problem-solving skills. Understands ITSM tools, And having goods hands on in Service Now Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off More ❯
support all conference room IT facilities. - Work with vendors and internal teams to escalate and resolve hardware and software issues. - Conduct daily reviews of SLA performance reports and flag outstanding tickets. - Provide updates and reports to the Desk Side and Technology Support Team Lead. - Offer support and coverage for the More ❯
support all conference room IT facilities. - Work with vendors and internal teams to escalate and resolve hardware and software issues. - Conduct daily reviews of SLA performance reports and flag outstanding tickets. - Provide updates and reports to the Desk Side and Technology Support Team Lead. - Offer support and coverage for the More ❯
Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within More ❯
exeter, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
plymouth, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
bournemouth, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
cheltenham, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
gloucester, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
swindon, wiltshire, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
south west london, south east england, United Kingdom Hybrid / WFH Options
Catch Resource Management
AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯
gloucester, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
plymouth, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
cheltenham, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
exeter, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
bournemouth, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
south west london, south east england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
swindon, wiltshire, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯
local tech issues. DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel More ❯
local tech issues. DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel More ❯
local tech issues. DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel More ❯
