26 to 50 of 106 Customer Engagement Jobs in the North of England

Application Engineering Director

Hiring Organisation
Nexperia
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 100 K
global Power MOSFET Application Engineering organization. In this strategic leadership role, you will be responsible for two highly skilled teams:Product Definition Engineers (PDE)Customer Application Engineers (CAE)You will drive the definition and successful deployment of Nexperia's Automotive and Industrial Power MOSFET portfolio, ensuring that customer requirements, market trends, and technology capabilities are translated into competitive products and outstanding customer support.As a member of the Product Group leadership team, you will work closely with Marketing, R&D, Quality, Sales, Operations and major global customers to shape future product roadmaps while ensuring excellent technical execution.What ...

Solutions Delivery Lead

Hiring Organisation
DMS Digital group Ltd
Location
Bolton, Greater Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
surveyed, documented, planned and coordinated before implementation begins. This is not a desk-based administration role. We are looking for someone who enjoys visiting customer sites, understanding technical requirements, identifying risks and creating clear delivery plans that set projects up for success. You will become the central point … before engineers arrive onsite. Key Responsibilities Project Planning & Coordination Take ownership of projects following commercial sign-off and handover. Assist Project Manager with conducting customer site surveys and requirements gathering. Produce detailed Scope of Works and Orders of Works documentation. Develop project plans, schedules and delivery programmes. Work with ...

FAT Engineer

Hiring Organisation
Schneider Electric
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 45 K
Acceptance Test (FAT) Engineer, ensuring our low-voltage switchboards, motor control centres, and control systems are delivered right first time and fully compliant with customer specifications before dispatch. This is a critical role where you'll combine technical expertise, customer engagement, and digital testing processes to guarantee … quality, safety, and customer satisfaction. Based within our manufacturing operations, you will be responsible for executing and witnessing FAT activities while driving continuous improvement in testing performance, documentation, and traceability.What will you do:Plan, coordinate, and execute Factory Acceptance Tests (FAT) for LV switchboards, motor control centres, and control ...

Principal Scientist

Hiring Organisation
SRG
Location
Sedgefield, County Durham, UK
team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...

Principal Scientist/Engineer - Battery Materials

Hiring Organisation
SRG
Location
Sedgefield, County Durham, United Kingdom
Employment Type
Permanent
Salary
£49045 - £65045/annum
team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...

Systems Engineer - Service Providers

Hiring Organisation
Hewlett Packard Enterprise
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

Microsoft Dynamics Developer

Hiring Organisation
SR2 - Socially Responsible Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 480 Daily
improve how they deliver services to their customers, building and configuring Dynamics solutions that make a real difference to the day-to-day customer experience. This is hands-on development work in a client-facing consulting environment, so you will need both the technical craft to build well … stakeholders and the wider delivery team. What you'll be doing Designing, developing and configuring Microsoft Dynamics solutions to support the call centre and customer service function Working closely with the call centre team to understand how they operate and translating that into practical improvements Building customisations, workflows ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Salford, Lancashire, United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Todmorden, Lancashire, United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Product Owner (SalesAPI)

Location
Rotherham, England, United Kingdom
viable solution options. The role requires close collaboration with engineering teams to deliver enhancements, partnership with Commercial teams to support business tenders, and direct engagement with customers to guide and support successful implementation. Reporting to the B2B Digital Portfolio Manager, this role combines strategic product thinking, technical consulting … reduces manual process overhead, and creates competitive advantage. Product Ownership & Strategy Own the Sales API roadmap, prioritising features based on competitive positioning, commercial value, customer demand, and engineering capacity Make informed trade‐off decisions balancing customer requests, competitive differentiation, and technical constraints Monitor the competitive landscape and define ...

Business Development Manager - OT Cyber Security

Hiring Organisation
Yokogawa
Location
Runcorn, Cheshire, United Kingdom
Salary
£ 60 K
critical infrastructure sectors.This role can be best described as: “Running a business within Yokogawa”, with full accountability for market development, revenue generation, and customer engagement.Key Responsibilities1. Business Development & Market CreationBuild and execute a strategic business development plan to establish OT Cyber Security as a standalone business line.Identify, qualify … develop new business opportunities across manufacturing, utilities, energy, and critical infrastructure sectors.Drive long-term revenue growth through both project-based and recurring service models.2. Customer Engagement & Relationship DevelopmentDevelop strong relationships with key decision-makers and influencers within industrial customer organizations.Position Yokogawa as a trusted partner ...

Customer Contact Comms Analysts

Hiring Organisation
Randstad Technologies Recruitment
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£150 - £170/day
Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting … major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve ...

Senior Director, Commercial and Marketing Technology Platforms

Location
Leeds, England, United Kingdom
Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise.The Senior Director is also accountable for building and leading a high … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives.This executive partners closely with commercial and marketing business leaders ...

Senior Director, Commercial and Marketing Technology Platforms

Location
Leeds, England, United Kingdom
Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise. The Senior Director is also accountable for building and leading … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives. This executive partners closely with commercial and marketing business leaders ...

Principal Product Designer

Location
Manchester, England, United Kingdom
design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

EV Chargepoint Installer / Maintenance - Domestic Electrician

Hiring Organisation
Search Energy
Location
North West London, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

Service Delivery Manager

Hiring Organisation
YourCode Recruitment
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 50 K
service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This is an excellent opportunity for someone who enjoys balancing people leadership, customer engagement, service performance, and operational improvement.What You'll Be DoingLeading and developing Service Desk and Professional Services teamsDriving service performance, customer satisfaction, and operational excellenceActing as a senior escalation point for key customer issuesBuilding strong relationships with customers and internal stakeholdersMonitoring and improving service KPIs, SLAs, and reportingSupporting ...

Technical Specialist (Retail)

Hiring Organisation
Toshiba Global Commerce Solutions
Location
Leeds, England, United Kingdom
turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

IT Account Manager

Hiring Organisation
Marstep Resourcing Solutions
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

GenAI Fullstack Engineer Full Stack Engineer – Generative AI

Hiring Organisation
Sanderson Recruitment
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

CRM Executive

Hiring Organisation
We Are Fr Group
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
brilliant time to join. This is a hands-on role at the heart of the action. You'll run CRM, email and customer journeys day to day, working closely with the Digital Lead and agency partners to deliver, measure and continuously improve performance. You'll build reporting, dig into … wants the freedom to take ownership while continuing to develop their career in digital marketing. Responsibilities: Own and deliver CRM, email campaigns and customer journeys through Zoho Turn digital and customer data into clear insights and performance reports the business can act on Help grow customer engagement ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Version 1
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Version 1
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 60 K
digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...