2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk … proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised … driven by client satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365 More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom
MillsHill Recruitment Limited
Managed Services On-site Support Engineer 12 MONTH FTC WindowsServer, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP, Solarwinds, Autotask. My client is a established West London based IT Managed Services Company that are in the market for a Managed Services On-site Support Engineer to work with one of their clients in the South … predominately remote for the foreseeable future. As Managed Services On-site Support Engineer you will have a broad range of 2nd line support skills across technology such as WindowsServer, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP,. Alongside your natural technical ability it is essential that the Managed Services On-site Support Engineer has … Services company that can offer lots of opportunities to develop your career. Even in the current climate they are busy and growing. Managed Services On-site Support Engineer WindowsServer, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP, Solarwinds, Autotask. WindowsServer, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP, Solarwinds, Autotask. More ❯
South East London, London, England, United Kingdom
MillsHill Recruitment Limited
3rd Line Support Engineer - Managed Services WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer … you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part … is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Support Engineer - Managed Services WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. WindowsServer, O365, Azure More ❯
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
london (city of london), south east england, united kingdom
Xoriant
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
with a “can do” attitude towards delivery and used to working in a high pressure environment. Tasks/Responsibilities Operational Maintenance and configuration of our clients existing environments (server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service … or IT's reputation. Essential Knowledge, Skills & Experience Skills Azure Cloud: Advanced proficiency in managing and deploying cloud infrastructure. MS O365: Advanced knowledge of Microsoft Office 365 administration. Windows OS: Strong experience with WindowsServer 2016 and above, including IIS, DHCP, DNS. VMWare/Hyper-V: Advanced knowledge of virtualization technologies. Active Directory and … implementing disaster recovery plans and procedures. Automation: Familiarity with automation tools and frameworks. Diagnostics: Strong diagnostic skills to identify and resolve complex infrastructure issues. Setup and Configuration of Server Systems: Proficiency in setting up and configuring server systems, including server hardware and SAN (Storage Area Network) systems. Server Hardware: Experience with serverMore ❯
with a “can do” attitude towards delivery and used to working in a high pressure environment. Tasks/Responsibilities Operational Maintenance and configuration of our clients existing environments (server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service … or IT's reputation. Essential Knowledge, Skills & Experience Skills Azure Cloud: Advanced proficiency in managing and deploying cloud infrastructure. MS O365: Advanced knowledge of Microsoft Office 365 administration. Windows OS: Strong experience with WindowsServer 2016 and above, including IIS, DHCP, DNS. VMWare/Hyper-V: Advanced knowledge of virtualization technologies. Active Directory and … implementing disaster recovery plans and procedures. Automation: Familiarity with automation tools and frameworks. Diagnostics: Strong diagnostic skills to identify and resolve complex infrastructure issues. Setup and Configuration of Server Systems: Proficiency in setting up and configuring server systems, including server hardware and SAN (Storage Area Network) systems. Server Hardware: Experience with serverMore ❯
Job summary The Server Engineer (SE) role is a technical position. The role requires an extensive knowledge and experience of WindowsServer operating systems, Microsoft Hyper-V/Azure/365, server andstorage hardware in an enterprise environment. A good workingunderstanding of networking technologies is also required. This role requires knowledge of the following technologies and/… o Virtualized environments such as Microsoft Hyper-Vo Active Directory, DNS, DHCP, WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso WindowsServer & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo Remote Desktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will be responsible for theinstallation and maintenance of the server estate, to include coordinatingany installs, moves, changes, break/fix and decommissioning of physicalassets. The post holder will also be responsible to the Server Specialist, for theefficient and effective support More ❯
responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and WindowsServer environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is … a customer-facing role, strong communication skills are essential. Key responsibilities: Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, WindowsServer roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution. … Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. Provide support for cloud-based environments, with an intermediate working knowledge of Azure. Maintain comprehensive documentation of the infrastructure, configurations, and procedures. Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. Providing BAU More ❯
responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and WindowsServer environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is … a customer-facing role, strong communication skills are essential. Key responsibilities: Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, WindowsServer roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution. … Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. Provide support for cloud-based environments, with an intermediate working knowledge of Azure. Maintain comprehensive documentation of the infrastructure, configurations, and procedures. Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. Providing BAU More ❯
responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and WindowsServer environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is … a customer-facing role, strong communication skills are essential. Key responsibilities: Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, WindowsServer roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution. … Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. Provide support for cloud-based environments, with an intermediate working knowledge of Azure. Maintain comprehensive documentation of the infrastructure, configurations, and procedures. Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. Providing BAU More ❯
or Portsdown West (Portsmouth) and requires DV security clearance. Maybe required to vary hours to cover 8am-6pm service. What you will be doing: Provide technical support for WindowsServer environments (2012/2019/2022). Troubleshoot and resolve complex server, network, and infrastructure issues within agreed SLA’s. Manage Active Directory, Group … Policy, DNS, DHCP, and other core Windows services. Perform server patching, upgrades, and maintenance in line with security and compliance standards. Monitor system performance and implement improvements to ensure high availability and reliability. Work with 1st and 2nd line support teams to escalate and resolve incidents within agreed SLA’s Maintain and update documentation for systems … standards, and best practices. Assist in project planning and execution for infrastructure upgrades and migrations, working with Architects and Project Managers. What you will bring: Working knowledge of WindowsServer administration. Experience managing and administering Active Directory. Proven experience providing IT support in an enterprise environment. Familiarity with IT Service Management systems (e.g., ServiceNow). Hands More ❯
support. The role: Provide on-site and remote technical support for clients across various sectors. Diagnose, troubleshoot, and resolve complex hardware, software, and networking issues. Configure and manage WindowsServer environments and Microsoft 365 tenants. Install, maintain, and support network infrastructure including firewalls, switches, and wireless devices. Support and administer Active Directory, Group Policies, Hyper-V … contribute to internal knowledge sharing. Assist with the design and implementation of IT solutions for customers. The individual: Excellent customer service and communication skills. Strong technical knowledge of: WindowsServer 2012+ and Windows 10/11 o Active Directory and Group Policy o Hyper-V virtualisation Microsoft 365 tenant and SharePoint Online administration Network More ❯
ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line … the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365/Outlook/Exchange/Word/PowerPoint/Excel Proven experience of Windows 10 Desktop support WindowsServer troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and … position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS WindowsServer 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/ More ❯
like Intune, Microsoft Defender, Veeam, and Hyper-V – ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. MicrosoftWindowsServer, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In … critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and WindowsServer administration. Diagnose … and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required More ❯
ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge WindowsServer 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group Policy admin … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, WindowsServer, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an More ❯
this role. Any background in Datacentre relocation or migration would be useful as well in this role Role Responsibilities: Infrastructure: Maintain and enhance IT infrastructure, including VMware ESXi, MicrosoftWindowsServer environments, and Network Monitoring and networking components. There is some minimal work supporting AWS/Linux server infrastructure as well. Ensure system reliability … and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), WindowsServer environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including More ❯
supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: WindowsServer & Windows 10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS, DHCP Hyper More ❯
looking for: 5+ years' experience in a customer-facing technical support role within an MSP Strong knowledge of Microsoft 365 (Teams, Exchange, SharePoint), Intune, and Autopilot Experience with WindowsServer, Active Directory, Azure, and IT Security Virtualisation experience with VMware ESXi and/or Hyper-V Networking knowledge: LAN/WAN, VLANs, VPNs, MFA, enterprise wireless … reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Senior IT Engineer, IT Field Engineer, IT Support, Infrastructure Engineer, IT Projects, MSP, Managed Services, WindowsServer, Azure, Office 365, Microsoft 365, Networking, LAN, WAN, Firewalls, Ubiquiti, Sophos, Cloud, Field-Based IT, Hybrid, Hampshire, Berkshire, Tadley, Basingstoke, Reading, Silchester, Newbury, Mortimer, Hook Circle More ❯
Tadley, Hampshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
looking for: 5+ years' experience in a customer-facing technical support role within an MSP Strong knowledge of Microsoft 365 (Teams, Exchange, SharePoint), Intune, and Autopilot Experience with WindowsServer, Active Directory, Azure, and IT Security Virtualisation experience with VMware ESXi and/or Hyper-V Networking knowledge: LAN/WAN, VLANs, VPNs, MFA, enterprise wireless … reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Senior IT Engineer, IT Field Engineer, IT Support, Infrastructure Engineer, IT Projects, MSP, Managed Services, WindowsServer, Azure, Office 365, Microsoft 365, Networking, LAN, WAN, Firewalls, Ubiquiti, Sophos, Cloud, Field-Based IT, Hybrid, Hampshire, Berkshire, Tadley, Basingstoke, Reading, Silchester, Newbury, Mortimer, Hook Circle More ❯
Service Provider environment. You'll act as a key escalation point for complex issues, provide advanced 3rd-line support, and contribute to a range of infrastructure projects across server, network, and cloud environments. Key Responsibilities Deliver high-level remote and on-site technical support. Configure and maintain WindowsServer environments, including Active Directory, Group … e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of WindowsServer administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid networking understanding (TCP/IP, VLANs, DNS, DHCP, VPN). Familiarity with cloud More ❯
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
