26 to 34 of 34 Support Analyst Jobs in the South East

international airports around the world; our customers include some of the world’s largest corporations. We are currently recruiting for a well-motivated, proactive, Support Analyst to work as part of the EBITS Support Team. General duties: Work as part of a team that acts as primary … date Always working to provide exemplary levels of customer service. Deployment and configuration of applications remotely and occasionally on-site Maintain documentation that aids support (support request records, troubleshooting guides, process documents) Performing Testing and Quality Assurance work on new and existing software Proactively identifying ways to improve ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues … issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across a broad range … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage and resolve support ...

Software Product Support Analyst required for a small company which has been going for more than 30 years in central Newbury. This is a full-time, office-based position. The primary purpose of the role is to help improve software products by investigating and providing resolutions for user … Required Educated to A level or equivalent standard with strong verbal and written communication. Previous experience of problem solving in a second-line software support role would be a distinct advantage. Experience of SQL, Java-based software, automated testing, Google Workspace, or data and IT security would also ...

well-established business is looking for an accomplished IT Support Analyst to join its team based in Central London. Please note, this is an office-based position and there will be an element of travel to client sites around Central London. Reporting into the Head … will serve as the first point of contact for support requests via phone, email and in-person. You will troubleshoot hardware, software and network issues, escalate technical issues and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. … calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships click ...

also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. As a 2nd Line Command Analyst, youll work … resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What ...

IT Service Desk/Business Systems Associate £35,000 - £45,000 + profit share + 25 days holiday Office-based, with occasional travel as needed. Newbury, Berkshire Are you a proactive problem-solver with a ...