1 to 25 of 46 Performance Metrics Jobs in the South East

data to improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. This role is suited … confidence to explain findings to technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. You will also develop ...

talented Data Engineer to join a growing Product team, helping to drive evidence-based decision-making through high-quality analytics, reporting, and performance insights.This role will play a critical part in measuring product performance, understanding user behaviour, and enabling teams to make smarter decisions that improve customer outcomes … truly data-driven culture. What You'll Be Doing Design, build, and maintain data models, reporting frameworks, and analytics solutions that support product performance measurement. Develop and manage dashboards and visualisations that provide real-time insights into key product and business metrics. Analyse data across the customer journey, including ...

Analysis Product Strategy and Vision Product Roadmapping Requirements Gathering and Prioritisation Writing User Stories and Acceptance Criteria Agile and Scrum Methodologies Stakeholder Management Product Metrics and Key Performance Indicators (KPIs) Data-Driven Decision Making Go-to-Market Planning Product Launch and Iteration AI Tools for Product Management Practical … requirements Creating product roadmaps Writing user stories and maintaining a product backlog Prioritising features using industry frameworks Producing product requirement documents (PRDs) Analysing product performance metrics Developing go-to-market strategies Collaborating on simulated Agile product sprints Portfolio projects demonstrating your product management capabilities This practical experience will ...

categories, sold through major retailers and ecommerce platforms across EMEA. With Ecommerce being a key growth priority, with increasing focus on driving sell-out performance, conversion and execution across priority SKUs and retailers. Continuing to build a lean, high-impact Ecommerce team focused on accelerating performance where … this role will serve as the analytical backbone of the eCommerce Acceleration team. You will be responsible for identifying where growth opportunities exist, where performance is being lost, and what actions will have the greatest commercial impact. Working closely with the Retail Growth Lead, Retail Media Lead and Digital ...

Cadence Management : Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams. Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making. Cross-Functional Collaboration : Partner effectively … marketing automation tools. Advanced in Excel and BI platforms for data-driven insights. Skilled in territory analysis and measurement. Experience supporting forecasting, pipeline, and performance management. Excellent communicator with strong stakeholder management and influencing skills. Detail-oriented, organised, and collaborative team player. Strategic, analytical, and adaptable, with a proactive ...

review and approve changes. Change Scheduling & Communications Coordinate change calendars and implementation schedules. Ensure effective communication of planned changes to all impacted stakeholders. Performance & Continuous Improvement Develop, monitor, and report on key change management metrics, including: Change success rates Failed changes Emergency changes Change-related incidents Drive continual … delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. ...

schedule logic is robust and supports effective impact analysis. Progress Tracking & Reporting Track progress against plan, identifying variance, slippage and emerging risks. Produce schedule performance metrics and planning inputs for programme reporting, governance forums and customer reviews. Support the preparation of planning views for performance packs, dashboards ...

responsible for the full operational leadership of all CloudHQ data centers across the United Kingdom. This role ensures operational excellence, regulatory compliance, financial performance, and alignment with regional and global strategies. Reporting directly to the EMEA Regional Operations Director, this position requires strong leadership, strategic thinking, and the ability … data center operations across the UK, ensuring alignment with regional and global business strategies. Develop and execute country-level operational strategies, including cost optimization, performance improvement, and risk mitigation initiatives. Build, lead, and develop high-performing teams across operations, engineering (electrical & mechanical), facilities, security, and compliance functions. Provide leadership ...

Test Manager, support the Software and Data Science teams by designing, developing and executing independent Test Plans and Test Procedures, covering functional, regression, performance and security testing to validate software quality. Act as an independent witness in formal test events. Review and approve technical and quality documentation in line … regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. ...

ethical standards, and regulatory requirements. Develop risk mitigation strategies for procurement activities and ensure a robust compliance framework is in place.Establish and track procurement performance metrics, ensuring alignment with global procurement objectives. Regularly report on key performance indicators (KPIs), such as cost savings, supplier performance, contract … Change, Leading Customer Centric Teams, Market Analysis, Mentorship, Prioritization, Procurement Strategies, Procurement Systems, Responsible Sourcing, Risk Management, Strategic Sourcing, Strategic Thinking, Supplier Management, Supplier Performance Management (PM)We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with ...

standards, and regulatory requirements. Develop risk mitigation strategies for procurement activities and ensure a robust compliance framework is in place.* Establish and track procurement performance metrics, ensuring alignment with global procurement objectives. Regularly report on key performance indicators (KPIs), such as cost savings, supplier performance, contract … Change, Leading Customer Centric Teams, Market Analysis, Mentorship, Prioritization, Procurement Strategies, Procurement Systems, Responsible Sourcing, Risk Management, Strategic Sourcing, Strategic Thinking, Supplier Management, Supplier Performance Management (PM)**We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with ...

telecoms operational support systems used for network inventory management and automated network configuration * Support integrations between OSS platforms and Cramer inventory environments * Monitor system performance, availability and operational health * Troubleshoot and resolve production incidents, service issues and application faults * Support application deployments, configuration changes and production releases * Develop … maintain automation scripts using Shell Scripting, Python, Java and HTML * Analyse application logs, system alerts and performance metrics * Support network automation workflows and operational scripting activities * Support Cramer database environments and associated administration activities * Assist with network inventory integrity, reconciliation and data quality activities * Support operational users ...

