26 to 50 of 76 Customer Service Jobs in Surrey

and desire to grow with the business. Critical for success is the ability to oversee the tools, technology, process and people transformation, while keeping customer and user experience at it’s core. Expected qualification and critical experiences – Lead the design of automation model by utilizing end-point tooling data … deployed products under the scope of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills … development. Excellent analytical, planning, project management, problem-solving, negotiation and organizational skills. Excellent knowledge of product life cycle, tools, processes and operations planning. Excellent customer service capabilities and attitude. Must be able to travel as needed, sometimes as much as 10% Benefits A supportive, diverse and global team more »

evolving needs of our customers. Its an exciting time to join us as we seek to transform processes, systems and culture to enhance our service and efficiency. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our … Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Key Responsibilities: Reporting to the Head … of Customer Operations & Markets, you will lead your team and collaborate with senior stakeholders and their teams to identify areas of weakness and opportunities for change. You will be responsible for designing and delivering improvements to systems, processes and culture to ensure that Customer Service is at more »

Role: Returns and customer support Technician Location: Tadworth, Surrey - fully onsite role Salary: £27,000 - £33,000 ** This role is exclusive to PeopleSource so you MUST apply for this role via this advert** This is an exciting opportunity within our customer technical support team to join our journey … ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI’s to the business. The role will … technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skillset managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities more »

next step in your career? We're looking for two experienced individuals, to join our client, a fast-paced MSP. The Role: Provide outstanding customer service, handle support queries, and build strong customer relationships. Serve as the 2nd point of contact for IT issues via phone, email … and tickets. Collaborate on projects and assist with new customer onboarding. What You'll Bring: 2-3 years of MSP or similar experience. Proficiency in Microsoft Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site). Strong organisational more »

ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: Establish failure finding faults on returned devices. Perform mechanical/electrical repairs. Complete functional testing. Administer paperwork for traceability of the … repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). Manage reprocessing of our Rental/Loan/Trial fleet of devices. Assist with spare part warehouse inventory and management. Support the warehouse team for end of period. Accompany the field sales team on customer visits on request. Work closely with the customer service teams. Assist in documentation preparation for QA. Support on analysis reports and feedback adequate information. Requirements : Technical education diploma or equivalent. Certificate in electronics/repair program preferred. Ability to troubleshoot, test and repair technical equipment. Ability to more »

full responsibility for assisting internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have … excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Providing support for c450 end users, including office and … software is essential. The 1st Line Support Engineer will have: Be a logical problem solver that is flexible in their methods used to solve customer problems and use your knowledge to solve problems creatively Be a self-motivated and independent learner Can communicate effectively in different ways and to more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

to nik.rodway@futureelectronics.com About Future Electronics Founded in 1968, Future Electronics is a global leader in the electronic components industry. Future Electronics’ award-winning customer service, global supply chain programs and industry-leading engineering design services have made the company a strategic partner of choice. Headquartered in Montreal … Canada, Future Electronics operates in 170 offices across 47 countries with over 5,200 employees. Its worldwide presence powers the company’s outstanding service and efficient, comprehensive global supply chain solutions. Future Electronics is globally integrated and supported by one IT infrastructure which provides real-time inventory availability and … enables fully integrated operations, sales and marketing services worldwide. Future Electronics’ mission is always to Delight the Customer®. For more information visit www.FutureElectronics.com. Equality, Diversity and Inclusion We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts … knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information is recorded within tickets. Requirements IT Service Call Management. Remote Support. Laptop builds - Win 10 to Win 11. Fundamental Desktop troubleshooting. Password resets, permissions, new starters, access changes. Desktop and Laptop more »

My clients are a Managed Service provider and we are looking for an experienced NOC Manager to join our team. As a NOC Manager, you will be responsible for managing the Network Operations Centre (NOC) team, ensuring that all network and service issues are handled in a timely … day-to-day activities of the NOC team, including setting objectives, providing feedback, and scheduling team members. * Ensure the team is providing high-quality customer service and technical support, within the agreed SLAs. * Monitor the NOC team's performance and provide regular feedback and reports to the management … customers, vendors, and other stakeholders. * Develop and maintain operational policies and procedures and ensure that all team members adhere to them. * Monitor and manage customer escalations, ensuring that issues are resolved quickly and efficiently. * Develop and maintain a knowledge base of customer issues and solutions. Technical Skills Required more »

managing and maintaining core business applications within PFEW. The current setup of PFEW includes a range of Dynamics 365 modules including: Dynamics 365 Sales, Customer Service, Marketing, Navision, Finance and Operations. Additionally, there are bespoke applications within these modules that integrate with Power Platform components such as: Canvas … will also be responsible for admins of other applications, utilised within the organization. The Lead Dynamics Administrator will provide subject matter expertise when diagnosing service desk incidents and finding solutions for their successful resolution. Close collaboration with PFEW project teams is also expected to ensure the successful delivery of … contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more…. more »

