26 to 50 of 115 Customer Engagement Jobs in the North of England

customers within agreed target markets. Generating new sales opportunities through telephone, email, networking, campaigns, referrals and other appropriate channels. Qualifying opportunities to understand the customer's requirements, commercial potential, decision process, timescale and next steps. Building relationships with decision-makers and other relevant customer stakeholders. Attending customer meetings and, where appropriate, site visits. Understanding customer requirements and translating them into appropriate commercial solutions. Preparing and presenting accurate quotations and customer proposals. Taking responsibility for progressing quotations and opportunities rather than allowing them to stall. Negotiating commercial opportunities within agreed levels of authority. Coordinating technical ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … adjustments available throughout the hiring process. Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer's long-term SAP strategy. The customer operates ...

helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication … customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. ...

helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication … customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. ...

where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

OneAdvanced as a trusted transformation partner across the Community Health market. What You Will Do You will develop a deep understanding of regional priorities, customer strategies and the evolving NHS landscape, using this insight to shape regional growth plans, influence customer strategy and identify opportunities across both existing … customers and new organisations. Working at executive level, you will align OneAdvanced's capabilities with customer priorities, creating long-term partnerships that deliver measurable outcomes for both customers and the business. Working collaboratively with Account Managers, Product, Marketing, Professional Services and Support, you will provide strategic commercial leadership across ...

Internal Account Manager - MSP/SI Location: Warrington, United Kingdom Time Type: Full time Job Description Strengthen every partnership. Build with intention. Drive customer success! At TD SYNNEX, we’re looking for a Internal Account Manager to take customer engagement to the next level - someone … applicants from all backgrounds . If you need adjustments during the recruitment process, just ask. What You’ll Be Doing Build and maintain strong customer relationships through proactive engagement and trusted advice. Recommend tailored solutions by understanding business needs and priorities. Achieve monthly and quarterly revenue and margin ...

team of Technical Account Managers while maintaining their own portfolio of strategic customers. Working alongside a peer TAM Manager, this role helps drive consistency, customer satisfaction, service quality, and continuous improvement across the global TAM function spanning the United Kingdom, Netherlands, Australia, and Manila. This is a player-coach … role, balancing people leadership with hands-on customer engagement. The role holder directly manages a team of 5-6 TAMs while personally owning a portfolio of 10-12 customers as a Technical Account Manager. The Manager Technical Account Management ensures TAMs are successfully executing their responsibilities, delivering measurable customer ...

Remote - United Kingdom JOB ID: FEQ427R333 Location: The customer is based in Leeds or Manchester, United Kingdom Industry: Enterprise Retail or CPG (UKI Enterprise) - The customer is based in Leeds. You will be visiting the client or based there for 2-3 days a week. The Role … Senior Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes ...

WorkForce Software Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. About the Role The WorkForce Software (WFS) Implementation Services organization is responsible for delivering high-quality … scalable implementations across our global customer portfolio. We partner with customers throughout the implementation lifecycle, ensuring they achieve measurable business value through strong governance, consistent delivery methodologies, and exceptional customer engagement. We are seeking an experienced Integrations Architect to lead the design, governance, and delivery of integration solutions ...

Presales Consultant, you will support customers throughout your technology buying journey, helping to design innovative solutions, demonstrate business value, and align technical capabilities with customer outcomes. What You’ll Be Doing Support the development of technical solutions and customer proposals for HPC and AI opportunities. Work alongside sales … teams to understand customer requirements and translate them into effective technical solutions. Assist in designing solution architectures that meet customer performance, budget, and business objectives. Deliver product demonstrations, technical presentations, proof-of-concepts (POCs), and solution walkthroughs. Stay informed on emerging technologies, industry trends, and competitor offerings within ...

excellence and a practical, people first approach to transformation. As we continue to expand our AI capabilities, we’re building a new generation of customer facing engineering talent to help organisations turn the potential of AI and agentic technologies into real, measurable value. About the Role HSO is building … generation of customer facing engineers who will help our customers create the operating model of the future using the latest AI, data and cloud capabilities. Forward Deployed Engineers combine consulting judgement, production software engineering, data platform expertise, AI delivery capability and business transformation skills. You will embed with strategic ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure ...

support team delivering exceptional service across our Social Care and Education product portfolio. This is an opportunity to combine people leadership, operational excellence and customer engagement in a role where your work directly contributes to improving outcomes for organisations and the people they serve. Our culture encourages colleagues … cause analysis, problem management and continual service improvement. Building strong relationships with customers and internal stakeholders. Working closely with Product, Development, Technical Services and Customer Success teams. Using operational data and customer feedback to improve performance and customer experience. Producing service performance reports and supporting governance activities. ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

role in shaping and delivering market-leading solutions. This is an opportunity for someone who thrives in collaborative environments, enjoys solving complex customer challenges, and can turn customer needs into valuable product outcomes. What you'll do As Product Owner, you will take ownership of the product backlog … responsibilities include: Managing and prioritising the product backlog Translating requirements into high-quality user stories and acceptance criteria Working with stakeholders to understand customer needs and business priorities Supporting release planning and defining key product features Collaborating with Engineering teams throughout the delivery lifecycle Participating in agile ceremonies ...

strategic account plans across a portfolio of enterprise customers.Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders.Identify opportunities to expand customer engagement through Insight's technology, services, and solutions portfolio.Drive revenue growth through cross-selling, upselling, and solution-led conversations.Lead virtual account teams … achieve customer objectives and business outcomes.Understand customer priorities, challenges, and long-term goals to position Insight as a strategic partner.Manage pipeline and forecasting activities to drive predictable business performance.Shape compelling business cases and value propositions that support customer transformation initiatives.Collaborate across sales, services, partner, and delivery teams ...

Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity We're looking for an experienced … Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E‐Business Suite, JD Edwards ...

established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery … customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function. The Role You'll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical ...

plans across a portfolio of enterprise customers. Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders. Identify opportunities to expand customer engagement through Insight's technology, services, and solutions portfolio. Drive revenue growth through cross-selling, upselling, and solution-led conversations. Lead virtual account … teams to achieve customer objectives and business outcomes. Understand customer priorities, challenges, and long-term goals to position Insight as a strategic partner. Manage pipeline and forecasting activities to drive predictable business performance. Shape compelling business cases and value propositions that support customer transformation initiatives. Collaborate across ...

time, Permanent A well-established distributor and manufacturer of high-reliability electronic components is seeking a Technical Sales Engineer to manage and grow its customer base across the North of the UK. This is a remote-based, field-focused role requiring regular customer visits and would suit … opportunity to work closely with engineering and procurement teams, supporting design-in activity, component selection and technically demanding applications, whilst also developing long-term customer relationships and identifying new business opportunities. The Role As Technical Sales Engineer, you will manage and develop an established customer base across ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...