1 to 25 of 28 Customer Engagement Jobs in the North of England

role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts … and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding … new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres More ❯

contents each day. What You Will Do TetraScience is looking for a Technical Enablement Lead/Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by … impact how developers adopt TetraScience's Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You'll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You'll set the … patient outcomes across countless use cases. Responsibilities Serve as a "Sciborg" on the Technical Enablement team, engaging internal and external stakeholders in deeply technical and scientific dialogues to improve customer product relevance, market fit, and customer success. This customer-facing role requires a deep understanding of data management in a scientific domain. Work with data scientists, lab More ❯

an IT Managed Services environment, ideally working as a Junior Account Exec or Junior Account Manager. Working closely with the named Account Directors, helping to support them in proving Customer Experience and Retention of Annual recurring revenues. As part of the overall engagement, you will support the Account Directors in working to drive cross sell and upsell opportunities … retention of the recurring revenues and create additional cross sell opportunities. You will work working closely with the team to bring new contacts and opportunities to light through close customer management and support proactive outreach to drive customer engagement activities. You will engage directly in your own named accounts; driving growth and ensuring the retention of renewals … and recurring revenue. You will compile customer quotations and process orders and work closely with the service delivery team to ensure both continuous service improvement and the evolution of services. Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times. In addition to the More ❯

handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be … identification and resolution of recurring incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users in a clear and understandable manner. · Educate … troubleshooting and problem-solving skills. · Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). · Ability to manage multiple tasks and priorities in a busy environment. · Strong customer service orientation with a positive and proactive attitude. · Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched More ❯

on contract basis to take responsibility for the strategy, implementation, and management of my clients company's marketing technology stack, with a focus on CRM and projects to drive customer engagement and business goals. This includes overseeing CRM systems like Salesforce, managing marketing automation, ensuring data integration, leading project teams, and working with stakeholders across sales, marketing, and … IT. Key responsibilities Strategy and Leadership: Define and execute the overall CRM and marketing technology strategy, aligning it with business objectives like customer personalization and lifecycle marketing. Lead and manage project teams, ensuring accountability and collaboration across departments. Technology and Project Management: Oversee the health, integration, and optimization of the marketing tech stack, which includes CRM (e.g., Salesforce, Zoho … Programmes level Strong technical understanding of CRM platforms and their integrations with other tools like marketing automation, analytics, and content creation software. Familiarity with marketing analytics, campaign management, and customer experience (CX) concepts. Experience with programme management tools like Jira is often required. Marketing campaign management, content development, and creative strategy Proficiency in CRM and Digital Marketing, along with More ❯

Key Responsibilities Technical Sales Leadership Lead and support the sales team in driving the technical sales process. Develop and deliver product demonstrations, presentations, and technical proposals. Assist in identifying customer needs and mapping them to Splunk solutions. 2. Customer Engagement Work directly with customers to understand their business and technical requirements. Provide expert guidance on solution architecture … and best practices for Splunk implementations. Build and maintain strong relationships with key stakeholders at customer organizations. 3. Solution Design and Validation Collaborate with customers to design customized Splunk solutions that meet their specific needs. Conduct proof-of-concept (PoC) projects to validate the proposed solutions. Ensure that solutions are scalable, secure, and meet performance requirements. 4. Partner Collaboration … Stay up-to-date with the latest trends and technologies in the industry and within Splunk's product portfolio. Provide feedback to product management and engineering teams based on customer and market insights. Qualifications 1. Educational Background Bachelors degree in Computer Science, Information Technology, or a related field. 2. Professional Experience 5+ years of experience in a presales, technical More ❯

Key Responsibilities Technical Sales Leadership Lead and support the sales team in driving the technical sales process. Develop and deliver product demonstrations, presentations, and technical proposals. Assist in identifying customer needs and mapping them to Splunk solutions. 2. Customer Engagement Work directly with customers to understand their business and technical requirements. Provide expert guidance on solution architecture … and best practices for Splunk implementations. Build and maintain strong relationships with key stakeholders at customer organizations. 3. Solution Design and Validation Collaborate with customers to design customized Splunk solutions that meet their specific needs. Conduct proof-of-concept (PoC) projects to validate the proposed solutions. Ensure that solutions are scalable, secure, and meet performance requirements. 4. Partner Collaboration … Stay up-to-date with the latest trends and technologies in the industry and within Splunk's product portfolio. Provide feedback to product management and engineering teams based on customer and market insights. Qualifications 1. Educational Background Bachelors degree in Computer Science, Information Technology, or a related field. 2. Professional Experience 5+ years of experience in a presales, technical More ❯

