51 to 59 of 59 Customer Engagement Jobs in the North of England

edge aviation SaaS provider is seeking an experienced Business Analyst to join them on a permanent basis and play a key role within their Customer Success team, working at the intersection of aviation, customers and technology. As the business continues to grow rapidly, they are looking for a Business … Analyst who can bring structure, insight and momentum to every customer engagement. This is a customer-facing role focused on uncovering business, operational and regulatory needs, understanding customer objectives and helping shape the right solutions. You will build trusted relationships with aviation organisations and translate complex operational ...

seeking an experienced UC Systems Engineer to join a growing and innovative technology solutions provider. This is an excellent opportunity for a customer-focused engineer with a strong background in Unified Communications (UC), IP telephony, and technical support. You will play a key role in delivering installation, maintenance, troubleshooting … diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related issues. Provide on-site ...

Compliance, and senior business stakeholders to meet regulatory and client obligations. Define, measure, and report on key operational KPIs, including quality, responsiveness, accuracy, and customer satisfaction. Build, mentor, and lead a high‐performing, diverse, and globally distributed DFIR organisation. Foster a culture of innovation, collaboration, continuous learning, and operational … excellence. Represent NCC Group externally through industry forums, conferences, and customer engagements, demonstrating thought leadership in DFIR and cyber resilience. Skills, Knowledge & Expertise Extensive experience leading Digital Forensics and Incident Response (DFIR) teams within complex cyber security environments. Proven experience developing and executing global operational strategies aligned to business ...

responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements. What you will be doing: As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders … Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs Ensuring consultants and technical teams onboard smoothly onto customer projects Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery Identifying and developing ...

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...

model development, and our projects cover multiple languages and cultures. Our cutting-edge approaches and AI have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping … future of customer experience. The Role We’re looking for committed, detail-oriented, and linguistically sharp individuals to join our growing team in Data Annotation. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. ...

model development, and our projects cover multiple languages and cultures. Our cutting-edge approaches and AI have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping … future of customer experience. The Role We're looking for committed, detail-oriented, and linguistically sharp Spanish-speaking individuals to join our growing team in Data Annotation. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. ...

company standards. Oversee and review written content for websites, emails, landing pages, social media, and paid ads. Turn complex ideas into clear, engaging, and customer-focused copy for product launches and seasonal campaigns. Help produce digital ads, graphics, and social media assets when needed. Oversee the creative process from … audience. Help create or oversee video and motion graphics for digital campaigns and social media. Find ways to use new media formats to boost customer engagement. About you: Essential At least 5 years of experience leading a creative, brand, or content team in a fast-paced business environment. ...

Role As Business Development Manager, you will be responsible for building a robust pipeline of new business opportunities through proactive market development and customer engagement. Key responsibilities include: Identifying and targeting new customers across European markets within the upholstery, furniture, bedding, fibre, filling, and related manufacturing sectors. Conducting detailed … makers and purchasing teams. Managing the sales process from initial introduction through to negotiation and account onboarding. Collaborating closely with internal teams to ensure customer requirements are met. Representing the business at industry events, exhibitions, and trade shows where required. Producing regular sales forecasts, pipeline updates, and market intelligence ...