Customer Service Jobs in the Thames Valley

76 to 100 of 212 Customer Service Jobs in the Thames Valley

Trainee IT Helpdesk Technician / 1st Line Support

Milton Keynes, Buckinghamshire, England, United Kingdom
Newto Training
you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Fire and Security Engineer

Reading, Oxfordshire, United Kingdom
4way Recruitment
to £45,000 basic Uncapped commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota managed by area hiring manager … with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients Attend call-outs and emergency repairs as part of a scheduled rota Provide excellent customer service and represent the company professionally at all times Ensure compliance with all relevant industry standards and health & safety regulations Requirements Fire & Security Engineer Proven experience with fire alarms, CCTV, intruder alarms, and access control systems Gent-trained or experience with Gent fire systems (highly advantageous) Full UK driving licence Strong technical troubleshooting and problem-solving skills Ability More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 55,000 Annual
Posted:

Second Line IT support

Wokingham, Berkshire, United Kingdom
MB Group Management Ltd
Windows 11 , ensuring minimal disruption to staff across the organisation. Support the wider deployment of new PCs as part of the Technology Refresh strategy. Provide helpdesk cover, responding to customer issues promptly and professionally. Troubleshoot and resolve technical queries to maintain high levels of customer satisfaction. Serve as one of the primary contact points for user support via … face-to-face interactions, telephone, and online channels. Contribute to core services that support customer service strategy and standards, IT operations, disaster recovery, business continuity planning, and organisational communications. About You We are looking for a candidate who: Has experience supporting Windows operating systems, ideally including involvement in a large-scale Windows 10/11 upgrade project. Possesses … strong technical troubleshooting skills and a customer-focused approach. Communicates clearly and confidently with users of all technical abilities. Enjoys working in a fast-paced environment and can manage multiple priorities effectively. Works well both independently and as part of a collaborative team. More ❯
Employment Type: Contract
Rate: £170 - £180/day INSIDE IR35
Posted:

Hardware Break/Fix Field Computer Engineer (L2) Reading

Reading, Berkshire, South East, United Kingdom
Global Technology Solutions Ltd
per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Reading area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware-level troubleshooting. HP/Lenovo … SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused … components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering More ❯
Employment Type: Contract
Posted:

Hardware Break/Fix Field Engineer Northampton

milton keynes, south east england, united kingdom
Global Technology Solutions Ltd
per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Northampton area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware-level troubleshooting. HP/Lenovo … SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused … components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering More ❯
Posted:

Admin Assistant

Reading, Oxfordshire, United Kingdom
Connect Group
for detail. 2+ years of experience in an admin related role. Familiarity with Sage and Salesforce is a plus. AV industry experience preferred, but not required. Responsibilities Manage the customer service inbox and telephone line, ensuring prompt, professional resolution of all queries and concerns. Oversee the full order cycle, including daily status checks and running reports to confirm … accurate shipping and dispatch. Process and maintain accurate records for all orders. Proactively manage customer backorders using internal reporting, providing timely updates and estimated time of arrivals to all relevant parties. Maintain accurate and up-to-date customer and transactional information within CRM and ERP systems ( Salesforce and Sage ). If you are interested in the AV Admin More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 30,000 Annual
Posted:

Admin Assistant

Reading, Berkshire, United Kingdom
Connect Group
for detail. 2+ years of experience in an admin related role. Familiarity with Sage and Salesforce is a plus. AV industry experience preferred, but not required. Responsibilities Manage the customer service inbox and telephone line, ensuring prompt, professional resolution of all queries and concerns. Oversee the full order cycle, including daily status checks and running reports to confirm … accurate shipping and dispatch. Process and maintain accurate records for all orders. Proactively manage customer backorders using internal reporting, providing timely updates and estimated time of arrivals to all relevant parties. Maintain accurate and up-to-date customer and transactional information within CRM and ERP systems ( Salesforce and Sage ). If you are interested in the AV Admin More ❯
Employment Type: Permanent
Salary: £27000 - £30000/annum
Posted:

Senior ICT Technician - Schools

Berkshire, United Kingdom
hireful
for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. … You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: Senior ICT Technician aka IT … or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 35,000 Annual
Posted:

