1 to 25 of 28 Service Delivery Jobs in Surrey

annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join … wider IT&D Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote ...

Regional Service Delivery Manager - Multi-Site IT Leadership Woking/Addlestone/Basingstoke Corridor £47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery … infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage ...

Service Delivery Manager Location : Remote Salary : £55,000 - £60,000 Job Type : Full time Contract Type :Permanent Join the team behind Arwen.ai - where AI meets real impact. At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic, amplifying … delivers real results: 94% time savings, 21.3% boost in engagement, and a 19% drop in paid media CAC. We are looking for a Service Deliver Manager that cares about making the internet a better place. You will own the end-to-end delivery of Arwens services ...

/config changes. They will coordinate change planning and approvals with our Client(s) and third parties. The role holder will work with Project, Delivery and BAU teams delivering changes, enhancements and new functionality, to help them apply Release Management principles and influence delivery planning and approach … Management processes while aligning to Clients needs. The ideal candidate will have both Change and Release Management experience, as well as an IT projects delivery background, and will have experience of managing technical change and delivering technical solutions, ideally for the Public Sector. The role requires good understanding ...

Working Available) An exciting opportunity has arisen for an innovative and forward-thinking IT Manager to lead the IT function and ensure the seamless delivery of IT services across the business. This role will oversee end-to-end IT service delivery, supporting engineering teams and wider business … Lead and manage the IT department, including recruitment, performance management, development, mentoring and wellbeing. Build a culture of collaboration, continuous improvement and customer-focused service delivery. Ensure appropriate resourcing, capability and planning to deliver IT services across engineering, production and wider business functions. Proactively manage workload planning and resolve ...

Service Delivery Manager Location : Remote Salary : £55,000 - £60,000 Job Type : Full time Contract Type :Permanent Join the team behind Arwen.ai - where AI meets real impact. At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic, amplifying ...

Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

Your New Job Title: IT Support Analyst The Skills You'll Need: IT, Technology, Windows operating systems and Microsoft 365, Customer Service, Service desk Your New Salary: up to £35K per annum plus a 10% bonus Location: Redhill, Surrey Duration: Permanent Job status: Hybrid working, 2 days working … business users. To be successful in this role our client has said it is essential that candidates: 1. Have IT/Technology support service experience in the UK. 2. Exceptional communication skills and detail-oriented problem-solving focus. 3. Are eligible to work in the UK. Sponsorship ...

lead a team of Business Analysts and Functional Consultants. This role plays a critical part in delivering business requirements, driving cost efficiencies and improving service across a diverse project portfolio. The Opportunity As the Senior S2P Business Analyst, you will be responsible for overseeing S2P process improvements and system … will work across procurement, supply chain and invoicing processes, ensuring that business needs are translated into effective technology and process solutions. Key Responsibilities Leadership & Delivery Lead strategic reviews and deliver functional and systems change across major programmes. Act as workstream lead on large projects and overall lead on smaller ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed … Service Provider team based in the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will act as the first … point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents and requests ...

GU21 6EJ. Youll report to theApplication Managerand be a member of the Application Support team in Group IT. Youll work closely with Product Owners, Service Delivery Managers, Project Managers, Architects and Security, as well as managed service providers and software platform vendors to support your role. This … technical and business strategies as well as organisational structure You will need to maintain an awareness of new and emerging technologies and the infrastructure service offerings and products provided by Group IT You will be assigned support tasks from IT ServiceDesk and small change/development tasks from Application ...

role in supporting their Strategic Workforce Services (SWS) vertical within the Global Incubation Hub, which is vital for resourcing needs across Customer Service and Support (CSS). Key responsibilities Collaborating with CSS Delivery Leadership to identify and address workforce needs. Allocating resources and managing workforce capacity to ensure … optimal team performance. Coordinating with approved suppliers to mobilize workforce resources effectively. Driving workforce optimization initiatives to meet project and service delivery goals. Monitoring and reporting on workforce metrics, ensuring alignment with business objectives. Managing relationships with key stakeholders, including Hiring Managers (HMs), Regional and Global directors, Suppliers ...

high quality opportunities. Full Sales Cycle Ownership Manage the end to end sales process: prospecting, discovery, qualification, proposal creation, commercial negotiation, and securing signed service contracts. Consultative Selling Engage senior stakeholders to understand challenges, business objectives, and IT requirements. Position Krome as the contracted service provider best placed … deliver value and expertise. Contract-Focused Sales Drive clients toward adopting Kromes managed services, support contracts, and ongoing solutions. Structure proposals to clearly articulate service led value. Market & Industry Insight Maintain strong awareness of the IT landscape, competitor services, and emerging trends. Apply insight to refine sales strategy ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Waterfall projects Strong experience in logistics, warehouse management, S4 HANA/ECC, and 3PL integrations Experience managing third-party IT providers and SAP service delivery Analytical mindset with strong stakeholder management and communication skills FMCG, EWM, IM, Finance, or EDI experience is a bonus This is an exciting ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level of support. You will act as the link between sales teams, technical specialists, and clients, ensuring … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...

perfect opportunity for you. About the Role As an Administrator , you’ll work across several areas of the business, including account management, service delivery, purchasing, and general operations. Over time, you’ll also gain exposure to marketing activities and key IT service offerings. This is a great … clearly. Support managers with client communications, updates, and reporting. Purchasing & Supplier Coordination Process hardware and software orders. Liaise with suppliers for pricing, availability, and delivery information. Track stock levels and ensure timely fulfilment of orders. Marketing Support (as you develop) Assist with social media content, email campaigns, and website ...

organisation for an experienced IT Support Lead. This role is critical in supporting regulated laboratory environments, ensuring data integrity, system compliance, and robust IT service delivery across laboratory and enterprise systems. Key Responsibilities Administer Chromatography Data Systems (CDS), including Empower, with responsibility for user account management, system backups … Assurance and laboratory teams to ensure data integrity and full compliance with audit trail requirements. Coordinate with external vendors regarding system upgrades, patches, and service-level agreements. Implement and maintain validated states for computerized systems in compliance with GxP, 21 CFR Part 11, and EU Annex 11. Develop, execute ...

remedial Working on motors, pumps, AHUs, FCUs, and three-phase power systems Maintaining accurate records and documentation Delivering a high standard of customer service on-site Collaborating with clients and colleagues to ensure excellent service delivery Requirements: Fully qualified in Electrical or Mechanical engineering (NVQ Level ...

defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional … environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management ...

Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service Managing your workload to achieve the SLA's in the most efficient way To be successful in this role you will need to demonstrate … supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. ...

multi-disciplinary sales team across both businesses * Drive new business acquisition while strengthening key client and partner relationships * Align sales activity with marketing, service delivery, and leadership teams * Oversee forecasting, pipeline management, and performance reporting * Play a key role in pricing strategy, proposition development, and cross-sell/ ...

Croydon , UK Contract: 12-month Fixed Term Contract About the Role We are seeking an experienced Oracle Reporting Analyst to join central Oracle Services delivery team.This role will play a critical part in strengthening reporting and analytics across Oracle Fusion platform and connected systems. You will design, develop … reporting assets. User Support & Enablement Provide guidance on running, interpreting, and troubleshooting Oracle Fusion reports. Deliver training sessions and user guidance to support self-service reporting. Promote data literacy and best practice reporting across the organisation. Continuous Improvement Identify opportunities to automate and streamline recurring reporting activities. Support enhancements ...