26 to 50 of 65 Customer Service Jobs in Surrey

Senior Support Engineer – API Platforms Are you looking for an opportunity to make a real impact? Are you passionate about customer success but also highly technical? We’re looking for an experienced Support Engineer to join the Global Support team of a market leader SaaS company and help resolve platform technology issues. As a Support Engineer, you’ll provide … maintain deep expertise in the suite of products and troubleshoot and resolve high-level support cases. You’ll also create and maintain knowledge articles related to the resolution of customer-reported problems and execute operational tasks to provision, rebuild, configure and restore services for customer cloud environments. To be successful in this role, you’ll need Familiarity with … the Agile software development lifecycle, and experience providing technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect tracking system such as JIRA. In addition, you’ll need strong exposure to broad technical skills such as Java More ❯

maximise sales and profitability. Operate within a designated region to achieve sales and gross profit targets across the full product range. Use the Group s CRM system to manage customer activity, schedule visits, and report on opportunities and market conditions. Plan and prepare customer visits to ensure maximum return from each call. Collaborate effectively with colleagues to enhance … customer service and operational efficiency. Maintain close communication with suppliers to stay informed on product developments and identify potential opportunities. Ensure all CRM records and reporting are accurate, timely, and up to date. Actively promote the company s values and vision in all interactions. Take a proactive approach to health and safety, reporting any concerns promptly. Support business … grade C or above) in Maths and English, or equivalent. Full, clean UK driving licence. Our Ideal Candidate: A motivated, target-driven individual with a passion for sales and customer service. Professional and personable, with a collaborative approach to teamwork. Someone who takes pride in delivering an exceptional customer experience. Organised, adaptable, and eager to identify and develop More ❯

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and … email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating More ❯

Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do you thrive in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key … technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and maintaining accurate system data Resolving customer complaints in line with company policies Supporting promotional and technical activities Collaborating with colleagues to improve service delivery Participating in our Saturday support rota (paid overtime) Attending training … diagnostic skills (ideally 5+ years in the boiler/heating industry) ACS Core & Boiler certification (CCN1, CENWAT) desirable Oil qualifications a plus Excellent communication and IT skills A collaborative, customer-first mindset Bonus: Air source heat pump or F-Gas Cat 1 certification ?? Whats In It for You? Competitive salary + paid overtime 22 days holiday + bank holidays More ❯

Position: Mobile Funeral Service Specialist Level One Location: Frederick W Paine Funeral Directors, East Molesey Job Type: Full-Time, Permanent Salary: £29,279.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a Mobile Funeral Service … choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can … branch in the local community and contribute to outreach Train in Funeral Conducting to assist with ceremonial duties during peak times Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations Communication, organisation, and administrative skills - confident with legal paperwork Confident More ❯

methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player More ❯

methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player More ❯

new business venture offering a range of products and solutions to the social housing, healthcare and education sectors. We are looking for a Business Development Manager with a proactive, customer-centric approach, to identify opportunities, build relationships, and develop sales growth for Healthy Buildings Solutions, targeting specific markets to successfully deliver an ambitious strategy. Duties & responsibilities Execute a growth … strategy for each target market to drive sales growth. Develop sustainable and productive relationships with key customers. Understand customer objectives to maximise sales and profitability. Manage specifying ad pricing of all key bids or projects. Forecast and develop annual sales quotas, projecting expected sales volume ad profit for existing and new products. Update and maintain CRM system, sharing information … with wider sales, customer service and purchasing teams. Ensure expected gross margins across the product range are met. Regularly review customer pricing structures ensuring margin is maintained and grown. Skills & experience Self-motivated, able to prioritise and manage own time effectively. Proven ability to build contact database from scratch Tenacious, with experience of managing sales processes lasting More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … who gets along with everyone, communicates professionally but with energy and enthusiasm, and is always ready to share knowledge and lend a hand. Youre all about delivering top-notch customer service, whether its for colleagues or clients. Problem-solving is your thingyou think on your feet and come up with solutions. Self-motivated and hands-on, you dont … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

The Network Team Leader is responsible for leading and managing one of the Second Line Engineering Teams within the Service Centre supporting Managed Services customers, while providing technical hands on support. This role could be suitable for an existing Team Lead/Manager or an experienced Senior Network Engineer who has mentored or been the escalation point in the …/functional escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Knowledge & Experience Technical expertise in multi-vendor enterprise networking, with a focus on managed services environments. Cisco Certified Network Professional (CCNP) certification as a minimum … solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Desirable knowledge in programming/scripting for network automation and operational efficiency. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. Key Responsibilities Technical Leadership Being the hierarchical and functional escalation point for a Network Second Line team More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯

Saturday rota) Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do you thrive in a fast-paced environment where y click apply for full job details More ❯

A Network Team leader or aspiring Team Leader is required for this Managed Service Company based in Surrey. You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and … procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Requirements Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and protocols (OSPF/EIGRP/BGP) as well as … wireless (Meraki). Experience in Fortinet and Palo Alto security appliances and solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. More ❯

A Network Team leader or aspiring Team Leader is required for this Managed Service Company based in Surrey. You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and … procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Requirements Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and protocols (OSPF/EIGRP/BGP) as well as … wireless (Meraki). Experience in Fortinet and Palo Alto security appliances and solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. More ❯

A Network Team leader or aspiring Team Leader is required for this Managed Service Company based in Surrey. You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and … procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Requirements Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and protocols (OSPF/EIGRP/BGP) as well as … wireless (Meraki). Experience in Fortinet and Palo Alto security appliances and solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. Salary + bonus + on call + overtime More ❯

Kenneth Brian Associates are recruiting for an enthusiastic administrator on behalf of a leading company based in Whyteleafe. We are seeking someone who has excellent customer service skills, with the ability to communicate at all levels and have office banter at the same time! You must be a motivated individual with a 'can do attitude who can work … within a team. Duties: Assist in delivering all aspects of administration - documentation, contracts, ordering materials, purchase orders etc. Responsible for planning and managing engineers daily work schedule First line customer assistance - e.g., answering telephone calls/emails and dealing with customers/clients, re-directing calls where required. Uploading and allocating documents to online systems Keeping online systems up More ❯

on experience) + 5% performance bonus Type: Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service click apply for full job details More ❯

systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid … resolution. Follow ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and … technical knowledge to stay up-to-date. What Were Looking For Previous experience in a helpdesk or IT support role. Strong troubleshooting skills and a passion for delivering excellent customer service. Ability to manage multiple tasks and work within SLAs, KPIs, and OLAs. Benefits Youll Enjoy Subsidised health & dental care Life assurance (3x salary) Discount platform and Ride2Work scheme More ❯

hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the … direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level … the uptime, performance, and security of our hosted platforms. You'll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients. What You'll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and More ❯

reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you ll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you'll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