1 to 25 of 79 Performance Metrics Jobs in the South East

research priorities and designing experiments through to implementation, data analysis and final recommendations. Your work will directly influence OQC’s technology roadmap and the performance of future quantum processing units. The Role You’ll be a senior member of our Quantum Science & Exploratory Research team, combining hands‐on experimental … technical recommendations. Design, simulate and characterise novel superconducting components for quantum processors and their supporting infrastructure. Measure, calibrate and benchmark superconducting quantum circuits, developing performance metrics and investigating QPU design or processor limitations. Lead investigations into alternative qubit architectures and packaging approaches, translating experimental evidence into recommendations ...

surveys, feedback mechanisms, and customer listening programmes, to assess and enhance the overall customer experience. Analyse customer satisfaction survey results, feedback data, and key performance metrics to identify trends, pain points, opportunities, and emerging customer needs. Develop actionable insights and recommendations that drive product enhancements, service improvements … customer feedback translates into measurable business outcomes. Monitor and report on customer satisfaction indicators such as NPS, CSAT, and Customer Effort Score (CES), tracking performance trends and benchmarking against targets and industry standards. Collaborate with cross-functional teams to prioritise improvement initiatives, address root causes of customer dissatisfaction ...

production environments.Strong leadership, communication, stakeholder management, and organizational skills.Ability to lead geographically distributed teams across multiple regions and time zones.Experience establishing delivery processes, tracking performance metrics, and driving operational improvements.Strong problem-solving and decision-making skills with the ability to balance technical, business, and people considerations.Experience working with … data professionals, engineers, and scientists.Foster an inclusive, collaborative, and high-trust culture focused on engagement, accountability, and continuous learning.Support team members through ongoing coaching, performance management, career development planning, and regular feedback.Create an environment where teams are empowered to make decisions, solve problems independently, and deliver results with minimal ...

leadership, communication, stakeholder management, and organizational skills. Ability to lead geographically distributed teams across multiple regions and time zones. Experience establishing delivery processes, tracking performance metrics, and driving operational improvements. Strong problem-solving and decision-making skills with the ability to balance technical, business, and people considerations. Experience … engineers, and scientists. Foster an inclusive, collaborative, and high-trust culture focused on engagement, accountability, and continuous learning. Support team members through ongoing coaching, performance management, career development planning, and regular feedback. Create an environment where teams are empowered to make decisions, solve problems independently, and deliver results with ...

Degrees is a leading technology company specialising in device intelligence, digital performance analytics, and data-driven insights. This apprenticeship role offers hands-on experience across analytics, website performance, competitor research and digital optimisation. About the role: This newly created role will support the Digital Marketing function by using … data-driven platforms, website insights, and content strategies to improve marketing performance and generate new business leads. Working closely with the CEO/Founder, the successful candidate will gain an understanding of the technical aspects that demonstrate the high standards of our services. The role will involve analysing digital ...

audience profiling Customer targeting and segmentation You'll work across a broad mix of onsite and offsite media channels, helping stakeholders understand what drives performance and where investment delivers the greatest return. Key Responsibilities Evaluate the effectiveness of retail media and marketing campaigns across multiple channels Measure incremental impact … business metrics, including revenue and customer performance Develop and refine measurement frameworks, methodologies and KPIs Analyse customer, behavioural and transactional datasets to identify opportunities and trends Create actionable insights and recommendations for business stakeholders Support audience strategy through customer profiling and segmentation analysis Partner with commercial and marketing ...

Analysis Product Strategy and Vision Product Roadmapping Requirements Gathering and Prioritisation Writing User Stories and Acceptance Criteria Agile and Scrum Methodologies Stakeholder Management Product Metrics and Key Performance Indicators (KPIs) Data-Driven Decision Making Go-to-Market Planning Product Launch and Iteration AI Tools for Product Management Practical … requirements Creating product roadmaps Writing user stories and maintaining a product backlog Prioritising features using industry frameworks Producing product requirement documents (PRDs) Analysing product performance metrics Developing go-to-market strategies Collaborating on simulated Agile product sprints Portfolio projects demonstrating your product management capabilities This practical experience will ...

company where you can thrive and grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support … operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance Indicators (KPIs) (e.g., uptime, response time, resolution rates).Operational Governance: Plan and lead regular operational review meetings ...

