Service Design Manager
- Location
- Redhill, England, United Kingdom
Service Transition Plan, ensuring alignment with contractual requirements and TfL governance. Lead the development of end-to-end service designs covering service design, change management, testing, transition, and decommissioning processes. Ensure all service designs support safe, controlled implementation of changes, minimising disruption to live services and customers. Define … failure. Lead the service assurance process, ensuring all design, development, testing, and release stages are completed and approved prior to deployment Lead the Change Advisory Board (CAB) process, ensuring all service design aspects of proposed Changes are adequately defined, assessed, and approved Drive operational readiness and service transition, including ...