26 to 50 of 92 Service Delivery Jobs in the Thames Valley

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you'll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

exciting opportunity has arisen for an experienced Delivery Manager to join a growing technology and consultancy environment. This is a key operational leadership position, responsible for ensuring the day-to-day stability, quality and consistency of service delivery across multiple teams. Working closely with Team Leaders, Project … point of coordination, ensuring projects remain on track, operational issues are resolved quickly, and customers receive a consistently high standard of service. Alongside operational delivery, you will work closely with the senior leadership team to identify and implement improvements that increase efficiency, strengthen service processes and enhance customer ...

based working in the Reading area and at home. The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff. Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. Provide application lifecycle technical expertise for the support, monitoring, troubleshooting … established technical standards such as CMMI and ISO. Engage in and provide support for transition/transformation efforts. Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service skills. … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts. Produce and implement ...

Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

transportation of perishable goods and healthcare products. The successful candidate will support the transport operation, ensuring effective route planning, fleet compliance and delivery performance. Key Responsibilities Briefing and debriefing drivers at the start and end of shifts Planning and optimising daily delivery and collection routes Allocating work … working time requirements Managing any operational issues, delays or route changes throughout the day Liaising with drivers, customers and internal teams to ensure smooth service delivery Monitoring delivery schedules and ensuring agreed time windows are achieved Managing exceptions and providing contingency planning where required Maintaining accurate transport ...

around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will:Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

make sure that the ITIL practices and processes needed for Crown business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to.The EISS Application … governance rules covering Sarbanes Oxley and the ITIL Processes defined in the EISS ISO Quality ManualContribute to continuous improvement of the project and support delivery processesAct as Service ownerRequired Education and QualificationsA bachelor’s degree in an Information Technology subject (or similar)Certified in ITIL FoundationPRINCE2 qualificationRequired Knowledge ...

team? The role is located in the Samsung Networks Europe’s (SNE) team of Mission Critical Support Services. The team is empowering our delivery of Public Service solutions in Europe with our market leading portfolio of products ranging from Device Clients, RAN, Core and MCPTX Application Services. … Senior MCX Engineer sit across the Test and Delivery teams under the leadership of the Test and Service Delivery Manager and play a key role in SNEs mission as the team who lead the testing, performance and operational availabilty of our products, meeting customer expectations, contractual milestones ...

Azure, on-premises infrastructure, virtualisation, storage, networking and container platforms including Kubernetes and Red Hat OpenShift . Working closely with security, architecture, application and service delivery teams, you will support business-critical services while driving automation, modernisation and operational excellence. Key Responsibilities Design, deploy and support enterprise infrastructure … secure deployment of containerised workloads. Improve automation, observability and operational efficiency. Support platform scalability and lifecycle management. Operational Excellence Maintain infrastructure services against agreed service level objectives. Identify and resolve recurring operational issues. Improve monitoring, alerting and performance management. Ensure operational processes follow industry best practice. Automation & Continuous Improvement ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Main duties of the job Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities Produce accurate reports … escalation and maintain IT asset registers and security incident reporting Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide ...

Objectives Manage customer expectations, ensuring the customer and key stakeholders are aware of any risks and/or changes that might affect the overall delivery of their Services.Plan and organise all activities to coordinate releases and interdependencies.Identify and understand risks to the delivery of services … minimise or mitigate any risk to service delivery to customers.Maintain strong relationships and perform an advisory role with multiple internal stakeholders to ensure ongoing process adherence, which can be measured and fed back to relevant teams. Proactive in the identification and understanding of risks to the delivery ...

play a key role as they scale The Role We are looking for a Director of Business Systems and Transformation to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered change across business systems, integrations … automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity and day to day team ...

internal users and engineering teams.This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery … hosted AI platform, ensuring services remain secure, reliable and available.Monitor platform health and performance, investigating and resolving issues as part of day-to-day service support.Carry out routine maintenance and lifecycle activities, including patching, upgrades and scale-out activities.Work with engineering, security and service teams to support ...

customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...