Continuous Improvement Jobs in the UK

1 to 25 of 2,987 Continuous Improvement Jobs in the UK

Head of Operational Excellence

Yorkshire, United Kingdom
Harrison Scott Associates
edge technology and deep industry expertise to deliver tailored, high-quality communications across digital and print channels. This company prides itself on a collaborative culture and a commitment to continuous improvement, making this an exciting opportunity to be part of a forward-thinking, client-focused organisation. The Head of Manufacturing Excellence is responsible for leading a team … of Process Engineers to deliver initiatives that enhance operational efficiency, reduce waste, and improve quality performance. This is a key leadership position responsible for the delivery of innovation and continuous improvement initiatives across manufacturing in-line with operational strategic objectives. This role leads change through embedding a culture of Continuous Improvement across manufacturing to … best practices and methodologies, such as Lean, Six Sigma, and Agile. Establish KPIs to monitor process performance and deliver measurable improvements. Drive cultural change by embedding a mindset of continuous improvement across manufacturing. Work closely with senior leaders and stakeholders to identify opportunities for strategic improvements. Support the Director of Manufacturing in the design and implementation of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Delivery Manager

Manchester, Lancashire, United Kingdom
AQA Recruiting
that are critical to AQA's mission. Working with internal teams and trusted suppliers, you'll make sure change is delivered on time, to a high standard, and with continuous improvement at the heart of how you work. Key responsibilities You'll be responsible for: leading cross-functional delivery teams to plan, develop, and support software products … encouraging collaboration, trust, and continuous improvement across the teams increasing quality through continuous improvement of: + processes, driving agile/lean good practice, + people, through modelling leadership behaviours, coaching, and + technology, ensuring systems reflect good practice facilitating product increment (PI) planning and execution running scrum of scrums meetings and keeping workflows efficient … What we're looking for To succeed in this role you'll need: strong experience of delivering software in agile and lean environments, including scaled agile evidence of driving continuous improvement initiatives to improve delivery outcomes solid technical knowledge across a range of software technologies, processes, and platforms a structured approach to problem solving, with the ability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal, Delivery Manager

London, UK
European Bank for Reconstruction and Development
and impact are achieved by eliminating bottlenecks and waste. The Principal is dedicated to streamlining workflows, ensuring that teams work with autonomy and efficiency while fostering a culture of continuous reflection and adaptation. By considering the broader impact across teams, business units, and processes, the Principal ensures that simplification leads to amplifying results and better business outcomes. Act decisively … EBRD business teams, and external partners. They facilitate open dialogue and actively work to break down silos, ensuring that team members across different functions are aligned and focused on continuous improvement. The Principal embraces an empower over control mindset, trusting teams to own their work while providing strategic guidance to ensure alignment with broader business objectives. They focus on … optimising ways of working, minimising interdependencies and disruptions, and ensuring the team delivers continuous value. The Principal makes trade-offs transparent, ensuring stakeholders understand the impact of prioritisation decisions, which fosters trust and alignment across teams. Engineering Excellence The Principal leads in embedding delivery principles and ways of working across teams, creating an environment where engineers can thrive. They More ❯
Posted:

Transformation PMO Analyst - 12 month FTC

London, United Kingdom
Aztec
and Onboarding: Coordinating and providing training to delivery teams and responsible for onboarding new team members to provide all the key foundations enabling exceptional delivery Demonstrate a passion for continuous improvement by proactively working with project teams to understand and suggest improvements in ways of working and processes Manage relationships amongst stakeholders by building confidence and trust … informed on change plans and ensure that they are coordinated with overall delivery plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance project outcomes Documentation and Reporting: Maintain comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders Skills … plans, schedules, prioritises, and manages work effectively; delivers to multiple and challenging deadlines; organised and disciplined but able to cope with ambiguity; excellent attention to detail and quality assurance Continuous improvement: identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Delivery Manager