Key Responsibilities Technical Sales Leadership Lead and support the sales team in driving the technical sales process. Develop and deliver product demonstrations, presentations, and technical proposals. Assist in identifying customer needs and mapping them to Splunk solutions. 2. Customer Engagement Work directly with customers to understand their business and technical requirements. Provide expert guidance on solution architecture … and best practices for Splunk implementations. Build and maintain strong relationships with key stakeholders at customer organizations. 3. Solution Design and Validation Collaborate with customers to design customized Splunk solutions that meet their specific needs. Conduct proof-of-concept (PoC) projects to validate the proposed solutions. Ensure that solutions are scalable, secure, and meet performance requirements. 4. Partner Collaboration … Stay up-to-date with the latest trends and technologies in the industry and within Splunk's product portfolio. Provide feedback to product management and engineering teams based on customer and market insights. Qualifications 1. Educational Background Bachelors degree in Computer Science, Information Technology, or a related field. 2. Professional Experience 5+ years of experience in a presales, technical More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the … team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer More ❯

this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and ensuring it meets the evolving … What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint More ❯

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions? We're looking for a Technical Solutions Consultant to join a growing … Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities, designing solutions, and supporting successful implementations. What You'll Do … Conduct customer audits and discovery sessions (virtual or on-site) to assess infrastructure and understand business needs. * Translate findings into solution outlines, recommendations, and proposals. * Collaborate with internal teams on project delivery - assisting with migrations, configurations, and reviews. * Document customer environments, update reports, and share insights with colleagues. * Stay up to date with emerging technologies and pursue certifications More ❯

This is a remote position. Job Title: Business Development Manager Location: North West/Yorkshire region ideally between Manchester and Leeds. Job Type: Remote with regular travel to customer sites across the UK. Salary: £55,000 Commission: 100% of target achieved = 5% of salary bonus 110% of target achieved = 10% of salary bonus About the Company Our client is … background in B2B technical sales and an understanding of electronic components or the supply chain needs of high-reliability sectors. Key Responsibilities • New Business Acquisition: Identify and develop new customer relationships, including OEMs, CEMs, and Tier 1 contractors. • Market Expansion: Research and target new market sectors or applications for the company s distribution and manufacturing capabilities. • Lead Generation: Proactively … generate and qualify leads through cold outreach, networking, and attendance at industry events. • Customer Engagement: Arrange and attend customer visits, product presentations, and technical discussions. • Sales Pipeline Management: Maintain and update internal systems to track progress, manage opportunities, and forecast accurately. • Collaboration: Work closely with product managers, internal sales, and engineering teams to deliver tailored solutions. • Reporting More ❯

thought leaders across our key industry verticals Aerospace & Defence, Financial Services, Healthcare, Central Government, and Life Sciences. As an AI Technologist, you will play a pivotal role in shaping customer conversationsaround AI and Data transformation. Youll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution(CoEE)to define tailored AI and Data strategies that accelerate … rolethat bridges the gap between business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities Customer Engagement & Execution. Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals. Identify opportunities for AI adoption and co-create … demonstrate measurable outcomes. Support proposal development, technical scoping, and solution presentations. Collaboration & Delivery Enablement Work closely with the AI Centre of Excellence & Execution(AI CoEE)to design and validate customer-specific AI solutions. Bridge the gap between sales and delivery teams, ensuring solutions are executable and aligned to client expectations. Build customer confidence by demonstrating technical credibility and More ❯

and commercial acumen to deliver impactful acquisition and retention strategies within a regulated financial services environment? Were looking for a CRM & Data Marketing Manager to take ownership of our customer and prospect data, optimising its use to power targeted, compliant, and cost-effective multi-channel marketing activity. Youll play a key role in shaping our data-led marketing strategy … a related field. Why Join Us? Youll be joining a collaborative, fast-paced environment where data drives every decision. This is an opportunity to make a measurable impact on customer engagement and growth - while shaping the future of our CRM and marketing data strategy. CRM and Data Marketing Manager More ❯

commercial acumen to deliver impactful acquisition and retention strategies within a regulated financial services environment? We’re looking for a CRM & Data Marketing Manager to take ownership of our customer and prospect data, optimising its use to power targeted, compliant, and cost-effective multi-channel marketing activity. You’ll play a key role in shaping our data-led marketing … related field. Why Join Us? You’ll be joining a collaborative, fast-paced environment where data drives every decision. This is an opportunity to make a measurable impact on customer engagement and growth - while shaping the future of our CRM and marketing data strategy. CRM and Data Marketing Manager More ❯

is in place to support client delivery and that project status reporting is accurate, timely and relevant Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams Knowledge and Experience Essential: c.3+ years’ experience in Consultancy, Project Management, Business Analysis, Change Management and/or Strategy Have highly competent communication More ❯

