26 to 35 of 35 Customer Retention Jobs in the Thames Valley

class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance … expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: Serving as the primary technical expert on the Cyera Platform ...

studies, battlecards and value-based messaging. Support sales training and objection-handling strategies across the portfolio. Market & Competitive Insight Lead competitor analysis, buyer research, customer segmentation and win/loss analysis. Use insight to continuously improve positioning, campaigns and market effectiveness. Provide market intelligence and evidence to support Portfolio … Development and Product Management decision-making. Customer & Adoption Marketing Partner with the Chief Revenue Officer to drive customer adoption, advocacy and growth. Develop customer success stories, case studies, onboarding content and cross-sell campaigns. Support long-term customer engagement and retention initiatives. Performance Measurement ...

have each other's backs. The Role This is a role for someone who wants their models used, not admired. You will solve complex customer and commercial problems through advanced analytics, experimentation and machine learning, working with rich customer, booking, behavioural, marketing and digital data. The problem space … broad: segmentation, propensity, personalisation, customer value, retention, forecasting and commercial optimisation. Alongside hands‐on work, you will shape analytical methodology, mentor other data scientists and help our most valuable models move from experiment into decisions that change what the business does. The data is rich, the questions ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

Team Proven ability to foster and sustain strong relationships with an internal overlay and pre‐sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry … maintain strong client relationships: The capacity to cultivate and nurture long‐lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results‐oriented with a focus on achieving and exceeding sales targets: A goal‐driven mindset and a relentless pursuit of targets ...

IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … Doing... Client Relationship Management and Retention Manage the client relationship post-sale, supporting the implementation team and onboarding process. Drive client retention through proactive engagement and ongoing support. Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services. Develop ...

that all client-related information, including contacts and meeting activities, is accurately recorded in the CRM system.Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales … candidate for this role will have:Experience in managing SME client portfolios with a consultative approach to build long-term relationships.Proven ability in client retention, renewals, and identifying cross-sell and upsell opportunities.Skilled in leading service review meetings, documenting actions, and ensuring follow-through across internal teams.Understanding ...

professional who acts as a technical and strategic adviser to key customers, maximizing the value of Proofpoint products and managed services. You will drive customer satisfaction, retention, program maturity and expansion opportunities to enhance the customer’s security program. You will own relationships, lead strategic reviews ...

keen to make a difference every day, please read on: RESPONSIBILITIES Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision. Provide assistance to our digital banking clients and address their ongoing technical & functional questions. Act as technical go-to person for our customer … test, package and ensure the timely and accurate solution delivery. Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities. Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team. Use a case tracking ...

Mason Blake, a leading global asset manager, seeks an RFP Specialist to join its Global RFP team in London. You will support institutional and third-party distribution efforts across international markets, contributing to business development ...