51 to 75 of 150 Process Improvement Jobs in the North of England

Create and own Group MI Dashboards. Deliver insight through improved MI to drive decision-making from senior stakeholders. Provide adequate assurance on budget control, benefit realisation, and risk management. Process Improvement: Transform current Change functions into more efficient organisations by implementing best practices, new standards, and governance. Improve known opportunity areas like resource management, budgeting, prioritisation, and benefits More ❯

team, overseeing day-to-day helpdesk operations and managing the organisations infrastructure. This is a key leadership role with the opportunity to shape the delivery of IT services, drive process improvement, and lead a team committed to providing outstanding technical support. You will have a deputy reporting into you alongside a team of six. Key Responsibilities Lead, motivate More ❯

a tremendous amount of change. As the Software Development Team Lead you will guide a talented development team in delivering high-quality software enhancements, resolving support issues, and driving process improvements.As the Software Development Team Lead you will lay a key role in balancing hands-on technical delivery with leadership responsibilities whilst ensuring that projects are delivered efficiently, to More ❯

Your key responsibilities day to day will be... Reviewing candidate cancellation information to determine root cause Outbound calls to customers to gain understanding for contract termination Offer ideas on process improvement and new ways of working Understand and continue to build your knowledge on business processes Develop new retention strategies to align with business KPIs Common trend analysis … committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support More ❯

operational IT experience who's looking to progress into a broader, career-defining role. You'll be responsible for managing supplier relationships, optimising value (not just cost), and driving process improvements across IT Operations - all while ensuring consistency, compliance, and collaboration. What You'll Be Doing: Drive collaboration between IT, vendors, and the wider business. Own the full vendor … business of around 250-300 employees. Confident managing budgets of around £1 million. Commercially astute and analytical - able to assess value over price and make informed recommendations. Skilled at process improvement and contract renewal planning. A strong communicator with excellent stakeholder and vendor management skills. ITIL knowledge would be advantageous. Ideally from an energy or utilities background (but … everyone feels valued, respected, and supported. All recruitment decisions are made based on skills, experience, and qualifications alone. If you require any reasonable adjustments during the application or interview process, please let us know - we'll be happy to help. ? Ready to take the next step in your IT career? Apply today More ❯

sales and revenue processes across multiple teams Experience in a high-volume sales environment Excellent stakeholder management skills and ability to communicate with senior leaders. Strong analytical skills A process-oriented mindset with the ability to translate strategic goals into operational execution. High attention to detail, proactive problem-solving, and ability to thrive in a fast-paced environment. Strong … link between fast-paced salespeople with analytical finance people to create profitable outcomes Ability to manage and merge sales packages of three different services Ability to identify and execute process improvement opportunities Ability to spot opportunities for margin increases Ideal (but not essential)... Experience with CPQ systems (e.g., Salesforce CPQ, HubSpot Quotes). Proven track record of More ❯

sales and revenue processes across multiple teams Experience in a high-volume sales environment Excellent stakeholder management skills and ability to communicate with senior leaders. Strong analytical skills A process-oriented mindset with the ability to translate strategic goals into operational execution. High attention to detail, proactive problem-solving, and ability to thrive in a fast-paced environment. Strong … link between fast-paced salespeople with analytical finance people to create profitable outcomes Ability to manage and merge sales packages of three different services Ability to identify and execute process improvement opportunities Ability to spot opportunities for margin increases Ideal (but not essential)... Experience with CPQ systems (e.g., Salesforce CPQ, HubSpot Quotes). Proven track record of More ❯

3rd line tickets Leadership: Mentor engineers, review work quality, and manage performance Prioritisation: Oversee ticket flow, manage escalations, and meet SLAs Technical delivery: Configure, administer, and maintain client systems Process improvement: Spot recurring issues, implement fixes, and improve documentation Client engagement: Act as a point of contact for key clients during escalations Tech Stack Youll Be Working With … skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and ability to manage client relationships A proactive, process-driven approach to improving service delivery Whats On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape the More ❯