engineer who loves solving problems, speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer to join our supportive and forward … thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer, you'll be at the heart of helping customers across the Oil & Gas, Défense and general industrial … manufacturing sectors find the right technical solutions for their needs. Your responsibilities will include: Preparing accurate, competitive quotations and technical proposals Interpreting customer requirements and converting them into engineering solutions Working closely with engineering, production, and project teams Providing technical input to support the external sales team Building positive, lasting relationships with customers Working across a variety of bespoke More ❯

engineer who loves solving problems, speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer to join our supportive and forward … thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer, you'll be at the heart of helping customers across the Oil & Gas, D fense and general … industrial manufacturing sectors find the right technical solutions for their needs. Your responsibilities will include: Preparing accurate, competitive quotations and technical proposals Interpreting customer requirements and converting them into engineering solutions Working closely with engineering, production, and project teams Providing technical input to support the external sales team Building positive, lasting relationships with customers Working across a variety of More ❯

for a Technical Development Manager to join their Personal Care division on a maternity cover contract. Are you passionate about innovation in personal care formulations? Do you thrive in customer-facing roles where technical expertise meets commercial impact? Are you based in or willing to travel throughout the East of England, East Midlands, East Anglia, and London area? This … role would suit someone who enjoys combining formulation expertise with customer engagement, supporting innovation for well-known personal care brands. WHAT YOU'LL BE DOING You will: Lead and manage technical development projects with personal care customers. Work closely with R&D teams, providing support from concept through to approval. Deliver internal and external technical presentations. Undertake joint … customer visits with account managers and suppliers. Support formulation development in the application lab. Provide troubleshooting advice for formulation and manufacturing issues. Maintain KPIs, visit schedules and sales opportunity pipelines. Build strong and collaborative relationships with stakeholders. WHAT YOU'LL BRING Must-have: Degree in Life Sciences Experience in personal care formulation and the chemical industry Strong communication and More ❯

are delivered at scale. Their award-winning SaaS platform powers the online presence of major UK and global brands, combining advanced data engineering with modern web technologies to drive customer engagement. As part of continued expansion, they’re looking for a Full Stack Software Engineer with a strong backend and data focus to help build scalable, data-driven systems More ❯

Our mission is simple: to make renewable energy accessible and affordable for everyone. The Role: As a Renewable Energy Sales Advisor, you ll be at the heart of our customer engagement strategy, promoting products that make a real difference. Upsell and cross-sell across all our products and services. Manage sales pipelines and forecast sales opportunities. Engage with … customers to understand and meet their needs. Present energy solutions with a focus on cost savings and environmental impact. Build lasting customer relationships and manage inquiries effectively. Close sales and consistently meet or exceed targets. Maintain accurate customer records and follow up on leads. What We re Looking For: A strong communicator with excellent interpersonal skills. Highly organised More ❯

category strategies, negotiating best-in-class pricing, and securing executive-level buy-in for procurement methodologies. Responsibilities Strategic sourcing and vendor management across all technology categories. High-level stakeholder engagement, including COO and board-level functions. Delivering tangible value through cost optimization and supplier innovation. Establishing and driving the adoption of Category Management best practices firmwide. Qualifications … years of experience in Technology procurement or category management. A proven track record managing large-scale global technology spend. Strong stakeholder influence and internal customer engagement skills. Strategic sourcing capability, specifically covering both hardware and software. Degree-level education required. Required Skills Building strong relationships with key stakeholders across Technology, Finance, and Operations. Identifying opportunities for cost optimization More ❯

other duties as reasonably assigned by the supervisor/manager from time to time. Through optimising your own personal behaviours, you will support the business in driving world-class customer engagement and business performance. Accountabilities and performance measures: Achieves productivity and lead/campaign conversion rates. Achieves minimum standards of activity set by the Head of Business Development. … assigned time frame. Effective completion of in-house CRM and associated sales reports. Ideal candidates must have the following skills and experience Ideally previous sales experience, B2B ideally Excellent customer service skills Experienced within the sales process is beneficial Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of More ❯

terms modules, usage and analytics. Lastly, an internal restructure.You will work closely with our internal teams of Developers, Business Analysts, and Team Leaders to drive high-paced development, improve customer engagement, and deliver a modernised user interface that meets contemporary design standards and expectations, plus work on the second and third workstreams as and when.Sought: Project Management experience More ❯

Conduct code reviews, mentor team members, and maintain coding standards. Collaborate with internal and external stakeholders to deliver projects on time. Support business development and contribute to proposals and customer engagement. About You Significant technical expertise in software development and problem-solving. Proven experience in supervising teams and delivering complex projects. Strong knowledge of software medical devices or safety More ❯