that have wear and tear before they fail Repair - diagnosing the reason for vehicle failure and fixing the problem Training Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Not only will apprentices be working and be trained within the garage, they will attend a Kia … both enjoying and succeeding in their course Functional skills in English and maths if required An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Vocational related qualification (Technical Certificate) Electric Vehicle Training Before the Standard is met, all apprentices must hold … a certificate that meets the EU’s 2014 F-gas regulation. Motor vehicle service and maintenance technician - light vehicle/Institute for Apprenticeships and Technical Education. Blended on/off the job training and location to be confirmed. A possible full-time career within the automotive industry with many more »

on existing business What the role involves: Maintain an up-to-date supplier contact database for the Business Unit. Create part numbers for new customer orders or New Product Introductions (NPI) for assigned BU. Obtain costs from suppliers for quotations where there is no Marketing Price Support in place … for the supplier. Review with the sales teams any past due allocated customer orders and take any action needed to expedite. Review customer orders which have shipped without the correct cost in place and work to resolve with other Future Electronics departments and suppliers. Monitor open orders which … to reduce slow moving inventory levels. Do you have: Ideally a graduate in a business discipline, or an individual who has worked within a customer service environment. Has an ability to organise and prioritise, act in a pro-active manner. Holds excellent communication skills and possesses the skill more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Are you passionate about delivering exceptional client experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! As a Client Project … demonstrate attention to detail Ability to work unsupervised using own initiative to meet deadlines and to seek support when appropriate Experience Record of excellent customer service Proven experience of working in an administrative/project coordination environment Experience of using spreadsheets and databases in a working capacity Experience more »

for an Optical Assistant Manager to work in regenerated and beautiful Egham. This gorgeous store is expanding their team and looking for a energetic, customer focused candidate to come on the journey with them and build and develop their team. Benefits of working as an Assistant Manager within this … step in their career? As an Optical Assistant Manager your role will involve helping to manage a small team and always delivering an excellent customer experience. The Responsibilities include: Assisting with running of a large practice ensuring that customer service is at the top of your agenda. more »

to the success of a rapidly growing company. Responsibilities: Lead Generation: Utilize various channels, to generate leads and build a robust pipeline at our customer base. Prospect Qualification: Conduct thorough research on customers to understand their business needs, challenges, and pain points. Qualify leads based on predefined criteria to … Support: Assist senior sales representatives in preparing proposals, presentations, and contracts as part of growth trajectory. Coordinate with internal teams, such as marketing and customer support, to facilitate the sales process effectively. Relationship Building: Cultivate strong relationships with prospects and clients through regular communication and follow-ups. Maintain accurate … the sales team to refine strategies and tactics. Qualifications Bachelor’s degree in Business Administration, Marketing, or a related field. Previous experience in sales, customer service, with SAAS-ITSM, ESM or ITOM is a nice to have Excellent communication and interpersonal skills. Strong organizational abilities with attention to more »

the successful candidate. Responsibilities Required for the Part-Time Tele-Sales Executive Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field … sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales … representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent written & verbal English Excellent more »

Gas Service Engineer Must be based in Surrey or within a commutable distance £36,750 + Van + Laptop + Mobile + Bonus + Pension + 33 Days holiday (rising to 37) + Overtime Monday-Friday days (paid door to door) Are you a Gas Service Engineer with … manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers. In this role the Service Engineer will be covering primarily the North East patch, carrying out warranty service work … individual to join a company that value their staff shown through their benefit package and that offer a clear route of progression. The Role: *Service Engineer *Warranty service work on heating appliances including fault diagnosing and repairing *Field based covering the Surrey/Redhill patch amongst other areas more »

and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. Provide leadership and coaching to help achieve underwriting, sales … knowledge and ability required in respect of analytical thinking, judgment, decision making, communication and strong team work. Demonstrates advanced ability in the areas of customer focus and positive broker interaction. Typically demonstrates intermediate relationship management skills. Demonstrates emerging leadership capabilities and effectively manages all facets of staff performance. ACII more »

sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and more »

sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

platform to our customers, to enable efficient energy management, analysis & reduction. This is a varied role and you will be selling directly to the customer, working with Metering Companies, analysing data and using that to drive sales, whilst working closely with our installation teams to ensure end-to-end … service for the customer. The job doesnt stop there youll be analysing and using that data from the meters to advise customers on their options for energy reduction, working with our sustainability departments to ensure that we advise and offer our customers the solutions to their energy reduction and … have: The ability to sell ideas, products, and services. Excellent time management skills and the ability to multitask. A strategic and inventive mind. Excellent customer service skills. Cross-functional collaboration. Technical skills to understand and propose products or solutions by focusing on the clients requirements. Solid IT skills more »

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »