51 to 75 of 87 Customer Engagement Jobs in the North of England

is shaping the future of pension technology. As a Software Developer, you will be given full reigns to Define, build, and deploy new products and features for their expanding customer base. You will also, drive technological advancements with DevOps tools such as Chef, Vagrant, Kubernetes, Terraform, Packer, and Docker. About You: Experienced Java developer with a passion for Agile … eager to mentor and develop others. Proactive and inquisitive, ready to challenge the norm and improve our processes. Comfortable working with specialists across UX design, product development, testing, and customer engagement. What do you get in return? Dynamic Environment: Work on meaningful projects in a collaborative and supportive workspace that promotes flexible working. Career Growth: They offer stability, support … learning subscriptions, monthly down-tools day, and communities of practice. Inclusive Atmosphere: they value diversity and inclusivity, and actively promote a workplace where everyone feels welcome and valued. Social Engagement: Join in their regular social events, including bake-offs, office parties, sporting events, and more! Ready to build something amazing with them? Apply now and become a part of More ❯

is shaping the future of pension technology. As a Software Developer, you will be given full reigns to Define, build, and deploy new products and features for their expanding customer base. You will also, drive technological advancements with DevOps tools such as Chef, Vagrant, Kubernetes, Terraform, Packer, and Docker. About You: Experienced Java developer with a passion for Agile … eager to mentor and develop others. Proactive and inquisitive, ready to challenge the norm and improve our processes. Comfortable working with specialists across UX design, product development, testing, and customer engagement. What do you get in return? Dynamic Environment: Work on meaningful projects in a collaborative and supportive workspace that promotes flexible working. Career Growth: They offer stability, support … learning subscriptions, monthly down-tools day, and communities of practice. Inclusive Atmosphere: they value diversity and inclusivity, and actively promote a workplace where everyone feels welcome and valued. Social Engagement: Join in their regular social events, including bake-offs, office parties, sporting events, and more! Ready to build something amazing with them? Apply now and become a part of More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

across teams, and iterating quickly to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a More ❯

or willing to work from our Manchester office , just two stops from Victoria Station. Travel will be expected — and even encouraged — as part of the role , including visits to customer sites, events, and international offices. Your influential mission. You will... Manage relationships with allocated customers (including tier-one accounts). Maximise revenue from allocated customer accounts. Record, forecast … and justify revenue from allocated accounts. Ensure and measure customer satisfaction. Escalate customer issues to the relevant internal teams and provide resolution updates where needed. Process customer change requests through the defined process. Identify new commercial opportunities and pass leads to the new business team. Feed into the product management process with feedback from customers. Components for … You... Have a very good understanding of casino operations, Neon CMS, and/or systems technology. Multiple combinations of these skills shall be considered. Demonstrate proven ability to manage customer relationships effectively through interaction from time to time at the C-Level. Are experienced in maintaining and delivering against structured customer account plans. Excel at prioritising tasks and More ❯

client, a UK based OEM, we are actively recruiting for a CyberSecurity Engineer to join our team, . As a subject matter expert, you will lead our teams into customer engagements, identifying solutions and methodologies to achieve our clients' goals. This role offers the chance to shape the strategic direction of the automotive cybersecurity offerings of an ambitious, rapidly … improvement (Expleo and client). Support the development of best practice working procedures for Cyber security activities. Support, train and coach engineers on cyber security activities. Regular meetings at customer sites within the UK. Background & Experience required for the Lead Automotive CyberSecurity Engineer position:- Degree educated in either engineering, information technology, computer science or similar. Experience in Automotive and More ❯

+ bonus Orbition Group are deighted to partner with a major player in the travel and leisure sector, renowned for their innovative approach to digital experiences and customer engagement. This is an opportunity to work with cross-functional teams to identify areas where Data Science techniques can be used to produce insights quickly to add significant value for the More ❯

looking for a seasoned Salesforce Marketing Cloud Architect with proven experience in loyalty program design and implementation. This position sits within a high-performing team shaping the future of customer engagement. You will be responsible for designing scalable, secure, and high-performing loyalty solutions, retrofitting business requirements in the EBS landscape, and integrating Salesforce Marketing Cloud with other enterprise More ❯

for a seasoned Salesforce Marketing Cloud Architect with proven experience in loyalty program design and implementation . This position sits within a high-performing team shaping the future of customer engagement. You will be responsible for designing scalable, secure, and high-performing loyalty solutions, retrofitting business requirements in the EBS landscape, and integrating Salesforce Marketing Cloud with other enterprise More ❯

for a seasoned Salesforce Marketing Cloud Architect with proven experience in loyalty program design and implementation . This position sits within a high-performing team shaping the future of customer engagement. You will be responsible for designing scalable, secure, and high-performing loyalty solutions, retrofitting business requirements in the EBS landscape, and integrating Salesforce Marketing Cloud with other enterprise More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

