76 to 100 of 137 Customer Service Jobs in the Thames Valley

high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions … to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance … a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced More ❯

not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯

have: previous experience in a similar IT Support, 1st-2nd line, desktop support type position experience supporting Windows environments, O365/Azure, Intune, Active Directory/Entra ID excellent customer service and communication skills, with a passion for delivering excellent support On offer Salary circa £35-40,000 plus excellent benefits Robert Half Ltd acts as an employment More ❯

mobile devices and audio-visual systems Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of the global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for products … to network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets Previous Experience/Qualifications: Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level, preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Desirable Requirements Proficiency with Salesforce or other CRM software Knowledge of manufacturing and industrial automation. Knowledge More ❯

of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career with us means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn … We are looking for someone with experience managing an end-to-end payroll process for multiple payrolls within a large pan European team. You are dedicated, resourceful, have a customer-service mentality. You demonstrate extraordinary attention to detail and professionalism in all interactions. You possess solid organizational and communication skills and you have proven experience of being able … to obtain monthly updates for payroll in a timely manner Respond in a timely manner to queries from the payroll vendor, HR Services and employees (via the HR Employee Service Centre) Maintain SOX payroll compliance through established internal processes Understand GL reporting as relates to payroll, and secures good working relationships with Finance/GL teams Support Time and More ❯

of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career with us means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn … We are looking for someone with experience managing an end-to-end payroll process for multiple payrolls within a large pan European team. You are dedicated, resourceful, have a customer-service mentality. You demonstrate extraordinary attention to detail and professionalism in all interactions. You possess solid organizational and communication skills and you have proven experience of being able … to obtain monthly updates for payroll in a timely manner Respond in a timely manner to queries from the payroll vendor, HR Services and employees (via the HR Employee Service Centre) Maintain SOX payroll compliance through established internal processes Understand GL reporting as relates to payroll, and secures good working relationships with Finance/GL teams Support Time and More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day … and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. More ❯

systems, including; Hardware, Network and Infrastructure faults. Configuring new user IT/Telecoms/Print equipment Networking devices and providing general support with any technical related queries. Providing exceptional customer service to ensure issues are being resolved in a timely manner. Essential Skills Proven experience in hardware and software fault diagnosis and resolution. Desire to continually enhance job More ❯

nominations for marketing campaigns and product edits on the LK Bennett and concession websites Working collaboratively with the rest of the e-commerce team including Design, Marketing, Development and Customer Services Review processes and ways of working- always looking for ways to improve these and make them more efficient. WHO YOU ARE Previous digital or trading experience in related More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Join a tech-forward, globally recognised law firm in a dynamic role where innovation, collaboration, and cutting-edge communication technology come together to shape the future of More ❯

solid attention to detail. Salary 37-38k. (Training in Software Development, AI technologies, IOT, Contact Centre application, Machine Learning, SaaS, Cloud Applications), and more. Very Much of a Customer facing CX ROLE. Our clients take pride in their core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in their high-quality products … University or Commercial or Own Project GIT/GitHub Fact finding Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person :Technical Support Engineer/Graduate Software Developer 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry … or knowledge of database query language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. More ❯

leading technology partners to deliver innovative and tailored security solutions across London and the surrounding areas. We are currently seeking three experienced Engineers to join the team: Installation Engineer Service and Maintenance Engineer Gates and Barriers Engineer My client is at the forefront of cloud security technology, deploying systems such as Brivo Access, Eagle Eye CCTV, Abloy/Aperio … systems, alongside a diverse array of Access/Door Entry solutions including Brivo, Paxton, BPT, Urmet, and 2N. They are looking for self-reliant engineers capable of: Responding to service calls, performing maintenance, fault finding and excelling in a dynamic environment. And/Or Being responsible for handling all aspects of installation projects, from first fix and second fixing … Carrying out routine maintenance and repair of security items including gates, barriers, bollards etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customer service Requirements: Experienced and very technically proficient Full driving licence Live in or around Northwest London Available for on-call work at weekends Very reliable and able to More ❯

to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group … network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly … exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office More ❯

of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new More ❯

Support Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create More ❯

Some experience in .NET software development, particularly in C# and WPF Experience with software repositories, such as Git or Mercurial Strong mathematical and problem-solving abilities Excellent communication and customer service skills Adaptability, initiative, and a passion for innovation Why Join This Company? This company is at the forefront of cutting-edge technology, offering a dynamic and collaborative More ❯

of sales scripts and materials. Attend trade shows or events as needed (once up to speed). Required Skills, Knowledge and Expertise Essential 2+ years of experience in sales, customer service, or lead generation in a technical environment. Strong communication and interpersonal skills. Degree or equivalent experience in Engineering, Business, Marketing, or a related field. Familiarity with CRM More ❯

of sales scripts and materials. Attend trade shows or events as needed (once up to speed). Required Skills, Knowledge and Expertise Essential 2+ years of experience in sales, customer service, or lead generation in a technical environment. Strong communication and interpersonal skills. Degree or equivalent experience in Engineering, Business, Marketing, or a related field. Familiarity with CRM More ❯

of working within an automated processing environment (desirable). Minimum 1 years experience in catering (desirable). The ability to work calmly under pressure. Excellent communication, team work and customer service skills. Good literacy skills, verbal written and spoken. Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health, and Safety and DFT requirements (Role specific). More ❯

experience in consulting or industry with specific relevance to Global Business Services Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with More ❯

equipment to meet turnaround times and quality levels. Fault diagnosis and repair of supporting equipment covering, to meet turnaround times and quality levels. Provision of a technical query answering service to customers including out-of-hours coverage where contracted for. Recording work on the Company failure reporting system(s) to ensure a full audit trail is available for long More ❯

in building relationships, managing customers, and growing revenue A demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation Essential skills which include customer presentations, proposal writing, negotiation and contracting The ability to liaise with and gain the trust and respect of a wide range of people at all levels Good verbal and … written communication skills Good customer service skills, friendly, polite and courteous manner when dealing with people THE COMPANY: We are one the leading suppliers of packaging solutions to the FMCG sector within the UK and have been established for over 30 years. Our clients include some of the most noticeable names on the UK High Street, but we More ❯