151 to 171 of 171 Customer Experience Jobs in the Thames Valley

Billing and Revenue Specialist

Location
Reading, England, United Kingdom
team based in Reading. This is a fantastic role within a friendly team, giving you responsibility for the accurate, timely, and continuous processing of customer orders, invoices and revenue transactions, and ensuring revenue recognition complies with company policies and procedures. You will be responsible for this process from entering … customer orders, submission of invoices to customers and revenue recognition. This is a hybrid role with 1 day in our Reading, UK office reporting to the Revenue Supervisor. Responsibilities: Ensure all orders received comply with company policy and accounting regulations. Book the sales order and create sales invoices accurately ...

Head of EMEA CSS Operations CU NEU

Location
Reading, England, United Kingdom
Grow with us EMEA CSS Operations is the trusted, digitally-enabled business orchestrator, supporting frictionless customer experiences throughout its Life Cycle and providing insights that secure firm, compliant execution against financial and operational EMEA CSS targets, delivering market-leading cost efficiency, customer and employee satisfaction and enabling continuous … with the CU & SLs stakeholders, ensure smooth selling of compliant, first-time right solutions and efficient on time and on cost deliveries that improve customer satisfaction. The role, ensures best practice generation and sharing with wider EMEA CSS Operations team to drive operational excellence across EMEA CSS. This roles ...

Field Service Engineer

Hiring Organisation
Concept Technical
Location
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£28000 - £33250/annum van and overtime
West London Company Vehicle Provided About the Opportunity Are you a hands-on engineer who enjoys solving technical problems, working independently, and delivering exceptional customer service? We are looking for a Field Service Engineer to join a growing and innovative technology business that provides industry-leading solutions to forecourt … enhance the end-user experience. This is an excellent opportunity for an engineer with electrical, electronic, IT, EPOS, fuel systems, or field service experience who is looking to develop their career within a specialist sector. Full training will be provided, including manufacturer-specific certifications. The Role As a Field ...

Customer Success Manager

Location
Milton Keynes, England, United Kingdom
Location: Milton Keynes – based in office 2 days a week (hybrid) Hours: Full time Reporting to: Head of Customer Success Salary: £42,000 – £45,000 + variable (15% of base OTE) Framework: L3 About WorkBuzz WorkBuzz was founded in 2018, has raised £12.5m funding and has 400 clients, including … team works, not just how you work. Peer mentoring — Supporting the development of newer Client Success Executives. Cross-functional collaboration — Working with Product and CX to feed client insight into wider decisions. Data & CRM — Keeping customer success metrics and records accurate and current in Planhat. Commercial performance — Delivering against ...

TV

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£12.71 per hour
Join a Leading Client as a TV/AV Sales Promoter! Job Overview: We are seeking an enthusiastic and customer-focused TV/AV Sales Promoter to represent leading global consumer electronics brand within retail stores. You will engage customers, deliver exciting product demonstrations, and help shoppers find … perfect home entertainment solutions while driving sales and enhancing the overall customer experience. Location: Slough Salary : £12.71/hour Contract Length: 2nd Oct 2027 Start Date: ASAP Key Responsibilities: Engage with customers, understand their needs, and recommend suitable home entertainment products. Deliver compelling demonstrations of TVs, OLED displays, Mini ...

Security Awareness Analyst (Human Risk)

Location
High Wycombe, England, United Kingdom
their resilience to phishing, social engineering and other user-targeted cyber threats. This is an excellent opportunity for someone who enjoys combining cyber security, customer engagement, reporting and service improvement in a fast-paced and growing cyber security business What you’ll be doing? Manage the onboarding … resolve service-related issues efficiently and effectively. Provide regular updates to customers, manage expectations and maintain strong working relationships. Support service reviews and customer meetings, presenting findings and recommendations in a clear and professional manner. Contribute to the ongoing improvement of Security Awareness and Human Risk Management services. What ...

Service Delivery Manager

Location
Milton Keynes, England, United Kingdom
right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high-quality service delivery through BAU, service transitions … service reviews, and service improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong ...

Customer Service Agent

Hiring Organisation
Pertemps Thames Water
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 25,694 Annual
Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent , you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making … real difference every day. What you'll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every step of the way, and accurately ...

Business Development Specialist

Location
Reading, England, United Kingdom
leading UK technology solutions provider, helping organisations unlock the power of technology through innovative IT hardware, services, and solutions. With a strong reputation for customer service, technical expertise, and long-term partnerships, my client is continuing to grow their Corporate and Commercial division. Due to this expansion, my client … their growing team in Reading. This is an exciting opportunity to join a business where you’ll have the autonomy to build your own customer base, develop long-term relationships, and benefit from uncapped earning potential. The Role As a New Business Development Executive/Manager, you will ...

