as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, activelistening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support … plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, activelistening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, activelistening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support … plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, activelistening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, activelistening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support … plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, activelistening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to More ❯
an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments … to problem solving. Ability to work independently. Excellent knowledge of Windows applications and the MS O365 Suite Knowledge of ITSM tools (ServiceNow, Hornbill,FreshService, Zendesk, etc.) Strong communication and activelistening skills Desirable Requirements ITIL V3/V4 foundation certification (Intermediate or higher desirable) Knowledge of IT industry & best practices and all relevant industry standards Understanding of Agile More ❯
of support process testing across delivery teams. Required Skills & Experience: Previous Central Government project experience . Strong interpersonal skills with the ability to lead, facilitate, and document meetings effectively. Activelistening and analytical skills to draw clear conclusions. Experience in reporting project updates to senior stakeholders. Familiarity with structured toolsets to support SD&T processes. Confidence in discussing More ❯
functions, Resellers, and members of the Customer Support teams. A proactive, consultative and organized approach, a customer service and ownership mind-set, as well as relationship management, problem solving, activelistening and discovery skills - both internally and externally- are critical to success. The CSM is expected to stay up to date with related industry knowledge, the latest innovations … a high level of engagement and customer service Stakeholder management: Values feedback and insight from others; proactively ensures leadership is up to date, and supports activities and initiatives through active and conscious communications Problem-solving : Able to look for innovative, creative solutions to routine and new challenges. Willing to share results. Uses all types of resources available to resolve More ❯
comfort working with systems such as Salesforce and Microsoft Office. Key Responsibilities and Duties: Customer Service and Relationship Building Provide timely, accurate, and empathetic support to prospective students through activelistening, information guidance, and effective problem-solving. Respond to student inquiries via WhatsApp, phone, email, and other communication channels with a high level of professionalism and attention to More ❯
be great if you also: Have excellent engagement and influencing skills with an ability to establish trusted advisor relationships with business decision makers Have exceptional organisational skills, communication and activelistening skills Have strong business acumen and problem-solving skills Are data-minded with an excellent ability to manipulate and organise analytics for decision making. An understanding of More ❯
the ability to analyze and report on key performance metrics. Technical proficiency to understand and articulate AWS services and solutions. Strategic thinking and problem-solving skills. Excellent storytelling and activelistening abilities. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your More ❯
development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our activelistening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and More ❯
individual pieces of data relate and influence one another (ii) hypothesise and test patterns from data statistically. Strong stakeholder engagement skills with senior management specifically: (i) effective questioning and activelistening skills (ii) the ability to challenge constructively to determine business requirements. Meticulous attention to detail and commitment to data accuracy. Strong documentation practices for analytics solutions. Proven … we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals More ❯
customer satisfaction and productivity metrics. Continuously seek ways to improve personal performance and contribute to overall team success. Skills and Experience Excellent communication skills, both verbal and written. Strong activelistening skills and ability to empathise with customers. Proficiency in using computer systems, including MS Office and CRM software. Ability to multi-task, prioritise, and manage time effectively. More ❯
Strong analytical and behavioral problem solving skills An understanding of contact center KPIs Desired Experience: Experience with Workforce tools such as Talkdesk, Agyle Time, Salesforce, etc. Strong communication skills: activelistening, writing/typing, informal communication Ability to build and maintain reporting Ability to establish strong partnerships with internal work groups Critical thinking skills in formulating hypotheses, interpreting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
independently managing projects in a fast-paced international environment. A solid foundation in sales skills is required, with prior experience in the industry being essential. Additional key skills include activelistening, cross-functional engagement, negotiating, proactivity, client orientation, and various sales and communication methods, including consultative selling to accurately identify and meet client needs. Native level English, Dutch More ❯
initiatives. Do you have what it takes? Excellent Communication & Interpersonal Skills: Strong written and verbal communication with the ability to tailor messages to different audiences. Confident in stakeholder engagement, activelistening, and building relationships across all levels. Creative & Innovative Thinking: A forward-thinking individual who can generate fresh ideas and create engaging content in diverse formats. Solution-focused More ❯
background) The motivation, grit, and focus needed to develop a new market Self-motivated and results oriented Outstanding communication skills including both phone and written communication as well as activelistening (Fluency in French is a plus) CRM experience is an asset FRENCH is an asset Experience in enterprise software selling is a strong plus More ❯
goals, such as using OKRs (Objectives and Key results) • team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills • strong activelistening and verbal and written communication skills to build networks and partnerships with stakeholders at all levels across the organisation • tenacity and strong sense of accountability Priyanka Sharma More ❯
goals, such as using OKRs (Objectives and Key results) • team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills • strong activelistening and verbal and written communication skills to build networks and partnerships with stakeholders at all levels across the organisation • tenacity and strong sense of accountability Priyanka Sharma More ❯
goals, such as using OKRs (Objectives and Key results) • team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills • strong activelistening and verbal and written communication skills to build networks and partnerships with stakeholders at all levels across the organisation • tenacity and strong sense of accountability Priyanka Sharma More ❯
goals, such as using OKRs (Objectives and Key results) • team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills • strong activelistening and verbal and written communication skills to build networks and partnerships with stakeholders at all levels across the organisation • tenacity and strong sense of accountability Priyanka Sharma More ❯
london (city of london), south east england, united kingdom
Vallum Associates
goals, such as using OKRs (Objectives and Key results) • team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills • strong activelistening and verbal and written communication skills to build networks and partnerships with stakeholders at all levels across the organisation • tenacity and strong sense of accountability Priyanka Sharma More ❯
Burton-On-Trent, Staffordshire, Burton upon Trent, United Kingdom
Reed Technology
Strategic and analytical thinking, with the ability to see both the big picture and the finer details. Solid understanding of business processes and systems analysis. Excellent communication skills, including activelistening and the ability to distil complex information. Strong interpersonal skills, with the ability to build rapport across all levels of the organisation and tailor your approach to More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Inspired Energy Solutions Ltd
work in a fast-paced environment and ability to work to deadlines. Strong stakeholder management- internal and external. Strong organisational skills and attention to detail. Strong communication skills verbal, activelistening and written. As teamwork is really important to us, we re looking for a respectful and inclusive person that values company culture. GCSEs and A-Levels. Desirable More ❯
Acumen: Ability to understand and articulate basic technical concepts of a B2B SaaS platform. Communication Skills: Strong verbal and written communication skills with a focus on building relationships and activelistening Problem Solving: A proactive and resourceful approach to solving customer problems and a willingness to learn new skills. Soft Skills: High level of empathy, patience, and a More ❯
experience skills and behaviours: Able to work on multiple projects and manage multiple tasks concurrently. Excellent interpersonal skills with the ability to build and maintain credible working relationships. Excellent activelistening skills to understand and interpret stakeholders' needs. Excellent verbal and written communication skills. Experience of working within a regulated environment, preferably within the financial sector. Certification in More ❯