Senior ICT Technician - Schools

Field based - Bucks and Berkshire, Berkshire, United Kingdom
hireful
for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. … You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on... Role: Senior ICT Technician aka IT … or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more More ❯
Employment Type: Permanent
Salary: £32000 - £35000/annum £32k - £35k base salary plus mileage
Posted:

Senior ICT Technician - Schools

High Wycombe, Buckinghamshire, South East, United Kingdom
Hireful
for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. … You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on... Role: Senior ICT Technician aka IT … or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more More ❯
Salary: £30,000
Posted:

IT Support Engineer - Hermitage

Thatcham, Berkshire, United Kingdom
Hays Technology
in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in IT support Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return £25.15 Per Hour What you need to do now If More ❯
Employment Type: Contract
Rate: £22.00 - £25.15/day £25.15 Inside IR35
Posted:

Trainee - Cyber Security

Milton Keynes, Buckinghamshire, England, United Kingdom
Newto Training
you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Business Development Executive

Eton, Berkshire, United Kingdom
Hybrid/Remote Options
Connect Recruitment
the business we are considering lending to. • Evaluate creditworthiness and risks of loan applicants by analysing financial data including income, financial statements, and collateral when underwriting cases. • Provide excellent customer service by promptly responding to questions and concerns from loan applicants, explaining the loan application process, and communicating decisions effectively. • Keep yourself updated on loan products, underwriting standards More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM Delivery Lead

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid/Remote Options
Hays
Your new company You'll be joining a market-leading organisation with a nationwide presence and a strong reputation for innovation and customer service. The technology function is responsible for delivering cutting-edge solutions that enable operational excellence and support ambitious transformation programmes. Your new role As CRM Delivery Lead, you'll play a key role in a major More ❯
Employment Type: Contract, Work From Home
Posted:

Junior Account Executive

Aylesbury, Buckinghamshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with annual bonus taking your earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Junior Account Executive

Berkshire, UK
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-time
Posted:

Junior Account Executive

Maidenhead, Berkshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum
Posted:

Junior Account Executive

Reading, Berkshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum
Posted:

Junior Account Executive

Milton Keynes, Buckinghamshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Business Development Manager

Reading, Oxfordshire, United Kingdom
On Target Recruitment Ltd
and nurses in surgeries. Organizing conferences for doctors and other medical staff. Building and maintaining positive working relationships with medical staff and supporting administration staff. Work closely together with Customer Service team on price quotations, tenders, frameworks, pricing, orders samples and customer issues. Covering the south ideally based on the M4 Corridor as there will be time … a hunter (the job involves getting new business) Charismatic networker (relationship-seeker who intentionally make connections with both internal partners and external contacts) Can demonstrate resilience for rejection. Understands customer needs regular contact and feedback. Demonstrates a track record of success. Takes actions to meet or exceed customer expectations If you think the role of Business Development Manager More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 57,000 Annual
Posted:

ICT Technician - Buckinghamshire

Buckinghamshire, England, United Kingdom
Xact Placements Limited
of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new More ❯
Employment Type: Full-Time
Salary: £26,000 - £31,000 per annum
Posted:

Senior ICT Technician

Buckinghamshire, England, United Kingdom
Xact Placements Limited
of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Senior ICT Technician

Berkshire, England, United Kingdom
Xact Placements Limited
of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Linux Engineer-SC, DV Security Cleared-East Midlands-£550

Milton Keynes, Buckinghamshire, United Kingdom
SmartSourcing Ltd
Cleared required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Bedford, Luton, North London. 560 per day Umbrella As you will support a secret classification customer service with a high dependency on system access from site, this role will require 5 days onsite working per week. Working in a Security Cleared environment. You will More ❯
Employment Type: Contract
Rate: GBP 550 Annual
Posted:

Systems Controller

Reading, Berkshire, South East, United Kingdom
Robert Half
Work with the Warehouse Manager to improve operational workflows using system capabilities. Provide stock and sales reports to support decision-making and forecasting. Operations Support Collaborate with Warehouse and Customer Service teams to resolve technical or operational system issues. Manage complimentary stock requests, including quotations, collections, and delivery coordination. Participate in regular operational and stock planning meetings to More ❯
Employment Type: Permanent
Salary: £35,000
Posted:
Customer Service
the Thames Valley
10th Percentile
£24,500
25th Percentile
£28,000
Median
£34,500
75th Percentile
£38,750
90th Percentile
£44,202