51 to 75 of 82 Customer Engagement Jobs in the North of England

the opportunity to make their own career in Information and Data Management, depending on your areas of interest. The role includes responsibility for wider customer teams within the organisation. So, using your expertise and influence, you will provide practical advice, empowering teams to make effective decisions. There may also … be opportunities to provide customer training and drive excellence in information management behaviours across the organisation. By joining us, you'll have a key role in enabling digital and technological change, which could include contributing to the development of working practices and policies, and ensuring developments in information management … graduated with information, records or data management qualifications, and those with an existing broad set of data and information management skills. These could include customer engagement, communication and presentations skills, implementing best practice and knowledge sharing, planning, and organisation and prioritisation skills. You'll bring all your expertise More ❯

Are you a Project Coordinator looking to grow your career with a market leader in hosted contact centre and customer experience solutions? Route 101, certified as a "Great Place To Work", partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections. … growth Ready to join? Apply today with your CV and let’s chat! Be part of a team that’s shaping the future of customer engagement technology. More ❯

service. If you're a strong communicator, organized, and eager to learn, this could be the start -especially if you're coming from a customer service, sales or retail background and want to step into tech. What You'll Do Manage and coordinate IBM requests for quote from our … partner Collaborate across sales, supply chain, and finance teams Analyze product data and pricing using internal tools Support field sales with strategy and customer engagement Track quotes, communicate updates, and finalize submissions What We're Looking For Strong communication and customer service skills (retail/hospitality background More ❯

leadership team in shaping strategic growth. The successful candidate will play a key role in strengthening the company s market presence through proactive client engagement, strategy development, and operational alignment. Key Responsibilities Identify and develop new business opportunities across global markets. Collaborate with internal teams to drive client engagement … management plans. Oversee a pipeline of opportunities and support contract negotiations with potential clients. Lead and enhance the use of CRM systems to optimise customer engagement and sales performance. Conduct regular client and supplier reviews to capture feedback and identify areas for improvement. Support marketing efforts by planning More ❯

by conducting pre and post release testing Maintain and enhance regression and campaign testing processes Build strong relationships with internal and external stakeholders Keep customer experience and service excellence at the forefront of all activities Contribute to ongoing improvements in online customer engagement and conversion rates About … Retail's 3rd Best Company to Work For - Best Companies 2024 We have been awarded a?3 star?accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback. 'Employer of the Year 2024 - The UK Jewellery Awards Amazing benefits for amazing More ❯

the Bids & Tendering Department. Work closely with the Bids Department to manage ongoing pipeline of opportunities. Manage and develop growth strategies to support ongoing engagement with customers, potential leads, and contract negotiations. Oversee and implement CRM system to monitor and improve customer engagement, increase productivity, and support More ❯

with company KPIs Work closely with the wider sales, marketing, and technical teams to support client success Leverage CRM tools to manage pipelines and customer engagement Act as a brand ambassador, attending trade events, demonstrations, and client meetings Candidate Profile: Proven sales experience, ideally within the catering, foodservice More ❯

key member of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation … technology and software solutions. You will be commercially astute, confident in managing high-value relationships, and have a deep understanding of sales methodologies and customer engagement best practice. Excellent communication, negotiation and interpersonal skills are essential, along with the ability to work both independently and collaboratively as part More ❯

day (Outside IR35) Start ASAP We are working with a leading financial services business that is investing heavily in its Salesforce ecosystem to drive customer engagement, operational efficiency and regulatory compliance. Known for its collaborative culture and forward-thinking approach, the business is delivering strategic programmes across multiple More ❯

in digital marketing solutions. Their platform offers 2-way CRM integration, automated email marketing, and managed marketing services, helping businesses streamline operations and improve customer engagement. This apprenticeship is a great opportunity to develop software skills while working with innovative marketing technology. The ideal candidate has a strong interest More ❯

world to develop and capture opportunities for revenue growth. Lead strategic business transformation programs and stakeholder communication. Requirements: Self-motivated with passion to drive customer engagement and value Extensive network and ablility to generate revenue leads Proven delivery track record of technology services Deep domain knowledge and work More ❯

a Senior Front-end Developer to lead the delivery of high-quality, user-centric digital experiences. With a strong focus on technology, personalisation, and customer engagement, this company is on a mission to make a meaningful impact through exceptional web experiences. 🛠️ The Role: As a Senior Front-end … Developer, you’ll take ownership of front-end development across a high-traffic, customer-facing website. Working within a collaborative, cross-functional team, you’ll build intuitive, accessible, and performant interfaces, while mentoring junior developers and supporting scalable solutions for future growth. 🔑 Responsibilities: Design, develop, and maintain high-quality More ❯

customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job … Responsibilities: Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered … on time as scheduled, within scope, and within budget. Monitor the quality of service provided, ensuring high standards are met. Manage multiple projects, balancing customer needs and internal resources. Team Leadership: Lead and mentor the field service Site Engineer team providing guidance, support, and performance management. Conduct performance reviews More ❯

