26 to 39 of 39 Customer Service Jobs in Oxfordshire

Head of Network Operations

Location
Oxford, England, United Kingdom
technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

Head of Network Operations

Hiring Organisation
Archangel Lightworks Ltd
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

IT Support & AV Technician

Hiring Organisation
Red King Resourcing
Location
Oxfordshire, Oxford, United Kingdom
Employment Type
Contract
Contract Rate
£18 - £22/hour Through an Umbrella Company
software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

Infrastructure & Systems Engineer

Hiring Organisation
Adria Solutions Ltd
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£50000 - £65000/annum
processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

Growth Marketing Manager

Location
Wallingford, England, United Kingdom
driven insights. The Marketing Manager will oversee the full lifecycle of marketing campaigns, lead generation efforts, and cross-company collaboration to enhance product messaging, customer engagement, and overall business growth. The ideal candidate will also be responsible for building strong relationships with internal stakeholders, partners, and external vendors, ensuring … across sales, services, and product marketing initiatives. Additionally, they will manage events and sponsorships that elevate the company's market presence, while focusing on customer and marketing services retainer acquisition and retention strategies through innovative marketing practices. Strong communication skills, budgetary management, revenue creation, and a data-driven mindset ...

Senior Business and Data Analyst

Location
Henley-on-Thames, England, United Kingdom
working with internal technology partners and third party partners. What you will bring Proven experience in asset Management ideally as inhouse employee or as service provider. Have experience with Transfer Agent operations or Distributor platform operations. Have a good understanding of the principles how transactions in funds (subscriptions/… skills (must be capable of communicating clearly and effectively to senior business users, IT management and internal team members). Must demonstrate a proactive, customer‐focused attitude and understand the fundamentals of customer service. Exceptional analytical and problem‐solving skills, i.e., root‐cause analysis. Structured, disciplined approach ...

Product Manager - Payments

Location
Wallingford, England, United Kingdom
Product Manager to lead one of our most important strategic programmes. Your initial focus will be our payments platform, delivering improvements that enhance the customer experience and support business growth. You'll thrive in this role if you enjoy bringing order to complexity, building alignment across teams, and turning … ambitious plans into successful delivery. Key Responsibilities Product Delivery Drive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes. Work closely with engineering teams to translate business and customer needs into clear priorities. Proactively identify, manage and communicate delivery risks, project ...

Product Manager - Payments

Location
Wallingford, England, United Kingdom
Responsibilities Product Delivery Drive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes. Work closely with engineering teams to translate business and customer needs into clear priorities. Proactively identify, manage and communicate delivery risks, project dependencies and critical paths to keep … delivery on schedule. Navigate the practical realities of payments delivery, including working with payment service providers and gateways, compliance and regulatory considerations, and how pricing models translate into technical and commercial decisions. Stakeholder Management Build strong relationships across Product, Engineering, Commercial, Finance and Customer Success. Coordinate delivery with ...

Director of IT Services

Location
Oxford, England, United Kingdom
University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions. This is a rare opportunity to join Oxford's newly restructured … University. As Director of IT Services, you will lead a resource of over 350 FTE and be responsible for: Leading Oxford's Infrastructure Services, Customer Services, Software Solutions and Programme & Project Delivery functions. Shaping and delivering the University’s digital vision and operating model, and provide collaborative leadership across ...

ICT Technician Schools

Hiring Organisation
Planet Recruitment
Location
Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum
liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. ...

New Products & Strategic Partnerships Manager

Location
Abingdon, England, United Kingdom
offending background. Documents The New Products & Strategic Partnerships role will identify, evaluate and commercialise new products, services and partnerships that strengthen Gigaclear’s customer proposition, creates new revenue streams and supports the Company’s long-term growth ambitions. Working closely with the Commercial Strategy & Propositions team, Marketing & Digital, Technology … Consumer and Business Services portfolios. Develop and maintain a structured innovation pipeline aligned to the Company’s long-term strategy, evaluating opportunities based on customer demand, commercial attractiveness, operational feasibility and strategic fit. Identify New Products & Adjacent Revenue Opportunities: Continuously monitor market developments, customer behaviour and emerging technologies ...

Group Director of Commercial Growth and Pricing (VSG UK)

Location
Wallingford, England, United Kingdom
across Vesta’s portfolio companies. This leader will define and operationalise the commercial playbook for the group, bringing sophistication, consistency, and scalability to pricing, customer expansion, and revenue optimisation. The Group Director of Commercial Growth & Pricing owns the commercial engine room — ensuring that every Vesta business maximises revenue, margin … strategic thinking with hands‐on execution, embedding commercial excellence in newly acquired companies and building a data‐driven culture of pricing optimisation, upselling, and customer value creation. Key Responsibilities Commercial Growth Leadership Build and lead the group-wide Commercial Growth function, developing a high-performing team capable of supporting ...

Product Manager

Location
Wallingford, England, United Kingdom
operators across the UK and Ireland. Our purpose is simple: getting more people, more active, more often. You’ll take a problem from first customer conversation, through discovery and delivery, to launch and adoption. Then you’ll measure whether it worked. You’ll thrive here if you’re curious … Managers manage others. You’ll partner day to day with an agile squad of engineers, QA and design, and work closely with Sales, Marketing, Customer Success, Support, Professional Services and Finance. What you’ll do Discovery: decide what’s worth building Run regular customer conversations, site visits ...

Gas-Detection Field Service Engineer (Electronics)

Location
Abingdon, England, United Kingdom
Crowcon Detection Instruments Ltd. is seeking a Field Service Engineer based in the Derby & Stafford area, with a starting salary of £41,000 plus overtime. You will maintain and repair gas detection equipment, providing training and exceptional customer service. Ideal candidates will have an HNC/ ...