1 to 25 of 76 ITSM Jobs in the South East

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support … development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working ...

Senior ITSM Engineer Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join … specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration ...

Senior ITSM Engineer Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist … ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards ...

Business ITSM Sales Executive/ITSM Solutions Sales Location: Hybrid Watford (3 days per week in office) Type: Full-time Salary: £60,000 £80,000 + Commission (OTE £120,000 £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong … track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value ...

results-oriented, and able to work both independently and collaboratively Desirable: Experience leading teams in a matrix environment Knowledge & Skills: Expert knowledge of IT service management (ITIL, SIAM) Competent in incident, problem, and change management Strong stakeholder engagement and communication skills (accomplished) Competent in service portfolio and catalogue management Competent ...

high profile consultancy who are seeking a Senior Business Analyst with Active SC (Security Clearance), to operate between business stakeholders, IT Service Management (ITSM), and technical delivery teams, translating complex requirements into ITIL aligned solutions and supporting successful legacy-to-cloud transformation initiatives. Key requirements: Proven experience as a Senior … systems to AWS Strong expertise in requirements gathering, documentation, and end to end process analysis. Hands-on experience working within mature IT Service Management (ITSM) environments. Good working knowledge of ITIL v3 or ITIL 4 processes, including incident, problem, change, service request, service design, and service transition. Excellent stakeholder management ...

working directly with client users, understanding requirements, and helping turn business requirements into functional requirements and build solutions Understanding of ITIL principlesand experience using ITSM toolssuch asJira Full UK driving licence Experience and Skills: Good working knowledge of IT technologies, including MS office suite Collaborating and Remote Working using ...

Timescale Risk Analysis. Organisational definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility ...

Experience with application deployment and packaging Solid networking fundamentals including VLANs, routing and secure access Familiarity with monitoring, automation and scripting (PowerShell) Experience with ITSM tools such as ServiceNow Desirable: Microsoft Defender and security tooling Certificate based authentication (SCEP, PKCS, Cloud PKI) Modern networking or SASE platforms Microsoft Graph automation ...

Device Management (MDM) platforms across desktop and mobile devices Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability Experience with ITSM/ticketing systems and best practices in service management and reporting Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term ...

able to work independently and collaboratively Desirable: Experience leading teams in a matrix environment Familiarity with front-office business processes Knowledge & Skills IT service management (ITIL, SIAM) - Expert Incident, problem, and change management - Competent Stakeholder engagement & communication - Accomplished Service portfolio and catalogue management - Competent Budget & financial management - Competent Vendor management ...

Data model) Excellent understanding of technologies used by IT Infrastructure (Virtualisation, LDOM, Cloud etc). Strong understanding of Configuration Management's role within other ITSM functions, including exposure/experience of Change Management, Incident Management (including Major Incident) and Problem Management. Experience or understanding of project management methodologies including planning ...

understanding of Microsoft Azure Experience working with cloud platforms and cost management Strong Excel skills and experience with data visualisation tools Understanding of IT service management processes Good analytical and communication skills ...

similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots ...

with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Your experience Strong experience managing Capacity Strong understanding of IT service management frameworks (ITIL v3 or v4 certification preferred). Experience with VMware infrastructure capacity Management. Excellent communication, stakeholder management, and conflict resolution skills. Strong analytical ...

performance and capability. What you'll bring ITIL 4 Foundation (minimum), ITIL 4 Managing Professional is preferred. Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO/IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. ...

practices, APIs, and identity/access management. Strong commercial awareness, with experience in vendor engagement and aligning IT with business needs. Background in IT Service Management frameworks and delivering complex transformation or change programmes. Working knowledge of Agile delivery methodologies such as Scrum or Kanban. Experience supporting or collaborating with ...

methodologies Exposure to cloud networking (AWS, Azure, Google Cloud) and hybrid-cloud connectivity solutions Competence in project tools (Microsoft Project, JIRA, Confluence) and ITSM platforms (ServiceNow) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland ...

excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skillsWhat’s Offered Exposure to latest cloud technologies Training and career development Supportive, fast-paced environment ...

Google Cloud) and hybrid-cloud connectivity solutions Experience of Cybersecurity solutions, compliance regulations, and frameworks Competence in project tools (Microsoft Project, JIRA, Confluence) and ITSM platforms (ServiceNow) Cybersecurity experience, including managing solution implementation in one or more of the following areas: o Identity and Access Management (IAM) tools like ...

contract management experience. Experience within a regulated or complex industry (utility sector preferred). ITIL Foundation (v3 or v4). Experience working with ServiceNow ITSM/CSM. Desirable ITIL Foundation v5. Further qualifications such as SIAM, Lean, Agile, or similar frameworks. Understanding of regulatory frameworks relevant to water utilities (resilience ...

service performance, availability and customer satisfaction What we're looking for Must-have: Demonstrable experience as an IT Service Delivery Manager Strong IT service management background (e.g. ITIL ) Experience working closely with product-led teams Proven ability to diagnose issues, identify root causes and implement preventative solutions Excellent stakeholder management ...

service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid ...

knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer-focused with a professional ...

knowledge of Cloud technologies, DevOps, APIs, IAM and open-source solutions Proven experience delivering complex IT transformation and change programmes Strong background in IT Service Management and Agile delivery (Scrum, Kanban) Experience with vendor management, budget ownership and commercial negotiation Excellent stakeholder engagement, communication and strategic thinking skills Job Offer ...