lead and shape the regional sales function. This is a newly created, standalone leadership role offering the opportunity to bring structure, accountability, and performance focus to an already successful sales organisation, while maintaining its relationship-driven culture. This position is ideally suited to a commercially astute and strategic sales … year sales objectives Driving new customer acquisition while expanding and strengthening key existing accounts Improving forecasting accuracy, pipeline visibility and overall sales performance tracking Leading, mentoring and developing an experienced, geographically dispersed sales team Embedding performance metrics and accountability frameworks in a constructive and practical manner Fostering ...

documentation 3. Scheduling, Reporting & Risk Management Develop and maintain project schedules and milestones Monitor progress against baseline and manage changes Track KPIs, risks, and performance metrics Support risk assessments, mitigation planning, and reporting Contribute to governance reporting and stakeholder updates 4. Stakeholder Management Support client and internal stakeholder … them define and implement their projects in two fields: Digital Systems: Embedded and critical systems, IoT, information systems, and digital solutions for businesses. Operations Performance: Management of projects, quality, and industrial performance. We are present in seven countries (France, Spain, Belgium, the UK, Germany, the USA and Canada). ...

Managing and mentoring 3-5 Scrum Masters/Delivery Analysts Owning multi-£m delivery budgets, forecasting, cost optimisation, vendor management Setting departmental objectives and performance metrics aligned to the wider Digital/Data strategy Driving the shift towards persistent product teams and optimising delivery methodology Supporting board-level ...

Managing and mentoring 3-5 Scrum Masters/Delivery Analysts Owning multi-£m delivery budgets, forecasting, cost optimisation, vendor management Setting departmental objectives and performance metrics aligned to the wider Digital/Data strategy Driving the shift towards persistent product teams and optimising delivery methodology Supporting board-level ...

project requirements, changes, and updates. Documentation & Reporting Maintain accurate project documentation including: RAMS (Risk Assessments & Method Statements) Produce progress reports and track key performance metrics. Progress Reporting Managing Staged Payments and Valuations Summaries Raising Interim Claims and Final Invoices Drawings and schematics Test results and certification As-built documentation ...

team across support, success, training Define team structure, staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards … that make performance visible at individual, team, and company level What You’ll Bring Proven leadership of the post-sale customer journey in a high-volume business Proven experience of transforming customer experience within a company Experience running multi-channel customer support and engagement with SLAs and performance ...

role offers the chance to work within a commercially focused environment, supporting the business with insight-driven analysis and contributing to ongoing growth and performance improvement.Reporting into senior finance leadership, you will play a pivotal role in delivering financial insight across the organisation. You'll work closely with both … into meaningful recommendations that influence decision-making. What You'll Be Doing: Assisting with financial planning cycles, including budget setting and periodic forecasting Analysing performance against expectations, highlighting key trends and areas of focus Creating and refining financial models to support business initiatives and investment decisions Working collaboratively with ...

engaging. Coordinate wider operational support activities across the business, ensuring processes are followed and delivered to a high standard. Produce reports, monitor key performance metrics, identify potential risks, and provide senior stakeholders with clear visibility of operational progress. Work closely with leadership to implement improvements that support ...

senior escalation point for customer issues, identifying whether problems stem from configuration, data quality, user error or product functionality Monitoring customer health through performance metrics, identifying risks and proactively improving adoption Working closely with Product and Engineering to translate customer feedback into platform enhancements and future roadmap priorities ...

support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. Define and monitor incident KPIs, SLAs, and service performance metrics. Collaborate with Service Management, Delivery, Operations, and Programme teams to strengthen operational resilience. Support governance forums and contribute to service management reporting. Required Experience ...

capacity planning, and regulatory compliance Partner with Operations, engineering SMEs, and marketing to deliver competitive, tailored solutions Support contracting process, ensuring alignment on SLAs, performance metrics, and data centre-specific terms Growth & Business Development Support Head of Sales and Solutions through all phases of the data centre sales … Requirements Core Competencies Strategic mindset - Understand future data centre infrastructure trends (AI/ML compute, edge deployment, sustainability) and translate into achievable sales outcomes Performance-driven - Lead team to win complex technical opportunities and maintain momentum during intensive evaluations Client-centric - Deep understanding of operators' critical concerns (uptime, efficiency ...

continuous improvement, helping to support the organisation's ambitious growth plans. As Head of Operations, you will take ownership of day-to-day operational performance across multiple business functions, ensuring effective processes, governance, controls and reporting frameworks are in place. You will work closely with senior stakeholders, external technology … operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define and monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from ...

ensuring consistency, integrity, and usability across teams Data Analysis and Reporting Develop and maintain clear reporting outputs and visualisations from complex engineering models Analyse performance metrics to identify trends, risks, and opportunities for improvement Optimise model deployment to improve accessibility and usability for stakeholders Systems Integration Support integration ...