51 to 75 of 80 CRM Jobs in Scotland

Working with Information & Integration and Insights & Analytics teams to ensure all data analytics and reporting requirements are properly delivered. The Person We're looking for someone who: Expertise in CRM and finance systems - D365 Customer Engagement would be preferred Strong knowledge of integration tools and API development Proficiency in both waterfall and agile development methodologies Familiarity with learning technologies and More ❯

shift patterns are performed remotely. Service Desk Engineer Responsibilities: Delivering high-quality IT support service in line with targeted SLA's with professional ticket handling in the company's CRM system and excellent communication with end-users. Ability to work under pressure in a fast-paced environment. Capturing all interactions and ticket resolutions within our ticketing system Service now to More ❯

assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance More ❯

assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance More ❯

new customer onboarding. What You'll Bring to the Role: Experience -2+ years in technical support/customer success, ideally in a SaaS environment. Technical Skills - Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills - Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance More ❯

and related technologies Expanding the organisation's market presence through strategic prospecting, networking, and negotiation Collaborating with internal sales teams and cross-functional departments to provide tailored solutions Utilising CRM and analytics tools to manage pipelines and track performance Key Responsibilities Identify and generate new business opportunities within the Autodesk ecosystem Strategically target organisations in AEC, manufacturing, and infrastructure sectors … value-added services and global IP in digitalisation, training, and implementation Build and maintain strong relationships with key decision-makers and stakeholders Accurately manage sales data and reporting via CRM and sales analytics tools Requirement: Proven track record in B2B sales, in selling Autodesk products or similar digitalisation platforms Strong negotiation, relationship-building, and closing skills Self-motivated, proactive, and … able to thrive in a fast-paced, dynamic environment Excellent verbal and written communication skills Proficiency with CRM systems and sales analytics tools An analytical mindset with a strategic approach to account development More ❯

challenging environment. About the Role We are looking for a skilled Salesforce Administrator to join our team. The successful candidate will take charge of maintaining and managing our Salesforce CRM system, ensuring it meets the operational needs of our business. You will collaborate closely with various departments to enhance system efficiencies and optimise our sales and reporting processes. Key Responsibilities … Manage and maintain our Salesforce CRM platform, including user setup, profiles, roles, and permissions. Conduct regular audits to ensure data integrity and accuracy across the system. Collaborate with stakeholders to gather and document business requirements. Design and implement customised solutions, including process builder, workflows, and dashboards. Provide timely support and training to users, ensuring they maximise the platform's potential. More ❯

and defining new business processes etc. Strong knowledge on similar projects focussed on the development/enhancement of core business systems and IT Solutions (mostly based on Microsoft Technologies - CRM, O365, SharePoint, PowerBI etc). First class people & communication skills - working closely with business teams & key Stakeholders to gather & understand all requirements and manage all expectations. Previous knowledge & experience in More ❯

telephone. You will open tickets and triage queries. Where necessary, these ticket requests will be escalated to other members of staff to respond to. Become a superuser of Profile (CRM system). You will use Profile to upload applications, complete reference checks and ensure both client and candidate information is up-to-date. Design marketing mailers on Canva and distributing More ❯

other providers with the aim to maintain services. Meet set targets & expectations for ensuring the best possible customer experience. Record and track interactions with customers on the Focus Group CRM system. Follow industry & company guidelines in relation to a customers' contract with Focus Group. Skills & Experience: Proven track record of delivering a high level of customer care & service. High standard … including numerical skills. Good at problem solving and multi-tasking. Organised and motivated. Ability to work on their own and within a team environment. Competent PC skills; email, word, CRM packages. Don't worry if you don't meet every requirement-your passion and potential matter to us! If you're excited about driving business growth and transforming how companies More ❯

creating/assigning support tickets to the Support Team, ensuring all customer interaction which relates to faults and service interruptions are done so through the ticketing system on company CRM, so the Company can monitor and report on service ticket resolution times and outstanding issues; Assist the Provisioning Coordinator in processing customer orders accurately and in a timely manner, communicating … with the customer to obtain all relevant information required to facilitate a smooth transition to the business as a service provider; Maintaining accurate customer records in company CRM; Establishing and setting up the billing requirements for customers upon the commencement of new products and services; Responding to billing queries and escalating to the Client Services Manager where necessary; Provide exceptional … within the role; Human Resources, Finance and Administration Complying with all Company HR & Finance policies and procedures; Complying with Company data protection policies and procedures by utilising our customer relationship management systems to record all customer activity; Responding to and sending emails from your Company email account, as well as monitoring appropriate shared mailboxes for timely responses to enquiries; Utilising More ❯

experiences and immaculate facilitates. Key responsibilities Retail Work closely with BH supervisor to maintain and develop online shop and other digital retail opportunities and innovations. Make use of E-CRM and social media to support retail sales. Maintain appropriate level and range of shop stock and ensure effective merchandising To be responsible for stock management, daily cashing up & weekly banking … to increasing business with them Welcome all trade visitors in person, host VIP's when required and conduct guided tours of the distillery when necessary Make use of E-CRM and social media to connect with visitors and extend advocacy beyond visit. General Operations To achieve Visitor Centre revenue budgets, cost parameters and profitability targets To ensure that the Visitor More ❯

