Service delivery Manager
- Hiring Organisation
- VIQU IT
- Location
- Bristol, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £60000/annum
enterprise customer base. You will own service delivery end to end, lead technical service reviews, and work closely with internal teams to drive continuous improvement and customer success. Key Responsibilities Own service delivery for a portfolio of enterprise customers Run regular technical QBRs and service reviews Ensure SLAs, KPIs … customer-facing reports Act as an escalation point for high-priority service issues Identify service improvements and customer success initiatives Support onboarding reviews and process improvements Communicate product and vendor roadmaps to customers Identify opportunities for additional services where appropriate Key Requirements Experience in Service Delivery, Customer Success ...