16 of 16 Customer Insight Jobs in the South East

Customer Data Analyst - up to £50,000 | Hybrid (2 days per week in London) High-growth consumer services company | Expanding data team | Customer behaviour & retention focus I'm supporting a rapidly expanding consumer services organisation that has seen significant growth and investment in digital, data, and customer analytics over the past few years. As part of their continued transformation, they are looking for a Customer Data Analyst to join their insights function and help shape customer strategy across the business. This is an opportunity to join a modern, insight-driven environment , working with ...

Customer Success Manager Department/Function: Managed Services Location: Remote , with travel to Customer sites in Reading and London twice a month. The Customer Success Manager is accountable for delivering a consistent and high-quality support experience for managed services clients, ensuring services are aligned with contractual … commitments and evolving customer expectations. This role is responsible for driving service excellence, maintaining strong operational relationships, and acting as the client’s primary point of contact for support-related matters. Operating at the intersection of service delivery and customer success, the CSM ensures SLA/KPI adherence ...

data to improve performance across our pubs. You’ll report into the Head of Strategy and Finance. From analysing sales and customer behaviour to supporting marketing campaigns and operational planning, you’ll be the go-to person for turning numbers into narratives that inform strategy and action. With … will include: Sales & Performance Analysis: Analyse daily, weekly, and seasonal sales trends across wet and dry categories, identifying underperforming sites and high-growth opportunities. Customer Insight & Behaviour: Use EPOS and CRM data to understand customer preferences, dwell time, and visit frequency. Support segmentation and loyalty initiatives. Work ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

will drive commercial growth within a designated region by developing and executing a regional commercial plan, managing B2B relationships, and leveraging insights to enhance customer experience. Key Responsibilities Commercial Strategy: Develop and implement a regional plan aligned with strategic objectives. Monitor market trends, competitor activity, and customer needs … full sales cycle and maintain strong stakeholder relationships. Stakeholder Engagement: Represent the organisation at events and networking opportunities. Build partnerships with key decision-makers. Customer Insight: Gather and analyse feedback to improve offerings and customer experience. Collaboration: Work with regional teams to deliver cohesive plans and meet ...

Marketing, Production, Quality and Service. Key responsibilities include: Supporting the definition of product vision and strategy in line with business objectives Analysing market trends, customer needs, competitive intelligence and technology developments Developing and maintaining product roadmaps aligned with strategic priorities Translating customer insight and market data into … product requirements and business cases Leading and applying voice of customer (VOC) research to inform product decisions Creating and championing go-to-market strategies, including pricing, positioning and value propositions Acting as a product advocate, supporting product launches, sales enablement and training Collaborating across technical and commercial teams ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

regular updates on pipeline, performance, and forecasts so stakeholders stay aligned. Represent the company professionally at all times, helping strengthen our brand, reputation, and customer trust. Partner cross-functionally to surface customer feedback, flag potential issues, and support resolution when needed. The Impact You'll Have At CompanyCam … keeping healthy relationships with pipeline and forecasts accurate, and contributing insights, blockers, and ideas during weekly sales meetings. Strengthening cross-functional alignment by sharing customer insights with Sales Enablement, Marketing, and Product to refine messaging and roadmap priorities, supporting smooth post-sale handoffs by partnering with Customer Success ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This is more … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

larger and more strategic accounts, ensuring they get real outcomes and love working with Benji. Collaborate across the organisation Work with product, marketing, and customer success to bring customer insights into the heart of how we build. Shape how we sell As an early sales hire ...

Dynamics 365 CE Functional Consultant (Customer Insights Specialist) 3 Months - Outside IR35 - 100% remote We’re seeking an experienced Dynamics 365 CE Functional Consultant with deep expertise in Customer Insights to join a high-impact project. This role is perfect for someone who can hit the ground running … deliver exceptional results in a fast-paced environment. Key Responsibilities: Lead the functional design and implementation of D365 CE and Customer Insights solutions. Gather and translate business requirements into effective technical solutions. Configure and optimize Customer Insights for segmentation, analytics, and personalization. Collaborate with stakeholders to ensure seamless ...

define and drive enterprise-wide product vision for a leading GovTech organisation. This role unifies product direction across multiple markets and portfolios, translating customer insights, market intelligence, and business priorities into a cohesive strategic framework. The role partners closely with senior product, engineering, and commercial leaders to ensure measurable … Define and communicate the long-term product vision and enterprise-level strategy. Create a unified strategic framework across all product portfolios and markets. Translate customer needs, market trends, and competitive dynamics into actionable strategic guidance. Strategic Roadmap Planning Lead the company-wide strategic roadmap process. Collaborate with product leadership ...