51 to 63 of 63 Service Management Jobs in the North West

/drop-in service. Participate in the on-call support rota when required. Document activities, resolutions, and configuration updates in line with IT service management processes. Required Skills & Experience Prior experience in a deskside or field support environment (Level 2). Strong hands-on capability in diagnosing … time availability and eligibility to work in the UK. Willingness to undergo a background check. Excellent written and spoken English. Strong interpersonal and customer service skills. Ability to lift and move IT equipment up to 20kg. Relevant certifications (desirable): CompTIA A+ or equivalent OEM vendor certifications (Dell, Lenovo ...

experience will you need? Previous experience providing the technical application support of services during major incidents including the understanding and exposure of the ITIL Service Management Framework. User Focus - Evidence of successfully communicating complex technical information to stakeholders whilst influencing their decision making. Continual Improvement - Evidence of proactively … seeking and implementing improvement initiatives from a technical and process angle. Service Focus - Evidence of collaborating with other technical teams to provide a quality service. You and your role We're looking for Application Operations Engineers to help keep our applications running smoothly and make them even better. ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs (or equivalent ...

play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-service management of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing … site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with ...

play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-service management of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing … site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

experience in automating processes across an organisation, with an eye for CI. Responsibilities of the Senior MongoDB Analyst (Automation) - Provision of support for service management to resolve complex issues for clients- Execution of tasks and utilisation of monitoring tools/metrics to identify issues and ensure performance- Analysis … logs, errors and user reports to identify root causes of issues- Automation, monitoring enhancements and capacity management- Assess activities implementing automations to maintain stability and efficiency Background of the Senior MongoDB Analyst (Automation): - Extensive experience working with MongoDB is absolutely essential- Experience working within the automation space is essential ...

purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Principles of Cyber Security Architecture. ITIL service management. IT infrastructure in on premise and cloud environments. Ability to design, build and maintain monitoring systems and processes to ensure the smooth operation … collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...