Customer Service Jobs in Northern Ireland

51 to 75 of 236 Customer Service Jobs in Northern Ireland

Account Manager - Commercial

Belfast, Northern Ireland, United Kingdom
Gallagher
via the account management, broking & technical support that you provide. We encourage our customers to remain loyal, they do so because of the fantastic service! How You'll Make An Impact Build & maintain relationships with clients, Insurers & fellow employees. Review & understand client needs & individual exposures - offering them excellent customer service, suitable risk solutions, technical advice & good outcomes. Produce professional, quality documentation for clients & Insurers using Gallagher systems & documentation suite Ensure all information is recorded accurately & added to the system in a timely fashion. Check Insurer documentation for accuracy & issue to clients following Evidence of Cover requirements Follow … accordance with agreed team & office objectives & our company standards About You Experience working within the Insurance Industry. Good Knowledge of general insurance including products, service & a good understanding of underlying legal principles & practices Previous Acturis utilisation would be ideal Strong customer service skills - at ease communicating with More ❯
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Administrator - Communities

Holywood, Northern Ireland, United Kingdom
Radius Housing
for the Administrator - Communities role at Radius Housing The Administrator will work as part of the Communities Directorate administration team, provide an administrative support service across the Directorate and in support of the delivery of services to Association tenants and service users. Hours: 18.5 per week over 2.5 … of IT literacy with demonstrable experience of Microsoft Office to include word processing and excel spreadsheets in a workplace environment. Experience of providing good customer service in the workplace. Experience of working with confidential information in the workplace and producing work that requires evidence of attention to detail. … be compiled for future same or similar vacancies permanent/fixed term which may arise. Radius is an Equal Opportunities Employer. Skills: Administration NIJobs Customer Service Housing Association Benefits: Great on-job training Contributory pension scheme Health cash plan Cycle to Work scheme Seniority level Seniority level Entry More ❯
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Sr. Sales Operations Associate - Remote New Belfast, UK

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Black Duck Software, Inc
Strong verbal and written communication skills. A bachelor’s or associate degree. Strong analytical, organizational, and time management skills. Excellent teamwork, motivational, interpersonal, and customer service skills. The ability to multitask and quickly switch focus. Computer literacy, IT skills, and typing skills. An understanding of sales principles and … customer service practices. Experience level: Level 2 – 1-2 years; Level 3 – 5-7 years. Equal Opportunity Employment Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran, in accordance with federal More ❯
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Commercial Account Manager

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
ZipRecruiter
emergency backup family care provisions. The Role: Build, nurture & maintain relationships with clients, insurers, and colleagues. Understand and review client needs, offering them premier customer service, suitable risk solutions, and valuable technical advice. Ensure accurate documentation for clients and insurers, adhering to the highest standards. Proactively handle account … with a solid understanding of general insurance products and services. Proficiency in MS Office and eligibility to work in the UK are essential. Exceptional customer service and relationship-building skills. Analytical and problem-solving skills, paired with the ability to handle pressure and multi-task efficiently. Desirable: Experience More ❯
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Commercial Account Manager

Lisburn, Northern Ireland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
emergency backup family care provisions. The Role: Build, nurture & maintain relationships with clients, insurers, and colleagues. Understand and review client needs, offering them premier customer service, suitable risk solutions, and valuable technical advice. Ensure accurate documentation for clients and insurers, adhering to the highest standards. Proactively handle account … with a solid understanding of general insurance products and services. Proficiency in MS Office and eligibility to work in the UK are essential. Exceptional customer service and relationship-building skills. Analytical and problem-solving skills, paired with the ability to handle pressure and multi-task efficiently. Desirable: Experience More ❯
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Commercial Account Manager

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Hunter Savage
emergency backup family care provisions. The Role: Build, nurture & maintain relationships with clients, insurers, and colleagues. Understand and review client needs, offering them premier customer service, suitable risk solutions, and valuable technical advice. Ensure accurate documentation for clients and insurers, adhering to the highest standards. Proactively handle account … with a solid understanding of general insurance products and services. Proficiency in MS Office and eligibility to work in the UK are essential. Exceptional customer service and relationship-building skills. Analytical and problem-solving skills, paired with the ability to handle pressure and multi-task efficiently. Desirable: Experience More ❯
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Application Engineer

Belfast, United Kingdom
Qualitrol
Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate. Key responsibilities … Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol's sales in the process. Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation. Provide written quotations for all standard … order admin team with any queries relating to Purchase Orders. Research and determine product solutions, derivatives, custom designs as necessary to meet agreed upon customer needs. Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness. Support manufacturing by answering questions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Rep

