26 to 50 of 62 Support Analyst Jobs in the South East

Support Analyst Hybrid Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯

IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, Windows … Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. ITIL V3 Foundation qualification (or equivalent). Excellent communication, organisational, and troubleshooting skills. Ability to work collaboratively across teams and manage More ❯

Infrastructure Support Analyst – 12 month Fixed Term Contract This role is for an Infrastructure Support Analyst to work within the Infrastructure team. You will work with the outsourced managed service provider and various other suppliers, including liaising with the technical teams. This will cover areas such as servers, end clients, cloud services, etc. Primary Responsibilities • Support … to date with the latest developments within IT o Delivering an effective operation built on development and professional standards o Proactive ownership of complex operational issues and provide appropriate support to other team members • To be a technical expert within the team, advising and supporting accordingly, providing guidance and advice in the area of best practise for managing the … IT infrastructure. • Ensure the development and maintenance of appropriate documentation, security and controls over all IT process, systems and infrastructure. Skills, Competencies & Personal Qualities • Strong Infrastructure and end user support skills and experience • Contribute with ideas and suggestions on continuous service improvement • Strong experience of incident and problem management including 3rd party service providers • ITIL V3 Foundation qualified • Must More ❯

A well-established architectural practice is looking for a personable and driven IT Support Analyst to join its expanding team based in Central London. Please note this role is Inside IR35 and fully office based (5 days per week).In this role you will work as part of a small team to deliver a smooth and efficient IT … you will possess relevant IT qualifications and have proven technical experience supporting IT hardware, Microsoft Windows, Office 365 and Active Directory.This is an excellent opportunity for a dynamic IT Support Analyst to join a progressive and growing business. More ❯

Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of … contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network More ❯

Our leading law firm client is seeking an Application Support Analyst to support the firm’s Compliance Systems within the Compliance Department. This role will focus on the day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling reports, analysing … data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party vendors to raise and … track support tickets through to resolution. Collaborate with IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and More ❯

It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements We're looking for an IT support Analyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS … systems, SaaS and PaaS platforms, and internally hosted applications to end users. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Log and manage application incidents and service requests using a ticketing system, ensuring timely updates and resolution within agreed SLAs. Work closely with third-party suppliers and service … security incidents or major service outages. Process starters, leavers, and amendments promptly and within SLA where defined. Identify opportunities and assist in implementing recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to delivering IT projects where assigned, ensuring deadlines and milestones are met. Field support stores across the UK and ROI More ❯

Cloud Support Analyst - Shift Work Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract. *** INSIDE IR35 *** *** SHIFT PATTERNS *** Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities … Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service … efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service More ❯

Join an exciting role as an Application/Operations Support Analyst within the financial services industry. This permanent position in London offers an opportunity to play a key role in supporting technology operations. Client Details The employer is a well-established organisation within the financial services sector. Description Responsibilities and Duties Responsible, along with other operations analysts, for … the day-to-day management of the exchange platforms. Provide 1st line application and operational support to connected clients to ensure smooth day-to-day operations. Monitor and troubleshoot application systems to ensure high availability, stability, and performance. Work with other departments (Compliance, Surveillance, Infrastructure, and Sales) to ensure appropriately monitored live operations of all platforms. Support the … build-out, configuration, and deployment of new exchange platforms and applications. Take a lead role in technology client support, including platform delivery management, support, and knowledge transfer. Raise, manage, and deploy changes to support the day-to-day running of multiple exchange platforms. Compile and document outage reports for any production incidents once resolved. Be a subject More ❯

We’re looking for a Fluent German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are … fluent German, both written and spoken for this role. Experience working in a similar role within operations, support, or a related function Avid Facebook and Instagram user with knowledge of both products - as a user and creator or publisher A highly organised, process-oriented problem-solver with strong communication skills A team player who thrives in a fast-paced More ❯

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Require... More ❯

Infrastructure Support Analyst LMS IT Department Salary: £40,832 - £45,589 per annum plus London Allowance £ 5,385 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the … the role The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering IT infrastructure and user support services to the LMS community. You will contribute to the development and deployment of backend technologies that underpin the Facility’s operations. Additionally, you will provide training and guidance … bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits How to apply For full details of this post and to complete More ❯

Problem Analyst/3rd Line Application Support Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will … help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development … teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams More ❯

Automotive Compliance Support Analyst Location : Remote/Home Based with Limited UK Travel Salary : £30,000 - £33,000 per annum DOE Contract : Permanent, Full time Benefits : 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme … client. Using internal and external resources to dig deeper into findings and build robust, evidence-based portfolios for each case. Communicating with the retailer network to resolve queries, provide support, and issue guidance or corrective actions through approachable and expert advice. Presenting findings clearly to the client and lead virtual training sessions for retailer managers on due diligence and … virtual setting. Intermediate tech proficiency (Excel, Word, PowerPoint, Teams); open to using new digital tools as the role evolves. Genuine interest in compliance, with the ability to balance persuasive support with compliance standards. Have a very positive and proactive approach to daily working requirements and be able to self-manage and contribute to achieving all programme-specific service level More ❯

Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional … service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience … supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to More ❯

A large and highly successful business is looking for an accomplished IT Support Analyst to join its team based in Uxbridge. Please note this is a fully office based role, you will work on-site 5 days per week. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable … expertise providing a proactive 1st - 3rd line user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 2nd and 3rd line IT support and infrastructure management Strong … Azure Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of a dynamic team, you will be responsible for the support, maintenance and development of the technical environment. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well More ❯

Application Support Specialist * Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, application support, and … and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and … contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release More ❯

Application Support Specialist • Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. • Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. • Immediate start available – ideal for candidates with strong SQL, application support, and … and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and … contribute to software quality through testing and feedback. Key responsibilities include: • Taking incoming support calls and providing timely, effective assistance • Monitoring and managing support tickets within agreed SLAs • Diagnosing and resolving customer issues independently or via development team escalation • Installing and customising applications for new clients • Delivering user training sessions • Testing bug fixes and updates before client release More ❯

problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling … of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You’ll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot … first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and More ❯

A technically focused Application Support Analyst role centred on configuring and implementing clinical systems across UK medical facilities. You’ll work with SQL, Windows and remote tools to deliver seamless deployments for frontline healthcare teams. You'll handle system installs, database configuration, post-install testing and troubleshooting setup challenges. The work is structured, but each implementation is slightly … different, requiring strong technical skills and clear communication with stakeholders. Full training on the product will be provided. What you’ll bring: 2+ years’ experience in application support, software onboarding or technical implementation Strong knowledge of SQL, Windows, databases and remote access tools Ability to identify and resolve integration or configuration issues Confident communicator who can work independently with More ❯

A well-established business is looking for an accomplished IT Support Analyst to join its team based in Central London. This role is a hybrid working role, so you are able to work from home 1 day per week. Please note, there will be an element of travel to client sites around Central London. Reporting into the Head … of IT, you will serve as the first point of contact for support requests via phone, email and in-person. You will troubleshoot hardware, software and network issues, escalate technical issues and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management. In order More ❯

to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an IT Support Analyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform IT support for data and communication systems, services and infrastructure … audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and software) to ensure they are functioning … effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and participate in the successful delivery of IT More ❯

Migrant Help have an exciting opportunity to recruit a Dynamics 365 Support Analyst to join our Technology and Transformation team. In return, you will receive a competitive salary of £39,000 per annum. Location: Homebased About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support More ❯

We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯

2nd Line Support Location: Farnham (4 days onsite per week) Salary: £33k - £37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active … Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where required, ensuring timely resolution and clear escalation. Monitor and More ❯