1 to 25 of 45 Performance Metrics Jobs in the South East

research priorities and designing experiments through to implementation, data analysis and final recommendations. Your work will directly influence OQC’s technology roadmap and the performance of future quantum processing units. The Role You’ll be a senior member of our Quantum Science & Exploratory Research team, combining hands‐on experimental … technical recommendations. Design, simulate and characterise novel superconducting components for quantum processors and their supporting infrastructure. Measure, calibrate and benchmark superconducting quantum circuits, developing performance metrics and investigating QPU design or processor limitations. Lead investigations into alternative qubit architectures and packaging approaches, translating experimental evidence into recommendations ...

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … advisor relations, stakeholder engagement, or a similar relationship-focused role within a complex business environment. Strong understanding of business development processes, deal flow management, performance metrics, and strategic opportunity planning. Exceptional communication, negotiation, and relationship-building skills, with the ability to engage and influence stakeholders at all levels. ...

across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will … support teams. Ensure the delivery of high-quality, customer-focused IT support services in line with agreed service levels. Manage service performance, monitoring key performance indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead ...

strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution … strategic objectives. Coordinate and support the delivery of trading plans, proposition launches and commercial initiatives. Manage new business, renewals, retention activity and customer lifecycle performance to achieve commercial and financial objectives. Monitor channel performance, identify emerging risks and opportunities, and take proactive action to improve outcomes. Support revenue ...

Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...

Degrees is a leading technology company specialising in device intelligence, digital performance analytics, and data-driven insights. This apprenticeship role offers hands-on experience across analytics, website performance, competitor research and digital optimisation. About the role: This newly created role will support the Digital Marketing function by using … data-driven platforms, website insights, and content strategies to improve marketing performance and generate new business leads. Working closely with the CEO/Founder, the successful candidate will gain an understanding of the technical aspects that demonstrate the high standards of our services. The role will involve analysing digital ...

business priorities, and strategic objectives are appropriately reflected in product roadmaps, epics, features, and improvement initiatives. Business and Financial Analysis: Analyze program financials, business performance metrics, and operational KPIs, tracking against baseline plans of record and routinely reporting overall program performance and financial health including current risks. … pricing strategies, profitability analysis, cost‐to‐serve evaluations, and portfolio management. Identify and implement opportunities to improve operational efficiency, customer experience, service scalability, governance, performance measurement, and overall business outcomes. Essential Qualifications Demonstrated experience managing complex programs and projects across multiple functions, business units, and geographic regions. Strong understanding ...

product strategy, customer needs and commercial objectives. Own the digital capex across digital products, ensuring clear forecasting and accurate business cases. Digital Product Performance & Optimisation Own performance of the digital product against focus KPI's (e.g. adoption, engagement, digital containment). Identify and lead opportunities to improve … into clear digital product capabilities and priorities, and prioritising across multiple initiatives to maximise overall business value, with a demonstrated use of data and performance metrics (e.g. adoption, engagement, conversion, digital containment) to drive product decisions and optimisation. Proven ability to challenge, influence and align senior stakeholders ...

Test Manager, support the Software and Data Science teams by designing, developing and executing independent Test Plans and Test Procedures, covering functional, regression, performance and security testing to validate software quality. Act as an independent witness in formal test events. Review and approve technical and quality documentation in line … regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. ...

environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service … realised benefits against agreed objectives and implement corrective actions where required. Lead post-implementation reviews and produce reports, dashboards and executive summaries covering improvement performance and realised benefits. Identify opportunities to introduce automation, digital transformation and innovative technologies across service and operational environments. Promote a culture of continual improvement ...

will set up services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services … Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance delivery processes and implement ...

maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring … agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes ...

strategy in alignment with business, technology and value stream objectives Manage the end-to-end IT supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics … liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings to monitor customer satisfaction, service quality and SLA performance Identify and resolve supplier service gaps, risks, compliance issues and performance concerns Support budget management, cost-saving initiatives and continuous improvement across ...

application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection policies. Monitor platform health, user experience, security events, application access, performance metrics, and operational trends across the Zscaler ecosystem. Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently. Support ...

everywhere” through our ecosystem of devices and platforms. Our mission is to commercialise atom-based quantum products that provide orders of magnitude improvements in performance and computing applications. LOCATION Infleqtion has offices in the USA, United Kingdom and Australia. This is a full-time position in our Kidlington … frameworks into experimentally realizable protocols. You will work closely with hardware, control, and compiler teams to model noise processes, optimize syndrome extraction and decoding performance, and define logical performance metrics that inform system design. The ideal candidate brings deep expertise in quantum information theory and fault tolerance ...

provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback.User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers ...

