London, South East, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
documenting processes to drive continuous improvement. You’ll collaborate with internal teams and vendors, occasionally stepping into a technical lead role to deliver secure, scalable solutions. Technical Skills Required: Microsoft 365 (Entra ID, Intune, SharePoint, Exchange Online) Microsoft Azure (AVD, VMs, Networking, Storage) Security tools (Defender, Sentinel, Purview, Mimecast) Backup & DR (Veeam, Azure Backup, ASR) Fortinet More ❯
internal IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and office-based). Install and configure hardware, software, and peripherals. Administer Microsoft … system configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, IT support, or systems admin role. Experience with Microsoft 365 admin tools (AD, Exchange, SharePoint). Strong troubleshooting skills and familiarity with remote support tools. Good communication skills and a proactive, user-focused approach. Relevant qualifications (degree, diploma … or certifications such as Microsoft 365 Certified). Strong organisational and multitasking abilities. Desirable Skills Experience with Windows Server, Azure, virtualisation (VMs). Knowledge of Microsoft deployment tools (Intune, Autopilot, SCCM). Scripting or automation skills (PowerShell). Exposure to web or application support (.NET, Power Platform, etc). Experience supporting Cyber Essentials or similar standards. More ❯
support for desktops, laptops, printers, phones, and mobile devices Manage laptop imaging and deployment (WIM USB, MDT, SCCM, Intune, AutoPilot) Administer user accounts and permissions (Active Directory, Microsoft 365, SharePoint, Teams, OneDrive) Support core networking protocols (DNS, DHCP, TCP/IP, LAN/WAN) Monitor system performance and assist with backups and disaster recovery procedures Maintain endpoint More ❯
Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and escalating more complex issues to specialist teams. As … chat. You'll log and classify all incidents and requests accurately and efficiently Advanced Troubleshooting and Resolution: Take ownership of complex end-user computing issues. From Google Workspace and Microsoft operating systems to Apple Macs and a variety of classroom and meeting room technologies, you'll resolve issues in-depth, escalating to third-party vendors when necessary Manage User … lead by example - developing and maintaining respectful and inclusive working environment Technical experience (must have) Experience of administering and troubleshooting: Google Workspace JamfPro MacBook MDM Mac OS/iOS MicrosoftWindows 10/11 DNS and DHCP Other experience (nice to have) Microsoft Office 365 EntraID/Active Directory Cyber Security Networking and WiFi Locker JumpCloud Papercut printing More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive … records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong MicrosoftWindows Server, Azure, and O365 administration experience Proven SQL database and Hyper-V virtualisation skills Networking knowledge across firewalls, routing, and VPN technologies Ability to troubleshoot complex issues and … mindset, strong communication skills, and reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a 'cloud-first' strategy. You'll work across Azure, Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive … records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong MicrosoftWindows Server, Azure, and O365 administration experience * Proven SQL database and Hyper-V virtualisation skills * Networking knowledge across firewalls, routing, and VPN technologies * Ability to troubleshoot complex issues and … mindset, strong communication skills, and reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + More ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. … PC and mobile devices; Win10/Win11, O365 inc Outlook and MS Teams, LAN/Wireless and VPN connections, AD/GPo, Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the … phone and via remote sessions for escalated 2nd line issues. You play a key role in deployments including laptop imaging and configs with image deployments in SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system More ❯
Epsom, Surrey, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
performing Infrastructure Solutions team focused on IT design and L3 support, driving business success through innovative technology. Key Responsibilities & Skills Design and deliver Modern Workplace solutions. L2/L3 MicrosoftIntune (iOS/Windows) and MECM OSD. Windows 11 security expertise. Autopilot and Entra Conditional Access implementation. PowerShell scripting. Hybrid client configuration and troubleshooting. Proven technical project … delivery. Desirable Windows 365, Windows Hello, Citrix VDI. Microsoft certification. Location & Working Pattern Hybrid working, 3 days on site. Locations: Epsom, Bristol, Derby, Manchester.Due to the nature of work at our client’s site, these vacancies are only open to British Citizens who may need to go through security clearance.This is a permanent role.Electus Recruitment Solutions provides specialist engineering More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud … and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous … Basic PowerShell scripting (advantageous) Remote Desktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants More ❯
decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While our client is primarily a Microsoft-centric business, they partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various … Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect/M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA More ❯
influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various … Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect/M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA More ❯
initial 6 month FTC. Role You have a proven track record in developing hybrid IT systems and infrastructure on a global scale. Experience in having delivered Google Workspace to Microsoft 365 migrations is essential. You’ll demonstrate a strong understanding of on-premises and cloud technologies such as VMware, Nutanix, HyperV, Microsoft Azure, AWS, and Google Cloud Platform. … Technical Skills Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components. Skilled in managing and deploying resources within public … cloud environments (e.g., Microsoft Azure, AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in Mobile Device Management platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Baltic Apprenticeships
