26 to 50 of 59 Support Analyst Jobs in the South East

Cloud Marketplace 2nd Line Support Analyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's success. As our business grows and evolves it is essential that we have … to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based … systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved issuesto 3rd Line Support More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team … from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat More ❯

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯

Microsoft Office 365 Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview As a Microsoft Office 365 Operations Support Analyst, you will be responsible for Level III support of the Microsoft 365 Office suite of applications, including Word, Excel, PowerPoint, OneDrive for Business, Teams, and SharePoint Online. You will act as an application analyst and technician, overseeing day-to-day operations, managing critical client escalations, and executing production changes and infrastructure deployments. Key Responsibilities: Provide Level III support for the Microsoft 365 suite of applications. … large enterprise clients to Office 365 and manage deployment from various sources. Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset. Provide occasional on-call support during nights and weekends as needed. Required Skills and Experience: Extensive experience with Microsoft Office 365 and expert knowledge of Office 365 ProPlus and online applications. Proficient understanding of More ❯

Unit4 Business World Agresso Senior Support Analyst in Maidstone, Kent. The main office is based in Maidstone, Kent, but this can be a remote role. There is a requirement to work one day a fortnight in the Maidstone Office A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team … client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and More ❯

SharePoint Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the fast-paced world of investment banking? Our … client is seeking a dedicated SharePoint Operations Support Analyst to join their team. In this critical role, you will manage the Enterprise SharePoint Collaboration application platform, ensuring seamless operations and outstanding support. Key Responsibilities: Execute processes to support IT infrastructure, ensuring alignment with business needs and adherence to required Service Level Agreements (SLAs). Prepare for new … capacity to meet business demand. Implement information security protocols to maintain compliance across infrastructure applications. Analyze system performance and financial costs, contributing to business efficiency and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including root cause analysis and implementation More ❯

Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands … on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/ More ❯

Advancing People Recruitment Specialists are now recruiting for a Support Analyst to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Support Analyst who will be the first line of support for customers, assisting with the initial setup of their payment systems and … providing ongoing support to ensure smooth operation. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business Partner you will have global reach with offices in the UK, Ireland … Responsibilities: Onboarding New Customers : Assist new clients with the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide Ongoing Support : Offer technical assistance to customers regarding payment processing and device issues, ensuring that all queries are resolved promptly and professionally. Case Management : Prioritize and manage support cases using More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

SITS Technical Support Analyst Salary: £40,750 + excellent benefits Location: Middlesex/Hillingdon (hybrid 2 days per week) Development opportunity for a proactive and technically skilled SITS Technical Support Analyst . This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of our SITS student … meet evolving needs. This role brings the opportunity to be involved in major change and delivery projects and build highly sort after e-Vision skills. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and More ❯

Role : Real Time Messaging Support Analyst Location : Bromley, Chester or Camberley, 2 days per week on site required Duration : 12-month contract Rate : £400.00 - £450.00 Are you an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting … collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying … smooth running of collaboration tools. You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. More ❯

We are seeking a D365 CE Support Analyst to work for a well established Microsoft consultancy who specialise in the Dynamics 365 and Power Platform sector.This is a growing company who have a strong project pipeline and as such they are growing their support function.You will be responsible for the resolution or implementation of any issues and … strong working relationships with customers, clarify their requests and also to troubleshoot their issues effectively. Responsibilities: * Logging and processing customer requests and issues using Dynamics 365* Troubleshooting and diagnosing support issues via the phone, email or onsite visits* Effective ticket management to meet defined service levels* Assist with project related work, such as brand new implementations or improvements to … customisation - fields, forms, business rules, workflows* Knowledge of Dynamics 365 security and settings.* Experience with data handling, exporting, validating and re-importing.* 2 years' experience within a desktop support role.You will based hybrid in the office near to Hook, Hampshire so will need to be within travelling distance to the office.Sponsorship will not be available for this role and More ❯

field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate … in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm with … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯

Infrastructure Support Analyst LMS IT Department Salary: £40,832 - £45,589 plus London Allowance £ 5,385 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with unique computing environment using Windows. Linux and Apple Devices, where scientists and clinicians collaborate to advance the understanding of biology … MRC research institutes and enjoy close links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will support and work within a small team of IT Support Analysts in the LMS’s Computing Facility. You will liaise with Imperial College London (ICL) and Imperial College Healthcare … NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL. You will participate in primarily providing IT Infrastructural Support and IT Support to the user community. You will also take part in IT infrastructural development and implementation across a wide range of back end technologies. Also, providing training and support More ❯

1st Line Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central … London. Location: Covent Garden, London (office-based with regular site visits in Central London) The Role As the 1st Line Support Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying out regular maintenance tasks. You'll get to know each client well, typically visiting them weekly. … supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1st line IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed, while maintaining ownership of the ticket Build strong More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you’ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in … order. Get involved in projects, office moves, inductions, and training – no two days are the same! What We’re Looking For 1+ year of IT support experience (or equivalent qualification). Mac OS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. More ❯

Junior Customer Support Analyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About Us … HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge of the Company's applications and … software development team, product specialists and account managers to ensure customer issues are followed through to resolution. Main Duties & Responsibilities: Analyse, identify and resolve application issues. Provide remote technical support to our customer base this could be via email, telephone or video call Accurately maintaining ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer More ❯

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke | Salary: £18,000-£23,000 depending on experience | Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade tooling … fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation … in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like More ❯

Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology More ❯

for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and … technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house technical reports and assist with … data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas More ❯

D365 CE Support Analyst - Basingstoke (Hybrid) - £40k Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimize their solutions! Roles and Responsibilities Log, manage, and resolve D365 support tickets using Dynamics 365 Apply updates such as new fields, form updates, workflows, or Power … Automate flows Communicate effectively with clients and internal stakeholders Support onboarding and improvements for new and existing clients Skills and Qualifications Experience with D365 CE customisations (fields, forms, workflows, security roles) Strong data handling skills (importing/exporting/validating data) Minimum 2 years in a support or helpdesk role Microsoft certs and knowledge of Power Platform, JavaScript More ❯

IT End User Support Analyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team … the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. … two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting. More ❯

Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat … and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and … technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional services.* Strong communication skills and a proactive, team-oriented approach.* Ability to work independently and manage competing priorities.Please apply now if you are interested! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received More ❯

SC Cleared Service Desk Support Analyst Main responsibilities: This is a Technical Role within a Service Desk team working on-site in Aldermaston. The successful candidate will provide 1st Line telephone/e-mail/chat, ICT support to approximately 8000 end users. Providing Helpdesk/Web support through remote tools, telephone assistance and email support. More ❯