Customer Insight Analyst - Hybrid (3 days in-office)

Location
Slough, England, United Kingdom
GOAT Interactive, the online division of the Editec Group, is seeking a Customer Insight Analyst to drive data-led decisions across marketing, CRM and product. You will analyze promotional activity and VIP behavior to influence strategy and optimize customer experiences. The role sits in a growing analytics team ...

Associate Technologist - Virtual Desktops

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
evolve and innovate Softcat messaging, capabilities, and services to reflect the evolving needs of our customers and ensure Softcat continues to provide world-class customer experiences and engagements. In doing this we help develop Softcat's offering and capabilities, elevating the perception our partners and customers have of Softcat … OCTO. As an Associate Technologist, you will directly support the Executive and Advisor level Solutions Sales team and related technology partners on mid-market customer engagements. As a member of the technology team, you will become a trusted advisor, and will share your experience, knowledge, and passion ...

Senior DevOps Engineer — Cloud Automation & Delivery

Location
Slough, England, United Kingdom
Pioneertechlabs in Slough is seeking a skilled DevOps Engineer to enhance customer experiences through functional systems. This role requires providing technical support, performing root cause analysis for errors, and developing software in Java, Ruby, or Python. The ideal candidate will have experience in public cloud environments such ...

Legal Counsel

Location
Slough, England, United Kingdom
Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal team. … quickly and where everyone is working together to make things happen. About You A broad general commercial contracts background is key, most likely with experience acting for or working with a consumer business or a retail business. Additional experience in tech and digital as well as data privacy ...

Consultant

Location
Slough, England, United Kingdom
future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check … fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. Integrated Consulting Integrated Consulting is Indegene's consulting business, helping life sciences organizations solve complex business challenges and deliver transformative outcomes. ...

Omnichannel CX Lead: Journey Design & Campaign Strategy

Location
Reading, England, United Kingdom
Thames Water Utilities Limited is seeking a Contact Channel CX Lead to shape how customers interact across channels, delivering seamless, engaging experiences. You will lead journey managers and channel owners, driving cross-channel storytelling and data-driven improvements. You’ll design end-to-end customer journeys, implement best practices ...

Interim Financial Controller

Location
Slough, England, United Kingdom
global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners … providing insights to senior management. You will be instrumental in managing monthly reporting, consolidation of Group results, Audits and Statutory accounts, Payroll, Treasury, Customer profitability and R&D projects, as well as leading the finance team. What you would do as our Financial Controller Responsibilities of the role ...

Senior DevOps Engineer: Cloud Automation & Reliability

Location
Slough, England, United Kingdom
technology company in Slough is seeking a DevOps Engineer to build functional systems that enhance customer experience. The role involves deploying product updates and identifying production issues while implementing integrations. Candidates should have a strong background in software engineering, particularly with Java, Ruby, or Python, and experience ...

Client Executive - Corporate

Hiring Organisation
NetApp
Location
Windsor, Berkshire, UK
Employment Type
Full-time
role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impactJob RequirementsDevelop a deep understanding of customer's strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp's differentiated unified platform and solutions. Act as a trusted advisor … customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery ...

PDI Technician

Hiring Organisation
JobHeron
Location
Aylesbury, Buckinghamshire, South East, United Kingdom
Employment Type
Temporary
Salary
£30,000
basic tools for equipment setup and minor adjustments The ability to work independently while also being a strong team player Good communication skills Previous experience in a technical, print, IT, warehouse or stock control environment would be advantageous, particularly if youve worked with printers, MFDs or similar equipment. Manual … where success, passion, care, integrity and teamwork genuinely matter. This is a role where the work you do has a direct impact on the customer experience. Youll be trusted to take ownership, work accurately and make sure equipment is delivered in the best possible condition. Whats on Offer? Employee ...

Head of Digital Growth & Transformation

Location
Reading, England, United Kingdom
seeking a Head of Digital Growth to lead the multi-year digital modernisation across adviser and customer experiences. The role shapes the growth thesis, orchestrates cross-functional squads, and balances business case discipline with regulatory and consumer duties … regulated environment. Based in the UK (Stirling/Edinburgh/London/Reading) with hybrid working, the role reports to the Director of AX, CX & Digital Proposition and oversees a team of up to six transformation projects. #J-18808-Ljbffr ...

Strategic Partner Account Manager - Remote

Location
Reading, England, United Kingdom
Manager to strengthen its UK partnership with Softcat. You will build trusted relationships, influence stakeholders, and drive initiatives into action, engaging in partner and customer-facing sales conversations. You will develop joint growth plans, accelerate pipeline opportunities, and coordinate resources across teams to ensure exceptional partner and customer ...