of continuous service Eye Care Vouchers Refer a Friend Scheme Desired Qualities, Skills and Knowledge: Proficient in Windows operating systems and domain services, including Active Directory (AD), Azure, InTune, and Group Policy Objects (GPO) Experienced in installing and troubleshooting a wide range of IT hardware and software Capable of performing physical tasks such as drilling and mounting equipment. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
for: Proven track record in IT service delivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills … , iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. · Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills · Expert in all things Microsoft 365, including but not limited to: · Microsoft 365 tenant administration · Exchange Online · SharePoint Online · Microsoft Teams · OneDrive for Business · Microsoft 365 Security and Compliance · Power Platform … Power Apps, Power Automate, Power BI) · Azure Active Directory · Intune and Endpoint Manager · Conditional Access Policies · Advanced Threat Protection (ATP) · Data Loss Prevention (DLP) · Information Protection · Identity and Access Management · Firewalls · Network routing and switching · Additional 3rd party security stack technology Personal Attributes Can express ideas and information clearly and concisely. Plans and manages own workflow on a More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft 365, including but not limited to: Microsoft 365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft 365 Security and Compliance Power Platform … Power Apps, Power Automate, Power BI) Azure Active Directory Intune and Endpoint Manager Conditional Access Policies Advanced Threat Protection (ATP) Data Loss Prevention (DLP) Information Protection Identity and Access Management Firewalls Network routing and switching Additional 3rd party security stack technology Conditional access policies Personal Attributes Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change More ❯
Helpdesk Support Analyst - 1st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/VPN, Permanent, Maidstone, Kent, £26k - £30k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks IT Support Analyst/… to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10/Win11, MS O365, iPhone and Android mobile devices printers management with InTune/Endpoint Manager, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections … excellent opportunity to join a well-established company within a role which offers career progression and substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. The offices are based in Maidstone but you will ideally be able to attend client sites locally and as such a Driving License and Car would be beneficial. More ❯
Helpdesk Support Analyst - 1st& 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/VPN, Permanent, Maidstone, Kent, £26k - £30k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks IT Support Analyst/… to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10/Win11, MS O365, iPhone and Android mobile devices printers management with InTune/Endpoint Manager, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections … excellent opportunity to join a well-established company within a role which offers career progression and substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. The offices are based in Maidstone but you will ideally be able to attend client sites locally and as such a Driving License and Car would be beneficial. More ❯
in onboarding new customers, conducting occasional site visits, and helping optimise IT systems and services. This is an exciting opportunity to work with a broad tech stack including Windows, Microsoft 365, Azure, networking tools, and security platforms. To thrive as an IT Support Advisor , you must have hands-on experience with Windows 10/11, Active Directory, Microsoft 365, Intune, and Azure. A strong understanding of DNS/DHCP, routers, switches, and firewalls is also essential. Knowledge of tools like RMM platforms, SentinelOne, Mimecast, or WatchGuard is highly desirable. A full UK driving licence is required. This is a great opportunity for an ambitious IT Support Advisor looking for: - Professional development - A collaborative work culture More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft 365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user and group management Network, Firewall & IP … Telephony Windows and Apple Mac OS RDS/Terminal Services Microsoft Azure PowerShell The Technical Support Technician will be structured in their approach and have impressive technical and problem-solving skills. As well as being highly personable, they will need to be adaptable, efficient, open-minded and relish solving technical problems with effective and timely solutions. You will need … previous experience of working for an MSP (Managed Service Provider), as well as proven experience of onboarding and implementing solutions/Microsoft Tenancies for new customers. Your experience will ideally be in-line with 2 nd line support, or an experienced 1 st line support, ready to move into 2 nd line. A driving license is essential to allow More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT support … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
by a senior engineer and external consultants engaged on an ad hoc or project basis. Key Responsibilities Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365). Monitor cybersecurity tools and controls under the direction of senior colleagues. Support the rollout and enforcement of security policies such as MFA and endpoint protection. Provide support … learning of cloud infrastructure, cybersecurity best practices, and network technologies. Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant. Exposure to Microsoft Azure services (e.g. VMs, Intune, Entra ID). Familiarity with Microsoft 365 security configurations. Basic scripting knowledge, preferably using PowerShell. Awareness of compliance frameworks such as More ❯
skills Experience supporting enterprise and public sector clients with complex procurement needs Willingness to travel Desirable Experience with UK public sector procurement and frameworks Certifications in MDM technologies (SOTI, MicrosoftIntune, etc.) Experience contributing to successful bids in public sector environments such as the NHS or Government departments Refer a friend and earn up to £500! Unfortunately More ❯
Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office 365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP) to be based in Sittingbourne paying up to £45,000 per annum. The shift patterns are Monday to Thursday … testing, installing and monitoring systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technically proficient in the following areas: Microsoft technologies, including Office 365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is More ❯