22 of 22 Incident Management Jobs in the South West

clients in understanding CAF objectives, principles, and outcomes Review policies, governance, and technical/operational controls against CAF requirements Assess cyber capabilities across: Risk management Protective security Monitoring & logging Incident management Supply chain security Operational resilience Produce high-quality outputs including: Assessment reports Risk findings Observations Improvement … Excellent report writing and communication skills Experience working within public sector, regulated, or enterprise environments Solid understanding of cyber security domains, including: Identity & Access Management Vulnerability Management Incident Response SIEM/Monitoring & Logging Resilience and business continuity Supply chain security Ability to manage multiple priorities and deliver ...

opportunity that comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in cyber Security operations, threat management and threat analysis Threat management - actively develop and refine threat intelligence, threat hunting capabilities, and prevention/detection measures Strong knowledge of SIEM ...

architect Principal who will lead on a range of information security, data protection, governance, risk and compliance activities including client assurance, policy compliance, vulnerability management, risk assessments and incident response. You will be responsible for designing and implementing security solutions in AI applications, while working closely with cross … against the relevant policies and standards. Operate as an SME in AWS security, providing expertise and analysis in the development of the Business Continuity Management Programme and Disaster Recovery Plan. Ensure product compliance with applicable security standards, group policies and industry best practices. Mentor and coach experienced professionals ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository to ensure knowledge sharing across the team and enable best practice. Supporting ...

changes.Develop reference architectures where none exist, in collaboration with internal architecture teams.Document all architectural decisions and impact assessments in the agreed Knowledge Management System (e.g., Confluence, InSpi).Operational Support & Incident Management:Provide architectural guidance for root cause analysis and resolution of P1/P2 incidents.Support … SIAM operations from an architectural perspective.Continuous Improvement & Risk Management:Identify and document new risks during impact analysis and update the risk log accordingly.Drive architectural improvements and innovation across BAU services.Required Skills & Experience:Proven experience as an Enterprise Architect or similar role in hybrid environments.Expertise in cloud platforms (Azure Cloud ...

procurement experience within the public sector (PCR 2015, PA 2023). Proven leadership experience managing teams in a high-volume, dynamic environment. Effective stakeholder management and influencing skills at senior levels. Experience in high value works procurement, including facilities management, construction, design, and cost management Essential Skills … Experience with SIEM tools (ArcSight) including engineering/configuration Creation of use cases, analytics, and playbooks Cloud technology knowledge Incident management from detection to resolution Desirable: Technical/engineering/computing degree Leadership experience (Tier 2 acceptable) Defence experience Responsibilities: Support info security delivery: policies, standards, processes Monitor ...

peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis … service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls ...

with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud ...

CSOC, part of CSOU. The CSOU function provides centralised monitoring and response across NHSE, and the system, which consists of Threat Operations, Protective Monitoring, Incident Management & response and DevOps. The Threat Intelligence function is comprised of four primary functions: Performing intelligence collection, aggregation, analysis and contextualisation of healthcare … raising issues to senior leadership. Act as a quality and audit layer for written Threat Intelligence products. Making Cyber Threat Intelligence (CTI) decisions within Incident Response scenarios and leading in-depth CTI investigations. Act as the escalation tier for cyber threat intelligence tasks within Cyber Security tooling including ...

configuration) i.e. ArcSight within an enterprise SOC. Experience in creation of use-cases, analytics and playbooks . An understanding of cloud Conduct real-time management of security incidents from detection to resolution. Technical Knowledge within anti-virus, networking, vulnerability management, encryption, Microsoft technologies, Linux. Knowledge of Information Security … ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing systems and services. Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations. Highly desirable: Degree level qualification; preferably in technical, engineering ...

take ownership of the bank’s application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership … vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end‐of‐day (EOD) processing Provide fix‐on‐fail support and coordinate issue resolution Work closely with ...

Analyst (Ops) sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consultancy. The role is a Tier 3 analyst in the Cloud Protective Monitoring Sub team. Cyber Operations purpose … Information Security Office Function (CISO) Main duties of the job As a Senior Security Analyst Ops you will: Provide Tier 3 security analytics and incident response for service-specific security monitoring. Deputise for Security Lead (Analyst) in their absence. Act as an escalation point for Tier 2 Analysts ...

team activities including continuous delivery, configuration changes, performance monitoring and ensuring high availability of systems. The engineer will be an active leader on the incident management process including triaging and resolution of incidents. Schedule: You'll enjoy the flexibility to work remotely from anywhere within ...

extension possible) 🔒 Clearance Required: Active DV Clearance Key Responsibilities: • Perform triage of security events and incidents • Determine scope, impact and remediation priorities • Real-time incident management from detection to resolution • Support SIEM engineering and tool configuration within an enterprise SOC • Develop use cases, analytics and playbooks • Work within … Tier 2/3 SOC Analyst experience (2+ years) ✔ Hands-on SIEM experience (ArcSight preferred) ✔ SOC certifications such as SANS, ISC2 or equivalent ✔ Strong incident response and threat analysis capability ✔ Understanding of cloud technologies. Desirable: ➕ Defence/MOD experience ➕ Team lead exposure ➕ Degree in Computing, Engineering or related discipline. ...

backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience. This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform … Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users Troubleshoot and resolve critical incidents across live production systems Lead or support incident response, escalation, and coordination during shifts Operate within a 24/7 rota supporting high-priority workloads and services Follow, maintain, and improve operational ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching – Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Proactive Appointments Limited ...

resolve incidents, service issues, and user requests Manage and update support tickets, ensuring effective diagnosis and resolution Follow documented runbooks and operational procedures Support incident management for high-priority or critical services Contribute to continuous improvement activities to reduce operational issues Work closely with engineers, platform teams … environment At Senior and Lead levels you will also: Lead or support engineers during shift and act as an escalation point Take ownership of incident coordination and operational decision-making Mentor and support junior engineers Improve operational processes, runbooks, and technical standards Contribute to the overall technical direction ...

+ shift uplift About the Role A senior operations role within a secure cloud platform supporting critical UK infrastructure. This role focuses on complex incident management, platform troubleshooting, and operational improvement within a Kubernetes-based environment. Key Responsibilities Own and resolve complex incidents across cloud infrastructure Troubleshoot Kubernetes ...

security requirements and vulnerabilities, escalating unresolved vulnerabilities when appropriate Managing the effective coordination of all security‐related activities, including but not limited to queries, incident management, document reviews and testing Modelling Cyber security risks using established and novel frameworks Essential Experience In-depth knowledge of MoD Security policy … cyber security strategies in business and operational contexts Comprehensive knowledge of UK Defence deployed network architectures with an understanding of proactive security risk management Essential Qualifications We value difference and do not have a fixed idea when it comes to background or education; provided you can show the required ...

deliver scalable, user-friendly experiences. Support proof-of-concept projects for collaboration improvements. Understand federated authentication via Google Identity & Microsoft Entra ID. Apply change management practices and agile frameworks to implement account level changes, providing testing, documentation, and guidance to operations for global tenant-wide changes. Required qualifications, capabilities … federation OAuth 2.0 and secure authentication Experience in large-scale hybrid environments focused on security and performance. Familiarity with IT operations, change control, and incident management. Preferred qualifications, capabilities & skills Experience with modern frameworks (Node.js, React, Java, C#). Knowledge of cloud-native and serverless architecture. Monitoring skills (Azure ...

DORA, PCI DSS, and Edenred group security requirements.**Key Responsibilities:*** Lead the PayTech Information Security function with alignment to Edenred’s wider cyber risk management strategy.* Develop and enhance security policies, standards, and procedures across the organisation.* Manage the information security risk program, maintaining a comprehensive risk register.* Oversee …/ML security risk management, including the development of policies for generative AI technologies.* Collaborate with Financial Crime and Anti-Fraud teams to mitigate cyber risks related to financial crime.* Manage third-party security risk due diligence programs.* Lead and maintain PCI DSS and PCI PIN compliance and engagement ...