1 to 17 of 17 Service Delivery Jobs in Surrey

IT Service Delivery & Cyber Security Analyst – Office 365 Based in Redhill, Surrey (working on a hybrid basis – 2 days per week in the office and 3 days at home) an IT Service Delivery & Cyber Security Analyst is required on a contract basis to work with a … to work through an umbrella company or PAYE. Our clients Windows IT infrastructure is hosted abroad. 50% of the role will be ensuring the service delivery of IT operations deployed locally in the UK. You'll be expected to advise on potential technical improvements and help out on … the service desk occasionally. The other 50% of the role is working with suppliers to advise on cyber security. Experience of cyber security is necessary as you'll need to ask questions about Disaster Recovery procedures. Candidates must have commercial experience providing 1st and 2nd line support (ideally within more »

responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is accurately more »

deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer Key … Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based role … regular travel to customer sites in UK and overseas will be required at short notice. Responsibilities Interface with Projects, Product line, Engineering, Sales and Service Administration taking ownership of all aspects of Services. Communicate to Senior Management through Service Reviews or other means, updates of the service more »

the People Operations Leader in delivering the payroll for c11,000 employees. They will be accountable for and report to senior stakeholders on the service delivered by the payroll team. The role focuses on leading and delivering end to end internal payroll in line with legislation in a timely … management of the team and reporting to stakeholders, a key component of the role is delivering or leading on projects that impact the payroll delivery in the form of legislative, benefit or system changes. Key Accountabilities: * Commitment to supporting the HR Operations Leader - People Services UK&I in delivering … monthly payroll reconciliation. * Ensure that various third-party payment reports including Pensions and Court Orders are processed and reconciled, requesting payments from the Shared Service Facility (SSF) where appropriate. * Ensure the BACS payment is authorised and transmitted within the required deadlines. * Accountable for the Company's compliance with National more »

2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to … end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to … cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress more »

support on category queries and liaising with preferred suppliers. Supplier Management: Proactively manage category suppliers, developing strong performance cultures through effective working relationships. Value Delivery: Identify opportunities to deliver value through supplier contract management, competitive tenders, and procurement savings. Data Analytics: Use data analytics to assess supplier data, improving … Project Support: Assist with change or transformation project activities as needed. Stakeholder Collaboration: Engage and collaborate with internal stakeholders to ensure alignment in category service delivery, share lessons learned, and generate new ideas. Governance and Assurance: Ensure adherence to and promotion of governance and assurance activities related to … between internal stakeholders and Indirect Procurement Services, you'll drive procurement efforts across all business units. Your role will involve agile collaboration, ensuring effective service delivery, and building strong relationships with internal teams. Travel may be necessary to support stakeholders, and you'll also contribute to broader business more »

Customer Service Agent - Egham - £25,000 to £30,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer relations whilst ensuring … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a … Ability to take responsibility Ability to multi task and meet SLA based deadlines Ability to work on own initiatives, whilst part of a larger service delivery team Additional requirements/Advantages: Experience of incident based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Previous Customer Service more »

Job summary JOB PURPOSE The post holder is responsible for being the line manager and providing leadership and service provision of the CT and MRI departments. JOB SUMMARY To ensure that the CT and MRI departments are run efficiently & provides a responsive and effective service. Main duties of the … job Manage the CT/MRI department to ensure that it offers an effective, responsive & patient centered service supporting the CT and MRI Superintendents Provide a professional leadership role to the staff, leading by example to support, motivate and promote an effective working environment. Lead and provide the training … and competencies of new and existing staff Monitor skill mix and on-going competencies on a yearly basis or as required in line with service development. Organise the Staff Rota including out of hours, on call and bank holidays Assist the CT and MRI Managers with annual appraisals and more »

system test phases, to ensure contractual completions and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery organization Profile: · 5-10 years’ experience in Business Consulting, Software Development or Professional Services, with a strong drive to grow into Team Management and P … L responsibility · Experience with nearshore delivery models · Up to date technical experience and demonstration of continued technical upskilling · Strong work ethos, solution orientation and driven personality · Team-oriented and wider team engagement skills, including demonstration of good knowledge transfer coaching techniques · Presentation and Communication Skills · Knowledge and experience demonstrates more »

we continue to deliver innovative solutions to support their ambitious growth plans. Duties and Responsibilities As they transition to a more secure cloud-centric service, you will be part of the team responsible for developing the firm’s Cyber Security Plans, policies, and processes to adapt to the evolving … Enhance the usage and support of Entra ID (previously Azure AD) for IAM, Identity Governance, and PIM. • Document security processes, tool configurations, and security service delivery/operation. • Assist the Infrastructure team in migrating external services to SSO and integrating other services with security tools. • Support the organization more »

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer more »

general IT issues, optimising their daily workflow with expertise in printing, office applications, and email management. Efficiently manage external support cases to ensure optimal service delivery to our internal users. Take charge of user management tasks in Active Directory, ensuring smooth onboarding, management, and removal processes. Deploy and more »

C-2 levels. Identify, develop, and create innovative solutions for new business opportunities. Oversee & ensure client success and successful realization of engagement outcomes through delivery of services and associated value-based differentiation Lead the portfolio to meet the defined quantitative (Financial and non-Financial) and qualitative KPIs while ensuring … predictable and seamless service delivery in adherence to agreed compliance standards. Partner with domain and technology practices to drive go-to-market and provide differentiated solutions and capabilities in core and emerging areas. Lead as a Solutioning Champion in identified business domains, technology, engineering, and working methods relevant … have a strong background in software development to effectively understand and drive technical solutions for clients. The candidate must have proven experience in project delivery, ensuring that client projects are completed on time, within scope, and according to client expectations. The candidate must possess in-depth knowledge and experience more »

nurture client relationships, attracting a portfolio of clients. Lead the recruitment process, from candidate sourcing and screening to placement, ensuring the highest standards of service delivery and client satisfaction. Oversee the day-to-day operations of the recruitment company, including in time, team management, performance monitoring, and continuous more »

from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS service delivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »