ITSM Jobs in Scotland

18 of 18 ITSM Jobs in Scotland

Service Desk Analyst - 6 month FTC

Glasgow, Lanarkshire, Scotland, United Kingdom
PTSG
What we're looking for: Previous experience in an IT service desk or technical support role. Knowledge of Microsoft Windows, Office 365, Active Directory, and basic networking. Familiarity with ITSM ticketing tools (e.g Freshservice or similar). Strong problem-solving skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work More ❯
Employment Type: Contract
Posted:

Application Support Analyst

Glasgow, UK
CGI
an impact from day one. Essential qualifications: • Proven IT support background with application support experience • Technical skills in JAVA, .Net, WebSphere, MSSQL, T-SQL (or similar) • Experience of IT Service Management tools such as GIT or Jira • Strong problem-solving skills and programming knowledge • Understanding of system maintenance and daily operational checks • Knowledge of Azure/AWS hosting services and More ❯
Employment Type: Full-time
Posted:

Data Business Analyst - Investment Banking

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Robert Walters
control tracking. Coordinate with global teams to drive delivery of project milestones. Required Skills & Experience 5+ years as a Data or Business Analyst in enterprise environments. Strong knowledge of ITSM, ITIL , and IT Asset Management . 2+ years' experience with ServiceNow , including CMDB/AMDB understanding. Proficiency in SQL and working with relational databases. Experience conducting data lineage and architecture More ❯
Employment Type: Temporary
Salary: £400 - £500 per day
Posted:

Service Asset Configuration Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Virgin Money
depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

IT Support Engineer

Lasswade, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
KAT Recruitment
networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:

ServiceNow Product Owner / Consultant

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Data Careers
on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future procurement decisions related to ServiceNow. Skills & Experience Strong hands-on experience with the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Observability Lead Technical Consultant

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Virgin Money
important role in helping us understand the threat landscape so we can protect ourselves from risks and prevent attacks. We've a new and exciting role within our IT Service Management function and looking for an experienced Lead Technical Consultant who specialises in Observability who'll report directly to the Head of Service Management. What you'll be doing • Act More ❯
Employment Type: Full-Time
Salary: £71,200 per annum
Posted:

Workplace Technology Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Bright Purple Resourcing
user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future of workplace technology, we would love to hear from you More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

ServiceNow Technical Architect – Manager

Edinburgh, Scotland, United Kingdom
Anson McCade
code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and enterprise systems. Continuously seek opportunities to improve methodology, service offerings, and client outcomes. Stay current More ❯
Posted:

ServiceNow Technical Architect – Manager

livingston, central scotland, united kingdom
Anson McCade
code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and enterprise systems. Continuously seek opportunities to improve methodology, service offerings, and client outcomes. Stay current More ❯
Posted:

ServiceNow Technical Architect – Manager

broughton, central scotland, united kingdom
Anson McCade
code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and enterprise systems. Continuously seek opportunities to improve methodology, service offerings, and client outcomes. Stay current More ❯
Posted:

ServiceNow Technical Architect – Manager

dunfermline, north east scotland, united kingdom
Anson McCade
code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and enterprise systems. Continuously seek opportunities to improve methodology, service offerings, and client outcomes. Stay current More ❯
Posted:

Senior Technical Support Engineer

clydebank, central scotland, united kingdom
Eden Scott
bonus. Office 365 admin Hyper-V virtualisation VPN/remote access support Hardware support - mobile, desktop, & printer Networking skillset (DHCP/DNS/VLAN/Routing) Familiarity with any ITSM tools like Fresh Service Please apply with CV to be considered. More details will be provided during first conversation. Our client is an equal opportunities employer & values the unique perspective More ❯
Posted:

IT Service Desk Support

West Lothian, United Kingdom
HAYS
will contribute to improving the operations' productivity. Key Responsibilities: Provide 1st and 2nd line support across various systems and services. Resolve incidents and service requests via phone, email, and ITSM platform. Troubleshoot issues in Windows-based software and business-critical applications across warehouse, transport, and office settings. Deploy and maintain IT hardware including PCs, laptops, mobile devices, printers, and warehouse More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Engineer (Azure Terraform) - Glasgow/Edinburgh - 50K

Glasgow, City of Glasgow, United Kingdom
Lorien
teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus - but not essential Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum Bonus, Hybrid, WFH, Progression
Posted:

Cloud Engineer Azure Terraform - Glasgow/Edinburgh - 50K

Glasgow, Lanarkshire, Scotland, United Kingdom
Lorien
teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus - but not essential Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum, Inc benefits
Posted:

IT Support Team Leader

Livingston, West Lothian, Scotland, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
Line IT Support, 1st Line, 1st Line Team Leader, 1st Line IT Support Team Leader, Technical Analyst Team Lead, 1st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1st Level Team Leader, 1st Level Technical Analyst Team Leader More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Technical Service Desk

Aberdeen, Aberdeenshire, United Kingdom
N Consulting Limited
with the Service Manager Help with the development and issuance of Service Desk Operational Reports Liaise with the designated Change lead as requested Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ITSM
Scotland
10th Percentile
£22,840
25th Percentile
£24,500
Median
£25,600
75th Percentile
£25,600
90th Percentile
£28,680