Global Aftersales Manager Location: Hessle Salary: £50,000 £65,000 + Bonus + Benefits Lead our clients global service operation that puts customer care, technical precision and growth at the heart of its mission. Were supporting a globally respected high-tech manufacturer in their search for an Global Aftersales Manager to lead their technical support and customer service … function across their customer base. This is an incredible opportunity for you to join a thriving operation and drive high service standards, engage with and support a global customer base, and coach a capable team of engineers and technicians. The Role As Global Aftersales Manager, youll oversee the delivery of technical support and service works for clients across … the UK and worldwide. Youll act as the key interface between the business and its international customer base, ensuring fast, consistent, and commercially sound support and high standards of communication are maintained. As Global Aftersales Manager, our role will span: Managing a UK-based service team alongside coordination of global aftersales activity Customer engagement from complaint resolution More ❯

Hybrid) Rate £550–£650 per day (Outside IR35) Start ASAP We are working with a leading financial services business that is investing heavily in its Salesforce ecosystem to drive customer engagement, operational efficiency and regulatory compliance. Known for its collaborative culture and forward-thinking approach, the business is delivering strategic programmes across multiple business units using Salesforce as More ❯

activity Delivering inbound marketing activity and performance analysis Assisting in the development of strategic proposals for business development Coordinating event logistics and promotional assets Supporting feedback and insights through customer engagement programmes The Person Prior experience in a marketing role (B2B or B2C) Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple More ❯

activity Delivering inbound marketing activity and performance analysis Assisting in the development of strategic proposals for business development Coordinating event logistics and promotional assets Supporting feedback and insights through customer engagement programmes The Person Prior experience in a marketing role (B2B or B2C) Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple More ❯

activity Delivering inbound marketing activity and performance analysis Assisting in the development of strategic proposals for business development Coordinating event logistics and promotional assets Supporting feedback and insights through customer engagement programmes The Person Prior experience in a marketing role (B2B or B2C) Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple More ❯

a critical role in shaping the agency's strategic direction, working closely with clients and internal teams to craft and lead performance-driven digital strategies that elevate brand visibility, customer engagement, and ROI. Key Responsibilities • Lead the agency's search strategy across SEO, paid search, and integrated performance marketing initiatives. • Act as a strategic partner to senior clients More ❯

our clients business. This role is to work out of the office on the outskirts of York on a hybrid basis. Responsibilities: Support all sales teams in developing strategic customer relationships Own and achieve a defined gross profit (GP) target, monitoring P&L performance and driving pipeline activity. Collaborate with marketing to create and execute tailored campaigns that support … growth and customer engagement. Manage the relationship , including partner status, accreditations, joint planning, resource alignment, and regular business reviews. Drive upsell and cross-sell opportunities within the existing customer base while ensuring SLAs and service expectations are consistently met. Oversee internal processes such as vendor days, documentation management, and cross-team communication Qualifications: Experience in IT or technology … B2B sales, with a strong understanding of the sales cycle and customer engagement. Strong communication and presentation skills, confident engaging with stakeholders at all levels. Comfortable delivering training, product knowledge sessions, or team enablement activities. Highly organised and self-motivated, with the ability to manage multiple priorities in a fast-paced environment. Curious? We're available anytime for a More ❯

lead and grow a high-performing sales team within a leading IT infrastructure and managed services provider. This role is pivotal in driving revenue, expanding market presence, and delivering customer-focused solutions. Key Responsibilities Lead and develop sales and account management teams to exceed revenue targets. Design and execute sales strategies aligned with business goals. Drive pipeline growth, lead … major bids, and manage the full sales cycle. Champion AI and digital tools to enhance sales performance and customer engagement. Build strong client relationships, ensuring retention and growth. Collaborate cross-functionally to align on go-to-market and service delivery. Monitor market trends and competitor activity to inform strategy. Support revenue operations (RevOps) to streamline sales processes. Requirements Proven More ❯

for an experienced housing professional who will embrace and champion new opportunities and lead a team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and … What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive climate for … customer engagement. Building and maintaining successful relationships with customers and stakeholders. Managing the budget and services for your area, delivering value for money. One of the great things about this role is having the opportunity to make a real difference for our customers and communities. Ultimately, you will be driven to get things right first time and to achieve More ❯

for an experienced housing professional who will embrace and champion new opportunities and lead a team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and … What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive climate for … customer engagement. Building and maintaining successful relationships with customers and stakeholders. Managing the budget and services for your area, delivering value for money. One of the great things about this role is having the opportunity to make a real difference for our customers and communities. Ultimately, you will be driven to get things right first time and to achieve More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

are a technology company specialising in digital marketing solutions. Their platform offers 2-way CRM integration, automated email marketing, and managed marketing services, helping businesses streamline operations and improve customer engagement. This apprenticeship is a great opportunity to develop software skills while working with innovative marketing technology. The ideal candidate has a strong interest in software development, with a More ❯