76 to 100 of 112 Service Delivery Jobs in the North West

business goals, leveraging deep knowledge of the Cisco portfolio, IT channel dynamics, and multi-technology sales. Collaborate cross-functionally with internal teams (Operations, Marketing, Product, Commercial) to ensure seamless delivery and outstanding customer experiences. Maintain strong commercial discipline by managing accurate forecasts, developing healthy pipelines, and consistently achieving or exceeding sales targets. Support team development by mentoring colleagues and … ability to position solutions effectively within the industry. Commercially astute, with the ability to analyse data, forecast accurately, and provide strategic insights. Collaborative mindset, working cross-functionally to enhance service delivery and customer outcomes. Adaptable and organised, able to manage competing priorities and meet deadlines in a fast-paced environment. Committed to continuous learning and sharing knowledge to More ❯

Payroll with evidence of continuous professional development in HR & Payroll system transformation (A/I) Proven experience of HR and Payroll system design and implementation which drives improvement to service delivery (A/I) Demonstrable experience of applying complex project management skills across a minimum of 3 HR and Payroll transformation projects, including planning, reporting, budget management, resource More ❯

server, and network domains. Demonstrate a strong technical foundation across a wide range of IT infrastructure environments, ensuring reliable and efficient system performance. Apply a customer-focused approach to service delivery, emphasizing responsiveness, clarity, and professionalism in all interactions. Possess in-depth knowledge of Windows 10 and the Microsoft Office suite, enabling effective resolution of software-related issues More ❯

Join a global powerhouse in digital transformation and IT Service delivery working in a diverse range of sectors with the latest and greatest tech. My client needs no introduction and have an excellent reputation for wellbeing and career progression opportunities. If your a skilled Linux Engineer eager to continue skilling up and progressing your career this could be More ❯

target sectors Build and manage strong client relationships, from lead generation through to onboarding Deliver confident, consultative presentations to prospective clients Work closely with internal teams to ensure seamless service delivery Monitor market trends and competitor activity to inform strategy What We re Looking For Proven track record in B2B business development or consultative sales Experience in debt More ❯

track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required More ❯

day administration for estates, maintenance, and facilities projects. Maintain accurate records, schedules, and documentation, including basic document control tasks. Liaise with contractors, suppliers, and internal teams to ensure smooth service delivery. Support compliance with health & safety and statutory requirements. Skills & Experience Strong organisational and communication skills with keen attention to detail. Competence with MS Office and database systems. Experience More ❯

the legal technology and innovation team, the main purpose of this role is to assist the lawyers in adopting new, innovative tools and solutions to improve and enhance legal service delivery. Main Responsibilities: Building strong relationships with lawyers across the firm. Creating and delivering engagement plans. Aligning initiatives with the strategic goals of the firm. Participating in meetings and More ❯

the legal technology and innovation team, the main purpose of this role is to assist the lawyers in adopting new, innovative tools and solutions to improve and enhance legal service delivery. Main Responsibilities: Building strong relationships with lawyers across the firm. Creating and delivering engagement plans. Aligning initiatives with the strategic goals of the firm. Participating in meetings and More ❯

the legal technology and innovation team, the main purpose of this role is to assist the lawyers in adopting new, innovative tools and solutions to improve and enhance legal service delivery. Main Responsibilities: Building strong relationships with lawyers across the firm. Creating and delivering engagement plans. Aligning initiatives with the strategic goals of the firm. Participating in meetings and More ❯

feedback on won or lost opportunities. Maintain daily updates using CRM on all meetings, presentations, and notable opportunities. Communicate effectively with customers and internal departments, supporting first-rate customer service delivery. Undertake sales forecasting and monthly business development reporting to communicate progress. Monitor and evaluate competitor activity and develop sales strategies to win business. Stay informed on industry regulations More ❯

ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain. To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and … to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management. To develop and maintain a good understanding of the core Maximo application, mobile andscheduling systems, the facilities management services provided to clients, client systems and all relevant process and procedures. To identify and More ❯

and simplified recording of information Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: HNC or Level 4 qualification equivalent in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing relevant pressure More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What We’re Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What We’re Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What Were Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience is More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What Were Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience is More ❯

always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager More ❯

Join a global powerhouse in digital transformation and IT Service delivery working in a diverse range of sectors with the latest and greatest tech. My client needs no introduction and have an excellent reputation for wellbeing and career progression opportunities. If your a skilled Linux Engineer eager to continue skilling up and progressing your career this could be More ❯

manage systems and components within physical and virtualised environments. Collaborate with architects and cross-functional teams to design and integrate new network solutions . Prepare and execute detailed technical delivery plans, ensuring adherence to governance and change control. Monitor system performance, security, and sustainability across the network. Maintain comprehensive documentation and knowledge management for operational transparency. Troubleshoot complex issues … across multi-tier environments, ensuring robust and secure service delivery. Support continuous improvement and product development, providing feedback and implementing enhancements. Facilitate collaboration with product owners, architects, and other engineering teams to align on platform and infrastructure strategies. Within Your First 6 Months You Will Contribute to the low-level design of a new enterprise-grade on-prem network. More ❯

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget … and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and More ❯

Service Desk Team Lead | Liverpool (Onsite, 5 days a week) | £250-£350 p/day (IIR35) | 3-6 month contract We're working with a leading legal sector client who is looking for a Service Desk Lead to join their IT team on an interim basis. This is a 3-6 month contract inside IR35 , covering while the … client hires permanently. There is a strong chance this role could transition into a permanent position after the contract. As Service Desk Team Lead, you'll manage a small team providing 1st and 2nd Line IT support across the firm. You'll be responsible for daily operations, driving SLA performance, and remain hands-on with support when required. Rate … 320p/day (IIR35) Duration: 3-6 months Based: Liverpool (5 days per week) Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs More ❯

exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement … and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server More ❯

exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement … and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server More ❯

second-line technical support within a busy IT and Digital environment. You'll play a key role in maintaining digital communications and interview equipment, ensuring reliability, security and excellent service delivery. Key Responsibilities Provide 2nd-line technical support for digital communications systems and devices. Diagnose and resolve complex hardware configuration issues. Manage user access rights, system audits and security … v4 Foundation certification. Experience with Azure, Airwave or Sepura Radio Manager. What's on Offer A rewarding role within a supportive team where your work contributes to the smooth delivery of essential digital services across the organisation. More ❯