26 to 50 of 53 Service Delivery Jobs in the Thames Valley

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

system improvements Ensure systems are secure, backed up, and operating efficiently Liaise with third parties such as suppliers and clients in regard to service delivery Help with some basic office facilities tasks to ensure smooth day-to-day business operations. Required Skills & Experience 23 years of experience ...

functionality and readiness prior to dispatch. Apply firmware updates and conduct fault diagnosis where required. Capture and maintain Quality Assurance records for tested equipment. Service Delivery & Support Work to delivery schedules, ensuring tasks are completed on time and to specification. Keep the Rental Management System (RMS) fully ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis … right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR ...

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert ...

United KingdomFind out how well you match with this jobJob ID787843## Grow with usOur Exciting OpportunityThe E2E Solution Architect is part of a Solution delivery team driving major transformation programmes for Tier 1 telco operators in the UK.Role will be the main contact for the solution design for both ...

improvement approach to maintain, optimize, and enhance the system. Key Responsibilities System Maintenance & Support: Monitor and maintain the SuccessFactors environment to ensure high-level service delivery. Troubleshoot functional/technical issues and collaborate with external support partners on escalated matters. Release Management: Review, recommend, and prepare the system ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

technical leadership for signalling-related projects, produces high and low-level designs, and collaborates with internal stakeholders and vendors to support network evolution and service delivery. Key Responsibilities Design signalling solutions for core voice network platforms, including IP STP, DSC (DRA/DEA), IMS, and Legacy voice core nodes. ...

Build and execute strategic account plans for all key customers to ensure long-term partnerships. - Drive sales growth through strong relationship management and consistent service delivery. - Introduce new product developments and expand product ranges within accounts. - Collaborate with internal teams across Sales, Marketing, Commercial, Finance, and Operations for seamless ...

outsourcing arrangements, franchising, intellectual property, manufacturing and data protection. With a clear emphasis on building long-term client relationships, collaboration and high-quality service delivery, the firm continues to invest in its people and foster a supportive and inclusive working culture. Your new role This is an excellent … skills and broaden your commercial understanding. Strong communication skills and a collaborative mindset are key, alongside a commitment to delivering high standards of client service and contributing positively to team performance. What you'll get in return You will join a supportive and inclusive firm that places real emphasis ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

leadership position where you will take responsibility for the day-to-day operational management of a mission-critical facility, ensuring the highest levels of service delivery, technical excellence and customer satisfaction. You'll lead a team of skilled engineers, oversee critical infrastructure, and ensure all maintenance activities … safely and on schedule. Maintain compliance with all contractual KPIs, SLAs and Health & Safety legislation. Build and maintain excellent working relationships with clients, ensuring service levels consistently exceed expectations. Manage contractors, including supervision, permits and quality of work. Coordinate quotations and surveys for remedial and project works. Respond ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base click apply for full job details ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working ...

presentations to communicate results to internal and external stakeholders Support the development & testing of other analysis and simulation tools to improve product performance and service delivery. Requirements: 3 years of experience Has developed complex models & simulations in MATLAB/Simulink, ideally using meteorological data, of involving networks/communications ...

lead IT services for Orchard Therapeutics. Hybrid role based in Hammersmith, UK, reporting to corporate IT leadership. You will drive strategy, governance, and service delivery across the Orchard landscape, ensuring regulatory compliance and alignment with Kyowa Kirin's direction, while coaching teams and partnering with senior stakeholders. #J ...

successful candidate will lead MDR analysts and day-to-day operations, ensuring operational quality, timely incident handling, effective customer communication, consistent reporting, and continuous service improvement. As part of the Managed Detection and Response team, you will help deliver best-in-class monitoring, detection, and response services that proactively … What you will do Lead day-to-day MDR operations, overseeing case queues, analyst workloads, SLA performance, escalations, and resource allocation to ensure consistent service delivery. Guide and review incident investigations, validating findings, assessing business impact, recommending response actions, and ensuring appropriate escalation management. Serve as a key point ...

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

regulators, customers, industry bodies, and key strategic partners. Operational Oversight Ensure operational excellence across all UK data center facilities, delivering maximum uptime, resilience, and service quality. Define, monitor, and report on KPIs related to availability, efficiency, maintenance performance, and service delivery. Ensure implementation and compliance with global operational … Regulatory Management Own and manage the UK operational budget, including forecasting, cost control, and financial performance. Drive cost optimization initiatives while maintaining performance and service quality. Ensure full compliance with UK legislation, including Health & Safety (HSE), environmental regulations, and energy compliance frameworks. Oversee governance, audit readiness, and regulatory reporting ...