We have an exciting opportunity for a 1st Line supportanalyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues … with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and … proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Profile Resourcing Limited
Customer SupportAnalyst - full-time & part-time available Do you have a passion for outstanding customer service? Our client is seeking an individual who can come in and hit the ground running and who has an excellent phone manner and good IT skills and wants to provide the customer with an accurate, professional and friendly service. Full-time More ❯
clients and colleagues with all things tech. Our team is friendly, fast-paced, and committed to helping everyone work smarter and more securely. The Role: As a Junior IT SupportAnalyst, you’ll provide first-line support for all IT issues across the company. You’ll troubleshoot basic hardware and software problems, set up equipment, and help … This is a fantastic opportunity for someone with a passion for tech, eager to learn and develop their skills in a supportive environment. Key Responsibilities: Provide first-line IT support to staff in person, via phone, and email Set up and configure laptops, desktops, and mobile devices Troubleshoot Windows and Mac OS issues Support Office 365, email, printers … Mac operating systems Good communication skills and a helpful attitude Willingness to learn and grow Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Office 365, Active Directory, or remote support tools Benefits: Central London office with excellent transport links Friendly, inclusive team Ongoing training and More ❯
IT Support and Provisioning Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯
IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯
Start Date Immediate What We are Looking For We are looking for a Level 1 IT SupportAnalyst to join our team based in West Malling, Kent, working within the IT Managed Services division of our global IT managed services organisation. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. … of the Microsoft Cloud. Our managed technology services get the right balance of cloud platforms and traditional IT working together for them. From strategy and design, to delivery and support, our team of technical experts work 24/7, 365 days a year, empowering businesses with the cloud advantage. More details on our company can be found on ourcareers More ❯
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical SupportAnalyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex … developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web More ❯
Senior Desktop Analyst 3 months Milton Keynes - onsite x5 times £274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior Desktop Analyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible for … visual equipment in meeting rooms and ensuring that these are regularly checked and maintained. The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based … IT Tech Bar) to effectively support the business in real time. This role reports to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible More ❯
Senior Desktop Analyst 3 months Milton Keynes - onsite x5 times 274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior Desktop Analyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible for … visual equipment in meeting rooms and ensuring that these are regularly checked and maintained. The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based … IT Tech Bar) to effectively support the business in real time. This role reports to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible More ❯
Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System for … issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. … Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and must have a strong team More ❯
Application Support Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base. You will be part … of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving ability and initiative. Ability to quickly understand business and system … under pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There is private medical, and a large free car park on site. There is plenty of learning and development opportunities. More ❯
to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them … through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations More ❯
About the Role We're seeking an experienced IT Support Technician to join our client's team in Slough. You'll manage hardware and software lifecycles, deliver operational IT support, and help maintain compliance with internal IT policies and standards. Key Responsibilities Deploy, configure, and support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals. Install … and support operating systems and productivity software. Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT … and information assets. Skills & Experience Required Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Minimum 2 years' IT support experience in a hands-on technical role Technical Skills: Microsoft Windows OS and Office suites Hardware: PCs, laptops, mobile devices, peripherals Basic knowledge of IT infrastructure: networks, servers, storage More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Project Support Office/Analyst ((Identity & Access Management Programme) - Banking Client - London Duration: 12 months Rate: 400 - 600 per day (inside of IR35) Hybrid: 8 days onsite per month, the rest is remote working Locations: London, Paris, Brussels or Amsterdam Role description PSO Analyst - Planning & Budgeting (Identity & Access Management Programme) We're looking for a hands-on … PSO Analyst to help managing the budgeting and planning side in the IDAM programme, which has a portfolio of 20 projects. You'll work closely with project managers, the central PMO team and other delivery teams across to keep finances on track, support resource planning, facilitate quarterly plannings and make sure reporting runs smoothly. PMO Responsibilities: Budget support … to show how actual spend compares to the planned costs. Stakeholder coordination: Work with different teams to provide budget inputs for steering committees, regulatory reporting, recruitment etc. Quarterly planning: Support quarterly demand and resource planning across the programme. Facilitation: Run planning discussions with teams and get demand requests prioritised at the organisation, especially when there are dependencies to sort More ❯
East Grinstead, West Sussex, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in the East Grinstead area of West Sussex. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will More ❯