26 to 29 of 29 Service Management Jobs in the North West

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

years' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial. A great opportunity for someone who enjoys ...

there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root … security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Ensure changes are fully tested ...

change investment portfolio in consultation with relevant business leadership, ensuring effective stakeholder engagement, communication and adoption. Build and embed a robust change management capability across the technology teams supporting the business area, fostering a culture of agility and continuous improvement across the entire change lifecycle. Contribute to the development … ensuring growth of the relevant capacity and capabilities to support the business ambition. Oversee the delivery of complex technology portfolios, ensuring value realisation, risk management and regulatory compliance. Drive excellence in our ability to execute, using relevant methodologies to accelerate outcomes. Ensure robust governance frameworks are in place ...