76 to 100 of 144 Customer Experience Jobs in the North of England

. Responsibilities extend to subcontracting samples for external analysis and coordinating their transfer across various sites. The role is pivotal in delivering an exceptional customer experience through meticulous management of customer samples, ensuring their accurate and swift reception and outsourcing for subcontracted analysis. Qualifications We are seeking more »

with a financial awareness and ability to work to budgets. You will maintain a working knowledge of disciplinary and capability procedures and finally, demonstrate experience of a similar role in a construction environment. Whats in it for you We offer a rewarding salary that is tailored to your skills … partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to more »

to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »

to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »

Google Analytics to gather and analyse data, ensuring accurate and timely reporting. Collaborate with various teams to generate and present insights that enhance the customer experience. Maintain and support databases to manage and optimise supply chain characteristics effectively. Must Have: Strong skills in PowerBI, SQL, Python, and Excel. Ability more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

required for their role Test new software and hardware and report on its suitability to the business Create new knowledge base articles for our customer portal and other members of the team Adopt a flexible working style to ensure the delivery of a high standard of service and positive … customer experience Assist with the ongoing provision of a secure ICT infrastructure As part of the first line team you will be responsible for managing the teams queue as well as your own so as to deliver services within agreed SLA’s As first point of contact to … Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within ICT. Apprenticeship Standard Information communications technician (level 3) Training Provider BALTIC TRAINING SERVICES LIMITED Working Week Monday - Friday more »

completely. Posted: 9 Jun 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … requirements. Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »

ticket queues to identify trends and escalate to Major Incident or Problem where appropriate • Knowledge sharing and participation in meetings to ensure an excellent customer experience • Provide advice and guidance to customers and liaise with 3rd parties on support issues where appropriate • Ensure that users are kept informed … to assist with the smooth running of the IT Department and to ensure a high level of support for users. • Service operations SLAs/customer expectations are met (e.g. incident response and resolution, service request fulfilment – particularly on user start/account creation and delivery of IT devices) • Ensuring … that internal processes are followed correctly and consistently • Timely monitoring and processing of incident and service request tickets • Providing customer/team updates with clear and concise information Knowledge and Skills • Excellent knowledge of Digital Workplace technologies and support activities – Windows, Office 365, Active Directory user and group administration more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a real … focus on everyone taking ownership of their own role, whilst learning from each other’s experience to support individual personal development. Duties to include but not restricted to: Regular reporting of numbers and hitting sales performance targets Setting out, Implementing and managing framework agreements for our defined vendors. Work … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential new more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »

critical projects enhancing physical retail stores through innovative technologies. This includes modernising inventory management, stock replenishment, point-of-sale systems, clienteling tools, and other customer-facing solutions. You'll bridge the gap between technical teams and store associates to create seamless digital and physical shopping journeys. Collaborating with third … governance and ensure projects adhere to industry best practices for risk management, quality assurance, and hybrid methodologies. Retail IT Project Manager - Key Requirements Proven experience leading IT implementation projects within retail environments, with a focus on in-store technologies Strong understanding of retail store operations and delivering solutions that … elevate the customer experience Skilled in managing complex stakeholder groups, from executive leadership to frontline retail staff Expertise in agile and traditional project management methodologies Proficiency with retail-specific platforms like merchandising, inventory, POS, and clienteling systems Background in implementing emerging retail technologies (RFID, computer vision, IoT, etc. more »

who will be an in-house data expert, comfortable working with data, business, and system processes to enable business opportunities and enhance colleague and customer experience within the Speedy Solutions division, whilst defining what first-class data quality and system management looks like and working to embed best … contribution to delivering business value Knowledge of data quality software such as Experian Pandora or Aperture Knowledge of data management best practice Person Specification Experience in data, business, and systems processes Ability to think out of the box, investigate and resolve problems efficiently. Excellent communications and interpersonal skills Display more »

is a brand new, and critical role; and will be pivotal in spearheading the digital transformation journey of the organisation, whilst revolutionising the learner experience across their client organisations. Are you a dynamic and forward-thinking IT Leader; eager to lead the charge in transforming a growing business through … profitable growth through innovation and technology. As a rapidly growing organisation, they recognize the importance of embracing digital solutions to streamline operations and enhance customer satisfaction. The Opportunity As IT Director, you will play a pivotal role in shaping the technology strategy, driving efficiency improvements, and delivering innovative solutions … the core learner journey and recruitment products to elevate the entire revenue stream Ensure that training delivery is supported by innovative technology to enhance customer experience About You We are seeking a collaborative and tenacious leader with a demonstrable track record in senior IT/Digital roles. The more »

An experienced Telecoms Engineer with relevant experience is needed to join our team at IPEX, a leading telecoms provider based in Manchester, on a full-time basis. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and assisting in the development … our customers and suppliers, liaising in a pleasant manner and providing clear and accurate information always Providing technical support to our Service team Troubleshoot customer issues on time Assisting with 1st, 2nd and 3rd line issues Assisting the Operations teams, provisioning and installing new systems, conducting site surveys, general … porting, system training, creating and delivering training guides and videos with new starters Liaising with Suppliers as and when required to assist in resolving customer issues and carrying out relevant testing as per their recommendations Identify and escalate issues to the appropriate personnel Monitor customer feedback and provide more »

revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to steam ahead at the forefront of innovation. About the Opportunity Are you looking for a new and dynamic … responsible for the coordination & execution of all field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels … Sales Executives – Aftersales. Ensure that communication with internal stakeholders in other departments is effective and efficient (Technical Sales Executives - Aftersales, Service Engineers, Logistics, Warehouse, Customer Service). Act as annual leave cover for Warranty and Service Coordination and support the sales team to ensure continuity in service provided during more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every other more »

to ensure as a business we’re being as reactive as possible to trade. Maintaining the website and CRO including all elements of the customer experience including (but not limited too): Add to basket, checkout completion, search, navigation, photography, copy, online visual merchandising, mobile optimisations. Devise both acquisition … and retention plans to ensure we’re fulfilling a full customer lifetime cycle across but not limited to CRM. Working closely with the content & social exec to ensure brand alignment across all customer touch points. Manage regular reporting of key KPI’s including Revenue, sessions, CVR, GP and more »

Knowledge: Excellent communication skills essential. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer experience remaining the driver at all times. Exceptional team working skills. Grade 5/C in GCSE English and Grade 4/C … in GCSE Maths Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive more »

week on site Permanent The M365 Specialist will be responsible for the definition, management, and continually improving the platform within the business. Key Skills Experience in supporting and management Microsoft 365 environment. In-tune Mobile device management Mobile application management DLP and AIP experience Responsibilities: * Run & optimise the … the Microsoft 365 platform. * Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. * Liaise with the senior leadership team for delivery of M365 applications and services. * Gather and assess technical requirements for new engagements more »

week on site Permanent The M365 Specialist will be responsible for the definition, management, and continually improving the platform within the business. Key Skills Experience in supporting and management Microsoft 365 environment. In-tune Mobile device management Mobile application management DLP and AIP experience Responsibilities: . Run & optimise … Microsoft 365 platform. . Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. . Liaise with the senior leadership team for delivery of M365 applications and services. . Gather and assess technical requirements for more »

your role? An opportunity has arisen to join a leading Security systems Company as a Service engineer covering Manchester and the surrounding areas. Previous experience of working with Security systems such as C-Cure is preferable but is certainly not essential as our client offers a world-class training … programme and personalised development plant for EVERY employee. Our client's customer base includes some of the world's most recognisable brands, and the customer experience is front and centre to everything that they do. Our client has an outstanding, positive culture, which is why candidates regularly more »

they grow in response to demand. The team collaborates and supports each other, sharing expertise and best practices while innovating to deliver world-class customer experiences. Key Responsibilities Manage the programme's budget, scope, and plan, ensuring alignment with agreed methodologies. Work closely with advice centre, marketing, and communications more »

who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You’ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best – add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »