Customer Requirements Jobs in Scotland

24 of 24 Customer Requirements Jobs in Scotland

Customer Experience Manager

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Bright Ascension Ltd
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Team Leader

Edinburgh, Midlothian, Scotland, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Employment Type: Permanent
Posted:

Team Leader

edinburgh, central scotland, united kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Posted:

Team Leader

broughton, central scotland, united kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Posted:

Team Leader

livingston, central scotland, united kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Posted:

Team Leader

dunfermline, north east scotland, united kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Posted:

Senior Quality Assurance Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Spacelabs Healthcare
Quality Assurance Engineer shall follow the guidance of RA/QA Management and help other organizational functions understand and fulfill their obligations to meet quality objectives, systemic responsibilities, and customer requirements, as defined by Executive Management in the Spacelabs Quality Policy. As part of maintenance of the Spacelabs Quality Management System, Senior Quality Assurance Engineers shall partake in … continual improvement). Support the development teams of all business areas, working within the project teams on new or sustaining product development projects. Support the maintenance of the Essential Requirements Checklists/General Safety, Essential Requirements checklist and Technical Documentation Files. Assist with the compliance to changes to standards such as EN 60601-1, ROHS3, REACH, and Global … regulatory requirements applicable to Spacelabs products. Provide Quality System guidance to his or her product design teams. He or she shall be well versed in all aspects of Design Controls, Risk Management, Electrical Safety and all associated processes, policies, procedures, and records. Collaborate with engineering to determine and execute engineering design and development planning in support of regulatory submissions. More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Technical Architect

Glasgow, Lanarkshire, Scotland, United Kingdom
DXC Technology
will serve as trusted advisor to internal and/or external clients for understanding the business/technical problem/need, translating them to, shaping and/or validating requirements and scope for the solution. You will also serve as a technical expert on solutions design (HLD,LLD), development, and implementation requirements to address business needs. It would … The employee will be responsible for sizing and costing of the architected solution, responsible for documenting the solution and obtaining internal governance approval for its deliverability and issue to customer, ensuring the technical delivery solution aligns to the commercial aspects of client engagement (SOWs, project plans etc.) and presenting the solution to client and serve as trusted advisor to … establish client confidence. Essential Job Functions: Act as architectural lead for projects, ensuring architectural deliverables (HLD, LLD) support project requirements and timelines. Collaborate with other architects and project teams to deliver technical solutions that align with architectural standards. Participate in the definition and implementation of architectural standards and guidelines. Provide technical guidance for projects, helping to resolve complex issues More ❯
Employment Type: Permanent
Posted:

Software Engineer II

Edinburgh, Midlothian, United Kingdom
Cadence Design Systems
development of tools for PDK (Process Design Kits) Validation. This will require you to collaborate with various teams within Cadence and customers. You will have to understand the tool requirements, design and develop it and test it to ensure its quality.The position is open for talented individuals who will contribute to software design, implementation and test, to maintain our … experienced local team in a global R&D organization. Job Responsibilities: Develop and maintain the Virtuoso PDK Cockpit, the tool for testing PDKs, C++ and SKILL code base Absorb requirements for new features and create design, function and test specifications Work closely with team members to develop techniques to increase the capability, capacity, performance and stability of the software … to test code commits as part of our development process Collaborate with a global cross-functional team providing product engineering, verification, documentation and programme management input Familiarity with how customer requirements shape the practical aspects of PDK development Job Qualifications: BSc Hons (2:1), MSc or higher in computer science, engineering or related field Strong understanding of data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cyber Security Pre-Sales

Glasgow, United Kingdom
Sword Group
heart of our strategy. You'll be working on high impact projects that protect businesses from real-world threats, while having the freedom to shape solutions and directly influence customer outcomes. We invest in our people with continuous learning, certification support, and exposure to the latest security technologies. Work with sales teams to understand customer requirements and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Lead

Glasgow, Scotland, United Kingdom
Smarter Grid Solutions
up-to-date product roadmaps and release plans, leveraging input from the Technology team and SME pool. Coordinate SME contributions to product marketing, sales, and business development. Monitor key customer requirements and work with SGS and Mitsubishi Electric sales teams to proactively prepare for RFPs and new opportunities. Act as the primary contact for Mitsubishi Electric on the More ❯
Posted:

Product Lead

milton, central scotland, united kingdom
Smarter Grid Solutions
up-to-date product roadmaps and release plans, leveraging input from the Technology team and SME pool. Coordinate SME contributions to product marketing, sales, and business development. Monitor key customer requirements and work with SGS and Mitsubishi Electric sales teams to proactively prepare for RFPs and new opportunities. Act as the primary contact for Mitsubishi Electric on the More ❯
Posted:

Product Lead

paisley, central scotland, united kingdom
Smarter Grid Solutions
up-to-date product roadmaps and release plans, leveraging input from the Technology team and SME pool. Coordinate SME contributions to product marketing, sales, and business development. Monitor key customer requirements and work with SGS and Mitsubishi Electric sales teams to proactively prepare for RFPs and new opportunities. Act as the primary contact for Mitsubishi Electric on the More ❯
Posted:

Assistant Chief Engineer (Build Support)

Inverkeithing, Fife, United Kingdom
BAE Systems
ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant Chief Engineer (Build Support)

Lossiemouth, Morayshire, United Kingdom
BAE Systems
ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant Chief Engineer (Build Support)

Kilmarnock, Ayrshire, United Kingdom
BAE Systems
ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant Chief Engineer (Build Support)

Prestwick, Ayrshire, United Kingdom
BAE Systems
ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Engineer

Motherwell, Lanarkshire, United Kingdom
Team Jobs - Strategic Accounts
your work and contribute to the mentoring and technical support of junior team members. Lead assurance and review activities, ensuring documentation, configuration, and release procedures meet required standards. Translate customer requirements into robust software designs, implement and test code, and manage integration, release, and deployment processes. Essential Experience & Skills Background in Instrumentation and Control Engineering or a related More ❯
Employment Type: Contract
Rate: GBP 45 - 60 Hourly
Posted:

Project Engineer

Motherwell, North Lanarkshire, Lanarkshire, United Kingdom
Team Jobs - Strategic Accounts
your work and contribute to the mentoring and technical support of junior team members. Lead assurance and review activities, ensuring documentation, configuration, and release procedures meet required standards. Translate customer requirements into robust software designs, implement and test code, and manage integration, release, and deployment processes. Essential Experience & Skills Background in Instrumentation and Control Engineering or a related More ❯
Employment Type: Contract
Rate: £45 - £60/hour
Posted:

Software Architect - Embedded

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Verso Recruitment
to be in the office 2 days a week on a normal week. Experience & Skills required for the Software Architect - Embedded, will include: You'll be used to understanding customer requirements/needs and designing a solution for them. You must be creative, able to think on your feet and have excellent problem-solving skills. Strong background in More ❯
Employment Type: Permanent, Work From Home
Salary: £95,000
Posted:

Software Architect - Embedded

Lanarkshire, United Kingdom
Hybrid / WFH Options
Verso Recruitment Group
to be in the office 2 days a week on a normal week. Experience & Skills required for the Software Architect - Embedded, will include: You ll be used to understanding customer requirements/needs and designing a solution for them. You must be creative, able to think on your feet and have excellent problem-solving skills. Strong background in More ❯
Employment Type: Permanent
Salary: GBP 85,000 - 110,000 Annual
Posted:

Senior RF Solutions Business Development Engineer

Edinburgh, Midlothian, United Kingdom
Keysight Technologies SAles Spain SL
the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer

Tain, Ross-Shire, Scotland, United Kingdom
Hays Specialist Recruitment Limited
Senior IT Support Engineer - Tain, County of Ross. (Onsite) Contract Length - 12 MonthsCompetitive Day Rate Your new role You will be in a customer-facing support role focused on a range of technical work activities either remotely or at the customer site to meet business and customer requirements. Act in accordance with the company's information security More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Senior Digital Systems Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Pertemps Scotland
link between service teams and technical specialists, you’ll ensure systems are configured, embedded, and optimised for success.?? What You’ll Do- Collaborate with stakeholders to understand business and customer requirements.- Analyse and redesign processes to unlock opportunities for digital improvement.- Lead the design, configuration, testing, and implementation of systems.- Provide technical leadership across operational service projects.- Support key … systems including Confirm and other service platforms.- Develop and maintain clear standards, procedures, and documentation.?? About YouWe’re seeking someone with:- Strong experience in systems and business analysis, turning requirements into practical solutions.- A proven track record of leading technical projects from planning to delivery.- Excellent organisational and communication skills, with the ability to work across diverse teams.- Experience More ❯
Employment Type: Temporary
Salary: £20.83 per hour
Posted:
Customer Requirements
Scotland
25th Percentile
£31,000
Median
£32,000
75th Percentile
£33,000
90th Percentile
£39,680