51 to 75 of 109 Customer-Centricity Jobs in the North of England

corrective actions as needed. Collaborate with cross-functional teams to ensure seamless delivery of products and services to our customers. Customer Focus: Ensure a customer-centric approach, ensuring the team consistently delivers exceptional service and solutions that meet or exceed customer expectations. Address customer concerns and escalations More ❯

and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user-friendly, visually compelling, and functional tools. Ensure regulatory More ❯

Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication More ❯

operational goals. 3. Drive end-to-end product development from concept through prototyping, validation, and release. 4. Collaborate closely with Sales and Operations to deliver technically sound, customer-centric, and commercially viable solutions. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the Head of R&D and Product Development, we are More ❯

but also provides avenues for career growth with industry-leading training and development programs. You'll thrive in an environment that values your passion for cars and customer-centric attitude, making a real impact in a Top AM 100 automotive group. Uphold Brayleys core company values at all times. Submit to a high-performing, collaborative culture More ❯

Head of Risk and Control - Operations. This is a critical opportunity to lead the 1st Line control agenda across our internal operations, helping us maintain a resilient, customer-centric, well-governed environment that is 'Fit for the Future'. You'll work closely with teams across Payments, Customer Servicing, Lending, Financial Crime Ops More ❯

to problem-solving What sets this company apart: This organisation stands out as a leader in the SaaS sector due to its unwavering commitment to technological advancement, customer-centric solutions, and global reach. Employees benefit from being part of an inclusive culture that prioritises professional development through structured study support programmes and regular training opportunities. The More ❯

releases and interdependencies. Work closely with Agile(scrum) teams and change managers to define release schedules, align resources (internal and external) and manage dependencies Commitment to transparency, customer-centricity, system stability and performance to ensure stakeholders are kept informed throughout the release process. About us As a flexible working friendly organisation, we want to be sure More ❯

releases and interdependencies. Work closely with Agile(scrum) teams and change managers to define release schedules, align resources (internal and external) and manage dependencies Commitment to transparency, customer-centricity, system stability and performance to ensure stakeholders are kept informed throughout the release process. About us As a flexible working friendly organisation, we want to be sure More ❯

team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development. How MEDD work We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and More ❯

Select how often (in days) to receive an alert: Data & Analytics Manager - Product and Supplier Management Location: Manchester, ENG, GB, M2 3AA Corby, ENG, GB, NN17 5JF Brand: RS Group Work Location: Hybrid Location: This is a hybrid role, offering More ❯

Select how often (in days) to receive an alert: Head of Data & Analytics - Product and Supplier Management Location: Manchester, ENG, GB, M2 3AA Corby, ENG, GB, NN17 5JF Brand: RS Group Work Location: Hybrid Head of Data & Analytics - Product & Supplier More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The post holder should a problem-solving attitude with ability the to see things from the More ❯

corrective actions as needed. Collaborate with cross-functional teams to ensure seamless delivery of products and services to our customers. Customer Focus: Ensure a customer-centric approach, ensuring the team consistently delivers exceptional service and solutions that meet or exceed customer expectations. Address customer concerns and escalations More ❯

and work closely with development teams to ensure timely delivery. Drive product performance by defining success metrics and monitoring product usage to identify areas for improvement. Champion customer-centric product design and ensure the usability and quality of the product. Facilitate cross-functional communication to ensure product goals are understood and met across all teams. Support More ❯

actionable product roadmaps with measurable outcomes.• Collaborate Cross-Functionally – Partner with developers, designers, analysts, and stakeholders to bring innovative features to life.• Champion the User – Advocate for customer-centric design principles, ensuring every solution is intuitive and impactful.• Measure What Matters – Define KPIs, track performance, and use insights to drive continuous improvement.• Elevate Ways of Working More ❯

Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication More ❯

ROLE: The successful candidate will be responsible for development and delivery of the GTM strategy, working closely with the Marketing Director to build and implement a more customer-centric approach. The primary focus of the role is to translate our product and service portfolio into meaningful value propositions, defining vertical fit and developing content and collateral More ❯

covering software, firmware and hardware · Define R&D roadmap · Oversee product development from prototyping, validation to release · Working with Sales and Operations team to ensure solutions are customer-centric and commercially viable · Maintain processes and documentation to ensure regulatory compliance and quality standards · Manage technical risk · Oversee R&D budgets · Drive development of AI features Product More ❯

covering software, firmware and hardware · Define R&D roadmap · Oversee product development from prototyping, validation to release · Working with Sales and Operations team to ensure solutions are customer-centric and commercially viable · Maintain processes and documentation to ensure regulatory compliance and quality standards · Manage technical risk · Oversee R&D budgets · Drive development of AI features Product More ❯

business partners across 75+ countries, with a presence in 12 global offices. Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay More ❯

Project Manager, UK field Engineering Team Job ID: Amazon UK Services Ltd. Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced More ❯

Project Manager, UK field Engineering Team Job ID: Amazon UK Services Ltd. Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced More ❯