Dungannon, Northern Ireland, United Kingdom
Terex Corporation
To provide support to the dealer network with regard to their open order books. Receive and manage orders through internal systems to ensure all customer and departmental needs are met within the required time frame. Main Duties & Responsibilities Manage Dealer enquiries through the helpdesk Advising on part identification Cross … reference parts against BOMS Assist in the sourcing of parts identified Liaising with internal departments and external supplies Responsible for credit investigations. Partake in customer service calls and identify areas for improvement Assist with preparation for new product launch. Assist with parts related engineering change orders. Experience and … equivalent which will include English and Maths at grade C or above Have experience of working within a busy office environment ideally in a customer service role Ability to organize and prioritise workload using your own initiative to meet deadlines Excellent organizational skills and be able to prioritise More ❯
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Business Development Contractor

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Role Description This is a part-time remote role for a Business Development Contractor at Any Ltd. The role involves lead generation, market research, customer service, and communication to drive business growth and partnership opportunities. Qualifications Analytical skills, market research, and lead generation skills Strong communication and customer service skills Experience in business development and partnership building Ability to work independently and remotely Excellent negotiation and interpersonal skills Bachelor's degree in Business, Sales, Marketing, or related field Applicants from anywhere in the world are welcome! Payment This is a generous 30% commission-only role (no More ❯
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Commercial Account Manager

Newtownabbey, Northern Ireland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
volunteering days annually and emergency family care support. The Role: Develop and maintain relationships with clients, insurers, and colleagues. Assess client needs, deliver excellent customer service, and provide risk solutions and technical advice. Maintain accurate documentation adhering to standards. Handle account queries and credit control. Stay informed on … The Person: Experience in the Insurance Industry with knowledge of general insurance products. Proficient in MS Office; eligible to work in the UK. Excellent customer service and relationship skills. Strong analytical and multitasking abilities. Desirable: Experience with Acturis; Chartered Insurance Institute qualification or working towards it. Next Steps More ❯
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Satellite Tech for Starlink Installation Pros

Londonderry, Northern Ireland, United Kingdom
WebProps.org
Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! Position: 1099 Contract Satellite Installer Location: Nationwide - Work anywhere in the USA What You’ll Do: Install satellite internet systems at customer locations ️ Mount satellite dishes on roofs or other … and connect equipment for perfect signal reception Configure and program satellite receivers ️ Test and troubleshoot to ensure everything’s working smoothly Provide top-notch customer service and answer questions Educate customers on using their new satellite systems What You Need: Strong knowledge of telecom systems and equipment Experience … routers a plus!) Excellent problem-solving skills ️ Great communication abilities Ability to work independently or as part of a team ️ Previous experience as a service technician is a bonus Perks: Competitive pay per completed installation All necessary training provided Opportunities for career growth in a dynamic industry Ready to More ❯
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Business Support Executive

Belfast, Northern Ireland, United Kingdom
TN United Kingdom
Social network you want to login/join with: We are looking for someone who has a proven track record in customer service, ideally with a background in security services within the alarm industry. The ideal candidate will be confident and capable of troubleshooting and working with field … devices, and apps. Program devices, apps, and conduct fault diagnostics for monitored systems. Understand IT solutions and discuss technical options to find the best customer solutions. Program software according to customer specifications. Prepare technical reports and discuss findings with clients. Complete remote and on-site training for technical … credits and purchase orders. Collaborate with finance and management to report on alarm center finances. Work with credit control to secure payments and manage customer billing queries. Order equipment and services, and handle invoicing. Apply for police URNs for account management. Perform credit checks and set up new customer More ❯
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Fire and Security Service Engineer

Belfast, Northern Ireland, United Kingdom
Smeba Fire
The Service/Maintenance Team are in search of a Security and Fire Alarm Service Engineer; however, we are considering candidates who have single discipline experience (training provided). The SAFASE is responsible for the provision of safe, compliant service and maintenance of our clients' Security and … Fire Alarms. Throughout all service interactions, excellent customer service and compliant technical advice must be provided. We seek to ensure system servicing is fit for purpose and in support of customer and compliance requirements. All aspects of administration to support smooth operations must be demonstrated, and More ❯
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Security (Boots) Ballymena Tower SC

Ballymena, Northern Ireland, United Kingdom
Lodge Service
your skills . Fantastic career growth opportunities Security Officer Role: Protect staff, stock & customers Prevent theft Partner with store management teams Deliver professionalism and customer service Use ASCONE for shoplifting prevention ️ Ensure safety of employees and Customers Visible deterrent presence Requirements: Valid SIA licence ???? UK right to work … year history Customer service skills ️ Smart appearance Ability to follow procedures Calm under pressure Retail/leisure experience (preferred) We Offer: Pay rates from £12.71ph Training & career paths Financial Support – Ability to access your pay before payday Pension scheme 28 days holiday ️ Uniform & Body Worn Videos ???? Benefits portal More ❯
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Senior Product Designer

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Cue is a rapidly growing customer service SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI … customer service platform to the level of other great design-led companies such as Linear, Raycast, Vercel, Attio and Notion. We are expanding our team and are looking for a Product Designer who loves to craft exceptional user experiences, has strong opinions about design quality, and can bring … structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to More ❯
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Office and Warehouse Administrator

Belfast, Northern Ireland, United Kingdom
Allround
responsible for providing administrative support to the Supply Chain operations. This role involves administrative tasks, maintaining accurate documentation records, providing an excellent level of customer service and proactively communicating with all company stakeholders. Teamwork, communication and attention to detail are crucial for you to succeed in this role. … dealing with inbound enquiries Assisting and liaising with the Office Manager, Purchasing Manager and Logistics Manager at all times Assisting the Field team with customer/order information Processing sales quotations, orders, and invoices on the ERP system Processing Warehouse and Logistics documentation Filing of relevant Sales, Purchasing and … premises are well-maintained and taken care of Providing general support to visitors and guests Your Profile Minimum 2 years of proven experience in customer service and administrative relevant roles Proficient in using ERP software and MS Office applications. Strong communication and interpersonal skills. Excellent multitasking and priority More ❯
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Retail Advisor 38 hours/week - Newry

Belfast, Northern Ireland, United Kingdom
Vodafone
their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then. Who are we looking for? We are looking for people who are level-headed, have a mature mind … Newtownabbey, Northern Ireland, United Kingdom 2 weeks ago Belfast, Northern Ireland, United Kingdom 2 weeks ago Bangor, Northern Ireland, United Kingdom 2 weeks ago Customer Service Agent - FULL TIME - Belfast International Airport Belfast, Northern Ireland, United Kingdom 1 week ago Castlereagh, Northern Ireland, United Kingdom 4 days ago … Belfast, Northern Ireland, United Kingdom 1 week ago Castlereagh, Northern Ireland, United Kingdom 18 hours ago Customer Service Agent - PART TIME - Belfast International Airport Belfast, Northern Ireland, United Kingdom 1 week ago Bangor, Northern Ireland, United Kingdom 3 weeks ago Newtownabbey, Northern Ireland, United Kingdom 1 week ago More ❯
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Senior Power Platform Developer (Belfast/Uk/Dublin - Remote)

Belfast, United Kingdom
Hybrid / WFH Options
Ergo - Information Technology
the latest product releases and industry trends. Education, Qualifications & Skills In-depth knowledge of developing and customizing Microsoft Business Applications, particularly Dynamics 365 (Sales, Customer Service, Field Service, and Customer Insights) and the Power Platform. Minimum 5 years' experience developing Dynamics 365 and/or Power More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Helpdesk Operator

Armagh, Northern Ireland, United Kingdom
Education Authority
of Role The postholder is an ICT Senior Helpdesk Operator with responsibility for the provision of an efficient and effective ICT technical support helpline service within the ICT Support team, to provide IT technical support to Education Authority (EA) staff. The postholder will also provide support to the Technical … Microsoft Active Directory AntiVirus Protection software License Management Support and management of team documentation and procedures Reporting associated with the support of IT services Service Desk Support Unified Communications support incl. Video conferencing and Ms Teams Mobile telephony support incl. tech. support, Ms. Intune & App mgmt. Local Deployment and … which may require qualifications and or experience in a professional or technical discipline. MAIN DUTIES AND RESPONSIBILITIES Main Activity Areas: Supervision of Staff and Service Delivery Technical & System Support Operational Training Administrative Health & Safety duties and responsibilities Staff Supervision and Service Delivery Supervise the work of staff to More ❯
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Regional Business Development Manager

Belfast, Northern Ireland, United Kingdom
JR United Kingdom
and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯
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Digital Systems Manager - NI Fire and Rescue Service

Lisburn, County Antrim, United Kingdom
Hybrid / WFH Options
VanRath
Summary Job Reference: VR130625 Job Title: Digital Systems Manager Client : NI Fire and Rescue Service Salary: 21.96 ph/circa 41k pa Location: Lisburn, hybrid Contract : Temporary, 6+ months (goal to make it a permanent position), full-time (36.25 hours pw, generally Mon-Fri/9-5) Overview VANRATH … organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations. One of our public sector clients, the NI Fire and Rescue Service, are looking for a Digital Systems Manager to provide a specialist technical and business expertise for the diverse range of Digital Line of Business … of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, you'll provide a modern, professional and customer focused service to support the vision and mission of NIFRS. Requirements Possess a Degree level qualification in a relevant subject (e.g. IT, Systems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Systems Manager - NI Fire and Rescue Service

Lisburn, Northern Ireland, United Kingdom
Hybrid / WFH Options
VanRath
Summary Job Reference: VR130625 Job Title: Digital Systems Manager Client : NI Fire and Rescue Service Salary: 21.96 ph/circa 41k pa Location: Lisburn, hybrid Contract : Temporary, 6+ months (goal to make it a permanent position), full-time (36.25 hours pw, generally Mon-Fri/9-5) Overview VANRATH … organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations. One of our public sector clients, the NI Fire and Rescue Service, are looking for a Digital Systems Manager to provide a specialist technical and business expertise for the diverse range of Digital Line of Business … of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, you'll provide a modern, professional and customer focused service to support the vision and mission of NIFRS. Requirements Possess a Degree level qualification in a relevant subject (e.g. IT, Systems More ❯
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Remediation Engineer

Belfast, Northern Ireland, United Kingdom
JR United Kingdom
passionate about technology and customers. A true problem solver who will take personal ownership in seeing a problem through to resolution. You will understand customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams, customer operation teams as well as breach coach legal teams. … and reliable direction, both in technical and non-technical terms, to help customers re-establish business operations following a disaster scenario Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation Identify and escalate priority issues that need immediate attention Meet or … exceed customer expectations on response quality, timeliness of responses and overall customer experience Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible Push creative thinking beyond the boundaries of existing industry standard practices to More ❯
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Head of Therapeutic Drug Monitoring Unit Laboratory

Belfast, Northern Ireland, United Kingdom
JR United Kingdom
Buckinghamshire Contract: Permanent Full time – 37.5 hours per week Mon to Friday 9am to 5pm Salary Range: £63,000 to £70,000 Client/Service: Castlefield Recruitment are partnering with a leading charity based in Buckinghamshire who are seeking a qualified and experienced Clinical Scientist with HCPC registration to … Monitoring (TDM) Unit which is the foremost provider of anti-seizure drug monitoring services in the United Kingdom and internationally. The ISO15189 accredited medical service provides personalised medication dosing support for people with epilepsy, enabling better seizure control and improving the lives of people with epilepsy. Key Responsibilities: Responsible … accredited laboratory. Ensures that all regulatory and accreditation requirements for the laboratory are met. Assists in maintaining and continually improving the high-quality analytical service the Unit provides. Ensures that all the requirements of ISO15189:2022 are maintained. Implement regulatory-compliant laboratory information management system. Main Duties: Service More ❯
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Senior Technical Manager

Portadown, Northern Ireland, United Kingdom
Kingspan Water & Energy
lead our technical support team and Salesforce development team. The ideal candidate will be a Salesforce Certified Architect with expertise in Salesforce CRM, Field Service, and Revenue Cloud (RCA) or Configure, Price, Quote (CPQ) . This role requires a strategic thinker with strong leadership skills who can drive technical … Application, Technical, or System Architect) required. Proven experience in managing Salesforce technical teams, including developers and support staff. Strong expertise in Salesforce CRM, Field Service, and RCA or CPQ. In-depth knowledge of Salesforce development (Apex, Visualforce, Lightning Web Components) and integration (APIs, MuleSoft, etc.). ·Experience with Agile … execution. Desirable Qualifications, Training and Experience Experience with DevOps tools and Jira Familiarity with AI and automation tools within Salesforce. Prior experience in a customer service or field service environment. Structured Customer Focus Results Oriented Decision Making Problem Solving Personal Attributes required: Understands the need for More ❯
Posted:
Customer Service
Northern Ireland
25th Percentile
£23,504
Median
£25,752
75th Percentile
£32,851
90th Percentile
£53,750