76 to 100 of 126 Service Management Jobs in the North of England

Vulnerability Management Consultant - MUST HAVE SC CLEARANCE - Inverness or Preston - 6 months+/RATE: £565 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Vulnerability Management Consultant. Please note this role is to start end of September/early October. Please find … NATIONAL The candidate hasn't been outside the UK for more than 28 consecutive days during the last 5 years Role Title: Vulnerability Management Consultant (x3 seats) Location: Inverness or Preston, 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Vulnerability ...

Defining the business case and Project scope and ensuring the project remains aligned to its agreed objectives and budget. Lead end-to-end project management of the migration of network services from On-Premise Data Centres into Equinix co-location hubs. Develop and maintain project plans, timelines, risk logs … forecasting. Work with Business Analysts to validate and manage requirements, dependencies, and change impacts. Manage Partner engagement with Verizon and HCL, as required. Support Service Enablement and User Adoption functions to manage the service transition planning and business readiness. Identify and manage risks, issues, and interdependencies throughout ...

Road Network, and enable emerging technologies such as connected and autonomous vehicles. As Principal Machine Learning Engineer, you will lead the strategic direction, risk management, and continuous improvement of production AI/ML products and services that support critical business decision‐making. Working closely with Digital Services teams … operation of AI/ML products and services in production, maximising the value and adoption of data‐driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery … support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking and cyber ...

that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description: Role Title: Vulnerability Management Consultant Location: Inverness or Preston, 5 days onsite Duration: 31/03/2027 Pay rate: £581 per day all inc. (PAYE through umbrella … Must hold an active SC clearance. Role Description: About the role you're considering The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

Umbrella only Duration: 6 months Location: Knutsford with 3 days/week in office Technical Skills & Competencies AlgoSec & Security Policy Management Hands-on experience administering and supporting the AlgoSec Security Management Suite, including: Firewall Analyzer FireFlow ObjectFlow AppViz Experience utilising AlgoSec to automate firewall policy management, risk … experience supporting enterprise network security environments. Experience managing security incidents, firewall requests, policy exceptions, and operational support within regulated organisations. Understanding of firewall compliance management, governance processes, audit requirements, and regulatory controls. Experience working within ITIL-aligned Incident, Problem, Change, and Service Management frameworks. Knowledge of network ...

Newcastle Building Society is seeking an IT Service Delivery Manager to evolve our service management capabilities and drive operational excellence. You will lead cross-functional teams, align IT services with business needs and deliver data-driven insights to improve service resilience. You will break down silos … ensure cohesive management of incidents, changes and releases, and report on trends for continuous improvement across Technology and the wider business. #J-18808-Ljbffr ...

Support patching, upgrades, and migrations of Citrix components. Both proactive and reactive problem record progression and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high … degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience ...

continuous improvement of systems and processes. The role spans across group operating companies, supporting multiple divisions. It involves cross-departmental collaboration, vendor management, and end-user engagement; Leading application improvements, maintenance and updates, providing 1st, 2nd and 3rd line support for Dynamics 365 Business Central, Supporting Power Platform solutions … user enablement, and business engagement. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and associated applications Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Provide user support across ...

automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. The purpose of this role is to deliver the day-to-day security operations … security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply ...

Awareness of infrastructure technologies including cloud, networking, cyber security, end-user computing, data centres and Microsoft 365. Knowledge, skills and experience required. Essential Project Management qualification, such as PRINCE2 Practitioner, PMP or equivalent. Experience delivering business change and technology infrastructure projects. Good understanding of project management methodologies … lifecycle management. Experience managing cross-functional teams, stakeholders, suppliers and service providers. Experience delivering projects involving business process change, organisational change, infrastructure refreshes, cloud, network, security or end-user technology deployments. Experience of project governance, risk management and financial management. Desirable Experience in complex enterprise or regulated environments. ...

technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical … services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure ...

server infrastructure Ensure IT systems meet current and future business requirements Manage IT budgets, forecasting, and cost-efficiency across the function Lead IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line … Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel, and Power BI) Maintain and enhance the firm's Practice Management System (PMS), including workflows, forms, and documentation Manage telephony systems (3CX) and mobile communication platforms Lead, mentor, and support two members of the IT team ...

senior stakeholders to ensure the right outcomes are achieved. You'll sit alongside leaders across Platform Operations, Infrastructure, Network, SRE, DBA, Retail Operations and Service Management, driving delivery excellence across major technology programmes and ensuring risks, dependencies and delivery challenges are identified and addressed before they impact … portfolio. Challenge assumptions, validate delivery commitments and ensure realistic planning. Manage critical dependencies across infrastructure, platform, network, database and operational teams. Lead governance, risk management and change control across major programmes. Take ownership of the highest-risk initiatives, personally driving programmes through to successful delivery. Improve transparency through evidence ...

Support patching, upgrades, and migrations of Citrix components. * Both proactive and reactive problem record progression and root cause analysis. * Pro-active approach towards defect management resolutions as part of technical assurance activities. * Confidence in working with internal and cross capability teams alongside account and customer engagement. * Maintain a high … degree of customer service for all support queries and adhere to all service management principles Skills required: * Proven experience within a Third Line Support role * Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). * Experience with ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2 … Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

Arrow Global Group in Manchester, UK seeks a Head of IT Service Desk to design, deliver and continually improve IT services across six sites. You will lead geographically distributed teams, balancing strategic vision with practical delivery to ensure executive-level support and end-user experience. This hands-on leadership … role requires strong IT service management, security focus, and stakeholder engagement to drive service excellence across all locations, including international offices as #J-18808-Ljbffr ...