76 to 100 of 106 Service Management Jobs in the North of England

licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

on a PAYE basis. The Role: You'll lead the delivery of a new Private Cloud Data Centre environment, oversee the migration of hosting infrastructure, and implement ITIL-based service management processes into an existing service desk - all within a secure SC-cleared environment. Key Responsibilities: Manage all aspects of project delivery, from planning to execution Coordinate … including test plans, security, BCDR, and reporting Maintain comprehensive project documentation and governance What We're Looking For: Proven experience in IT transformation project delivery Strong stakeholder and supplier management skills Experience with Data Centre products (desired, not essential) Experience delivering government/public sector projects via RFP/public procurement PRINCE II or equivalent certification Active SC clearance More ❯

licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

Job title: Project Manager DWFS Duration - Until Apr 2026 Location: Leeds Description: Experience Proven experience managing IT service transitions or provider migrations, ideally involving field services and digital workplace environments. Experience working with third-party vendors and outsourcing partners. Strong track record in end-to-end project delivery within medium to large organisations. Exposure to ITIL environments and service management principles. Experience working with cross-functional teams including SMEs, business analysts, and technical teams. Desirable Experience of MSP transitions Skills & Competencies Strong project planning and coordination skills. Excellent communication and stakeholder engagement abilities. Risk, issue, and dependency management. Ability to work under pressure and manage competing priorities. Comfortable working in structured project environments (e.g., Agile, Waterfall, Hybrid … . Tools & Methodologies Proficiency in project management tools such as MS Project, Jira, Confluence, or Azure DevOps. Familiarity with ITIL processes (certification desirable). Competence in producing project documentation and reports. Desirable Understanding of Digital Workplace technologies (e.g., MDM, collaboration tools, service desks). Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business More ❯

based in Howden, East Yorkshire. In this frontline role, youll be the first point of contact for internal and external customers, resolving issues, recording incidents and ensuring an outstanding service experience. Working in a 24/7, 365-day environment, youll collaborate with colleagues and third-party suppliers to investigate and resolve problems quickly and effectively. Whether its logging … excellent communication skills and an analytical mindset, and youll thrive in a fast-paced environment where no two queries are the same. You will bring: Experience in a customer service or IT support environment. Excellent verbal and written communication skills. Strong organisational skills and the ability to prioritise effectively. A proactive, problem-solving approach with ownership of issues through … to resolution. Good PC literacy and working knowledge of Microsoft Office. Awareness of IT service management processes (knowledge of ITSM tools would be an advantage, but not essential). What We Offer. This role offers an excellent opportunity to build your skills in IT support and customer service within a supportive and forward-thinking team. Youll be More ❯

in Howden, East Yorkshire. In this frontline role, you’ll be the first point of contact for internal and external customers, resolving issues, recording incidents and ensuring an outstanding service experience. Working in a 24/7, 365-day environment, you’ll collaborate with colleagues and third-party suppliers to investigate and resolve problems quickly and effectively. Whether it … communication skills and an analytical mindset, and you’ll thrive in a fast-paced environment where no two queries are the same. You will bring: Experience in a customer service or IT support environment. Excellent verbal and written communication skills. Strong organisational skills and the ability to prioritise effectively. A proactive, problem-solving approach with ownership of issues through … to resolution. Good PC literacy and working knowledge of Microsoft Office. Awareness of IT service management processes (knowledge of ITSM tools would be an advantage, but not essential). What We Offer. This role offers an excellent opportunity to build your skills in IT support and customer service within a supportive and forward-thinking team. You’ll More ❯

innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Description Job title: SAP Quality Management Consultant Location: Flexible with travel when required Salary: Circa £65,000 - £70,000 DOE Your new role Here at Hitachi Rail we have a unique opportunity for an experienced … SAP Quality Management Consultant who will support the business through the day-to-day management of the SAP Platform applications. This role operates in a fast-paced environment with regular collaboration with both internal and external stakeholders. Provide 2nd/3rd line support for incidents reported to the service desk in line with SLA. Design & deliver technical … MM/WM/PP Modules QM Inspection Plans, Lot Inspections, Results Recording Quality Notifications QM Master Data QM Inspection Methods Project Stock Serialised/Split Valuation Materials Batch Management Good understanding of integration with other SAP modules. Completed at least 3 significant full systems implementation lifecycles Completed solution configuration for primary module Operated in multi-project, matrix managed More ❯

Workplace Technology Engineer Hybrid/Edinburgh Up to £55,000 About the Role We are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft 365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as … Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft 365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate … user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future of workplace technology, we would love to hear More ❯

industry-recognised qualifications. Role To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues To log More ❯

MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests … and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working … with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests … and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working … with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

vSAN, VCF, Tanzu Aria Suite (vRealize) PowerCLI, vRO, Terraform Networking fundamentals Microsoft Azure, SCCM, Intune SQL Server, AD, ADFS Windows Server, Hyper-V Azure AD, Debugging Tools SLA & escalation management Linux RHEL, CentOS, Ubuntu Bash, Python, Ansible Docker, Kubernetes Systemd, YUM/APT CI/CD familiarity Desirable Skills & Growth Potential We know great engineers arent built from checkliststhey … chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯

vSAN, VCF, Tanzu Aria Suite (vRealize) PowerCLI, vRO, Terraform Networking fundamentals Microsoft Azure, SCCM, Intune SQL Server, AD, ADFS Windows Server, Hyper-V Azure AD, Debugging Tools SLA & escalation management Linux RHEL, CentOS, Ubuntu Bash, Python, Ansible Docker, Kubernetes Systemd, YUM/APT CI/CD familiarity Desirable Skills & Growth Potential We know great engineers arent built from checkliststhey … chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯

of running Cyber as part of an tech operation including understanding of DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £115k based on experience, plus a More ❯

the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times … Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save … up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re More ❯

the strategy, delivery, and evolution of our Modern Workplace and End User Compute (EUC) services. Youll lead a growing team of engineers and specialists, drive innovation across M365, device management, patching, and endpoint protection, and ensure our services continue to meet the needs of our clientstoday and tomorrow. You will: Leading and developing a high-performing technical team Owning … the strategy for Modern Workplace & EUC services across people, process, and technology Acting as a senior technical escalation point and major incident specialist Driving improvements in service quality, tooling, and reporting Championing automation, infrastructure as code, and AI adoption Collaborating across functions to support service transitions and client delivery Who you are: Proven leadership in managing large, multi … skilled technical teams Deep understanding of infrastructure operations, end user compute, and service management Strong communication skillsable to engage at all levels, including exec and board Experience with tools like SCCM, Autotask Endpoint Manager, LogicMonitor, and patching platforms A strategic mindset with the ability to balance innovation and operational excellence A collaborative approach and a passion for coaching More ❯

a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity central capabilities Services are delivered to internal customers and NHS organisations. We are seeking a Technical Consultant - Network Engineer to … include support to existing and new systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support and enhance the existing … residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Please make sure you meet these requirements before applying for this role. You dont More ❯

range of applications, technologies, and solutions. Role To provide 1st line technical support, answering support queries via phone, email and live chat. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log More ❯

for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's … Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical governance forums. If you are More ❯

Senior Applications Analyst - Wetherby (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Analyst with a good background in the legal sector? A Senior Applications Analyst is required to join a growing applications team for a law firm in Wetherby. T More ❯

culture of accountability, excellence, and customer focus. Oversee system architecture and platform operations, ensuring scalability, security, and performance. Act as a trusted technical point of contact for sales, account management, and customer escalations. Drive process improvement across engineering, with strong focus on documentation, metrics, and continuous improvement. Collaborate with Information Security and Infrastructure leaders to ensure cohesive and secure … growth environment. Experienced in managing teams of 5-20 across geographically dispersed locations. Comfortable engaging directly with customers, supporting RFP/RFI responses, and handling escalations. Familiar with ITIL Service Management, ISO 9001, ISO 27001. Excellent communicator, able to translate technical complexity for non-technical stakeholders. More ❯

that integrate Active Directory and guest access solutions. Experienced in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with IT service management and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to More ❯

ServiceNow solutions across multiple data centres and public cloud platforms. You will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. If this is of interest please apply ASAP to find out more More ❯