Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Rise Technical Recruitment Limited
CustomerService Team Lead Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy … for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a CustomerService Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned … with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical More ❯
delivery and day to day management of highly complex programmes of technical and cultural change, using recognised methodologies such as PRINCE, AGILE and Management of Risk. Programmes may include service upgrades, adoption of common operating models across multiple organisations at pace and new service developments. Champion innovation and emerging technologies, keeping key stakeholders informed of all related system … both within the NHS and outside, to ensure the NHS in Wales is at the leading edge with FMS solutions, as far as practicable. Examples include Software as a Service, Robotic Process Automation, business intelligence tools including generative and predictive AI. Foster a close working relationship with the NHS Wales finance community as well as with Directors of Digital … organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customerservice is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about More ❯
Job Role: CustomerService Representative Location: Remote Role Summary: One of our clients is hiring experienced CustomerService Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution. Key Responsibilities: Use … your customerservice experience to design and evaluate realistic support scenarios. Provide insights that enhance the accuracy and empathy of AI-driven communication models. Review materials for quality, clarity, and alignment with real-world service standards. Work independently on flexible, asynchronous tasks. Working Conditions: Fully remote, with flexible scheduling around your availability. Minimum 15 hours per week … duration approximately 3–4 weeks). Requires a desktop or laptop computer (Chromebooks not supported). Ideal Qualifications: Based in the US, UK, or Canada. Proven expertise in handling customer interactions across phone, email, or chat. Strong communication and analytical skills with attention to detail. Apply Now More ❯
Job Role: CustomerService Representative Location: Remote Role Summary: One of our clients is hiring experienced CustomerService Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution. Key Responsibilities: Use … your customerservice experience to design and evaluate realistic support scenarios. Provide insights that enhance the accuracy and empathy of AI-driven communication models. Review materials for quality, clarity, and alignment with real-world service standards. Work independently on flexible, asynchronous tasks. Working Conditions: Fully remote, with flexible scheduling around your availability. Minimum 15 hours per week … duration approximately 3–4 weeks). Requires a desktop or laptop computer (Chromebooks not supported). Ideal Qualifications: Based in the US, UK, or Canada. Proven expertise in handling customer interactions across phone, email, or chat. Strong communication and analytical skills with attention to detail. Apply Now More ❯
AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide … suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: To identify technical problems remotely and then provide relevant advice and solutions You will also manage the technical service escalation queries and processes via online and system portals You … will become a vital member of the technical service team to ensure that technical customerservice care is high quality for all local business partners and end customers Candidates of interest must demonstrate: A technical affinity for solar products and have worked in a service/after-sales technical support function with grid connected solar or More ❯
AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide … suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: To identify technical problems remotely and then provide relevant advice and solutions You will also manage the technical service escalation queries and processes via online and system portals You … will become a vital member of the technical service team to ensure that technical customerservice care is high quality for all local business partners and end customers Candidates of interest must demonstrate: A technical affinity for solar products and have worked in a service/after-sales technical support function with grid connected solar or More ❯
Our client on the outskirts of Cardiff are looking for a permanent member of their CustomerService team to answer first line phone calls from customers looking for technical support. The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customerservice focused background who … you will get a day(s) off in lieu. What you'll be doing: Provide telephone and email support to customers throughout the UK. Co-ordinate engineer visits to customer sites and escalate service requests. Deal with any concerns over the phone and complete call incident reports. Update and maintain the company database. What we're looking for … Good attitude and communication style when dealing with customers Competent PC user including Microsoft package. Strong numeracy and literacy skills. Professional approach and customer focused. Flexible and willing to work shift patterns. The Benefits: Private BUPA Medical Insurance Pension scheme 23 days holiday plus bank holidays Free on-site parking Life cover (4 x basic salary) Group income protection More ❯
Merthyr Tydfil, Mid Glamorgan, Wales, United Kingdom
EE
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE Where your voice could be the start of something big... Whats in it for you: A?great?starting salary of?£21,620 rising to £25,684 after completion of the apprenticeship An NVQ … Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge?discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tvs, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. Were … connected. Youll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE – Where your voice could be the start of something big... What’s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv’s, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Job Title: Apprentice CustomerService Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An … NVQ Level 2 in CustomerService following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career … ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel More ❯
Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Newport area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training More ❯
Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Newport area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training More ❯