an IT business Description Reconciliation and reporting of weekly sales figures Reconciliation and reporting of weekly sales tracking systems Compilation of monthly sales team commissions To streamline and maintain CRM processes To liaise with our growing Partnership network and gather and input leads & opportunities To compile management reports To run reports and build CRM dashboards To support the Sales & Marketing … team on CRM processes To ensure processes are followed To keep data clean and to establish & maintain data consistency Assist the Sales & Marketing teams with travel planning Profile Experience of working in a sales office environment* Experience of using and administering fields in a CRM* Capacity to logically interrogate data and form fact-based conclusions* Ability to effectively train staff … on CRM processes* Strong IT skills (particularly M365- Excel, Forms, Planner, SharePoint) Enjoys problems solving and balancing the pragmatic and practical* Works well both independently and in a team, respecting the opinions of others as part of afast-paced technical environment* Has an independent and organised approach to work, foreseeing what needs to be done andtaking the lead to ensure More ❯

trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented More ❯

for system customization. Implement and maintain Records Management and Governance Services features. Utilize Alfresco CMIS APIs for application integration and extension. Integrate Alfresco with external enterprise applications (e.g., ERP, CRM). Configure and optimize Solr for content indexing and search performance. Support and enhance system security, permissions, and compliance. Administer and optimize databases including PostgreSQL or MySQL. Monitor, troubleshoot, and More ❯

user support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the IT Support Analyst Deliver hands-on support for internal business platforms, including CRM and membership systems. Provide first-line technical assistance to users, including issue resolution, user setup, and escalation when necessary. Assist in the evolution and refinement of internal systems through testing … and a service-driven mindset with a collaborative approach. Is this role for you? At Meraki, we love recruitment and love words. Is this you Rory wants: Internal Systems, CRM Support, Reporting Tools, User Support, Project Assistance, Customer Focus More ❯

and manage Alfresco module packages for system customisation.* Implement and maintain Records Management* Utilise Alfresco APIs for application integration and extension.* Integrate Alfresco with external enterprise applications (e.g., ERP, CRM).* Configure and optimise Solr for content indexing and search performance.* Support and enhance system security, permissions, and compliance.* Administer and optimise databases including PostgreSQL or MySQL.* Monitor, troubleshoot, and More ❯

and manage Alfresco module packages for system customisation. * Implement and maintain Records Management * Utilise Alfresco APIs for application integration and extension. * Integrate Alfresco with external enterprise applications (e.g., ERP, CRM). * Configure and optimise Solr for content indexing and search performance. * Support and enhance system security, permissions, and compliance. * Administer and optimise databases including PostgreSQL or MySQL. * Monitor, troubleshoot, and More ❯

or Open Mesh Experience configuring and deploying networking hardware: routers, switches, firewalls, and wireless access points Captive portal systems: voucher setup, splash page design, user access control Familiarity with CRM or ticketing systems (e.g. HubSpot, Zendesk) Strong communication skills with the ability to support both technical and non-technical users Understanding of GDPR and data security best practices Desirable Industry More ❯

skills * Capable of working independently and as part of a team * Passion for personal development * Adherence to regulatory frameworks and call quality expectations * KPI focused * IT proficient (Word, Excel, CRM systems) ESSENTIAL EXPERIENCE * Dealing with customers confidently via telephone * Positive, driven, and motivated individual who thrives in a fast-paced environment * Customer onboarding and satisfaction experience * Account management? * Proven track More ❯

traffic management, removals, renewables & waste, commercial, IT. Extensive list of contacts already established in the relevant sector Proven track record of billing to target Knowledge and experience of using CRM/ATS A background in working in a client facing role Proven teamwork skills Strong telephone and written communication to business level Self motivated Tenacity in abundance If you would More ❯

Morgan Hunt are working with a large public sector client to recruit a Senior Delivery Lead to drive delivery across multiple workstreams on a Salesforce CRM Programme, working closely with a System Integrator (SI). We're seeking a seasoned Agile practitioner with a strong track record of delivering complex CRM projects through SIs or suppliers Key Responsibilities Translate business More ❯

IT operations and business systems Act as the key liaison between IT and business users, ensuring technology supports strategic objectives Oversee a range of software systems including ERP/CRM/MES/bespoke solutions and more Manage system upgrades, integrations, and implementation projects across departments Take ownership of the local IT budget (c. £1M), including procurement and cost control … systems leadership role Good understanding of business process gained in manufacturing/R&D/supply chain/similar settings Strong background in systems integration and business applications (ERP, CRM, MES, CPQ) Excellent demonstrable team leadership and mentoring skills gained in technical functions Ability to lead and manage applications and infrastructure-oriented projects, budgets and strategic planning processes Confident communicator More ❯

shape change initiatives, and embed new ways of working Proficiency in structured methodologies for planning, implementing, and measuring change success Key Responsibilities: Lead change management activities for a Salesforce CRM programme , ensuring smooth adoption across teams. Engage stakeholders at all levels, from senior leaders to end-users, fostering collaboration and feedback-driven improvements. Develop and execute change plans , including impact More ❯

enterprise level XP desirable. A strategic, consultative sales approach with proven success in account growth and retention Ability to communicate with confidence, influence decisions, and close deals Experience using CRM systems to manage pipelines and reporting Joining Securitas Technology means becoming part of a global brand that pairs international scale with local expertise and a strong personal impact. You'll More ❯