23 of 23 1st Line Support Jobs in the South East

1st Line Support Analyst O365, Windows, Active Directory, DNS, TCP/IP, Teams, OneDrive My client is a well established yet growing IT Services Company that have an immediate requirement for a 1st Line Support Analyst. As 1st Line … Analyst you will have outstanding telephone/interpersonal/client skills with ambition to make your way in the IT field. The 1st Line Support Analyst role will be based out of the office where you will be part of a busy fast ...

reassuring. What You'll Be Doing Acting as the first point of contact for IT support queries Managing and resolving first-line incidents and service requests Logging, categorising, and updating tickets accurately Keeping customers informed with clear and timely updates Escalating more complex issues with structured … Identifying recurring issues and helping improve service efficiency Working within defined SLAs and established processes What We're Looking For Essential: Experience in first line support (ideally within an MSP or IT services environment) Strong knowledge of Microsoft 365 (user admin and troubleshooting) Experience using ...

1st Line Support Technician (MSP) Chichester/Bognor Regis area (PO20) £24,000 - £30,000 + excellent training, certifications, hybrid working and genuine career progression Are you working within an MSP/IT support co. and now looking for the next step … Service Provider with an excellent reputation for customer service and a genuinely supportive team environment. Due to continued growth, they’re looking for a 1st Line Support Technician to join their busy Service Desk team. This is a fantastic opportunity for someone who has already ...

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid/flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid/flexible working after training) £24,000 – £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

have a strong knowledge of Office 365 E3 and system administration? We are recruiting for a 1st line IT Support Analyst to play a crucial role in a fast-paced Digital and Data Operations team. As a 1st Line IT Support … aspects of end-user computing and broader application and infrastructure queries and issues, ensuring the smooth run of their IT estate. The 1st Line IT Support Analyst will troubleshoot and restore routine technical service and equipment problems by analysing, identifying root cause, diagnosing faults ...

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Salary: £25,000 £28,000 Cutting-Edge Finance Group | Modern Tech Stack | Hybrid Working | Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data … automation, and digital infrastructure. Due to continued growth within their internal technology team, theyre now looking for a 1st Line Support Engineer to support their expanding IT environment. This is an excellent opportunity for someone early in their IT career who wants ...

This 1st Line Support Engineer role offers a structured, supportive environment where you can build your technical skills, take ownership of real issues, and progress into more advanced technical responsibilities as your experience grows. 1st Line Support Waterlooville 2 days … week remote £28,000 About the Role We're looking for a reliable and customer-focused 1st Line Support Engineer to join... CRWG1_UKTJ ...

1st Line Support Technician Location: Reading, England (Hybrid – Office based with 2 days’ WFH after probation) Salary: £22,000 – £27,500 per annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed … medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role ...

1st Line Support 3-Month Initial Contract 100% On site in Eastleigh £21.35 p/h (Umbrella) Start ASAP Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling … committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician, you'll be the first point of contact for technical issues, providing support to users across ...

First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time | Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer … development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate ...

Description 1st Line Support 3-Month Initial Contract100% On site in Eastleigh £21.35 p/h (Umbrella)Start ASAPYour new companyYou'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency … team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new roleAs a 1st Line Support Technician, you'll be the first point of contact for technical issues, providing support to users ...

1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft … searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous ...

1st Line Support Engineer – Be the first voice they trust. £25,000 – £28,000 | Fareham, Hampshire | Full-time onsite Everyone starts somewhere in IT. But not every 1st line role sets you up properly. Some are just ticket factories... Reset passwords. Move … experience across a wide range of technologies Team : Supportive environment where you can ask questions and develop Progression : A solid foundation into 2nd line and beyond What’s the role really about? You’ll be the front door of the IT team. Taking calls. Responding to tickets. Helping ...

1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst to keep the wheels turning ...

Title: First Line Support Manager Location: Winchester with a minimum of 3 days on-site Salary: £33,000 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands ...

Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000 We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This … excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing. Responsibilities Provide 1st line technical support to customers, resolving queries or escalating where required Manage inbound/outbound calls and case workloads ...

client has a requirement for a Digital Support Analyst (1st Line). ROLE: - Content management systems - WordPress, Azure, AWS, GitHub Cloud hosting - Azure Support incoming requests Platform Administation/Configuration Testing and maintenance REQUIRED SKILLS: - Digital Helpdesk Requests WordPress site administration … support Testing and checking code releases API-based tools Editing HTML/CSS Basic knowledge of Azure If this role looks of interest, please submit your most recent CV for consideration - a more detailed job description will then be provided. ...

recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support … processing and operational data, making it ideal for someone looking to develop technical skills within a structured and supportive environment. Key Responsibilities Provide first-line support to customers, resolving system and transaction queries Troubleshoot issues relating to system configuration, integrations and operational processes Manage customer onboarding ...

successful candidate will be providing first line IT support to internal users across SCG, acting as the initial point of contact for all IT related queries and issues. Responsibilities: Providing first-line IT support to internal users, acting as the first point … contact for IT queries, issues, and requests.? Logging, categorising, and prioritising tickets accurately according to defined processes. Resolving first-line issues where possible, escalating to Second Line Service Desk or other teams when? required . Supporting the wider Service Desk team in ensuring the Service Desk ...

proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. Key Responsibilities … system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues where possible or escalating when required Support users face-to-face with technical queries and provide effective solutions where possible Contribute to the development of standard operating procedures (SOPs) and “quick ...

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