Customer Success Manager - Construction SaaS Salary: £48,000 Basic/Bonus TechBuildr has partnered with a multi-billion pound turnover, international software business that provides SaaS solutions for the construction sector. The business has opened in the UK in 2024 and is growing rapidly. As such, they're looking … for an experienced Customer Success Manager to help foster customer loyalty and drive customer engagement. The key responsibilities of the role are: Implement service works including training, project guidance, hotline on duty, and software updates to clients. Work with the sales team in driving/managing renewals … Collect product requirements and contribute suggestions to new feature development. Follow up on the company's service policy to implement service work and maintain customer relationships. Manage existing clients' software usage and relationship maintenance. The ideal candidate for this Customer Success Manager role should have: 3+ years' experience More ❯

and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for … Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. … Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least 3 years More ❯

We are seeking an experienced Software Development Manager to lead several highly motivated engineering teams to deliver mission critical product and customer solutions to our growing list of tier 1 customers within the Travel industry. This person will be highly technically proficient, an excellent communicator and have a strong … customer orientation. You will have strong experience leading software teams within a dynamic Product Development organisation. You will have successfully delivered key enterprise grade applications and platforms for global customers. You will have full lifecycle experience - from initial concept design, implementation and ultimately production. As a member of the … is a must, as is seeking out and driving continuous improvements within the engineering & wider organisation. Building strong relationships with the wider delivery and customer teams will be a critical part of this role. As development manager, you will be ultimately responsible for solution delivery. Coaching and developing your More ❯

attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this More ❯

attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this More ❯

attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this More ❯

attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfilment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. About you: Requirements: Experience in More ❯

of unforgettable experiences. They are seeking a dynamic and innovative E-commerce Executive to join their team and help drive their digital sales and customer engagement. Role Overview: As an E-commerce Executive, you will play a pivotal role in enhancing our online presence and maximising the companies e … way. Key Responsibilities: You will be responsible for proposing and implementing key merchandising activity, making data led decisions, leading to proven improvements in the customer experience such as conversion, key engagement metrics and bookings. You will take the lead in coordinating and executing the best possible customer … brands and products to ensure activity is tailored for the audience and market. * Accountable for delivering against key business KPI's including conversion, sessions, engagement metrics and a particular focus on increasing direct booking through our website. * Use merchandising and analytics tools to provide insights on customer behaviour More ❯

of unforgettable experiences. They are seeking a dynamic and innovative E-commerce Executive to join their team and help drive their digital sales and customer engagement. Role Overview: As an E-commerce Executive, you will play a pivotal role in enhancing our online presence and maximising the company's … way. Key Responsibilities: You will be responsible for proposing and implementing key merchandising activity, making data-led decisions, leading to proven improvements in the customer experience such as conversion, key engagement metrics, and bookings. You will take the lead in coordinating and executing the best possible customer … different brands and products to ensure activity is tailored for the audience and market. Accountable for delivering against key business KPIs including conversion, sessions, engagement metrics, and a particular focus on increasing direct booking through our website. Use merchandising and analytics tools to provide insights on customer behaviour More ❯

printing solutions, creating tailored services that drive real business impact. Responsibilities: CRM & Email Marketing: Manage CRM tools to execute targeted email campaigns, and optimise engagement through segmentation and automation. Data & Analytics: Conduct A/B testing, analyse campaign performance, and provide insights to refine marketing strategies. Content & Brand Alignment … Strategy: Work with the marketing team to align campaigns with broader digital marketing goals and assist with digital advertising. Innovation & Best Practices: Maintain accurate customer data, explore new marketing trends, and drive continuous improvement. What you will need: CRM & Email Marketing: 2+ years in CRM management, email marketing, and … analytics with experience with HubSpot, Salesforce, or similar platforms, managing campaigns, automation, and customer engagement. Data & Analytics: Strong analytical skills, including A/B testing and performance tracking to optimise marketing campaigns. Project & Communication Skills: Ability to manage multiple projects, meet deadlines, and create compelling content with strong attention More ❯

at UiPath Develop and refine delivery methodologies, introducing best practices and leveraging best-in-class tools/technology to maximize efficiency and effectiveness of customer onboardings. Lead the management of Professional Services Automation (PSA) tools, establish key metrics, and deliver insights into project performance and resource utilization. Manage end … to-end resource planning, allocation, and prioritization, balancing customer needs with team capacity. Foster cross-functional collaboration, serving as a liaison between product, engineering, and other teams to create alignment on goals and ensure practices meet product standards. Implement AI and automation tools to streamline operations, reporting, and customer More ❯

email marketing campaigns within HubSpot, ensuring timely and relevant communication with their audience. Develop and maintain automated email workflows to nurture leads and drive customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance … metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to improve engagement rates. Ensure all email campaigns and nurture funnels align with brand guidelines, compliance standards, and best practices. What you will need: Expert Coordinator. Skilled … including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical skills to track key email performance metrics, generate reports, and optimise campaigns based on More ❯