26 to 50 of 50 Service Delivery Jobs in the Thames Valley

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

Location Milton Keynes MK7 8JU – role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide … technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/ ...

well-established Retail organisation is looking to appoint an IT Director to join its Executive Leadership Team, taking full responsibility for technology strategy, delivery and transformation across the UK operation. Based in Milton Keynes, this is a senior leadership position combining strategic direction with operational control. As IT Director … line with overall business objectives Act as a strategic partner to senior stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements ...

senior site leadership with hands on commercial ownership, ensuring agreed budgets and KPIs are exceeded through customer advocacy, community engagement, and high-quality operational delivery Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work out of normal business hours) Your main duties … forecasting, and performance reporting as required. Operations & Customer Experience Ensure the smooth day-to-day operation of the centre. Maintain the highest standards of service, presentation, and customer experience at all times. Take responsibility for customers following handover from the Commercial Sales Executive., managing operational needs such as build ...

performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual … service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001–aligned information security framework , the role carries responsibility for infrastructure risk management, vulnerability remediation ...

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

creative attitude that can work as part of a team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery … management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping the service desk record in all toolsets updated in according with agreed work instructions Electronic diary management Your experience: Experience in incident resolution and/ ...

proven track record of optimising systems, processes, and controls. This is a fantastic opportunity for a proactive leader who can manage day-to-day delivery while shaping the future state of payroll within a dynamic and growing organisation. Key Responsibilities Payroll Operations Oversee the accurate and timely processing … complex payroll queries. Team Leadership Lead, mentor, and develop a small payroll team, providing coaching and support. Allocate workload, set priorities, and ensure delivery deadlines are met. Foster a culture of continuous learning and operational excellence. SAP & Process Improvement Serve as the payroll SME for SAP Payroll, driving best ...

proven track record of optimising systems, processes, and controls. This is a fantastic opportunity for a proactive leader who can manage day-to-day delivery while shaping the future state of payroll within a dynamic and growing organisation. Key Responsibilities Payroll Operations Oversee the accurate and timely processing … complex payroll queries. Team Leadership Lead, mentor, and develop a small payroll team, providing coaching and support. Allocate workload, set priorities, and ensure delivery deadlines are met. Foster a culture of continuous learning and operational excellence. SAP & Process Improvement Serve as the payroll SME for SAP Payroll , driving best ...

exceptional client service. They are looking for an experienced Sales development Manager to lead their FM team, drive performance, and help grow our service offering. Values driven: This is a value driven business and successful candidates should be able to demonstrate the following values: Getting stuff done Going … finance teams to develop competitive, compliant, and profitable bids Analyse tender requirements and produce compelling commercial and technical responses Costing & Commercial Management: Accurately estimate service delivery costs for hard and soft FM contracts Prepare pricing models for contracted revenue, ensuring margin targets are achieved Understand risk, mobilisation costs ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

Description The Vendor Relationship Manager has commercial and operational responsibility for Fosway's research and services with the Vendor community, including core research, delivery of the Fosway Vendor Programme (FVP) and added value services. Working closely with the Service Delivery and Research Operations Managers, you will … there is no additional OTE. Responsibilities Drive Successful Vendor Relationship Outcomes Primary relationship manager for vendors Managing the vendors' participation in core engagement and service credit activities Onboarding of new vendors Follow vendor management processes and ensure all supporting documents are maintained and updated in a timely manner Ensuring ...

contribute to a mission-critical programme, supporting the development of a new enterprise-wide data foundation that will enable better decision-making and service delivery for colleagues and stakeholders across the UK. Your new role As a Data Analyst, you will play a key role in shaping ...

love organising, coordinating, and making things happen? This is your chance to join a forward‐thinking tech organisation that’s shaping the future of service delivery. We’re looking for a Bid & Sales Coordinator to join our growing Revenue Team - someone proactive, detail‐driven, and excited to play ...

love organising, coordinating, and making things happen? This is your chance to join a forward‐thinking tech organisation that’s shaping the future of service delivery. We’re looking for a Bid & Sales Coordinator to join our growing Revenue Team - someone proactive, detail‐driven, and excited to play ...

both leadership and hands-on involvement, with approximately 50% of time dedicated to performing cleaning duties alongside the team. The successful candidate will ensure service excellence, uphold ISO (phone number removed) Class 8 standards, and foster a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Leadership • Supervise … team of cleaning operatives across designated zones within the data hall and support areas. • Allocate tasks and monitor daily performance to ensure service delivery meets SLAs. • Actively participate in cleaning duties, maintaining high standards and setting the example for the team. Quality Assurance • Conduct regular audits and inspections ...

seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customers satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified from … relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the 5G service. The role will involve: Order management ...

Centre Engineer who wants to work in a diverse rolewhere no two days are the same. As the Data Centre Engineer, you willprovide the delivery of both planned and reactive FM maintenance services. The Data Centre Engineer, will be responsible for: Carrying out routineplanned maintenance in line with scheduled … with current company policies and procedures and report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. You will be responsible for ensuring own work and work of those under ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

focus on Microsoft security technologies. Support improvements to SOC playbooks, documentation and reporting. Help maintain accurate records of incidents to ensure high-quality service delivery. Contribute to team discussions, knowledge sharing, and continuous improvement. Stay informed about new security threats, technologies and best practices as part of your apprenticeship … innovation and robust cyber security. We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined. We take a collaborative, one team approach with our clients to drive sustainable change, providing ...

decision-making processes and enhance overall efficiency within large, complex systems. The company works with organisations across the UK to help strengthen connectivity and service delivery. Whilst the company has grown significantly, it still retains its start-up mentality, encouraging new ideas, knowledge sharing and team work. The company … week in their central Oxford office. What will I be doing? You will be supporting a team of Account Managers on the delivery of multiple projects. Although your focus will be on a recent large business win, you will also assist with other projects as the business requires. This ...

customers to ensure their ongoing satisfaction. Collaborate with internal teams to resolve issues swiftly. Supplier Liaison: Maintain robust relationships with suppliers to ensure seamless service delivery. Customer Advocacy & Feedback: Represent the voice of the customer within the organization to influence product and service improvements. Advocate for customer needs … upsell, cross-sell, and renewal opportunities in collaboration with the sales team. Data-Driven Insights: Analyse customer data to make informed decisions and improve service delivery. Develop and maintain reports and dashboards to track customer success metrics. Problem-Solving: Address and resolve customer complaints and concerns effectively. ...