51 to 62 of 62 SLA Jobs in the North West

changes. Be responsible for functional and non functional Tech requirements, and the process of their acceptance service acceptance criteria. Including the definition of service (SLA) & operational level agreements (OLA), as well as other service performance indicators (PI). Ensure that service acceptance criteria are pre-defined, agreed, measured, and met … assets and configuration items. Service Design: Expert level - Proven experience in designing Tech services that meet business needs and align with Tech strategy, including SLA, OLA, and PI definition applied against complex end to end architectures and business services. Service Transition: Expert level - Extensive experience in transitioning Tech services into More ❯

both insured and third party in order to expedite settlement and minimise cost Ensure all work is carried out within agreed KPI's and SLA's Ensure all work is carried out in accordance to our company values Knowledge of relevant legislation - Financial Ombudsman Service (FOS) Financial Services Authority (FSA … in the vehicle repair environment Membership (or working towards membership) of the IAEA AQP for vehicle salvage categorization Experience of meeting KPI's and SLA's within a regulated environment Solid understanding of all aspects of motor claims handling Good numeracy and literacy skills Strong IT and software skills Good More ❯

Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with More ❯

unresolved calls to various application and infrastructure support teams * Participate in enterprise application release/maintenance activities on request * Closely monitor and meet ticket SLA targets * Effective time/task management, as well as the ability to be flexible and creative on any given task * Willingness to take on extra … responsibility, as and when required * Responsible for monitor and maintaining defined SLA's * Act as the designated backup for Incident Manager when reasonably instructed to do so * Quantifiable experience of operating in a face paced moving client facing engagement. * In depth quantifiable knowledge and hands on experience in troubleshooting IT More ❯

and detailed and accurate system updates Understand, debug and rectify customer and network issues (faults). Covering an on-call rota to ensure customer SLA's are met. Develop and maintain strong working relationships within the M247 network Co-operate with internal customers in order to ensure smooth and efficient … M247 Requirements Key Personal Skills: Customer first approach to installations Self-motivated and able to work unsupervised Cover on-call Rota to ensure customer SLA's are met Working nationally to cover the full M247 network Approach work with care and high attention to detail Communicate effectively with internal and More ❯

Known for being knowledgeable, agile, and accountable. The hardware maintenance division offers both OEM-aligned and Third-Party Maintenance (TPM) solutions – ensuring cost effective, SLA-driven support that delivers value well beyond the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring … Hardware Maintenance Service Delivery and Logistics teams to ensure service readiness and customer satisfaction. Work closely with internal stakeholders to ensure pricing, part availability, SLA adherence, and vendor engagement aligns with customer expectations. Maintain an accurate pipeline and forecasting of opportunities using internal tools and processes. Educate clients on the … in IT sales with a focus on hardware maintenance, either from an OEM or TPM provider background. Deep understanding of post-warranty support models, SLA expectations, and global logistics constraints. Proven ability to manage renewals, upsells, and complex multi-party support agreements. Track record of new business development — not just More ❯

Known for being knowledgeable, agile, and accountable. The hardware maintenance division offers both OEM-aligned and Third-Party Maintenance (TPM) solutions – ensuring cost effective, SLA-driven support that delivers value well beyond the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring … Hardware Maintenance Service Delivery and Logistics teams to ensure service readiness and customer satisfaction. Work closely with internal stakeholders to ensure pricing, part availability, SLA adherence, and vendor engagement aligns with customer expectations. Maintain an accurate pipeline and forecasting of opportunities using internal tools and processes. Educate clients on the … in IT sales with a focus on hardware maintenance, either from an OEM or TPM provider background. Deep understanding of post-warranty support models, SLA expectations, and global logistics constraints. Proven ability to manage renewals, upsells, and complex multi-party support agreements. Track record of new business development — not just More ❯

Data Warehouse Manager £60,000 Chester ShortList Recruitment are working with an excellent Chester-based client who are recruiting for a Data Warehouse Manager to join their growing team. The Data Warehouse Manager will ensure the data warehouse team is More ❯

Data Warehouse Manager £60,000 Chester ShortList Recruitment are working with an excellent Chester-based client who are recruiting for a Data Warehouse Manager to join their growing team. The Data Warehouse Manager will ensure the data warehouse team is More ❯

recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA’s, coverage and ensuring tasks are picked up in a timely manner. Leading daily scrum meetings to monitor roles, driving the team against SLA’s … performance reviews. Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system. Various Adhoc reporting tasks. Closely monitoring SLA’s and coverage, ensuring that areas of concern are addressed with speed Champion the organisations vision and values through leading by example in operational excellence More ❯

recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA's, coverage and ensuring tasks are picked up in a timely manner. Leading daily scrum meetings to monitor roles, driving the team against SLA's … performance reviews. Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system. Various Adhoc reporting tasks. Closely monitoring SLA's and coverage, ensuring that areas of concern are addressed with speed Champion the organisations vision and values through leading by example in operational excellence More ❯

recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA’s, coverage and ensuring tasks are picked up in a timely manner. Leading daily scrum meetings to monitor roles, driving the team against SLA’s … performance reviews. Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system. Various Adhoc reporting tasks. Closely monitoring SLA’s and coverage, ensuring that areas of concern are addressed with speed Champion the organisations vision and values through leading by example in operational excellence More ❯