Technical Support Team Leader
- Hiring Organisation
- Reed Technology
- Location
- Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...