Service Delivery Jobs in the North West

76 to 91 of 91 Service Delivery Jobs in the North West

Onboarding Consultant (Idox Public Protection)

Manchester, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant (Idox Public Protection)

Preston, Lancashire, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant (Idox Public Protection)

Chester, Cheshire, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant (Idox Public Protection)

Warrington, Cheshire, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant (Idox Public Protection)

Stockport, Greater Manchester, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant (Idox Public Protection)

Bolton, Greater Manchester, UK
Idox plc
and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯
Employment Type: Full-time
Posted:

Service Desk Analyst

Cheshire, United Kingdom
Watkin Jones Group
We re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You ll provide comprehensive 1st and 2nd line support … Key Responsibilities: Act as the first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. Collaborate with technical teams to … qualification (A-Level, NVQ) or equivalent experience in a relevant field. Committed to continuous professional development, with evidence of training or learning activities. Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. Ability to prioritize and resolve issues efficiently, ensuring excellent service delivery. Why Choose Watkin Jones Group? Watkin Jones Group is the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Chester, Cheshire, North West, United Kingdom
Watkin Jones
We're looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you'll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You'll provide comprehensive 1st and 2nd line support … Key Responsibilities: Act as the first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. Collaborate with technical teams to … qualification (A-Level, NVQ) or equivalent experience in a relevant field. Committed to continuous professional development, with evidence of training or learning activities. Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. Ability to prioritize and resolve issues efficiently, ensuring excellent service delivery. Why Choose Watkin Jones Group? Watkin Jones Group is the More ❯
Employment Type: Permanent
Posted:

IT Manager

Crewe, Cheshire, United Kingdom
Hybrid/Remote Options
Exalto Consulting
technical contribution with team oversight and coordination. The role ensures that core systems are secure, reliable and scalable, environments are consistent and well managed, and operational practices support predictable service delivery. The IT Manager will work closely with software delivery, support, and product teams to maintain a stable and efficient operational foundation. Key Responsibilities Provide leadership, alignment and … management, patching, security, device management and change control Lead incident response and ensure follow up actions drive lasting improvement Build and maintain productive relationships with internal teams and external service providers Key Skills and Experience Experience leading technical teams while remaining hands on in system administration or infrastructure operations Strong understanding of Microsoft Azure infrastructure patterns Working knowledge of More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Up to £65k + benefits
Posted:

IT Manager

Cheshire, North West, United Kingdom
Hybrid/Remote Options
Exalto Consulting ltd
technical contribution with team oversight and coordination. The role ensures that core systems are secure, reliable and scalable, environments are consistent and well managed, and operational practices support predictable service delivery. The IT Manager will work closely with software delivery, support, and product teams to maintain a stable and efficient operational foundation. Key Responsibilities Provide leadership, alignment and … management, patching, security, device management and change control Lead incident response and ensure follow up actions drive lasting improvement Build and maintain productive relationships with internal teams and external service providers Key Skills and Experience Experience leading technical teams while remaining hands on in system administration or infrastructure operations Strong understanding of Microsoft Azure infrastructure patterns Working knowledge of More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

IT Business Partner, Crewe, Hybrid - 60k and Car

Crewe, Cheshire, North West, United Kingdom
Hybrid/Remote Options
Langley James Limited
between the business and Technology for this division/brand of a larger Plc. As the IT Business Partner, you will liaise with the business stakeholders and the Managed Service Providers, Centralised BAU IT Department, and ERP Application Vendors. The role is predominantly office-based ( Hybrid 2 days remote ), as you will be the face of the IT Department … business departments. Oversee the implementation and maintenance of IT infrastructure and systems Drive the successful upgrade/migration of an ERP system Oversee IT projects from initiation through to delivery and post-implementation review. Act as IT owner for key business applications, overseeing support and development. Drive efficient and effective IT service delivery. Identify and champion opportunities for … technological innovation. Support change management and user adoption initiatives. Track and report on IT service performance and project outcomes. IT and business operations, especially in logistics environments. Leading significant technology change programmes involving ERP, WMS, and TMS systems. Ensure IT systems align with business objectives and industry best practices Collaborate with business stakeholders to identify and address IT needs More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Sales Account Manager

Wilmslow, Cheshire, North West, United Kingdom
LJ Recruitment Limited
Manager - Managed IT & Telecom Services Location: Wilmslow, Manchester (Office-Based) Salary: £30,000-£40,000 base + Quarterly Bonus Structure Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service and innovative solutions, they are now looking … satisfaction and engagement. Build and maintain strong, ongoing relationships with existing clients through proactive communication and account reviews. Upsell and cross-sell a range of IT, telecom, and managed service solutions based on client needs. Identify opportunities for increasing account value and improving service delivery. Attend client site visits as needed to build rapport, assess needs, and strengthen More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Business Development Manager (Building Trade)

City, Manchester, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting on behalf of our client. a leading builders' merchants company dedicated to providing high-quality materials and exceptional service to clients. We are currently seeking an ambitious and dynamic Business Development Manager to join their team. The role: As an External Sales Representative, you will be instrumental in driving new business and expanding our existing … Actively seek and secure new business opportunities. Manage and nurture relationships with existing clients while transitioning some accounts. Develop sales strategies to effectively capture market share. Provide outstanding customer service to foster long-term partnerships. Collaborate with the internal team to ensure seamless service delivery. Meet and exceed sales targets on a monthly and annual basis. Requirements: Proven More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 60,000 Annual
Posted:

Desktop Support Engineer

Carlisle, Cumbria, North West, United Kingdom
KHUDA TECHNOLOGY LIMITED
focus on rebuilding and configuring laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain … accurate records of work carried out, including asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line Desktop Support or similar IT support role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity More ❯
Employment Type: Contract
Rate: Up to £140 per day
Posted:

Account Manager - IT MSP

Bolton, Greater Manchester, United Kingdom
Bowdon Associates Limited
always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager … role (collaboration is key) - Onsite parking - Monday to Friday, 9:00 am - 5:30 pm Keywords: Account Manager, Account Management, Sales Manager, Business Development Manager, IT Support, MSP, Managed Service Provider, IT Services Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis More ❯
Employment Type: Permanent
Salary: £30000 - £45000/annum Bonus
Posted:

Account Manager IT

Bolton, Greater Manchester, North West, United Kingdom
Bowdon Associates Ltd
always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager … role (collaboration is key) - Onsite parking - Monday to Friday, 9:00 am - 5:30 pm Keywords: Account Manager, Account Management, Sales Manager, Business Development Manager, IT Support, MSP, Managed Service Provider, IT Services Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis More ❯
Employment Type: Permanent
Salary: £45,000
Posted:
Service Delivery
the North West
10th Percentile
£28,200
25th Percentile
£36,250
Median
£42,500
75th Percentile
£61,250
90th Percentile
£65,000