respond promptly to handle storage, backup, infrastructure, and data protection exceptions, ensuring high availability, data integrity, and minimal business impact.Diagnose complex system, storage performance, and data protection problems using logs, traces, performance metrics (I/O, latency, throughput), and advanced diagnostic tools.Manage and administer enterprise storage arrays … software. Switch CLI experience a plus.Design, implement, and manage cloud storage and backup solutions on Microsoft Azure and Amazon Web Services (AWS), optimizing for performance, security, compliance, scalability, and cost efficiency.Develop, maintain, and optimize automation scripts, workflows, and infrastructure-as-code (IaC) solutions using Bash, Python, Terraform, and complementary ...

causes and pursue corrective and preventative actions. Collaborate across technology, business, and third-party teams to drive effective service delivery. Analyse incident trends and performance metrics to support continuous service improvement and operational resilience. Build effective service performance reporting with strong data foundations Support and guide incident … including service design, service transition, and service lifecycle management. (Required) IT Risk Management, including operational, security, compliance, and service resilience risk controls. (Required) Service Performance Management, including KPI development, service reporting, monitoring, and continual service improvement methodologies. (Required) Vendor and Third-Party Service Management, including contract management, supplier governance ...

creation and provide guidance on paid media best practice. 3. Campaign Delivery Support Provide operational support across paid media campaign setup, quality assurance, and performance monitoring. Key responsibilities: Create CMP codes in Dynamics and maintain accurate records within the master campaign tracker. Review campaign previews across all channels … Verify campaign launches against approved media plans and ensure activity is implemented correctly. Review agency reporting dashboards and proactively identify opportunities for optimisation and performance improvement. Compile campaign performance data for reporting purposes. 4. Creative Asset Development Support the creation and management of campaign creative assets across undergraduate ...

incident, problem, change and service request processes Acting as Major Incident Manager when required Supporting service reviews with business stakeholders Producing service reporting and performance metrics Driving continual service improvement initiatives Supporting audit, governance and compliance activities Collaborating with internal teams and external partners to improve service delivery ...

profiles, application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection policies.Monitor platform health, user experience, security events, application access, performance metrics, and operational trends across the Zscaler ecosystem.Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently.Support deployment, lifecycle ...

application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection policies. Monitor platform health, user experience, security events, application access, performance metrics, and operational trends across the Zscaler ecosystem. Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently. Support ...

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … that meet customers’ and own organization’s needs; responding quickly to resolve difficult customer situations and regain customer confidence.Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.SAS ...

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

members, customers, and key internal stakeholders to establish credibility and understanding of the service operationEstablishing and maintaining regular routines, including team meetings, 1:1s, performance reviews, coaching, and recognition activitiesGaining a thorough understanding of service desk performance metrics, including SLA achievement, customer satisfaction, ticket backlog, ticket ageing … Service Delivery Manager role at an IT Managed Service ProviderExperience of managing teams of Technical EngineersA track record of developing and implementing individual performance plansExperience with hiring and interviewing potential employeesExperience of working as part of a wider service delivery functionDemonstrable understanding of incident, problem, and change management ...

with passion and enthusiasm. Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests. Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers. Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition. … AspenTech processes and behaviors including the AspenTech Customer Centric Sales (CCS) methodologies, Account management, Customer Quarterly Business Reviews (QBR), Corporate and regional growth metrics, Use and understanding of the “Sales Tool Kit,” SMB Offering, CRM standards and all sales support residing in the AspenTech Knowledge Base. Provide performance ...

including coordinating workflows across departments, optimizing processes, and ensuring timely delivery of certification and training programs. The Operations Manager will manage resource allocation, monitor performance metrics, and support continuous improvement initiatives to enhance efficiency and service quality. Responsibilities also include assisting with budgeting, vendor and partner coordination, compliance … global initiatives and to maintain a high standard of stakeholder experience. Qualifications Strong operations management and process improvement skills, including workflow coordination and performance monitoring. Experience in project management and resource planning, with the ability to manage timelines and multiple concurrent initiatives. Proficiency with digital tools and platforms used ...

suppliers, and stakeholders to embed a quality-first approach across all processes Managing nonconformances and anomalies, ensuring prompt resolution and root cause analysis Establishing performance metrics and KPIs to track quality performance, drive continuous improvement, and foster a quality-centric culture Essential qualifications and experience: A bachelor ...

rankings. Support the development and launch of new private-label products across all relevant online channels. Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience. Develop quarterly and annual sales plans, set targets and support product launch and growth strategies. Plan promotional calendars around product … launches, seasonal events and commercial opportunities. Monitor and analyse sales, conversion, traffic, basket value and other key performance metrics across multiple channels. Produce regular performance reports against targets and translate data into clear commercial actions. Evaluate campaign effectiveness and ROI, making recommendations to improve performance. Monitor competitor ...