3rd line tickets Leadership: Mentor engineers, review work quality, and manage performance Prioritisation: Oversee ticket flow, manage escalations, and meet SLAs Technical delivery: Configure, administer, and maintain client systems Process improvement: Spot recurring issues, implement fixes, and improve documentation Client engagement: Act as a point of contact for key clients during escalations Tech Stack You’ll Be Working … skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and ability to manage client relationships A proactive, process-driven approach to improving service delivery What’s On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape More ❯

to disposal, ensuring optimal inventory levels and minimal excess. Financial Leadership: Collaborate with Finance and Procurement to manage budgets, track savings, and ensure compliance with policies and best practices. Process Improvement: Streamline and automate ordering processes to boost efficiency and scalability. Experience required- 5-7 years' experience in IT sourcing, vendor management, or supply chain. Proven success negotiating More ❯

Business Central (or NAV) Solid finance knowledge (qualified or part-qualified accountant preferred) Experience supporting or managing finance systems in a global environment Confident working with data, reporting, and process improvement Excellent problem-solving and communication skills What's on Offer Salary up to £58,000 depending on experience Full-time onsite role within a collaborative, tech-driven More ❯

Business Central (or NAV) Solid finance knowledge (qualified or part-qualified accountant preferred) Experience supporting or managing finance systems in a global environment Confident working with data, reporting, and process improvement Excellent problem-solving and communication skills What's on Offer Salary up to £58,000 depending on experience Full-time onsite role within a collaborative, tech-driven More ❯

Business Central (or NAV) Solid finance knowledge (qualified or part-qualified accountant preferred) Experience supporting or managing finance systems in a global environment Confident working with data, reporting, and process improvement Excellent problem-solving and communication skills What's on Offer Salary up to £58,000 depending on experience Full-time onsite role within a collaborative, tech-driven More ❯

the onboarding and offboarding of employees (setting up user accounts, equipment, and permissions). Document IT processes, setup guides, and troubleshooting notes for internal use. Learn and contribute to process improvement initiatives in collaboration with the Projects & Systems Manager. Assist with IT-related projects such as system migrations, application rollouts, or hardware upgrades. Full training and support will More ❯

and shape large-scale organisational change initiatives. Key responsibilities: Lead analysis across NHS transformation and operating model programmes Engage stakeholders to capture and document business needs Develop business cases, process improvements and target operating models Contribute to the design and implementation of change solutions Skills and experience needed: Proven experience as a Business Analyst within NHS projects Exposure to More ❯

or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We’re Looking For Strong organisational skills with exceptional attention to detail. Experience in a client-focused/project coordination role managing More ❯

or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We’re Looking For ✅ Strong organisational skills with exceptional attention to detail. ✅ Experience in a client-focused/project coordination role managing More ❯

Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid understanding of More ❯

Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid understanding of More ❯

line with client contracts and manage any risks or delays. Communicate proactively with stakeholders and senior leadership. Oversee documentation, quality assurance, and reporting throughout each project. Identify and drive process improvements across project delivery. Provide clear project completion and handover documentation. Who They’re Looking For Proven experience as a Project Manager, ideally within technology, managed services, or data More ❯

line with client contracts and manage any risks or delays. Communicate proactively with stakeholders and senior leadership. Oversee documentation, quality assurance, and reporting throughout each project. Identify and drive process improvements across project delivery. Provide clear project completion and handover documentation. Who They’re Looking For Proven experience as a Project Manager, ideally within technology, managed services, or data More ❯

and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯

and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯

A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk … Do you have a track record of pushing through change and making improvements? Some of the Key Responsibilities: Lead and manage the Service Desk team, ensuring staff development & performance improvement across the team Oversee the daily operations of the service desk to ensure timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the Service Desk … Regular performance reports to senior management, highlighting success but also areas for improvement. Lead initiatives to enhance efficiency across the service desk team Own the incident and problem management process, ensuring incidents are resolved & the issues are addressed. Strategic planning for service and change management improvements to allow further growth This is a great opportunity for an experienced service More ❯

an emphasis on tangible value realisation and performance optimisation. Lead discrete workstreams in Finance & CFO engagements or smaller end-to-end engagements, including finance transformation, operating model & organisation design, process improvement, technology implementation, and strategic advisory, cost transformation & financial modelling projects, to deliver tangible value and drive business outcomes for the client Collaborate with cross-functional teams, including … capability maturity assessments, (2) Expertise in developing compelling business cases highlighting the financial benefits and ROI of investments, and (3) expertise in operating model design and implementation. In-depth process expertise in designing optimised Finance processes, across one or more from: Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire, Financial Planning & Analysis, Tax & Treasury. Practical More ❯