Manchester, North West, United Kingdom
AQA
that are critical to AQA's mission. Working with internal teams and trusted suppliers, you'll make sure change is delivered on time, to a high standard, and with continuous improvement at the heart of how you work. Key responsibilities You'll be responsible for: leading cross-functional delivery teams to plan, develop, and support software products … encouraging collaboration, trust, and continuous improvement across the teams increasing quality through continuous improvement of: processes, driving agile/lean good practice, people, through modelling leadership behaviours, coaching, and technology, ensuring systems reflect good practice facilitating product increment (PI) planning and execution running scrum of scrums meetings and keeping workflows efficient escalating issues, managing … What we're looking for To succeed in this role you'll need: strong experience of delivering software in agile and lean environments, including scaled agile evidence of driving continuous improvement initiatives to improve delivery outcomes solid technical knowledge across a range of software technologies, processes, and platforms a structured approach to problem solving, with the ability More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Fleet Control Platform Specialist

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
performance. The specialist also supports system maintenance, training, and documentation, acting as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR … platform usage. Support onboarding and offboarding processes, ensuring users have the correct level of system access. Maintain user configuration standards to support operational efficiency and accountability. Training, Documentation, and Continuous Improvement Create and maintain up-to-date documentation, user guides, and support materials. Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications … maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on continuous improvement, you proactively seek opportunities to enhance functionality, streamline workflows, and enable effective decision-making. You take ownership of your work, balancing day-to-day operational demands More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Fleet Control Platform Specialist

newport, wales, united kingdom
Hybrid / WFH Options
Motability Operations
performance. The specialist also supports system maintenance, training, and documentation, acting as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR … platform usage. Support onboarding and offboarding processes, ensuring users have the correct level of system access. Maintain user configuration standards to support operational efficiency and accountability. Training, Documentation, and Continuous Improvement Create and maintain up-to-date documentation, user guides, and support materials. Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications … maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on continuous improvement, you proactively seek opportunities to enhance functionality, streamline workflows, and enable effective decision-making. You take ownership of your work, balancing day-to-day operational demands More ❯
Posted:

Fleet Control Platform Specialist

bristol, south west england, united kingdom
Hybrid / WFH Options
Motability Operations
performance. The specialist also supports system maintenance, training, and documentation, acting as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR … platform usage. Support onboarding and offboarding processes, ensuring users have the correct level of system access. Maintain user configuration standards to support operational efficiency and accountability. Training, Documentation, and Continuous Improvement Create and maintain up-to-date documentation, user guides, and support materials. Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications … maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on continuous improvement, you proactively seek opportunities to enhance functionality, streamline workflows, and enable effective decision-making. You take ownership of your work, balancing day-to-day operational demands More ❯
Posted:

Fleet Control Platform Specialist

bath, south west england, united kingdom
Hybrid / WFH Options
Motability Operations
performance. The specialist also supports system maintenance, training, and documentation, acting as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR … platform usage. Support onboarding and offboarding processes, ensuring users have the correct level of system access. Maintain user configuration standards to support operational efficiency and accountability. Training, Documentation, and Continuous Improvement Create and maintain up-to-date documentation, user guides, and support materials. Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications … maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on continuous improvement, you proactively seek opportunities to enhance functionality, streamline workflows, and enable effective decision-making. You take ownership of your work, balancing day-to-day operational demands More ❯
Posted:

Fleet Control Platform Specialist

bradley stoke, south west england, united kingdom
Hybrid / WFH Options
Motability Operations
performance. The specialist also supports system maintenance, training, and documentation, acting as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR … platform usage. Support onboarding and offboarding processes, ensuring users have the correct level of system access. Maintain user configuration standards to support operational efficiency and accountability. Training, Documentation, and Continuous Improvement Create and maintain up-to-date documentation, user guides, and support materials. Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications … maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on continuous improvement, you proactively seek opportunities to enhance functionality, streamline workflows, and enable effective decision-making. You take ownership of your work, balancing day-to-day operational demands More ❯
Posted:

