1 to 25 of 31 Performance Metrics Jobs in the South West

What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven More ❯

and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network More ❯

and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network More ❯

Performance Reporting Manager 3 Month Contract Bristol (3 days onsite) Day Rate Inside IR35 Role Overview The Performance Reporting Manager is a key role in supporting the shaping of the company's strategic direction, optimising performance outcomes, and contributing to a culture of excellence and growth. The role includes leading a team responsible for the creation, analysis … and dissemination of key performance reports across critical teams such as Field Operations, Asset Management, Connections and Customer Excellence. The ideal candidate will have a strong background in data analytics, business intelligence, and performance management, with an ability to translate complex data into compelling narratives for stakeholders at all levels. Role Responsibilities Performance Strategy Setting: Set and … overseen the implementation of a strategy to improve how performance is managed through the organisation, supporting the shift towards a data driven culture. Performance Reporting & Analytics: Oversee the design, production, and distribution of comprehensive performance reports. Develop and implement dashboards and data visualisation tools to enhance report accessibility and understanding. Team Leadership & Development: Lead and manage a More ❯

or further training or significant experience in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate … including: webinars, annotated presentations, podcasts, video and eLearning. Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. Excellent organisational skills with the ability to prioritise against a … own and others work as needed. Ability to work in a dynamic, rapidly evolving environment with minimum supervision.Analytical and Judgemental Skills: Highly skilled in design and use of online metrics and analysis of data sets of different types eg performance metrics, qualitative data and synthesis of recommendations. Attention to detail combined with the ability to extract key More ❯

products in our price monitoring tool, and manage exceptions/issues Collaborate with buyers, marketing, and creative teams Utilise AI and machine learning tools for product recommendations Monitor product performance metrics like page views, and click-through and conversion rates Monitor site functionality and report technical issues Stay current with e-commerce and digital merchandising technologies Requirements 2+ … start-up that aims to redefine the online retail experience for outdoor lifestyle Competitive remuneration of £28,000 to £32,000 per annum based on experience and skills Annual performance and pay review Annual bonus based on your performance, and that of the company overall Hybrid working arrangement (from 2nd month of employment) Pension scheme including 3% employer More ❯

documentation, databases, and knowledge-sharing platforms. Coordinate communication between project stakeholders and internal teams. Assist in organising innovation events, workshops, and collaborative initiatives. Collect and compile data for project performance metrics and reporting. Identify and escalate project risks, aiding the development of mitigation strategies. Ideally educated to a degree level in a relevant field or qualified by experience. More ❯

and quality standards. Help gather and document business and stakeholder requirements. Contribute to the analysis of business processes and issues, supporting solution identification. Assist in collecting data for project performance metrics and preparing status reports. Participate in stakeholder meetings and workshops under supervision. Support the preparation of materials for stakeholder presentations. Learn and apply business analysis methodologies, including More ❯

into robust, scalable data-driven solutions Delivering high-quality, insight-driven analytics support both operational and strategic decision-making A subject matter expert on data sources, reporting logic, and performance metrics Collaborating with stakeholders across the business to shape and deliver impactful MI and BI solutions Contributing to our evolving data strategy as we adopt new technologies and … A great selection of additional benefits through our salary sacrifice scheme Wellhub – Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata Banking – but fairer, more rewarding, and for the good of society More ❯

as well as market conditions, Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly and quarterly Regional Commercial team More ❯

or zero carbon electricity, is looking for a highly organised Project Coordinator with strong Microsoft Excel skills to support a busy team working across business-as-usual activities and performance reporting. This is an excellent opportunity for someone with strong administrative and coordination skills who is comfortable working with data and engaging with stakeholders. The role involves supporting day … to-day operations, responding to business-as-usual (BAU) queries, and contributing to the continuous improvement of team performance metrics. Key Responsibilities - Provide day-to-day administrative support across the team. Manage and respond to BAU queries via the team's shared mailbox. Liaise with external stakeholders to ensure deadlines are met and communications are handled effectively. Use Microsoft … Excel extensively to analyse data, track KPIs, and support the production of performance reports. Ensure the safe handling of sensitive information in line with company policies. Support the review of Third-Party Security Assessments, where required. Skills and Experience - Essential: Advanced proficiency in Microsoft Excel - including pivot tables, formulas, data cleaning, and reporting. Strong administrative and coordination skills. Excellent More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great time to be joining us! We are growing year … ll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. More ❯

with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad More ❯

with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad More ❯

with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You’ll Work With You’ll be part of a passionate, cross-functional squad More ❯

to £55k A fast-paced multi-channel retailer is looking for a highly analytical and commercially-minded Digital Analytics Manager to take ownership of digital reporting, insight generation, and performance measurement across all online channels. This is a key role that will partner with trading, marketing, UX, and senior leadership to drive data-led decision-making and support the … ideal Digital Analytics Manager will be confident working across large data sets, tools, and stakeholders - transforming numbers into actions that deliver real business impact. Key Responsibilities Owns all digital performance reporting across web, app, email, and paid media Builds dashboards and custom reports using GA4, Shopify Analytics, and other relevant tools Delivers weekly and monthly insight packs, highlighting trends … key metrics, and commercial opportunities Provides actionable recommendations to improve conversion, AOV, bounce rate, and customer journey effectiveness Partners closely with digital trading, CRM, UX, and paid teams to measure campaign impact and site performance Develops clear measurement frameworks and testing strategies to support digital initiatives Supports A/B testing and CRO efforts by tracking, analysing, and More ❯

beloved brand into a household name!! Day-to-day of the role: CRM & Email Marketing: Plan, assist, and implement our email marketing strategy, including content creation, scheduling, segmentation, and performance analysis to drive conversions and foster customer relationships.. SEO: Develop and manage SEO strategies, including crafting SEO-optimized content and conducting technical SEO audits. Collaborate with the marketing team … to execute strategic campaigns and measure success. Analytics & Data Reporting: Analyse key performance metrics using tools like GA4 to understand marketing performance and customer behaviour. Create custom reports and analyse website data to identify trends and opportunities for improvement Required Skills & Qualifications: Proven industry experience in email marketing, preferably with tools such as Klaviyo or similar. Hands More ❯

to the Engineering Manager, you will work closely with internal teams and external stakeholders to manage service delivery processes, produce reports, present data, drive CRM and tooling enhancements, monitor performance metrics, and support change initiatives. This role offers the opportunity to shape operational excellence and may include line management responsibilities. Responsibilities Support the day-to-day delivery of … contracted services to customers Organise and participate in regular service delivery meetings with customers and internal stakeholders Ensure timely and accurate reporting on service performance, SLAs, and KPIs Maintain a detailed understanding of customer contracts and ensure operational adherence Track contract deliverables and support renewals, variations, and compliance activities Support the implementation of operational changes and act as a … during change initiatives Identify opportunities to streamline operations and enhance service quality Contribute to internal reviews and post-implementation evaluations Develop and maintain dashboards and reports to monitor service performance Analyse trends and provide actionable insights to improve outcomes Conduct customer visits, gather feedback, and ensure satisfaction Coordinate and analyse customer satisfaction surveys and social value reporting Identify and More ❯

thinking IT services provider, to recruit a dynamic and commercially-minded Marketing Consultant. This is a fantastic opportunity to join a fast-growing business that thrives on innovation, high performance, and delivering exceptional results for clients. You’ll play a critical role in shaping and executing marketing strategies and campaigns, that drive growth, improve lead generation, and strengthen the … and manage multi-channel marketing campaigns (digital, content, email, social, events) Collaborate with sales and leadership teams to ensure marketing supports lead generation and conversion Analyse marketing data and performance metrics to continuously improve ROI Oversee the development of marketing assets, collateral, and case studies Manage relationships with external agencies and suppliers as needed Stay up to date … with industry trends and competitor activity to identify new opportunities Provide regular performance reports and insights to the sales and leadership teams About You Proven experience in a marketing consultant or marketing assistant role, ideally in a B2B or tech-led environment Strong understanding of digital marketing channels and analytics tools Excellent communication and copywriting skills Comfortable working independently More ❯

customers. Your responsibilities will include: Supporting the execution of EMEA-wide marketing campaigns and programs Tracking and coordinating marketing activity to ensure on-time delivery Preparing presentations, reports, and performance metrics Providing crucial admin support on marketing projects such asmonthly training and performance reports, product launch assistance (e.g., Amazon listings), Social media integration with Salesforce, Channel mailer More ❯

a fast-paced, values-driven, and data-led environment. Key Responsibilities: Product Strategy & Lifecycle - Lead the product roadmap from ideation to launch, adoption, optimisation, and eventual sunset. Own product performance metrics including customer feedback, KPIs, costs, risks, and ROI. Collaborate across operations, finance, data, and technology teams to align product goals with business outcomes. Embed frameworks for feature … and adapt within a growing organisation. Familiarity with data analytics principles. Alignment with our values: Professionalism, Accountability, Proactivity. What they offer: Salary: circa £70,000 + up to 10% performance bonus 28 days holiday + 8 bank holidays 7% employer pension contribution 5x salary life insurance + critical illness cover Private health cash plan Sick pay and enhanced leave More ❯

a fast-paced, values-driven, and data-led environment. Key Responsibilities: Product Strategy & Lifecycle - Lead the product roadmap from ideation to launch, adoption, optimisation, and eventual sunset. Own product performance metrics — including customer feedback, KPIs, costs, risks, and ROI. Collaborate across operations, finance, data, and technology teams to align product goals with business outcomes. Embed frameworks for feature … and adapt within a growing organisation. Familiarity with data analytics principles. Alignment with our values: Professionalism, Accountability, Proactivity. What they offer: Salary: circa £70,000 + up to 10% performance bonus 28 days holiday + 8 bank holidays 7% employer pension contribution 5x salary life insurance + critical illness cover Private health cash plan Sick pay and enhanced leave More ❯