Junior Web Analyst, you'll help colleagues across the business make better decisions through web analytics. Working with website performance, audience behaviour and marketing data across a large portfolio of digital brands, you'll produce web analytics reporting, insights and analysis that help teams understand what's working, identify … someone looking to build a career in digital analytics. What You’ll Be Doing Producing regular reporting and insights to help stakeholders understand website performance, audience behaviour and marketing effectiveness Acting as a day-to-day point of contact for analytics queries, helping colleagues interpret data and answer business ...

support functions in close collaboration with the customer Ensuring services are delivered in line with agreed SLAs, KPIs and compliance requirements Monitoring service performance metrics, analysing trends and generating detailed reports for internal and client review Acting as the main point of contact for the customer on service … delivery and performance Managing incident, problem and change management processes in line with ITIL best practice Coordinating with internal infrastructure, development and support teams to resolve issues and implement improvements Driving service improvement initiatives based on performance data and customer feedback Managing vendor relationships and third-party service ...

campaigns, from conception to post-campaign analysis. Regularly refine both product and group services campaigns to identify the most effective channels and tactics, tracking performance against KPIs and revenue goals. Effectively communicate the organisational vision, product roadmap and lifecycle. 2. Lead Generation and Nurturing Grow the digital engine: Facilitate … using automation and workflow to service the inbound methodology from downloads to Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs). Track key performance metrics on engagement levels, demographic fit, and behavioural data in preferred S&M systems (e.g. Salesforce, HubSpot etc. for campaigns, opt-puts, bounce ...

continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures … ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process assessments across relevant support functions Documenting findings, preparing reports and tracking corrective and preventative actions Working collaboratively with technical, operational and business teams to improve service processes ...

with passion and enthusiasm. Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests. Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers. Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition. … AspenTech processes and behaviors including the AspenTech Customer Centric Sales (CCS) methodologies, Account management, Customer Quarterly Business Reviews (QBR), Corporate and regional growth metrics, Use and understanding of the “Sales Tool Kit,” SMB Offering, CRM standards and all sales support residing in the AspenTech Knowledge Base. Provide performance ...

Translating business objectives and customer needs into actionable digital and commerce strategies. Identifying and developing account growth opportunities while supporting commercial objectives. Owning account performance, including client satisfaction, retention, and revenue growth. Partnering closely with design, technology, and delivery teams to define solutions and priorities. Managing project scope, budgets … resourcing, and change requests. Using analytics and customer insights to inform decision-making and demonstrate business impact. Monitoring key eCommerce performance metrics and delivering strategic recommendations. Supporting and guiding cross-functional teams to deliver high-quality outcomes. Strong experience in eCommerce strategy, client partnership, account management, or digital ...

with users and stakeholders Gathering feedback and translating requirements into product improvements Managing platform configuration, workflows and user enhancements Driving adoption, usage and platform performance metrics Working closely with finance, HR, BI and technology teams Communicating product roadmaps, updates and priorities to senior stakeholders Helping shape the long ...

with the latest TV technology, features, and competitor products. Attend regular training sessions to enhance product knowledge and sales techniques. Provide feedback on sales performance, customer insights, and promotional activity. Essential Proven experience within a customer service environment Excellent communication Ability to work independently and as part … team Desirable Previous retail sales experience Basic understanding of retail sales targets, KPIs and performance metrics What We Offer: £24,784.50+ 25% Performance Related Bonus (£30,980 all-inclusive bonuses) Seasonal Incentives. Generous Discount Scheme. Comprehensive Training and Personal Development Opportunities. The Chance to Work with ...

marketing team, creating an environment where people can thrive and perform at their best. Use insight, analytics and commercial thinking to optimise campaigns, improve performance and maximise return on investment. Champion innovation through AI, automation and emerging technologies to enhance marketing effectiveness and operational efficiency. Drive continuous improvement across … develop high-performing teams. Extensive experience translating business strategy into commercially successful marketing programmes. Strong commercial acumen with experience using data, insights and performance metrics to inform decisions. Experience influencing senior stakeholders and building trusted partnerships across multiple business functions. Confidence operating in fast-moving, matrix organisations where ...