london (city of london), south east england, united kingdom Hybrid / WFH Options
Stax - Deeptech Talent
Simplify to Scale: Identify systemic friction points. Reduce complexity, eliminate unnecessary dependencies, and resolve blockers before they escalate. Make Data Actionable: Define and refine live dashboards for visibility into resourceallocation, velocity, readiness, and roadmap alignment. Make operational health obvious, not opaque. Mentor & Scale a High-Impact Team: Lead and grow a small team of program managers, instilling More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Stax - Deeptech Talent
Simplify to Scale: Identify systemic friction points. Reduce complexity, eliminate unnecessary dependencies, and resolve blockers before they escalate. Make Data Actionable: Define and refine live dashboards for visibility into resourceallocation, velocity, readiness, and roadmap alignment. Make operational health obvious, not opaque. Mentor & Scale a High-Impact Team: Lead and grow a small team of program managers, instilling More ❯
review loop by eliminating system gaps and improving the automatic ticket routing rate . Establish data-driven monitoring systems to measure tool efficiency, analyze user behavior, and optimize operational resource allocation. Lead Intelligent Customer Service Planning , including Multi-language intent recognition Automated responsibility assignment, AI-driven knowledge recommendations Design and evolve intelligent routing mechanisms to dynamically allocate service agents More ❯
review loop by eliminating system gaps and improving the automatic ticket routing rate . Establish data-driven monitoring systems to measure tool efficiency, analyze user behavior, and optimize operational resource allocation. Lead Intelligent Customer Service Planning , including Multi-language intent recognition Automated responsibility assignment, AI-driven knowledge recommendations Design and evolve intelligent routing mechanisms to dynamically allocate service agents More ❯
london (city of london), south east england, united kingdom
JD.COM
review loop by eliminating system gaps and improving the automatic ticket routing rate . Establish data-driven monitoring systems to measure tool efficiency, analyze user behavior, and optimize operational resource allocation. Lead Intelligent Customer Service Planning , including Multi-language intent recognition Automated responsibility assignment, AI-driven knowledge recommendations Design and evolve intelligent routing mechanisms to dynamically allocate service agents More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
health and performance of test environments, identifying and resolving any issues promptly. Perform environment refreshes and updates to reflect the latest software versions and configurations. Manage environment capacity and resourceallocation to ensure efficient test execution across projects. Implement environment monitoring tools to track performance metrics and identify potential bottlenecks. Identify opportunities to automate test environment setup and More ❯
Job Title : Resource Coordinator Department: Professional Services Location: Trident Office, Brighton Employment Type: Full-Time Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Resource Coordinator . With over 30 years of experience, our team of business and technical consultants possess exceptional knowledge, drive … for you to collaborate closely with the Operations, Sales and Technical teams, making a substantial impact on our global operations. The ideal candidate will have a strong background in resource management, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. The core responsibilities within the designated department of Resource Coordinator are … leading to variance from forecast. Capture all operational adjustments, amendments, and absence/holidays to ensure accurate real-time reporting. Utilise all data sources, current and predicted, to minimise resource overspending and maximise profit. Create and release daily, weekly, and monthly resource updates that maintain clear communication and ensure all team members are aware of individual, team, and More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Trident
Job Ref: Resource Coordinator Job Location: Office based – Brighton (this is not a remote working role) Job Type: Permanent Salary: Competitive, details on application Driving License: A full UK driving license is required Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Resource Coordinator … for you to collaborate closely with the Operations, Sales and Technical teams, making a substantial impact on our global operations. The ideal candidate will have a strong background in resource management, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. The core responsibilities within the designated department of Resource Coordinator are … leading to variance from forecast. Capture all operational adjustments, amendments, and absence/holidays to ensure accurate real-time reporting. Utilise all data sources, current and predicted, to minimise resource overspending and maximise profit. Create and release daily, weekly, and monthly resource updates that maintain clear communication and ensure all team members are aware of individual, team, and More ❯
Reed Talent Solutions are working alongside Fujitsu , looking to expand their team in Bracknell with a Field Resource Controller. We are dedicated to making the world more sustainable by building trust in society through innovation. With a diverse range of products, services, and solutions, we are looking for new members to come and join us, bringing with them strong … Contract Type: Temporary 12 month contract (Temp to perm role) Salary: £15 per hour PAYE via Reed About the Role We are seeking a proactive and detail-oriented Field Resource Controller to support and enhance our Shared Services team. This is a key role responsible for coordinating field resources, managing incidents, and ensuring seamless communication between internal teams and … incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills & Experience Proven experience in incident resolution and/or secure IT infrastructure management Strong background More ❯