Continuous Improvement Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Escode, Part of NCC Group
Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working … look at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence … and continuous improvement. You will be responsible for designing and implementing robust processes with business leaders, managing complex projects/programmes from inception to completion, and delivering measurable business outcomes. Key Accountabilities/Responsibilities: Project Delivery/Programme Management: Design and scope project/programme initiatives with senior leaders and operational stakeholders, ensuring a strong focus on strategic alignment More ❯
Posted:

Continuous Improvement Manager

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Escode, Part of NCC Group
Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working … look at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence … and continuous improvement. You will be responsible for designing and implementing robust processes with business leaders, managing complex projects/programmes from inception to completion, and delivering measurable business outcomes. Key Accountabilities/Responsibilities: Project Delivery/Programme Management: Design and scope project/programme initiatives with senior leaders and operational stakeholders, ensuring a strong focus on strategic alignment More ❯
Posted:

Continuous Improvement Manager

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Escode, Part of NCC Group
Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working … look at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence … and continuous improvement. You will be responsible for designing and implementing robust processes with business leaders, managing complex projects/programmes from inception to completion, and delivering measurable business outcomes. Key Accountabilities/Responsibilities: Project Delivery/Programme Management: Design and scope project/programme initiatives with senior leaders and operational stakeholders, ensuring a strong focus on strategic alignment More ❯
Posted:

Services Production Management Business Control Centre (Global Lead) - Director

London, United Kingdom
Hybrid / WFH Options
Citigroup Inc
do Strategy Definition & Delivery: Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets … obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness: Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events … experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline Exceptional staff engagement and talent development skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Automation Test Analyst

Maidenhead, Berkshire, UK
Mars IS UK
and vendors. Drive alignment of automation objectives with business priorities, compliance requirements, and quality standards. Lead cross-functional collaboration to ensure automation strategy supports seamless integration testing, regression, and continuous delivery in a hybrid SAP and non-SAP environment. Collaboration with Testing COE and Test Factory: Work closely with the test factory to define which test scenarios and processes … automated) is executed through the test factory under the guidance of the Testing COE. Facilitate knowledge sharing and alignment between the COE, test factory, and project teams to drive continuous improvement and innovation in testing approaches Framework & Tooling Strategy: Promote adoption of best practices for automation script development, maintenance, and version control within an enterprise context Stakeholder … align expectations and promote and support a culture of quality and automation excellence. Provide strategic guidance to testing teams, external vendors, and business users on automation capabilities Risk Management & Continuous Improvement: Identify automation related risks impacting project timelines, quality, or compliance and work closely with Senior Performance Test Lead to propose mitigation strategies. Monitor automation KPIs and More ❯
Posted:

Automation Test Analyst

Windsor, Berkshire, UK
Mars IS UK
and vendors. Drive alignment of automation objectives with business priorities, compliance requirements, and quality standards. Lead cross-functional collaboration to ensure automation strategy supports seamless integration testing, regression, and continuous delivery in a hybrid SAP and non-SAP environment. Collaboration with Testing COE and Test Factory: Work closely with the test factory to define which test scenarios and processes … automated) is executed through the test factory under the guidance of the Testing COE. Facilitate knowledge sharing and alignment between the COE, test factory, and project teams to drive continuous improvement and innovation in testing approaches Framework & Tooling Strategy: Promote adoption of best practices for automation script development, maintenance, and version control within an enterprise context Stakeholder … align expectations and promote and support a culture of quality and automation excellence. Provide strategic guidance to testing teams, external vendors, and business users on automation capabilities Risk Management & Continuous Improvement: Identify automation related risks impacting project timelines, quality, or compliance and work closely with Senior Performance Test Lead to propose mitigation strategies. Monitor automation KPIs and More ❯
Posted:

Automation Test Analyst

Eton, Berkshire, UK
Mars IS UK
and vendors. Drive alignment of automation objectives with business priorities, compliance requirements, and quality standards. Lead cross-functional collaboration to ensure automation strategy supports seamless integration testing, regression, and continuous delivery in a hybrid SAP and non-SAP environment. Collaboration with Testing COE and Test Factory: Work closely with the test factory to define which test scenarios and processes … automated) is executed through the test factory under the guidance of the Testing COE. Facilitate knowledge sharing and alignment between the COE, test factory, and project teams to drive continuous improvement and innovation in testing approaches Framework & Tooling Strategy: Promote adoption of best practices for automation script development, maintenance, and version control within an enterprise context Stakeholder … align expectations and promote and support a culture of quality and automation excellence. Provide strategic guidance to testing teams, external vendors, and business users on automation capabilities Risk Management & Continuous Improvement: Identify automation related risks impacting project timelines, quality, or compliance and work closely with Senior Performance Test Lead to propose mitigation strategies. Monitor automation KPIs and More ❯
Posted:

Automation Test Analyst

Slough, Berkshire, UK
Mars IS UK
and vendors. Drive alignment of automation objectives with business priorities, compliance requirements, and quality standards. Lead cross-functional collaboration to ensure automation strategy supports seamless integration testing, regression, and continuous delivery in a hybrid SAP and non-SAP environment. Collaboration with Testing COE and Test Factory: Work closely with the test factory to define which test scenarios and processes … automated) is executed through the test factory under the guidance of the Testing COE. Facilitate knowledge sharing and alignment between the COE, test factory, and project teams to drive continuous improvement and innovation in testing approaches Framework & Tooling Strategy: Promote adoption of best practices for automation script development, maintenance, and version control within an enterprise context Stakeholder … align expectations and promote and support a culture of quality and automation excellence. Provide strategic guidance to testing teams, external vendors, and business users on automation capabilities Risk Management & Continuous Improvement: Identify automation related risks impacting project timelines, quality, or compliance and work closely with Senior Performance Test Lead to propose mitigation strategies. Monitor automation KPIs and More ❯
Posted:

Technical Improvement Lead

Whittlesey, Cambridgeshire, United Kingdom
Ambitions Personnel
are looking to appoint a Technical Improvement Lead to join their high-performing operations team. This is an exciting opportunity for someone with a process engineering or continuous improvement background to make a tangible impact on efficiency, recovery rates, and plant performance. The Company Our client operates one of the UK's most advanced incinerator … facilities. Handling up to 250,000 tonnes of material per year, the site recovers valuable metals for reuse, with the balance going into the aggregates market. Safety, sustainability, and continuous improvement are at the core of their operation. The Role The Technical Improvement Lead will work closely with operations, maintenance, and engineering teams to identify … plant. This is a hands-on, problem-solving role for someone who enjoys using data to drive change and seeing measurable results on the shop floor. Key Responsibilities: Lead continuous improvement projects to optimise metal recovery and plant throughput. Analyse operational data, identify trends, and produce actionable reports (advanced Excel skills essential). Collaborate on technical troubleshooting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

London, United Kingdom
Hybrid / WFH Options
Methods Business and Digital Technology Ltd
support contract. They ensure that business as usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders, and, where required, drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive … taking corrective action to remove or mitigate Flag anticipated increases or decreases of Demand with the CoreAzure Managed Services Management Team Contribute to internal discussions supporting the department-wide continuous improvement strategy Manage and monitor Customer-specific Continuous Service Improvement initiatives for designated Customers If data is available, work with the Service Improvement … practices and all relevant industry standards Understanding of Agile Methodology and Project management skills Proficient in the use of the broader Microsoft Office suite, including Project and Visio Proven continuous improvement experience from a similar role, including project management Understanding quality service standards and applicable metrics Experience of designing remediation plans to address productivity and efficiency issues More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Programme Manager

Denmark Hill, United Kingdom
South London and Maudsley NHS Foundation Trust
and other procurement activities. Enable and contribute to Trust compliance with relevant procurement legislation, the procurement policy and procedures. To contribute to delivery of efficiencies and service improvements, including continuous improvement initiatives working closely with EPR and procurement team to better manage performance and expenditure. Continuous Improvement: Contribute to post-procurement reviews and lessons … learned exercises to support continuous improvement of procurement processes. Quality Documentation and Records Management: Maintain accurate and up-to-date procurement documentation in accordance with organisational and statutory requirements, including decision logs, requirement specifications, contracts, and evaluation records. Evaluation Support: Assist in the preparation and collation of evaluation criteria, scoring matrices, and the collection and analysis of More ❯
Employment Type: Fixed-Term
Salary: £64156.00 - £71148.00 a year
Posted:

Senior Field Analytics Analyst - Distributor Markets

London, United Kingdom
Insulet Corporation
analytics focus areas. These focus areas include analyzing sales performance and market trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you'll be a critical enabler of Insulet's commercial success, identifying opportunities and recommending improvements that align with … to drive alignment of strategy and tactics as well as inform prioritization decisions. Conduct analysis and translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership Support Continuous Improvement Promote data-driven decision-making through automation, self-service analytics tools, and field team training Drives continuous improvement, automation, and self-service of … days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Management Director

Arbroath, Angus, United Kingdom
JMP Solutions - Canada
Team member of the Convergix UK business unit, which covers three sites in Arbroath and Ballymena. Reporting directly the business unit President you will also coordinate with the VP, Continuous Improvement & PMO for Convergix Automation based in the US and Canada. In this role you will have responsibility for leading the implementation of project management standards in … at Completion Project planning and scheduling Drive a sense of urgency and accountability relative to project performance and key milestones Act as a Project Manager in exceptional circumstances Lead Continuous Improvement within the PM function: Generating clear problem statements/gap analyses Identifying actionable metrics and benchmarks to track improvements Training and empowering each team to lead … and diverse experience. Our values are our foundational concepts on which we build CONVERGIX; we adhere to these no matter what mountain we climb. Integrity - Respect, Transparency, Commitment Excellence - Continuous Improvement, Innovation, Collaboration, Communication Passion - Momentum, Sense of Urgency, Growth, Success, Velocity We thank all candidates for their interest, however only those considered for an interview will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Partner Service Delivery Manager

Wigan, Greater Manchester, North West, United Kingdom
Arrow XL Ltd
at least 7 years experience in contract and performance management within a complex logistics or delivery partner environment? ?Are you a collaborative leader who builds strong relationships and fosters continuous improvement across third-party networks? ?Do you bring a thoughtful approach to compliance, governance, and stakeholder engagement in a fast-paced operational setting? If so, ArrowXL is … or exceed contractual requirements and minimum standards. Attend Monthly Review Meetings to assess performance and drive improvement, including progression through formal performance management processes as needed. Foster continuous improvement and capacity building across the subcontractor network by ensuring appropriate development plans are in place and executed. Identify and address priority areas for quality and performance … enhancement as part of the Continuous Improvement Plan. Collaborate with senior commercial, operational, procurement, and delivery teams to define contractual performance expectations and set the annual Delivery Partner budget. Re-profile expectations at least quarterly to ensure accurate forecasting, target setting, and resource allocation across the network. Work collaboratively with Operational teams and internal stakeholders to bring More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

IT Performance & Quality Manager

London, United Kingdom
Vastbouw
workplace, change your future Ricoh are currently recruiting for an IT Performance & Quality Manager based in London who will play a critical role in ensuring the efficiency, reliability, and continuous improvement of IT services and operations. This role will be instrumental in consistent adoption of best practices, fostering a culture of continuous improvement, defining … and we ll work for you". What you will be doing Define, track, and report on IT performance KPIs and SLAs. Analyse trends and identify areas for improvement in IT service delivery. Collaborate with IT leadership to align performance goals with business objectives. Develop and implement IT quality standards … frameworks, and best practices. Conduct regular audits and assessments of IT processes, systems, and services. Ensure compliance with internal policies and external regulations (e.g., ISO, ITIL, GDPR). Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or ITIL. Facilitate root cause analysis and corrective action planning for recurring issues. Promote a culture of quality More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Continuous Improvement
10th Percentile
£31,250
25th Percentile
£41,250
Median
£57,500
75th Percentile
£77,500
90th Percentile
£95,000