18 of 18 Service Delivery Jobs in Surrey

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven … highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities, and a collaborative working ...

seeking an experienced Service Desk Manager to lead and develop a high-performing IT service desk function. This role is responsible for ensuring efficient service delivery, driving operational excellence, managing client relationships, and building scalable processes that support business growth. The successful candidate will oversee service desk operations, ticket management, team performance, service quality, documentation standards, and continuous improvement initiatives. Acting as a key escalation point, they will ensure clients receive consistent, proactive communication and exceptional service while maintaining strong operational controls and commercial awareness. Key responsibilities include: Leading and developing a service ...

with a global business operating across the EMEA region. Renowned for delivering innovative printing and document solutions, the organisation continues to strengthen its customer service offering and technical support capability as part of its ongoing growth and operational development. As part of this continued investment, the business is seeking … capable and customer-focused support professional who thrives in a fast-paced environment and enjoys combining hands-on troubleshooting expertise with excellent communication and service delivery skills. Your Roles & Responsibilities: While in this position your duties will include, but are not limited to: Providing first and second line ...

Customer Service Agent - Egham - £28,000 to £32,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer relations whilst ensuring … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations ...

seeking an experienced Service Desk Manager to lead and develop a high-performing IT service desk function. This role is responsible for ensuring efficient service delivery, driving operational excellence, managing client relationships, and building scalable processes that support business growth. The successful candidate will oversee service ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

required. * Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance * Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People … administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They ...

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join … Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level ...

road network perform at its best in all conditions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related … undertake technical design and analysis, including signal timings, configurations and CAD drawings, carry out site observations and commissioning activities, and manage elements of project delivery from strategy development through to implementation, stakeholder engagement and document management. This role is ideal for someone who thrives on solving complex problems ...

operations Experience delivering and managing IT projects from planning through to completion Good understanding of Microsoft technologies, infrastructure, networking, and IT service delivery Strong stakeholder management and communication skills Ability to balance strategic planning with hands-on leadership Experience working within a financial services environment is advantageous ...

team , who you will lead and develop The Head of Technical IT , ensuring alignment across all technology functions Colleagues across operations, finance, and service delivery The Senior Leadership Team , advising on risk, transformation, and long-term digital priorities Are you confident influencing senior leaders and shaping strategy … Lead? We dont just offer jobs we build careers and celebrate people. Your Development & Appreciation Annual Excellence Awards we celebrate your impact Long Service Awards recognition every 5 years Development Discussions your growth matters Leadership Development Academy take your next step Your Work-Life Balance 33 days holiday ...

environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key Responsibilities Support the effective maintenance, development, and administration of the Revenues & Benefits system (Academy). Assist … delivering a high-quality systems support service that enables statutory and legal obligations to be met. Develop and maintain a detailed understanding of Academy functionality and system operations. Manage regular data updates and ensure reports are produced in line with business requirements. Support system testing, upgrades, enhancements ...

suit someone who enjoys a practical, fast-paced role with real ownership and variety. Key responsibilities Lead IT operations alongside the external MSP, including service levels, escalations and performance management Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management Oversee contracts … Strong hands-on IT experience, ideally within a Microsoft 365 environment Experience managing or working with an MSP and holding them to account on service delivery Confident managing suppliers, contracts and budgets Strong Excel and numerical skills Organised, proactive and comfortable juggling a varied workload Able to balance ...

trusts, and local authorities. You'll drive new business, develop existing accounts, and work closely with operational teams to ensure excellent customer outcomes and service delivery. What You'll Need Proven success in account management, business development, amd consultative sales Strong relationship-building and stakeholder management skills Experience managing ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your ...

visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … work also includes design as well a project management such as creating pre-construction information, designing signal timings, CAD drawing, site meetings, overseeing planning & delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience ...

visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … work also includes design as well a project management such as creating pre-construction information, controller specification, CAD drawing, site meetings, overseeing planning and delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience ...