101 to 125 of 3,374 Customer Experience Jobs in the UK

Software Support Analyst - Peterborough £25,000 to £30,000 Do you possess a passion for customer service, coupled with a forward-thinking mindset? Are you in pursuit of a fulfilling career, not just a job? If you bring a background in excellent customer experience and IT support … in our vibrant Peterborough office, we're thrilled to present you with a fantastic opportunity to become a crucial part of our award-winning customer experience team. Our mission? Delivering top-tier Epos and Ticketing software solutions to hundreds of delighted customers! You'll join an exceptional team … renowned for their unparalleled product expertise and customer service prowess. Together, we form a united front dedicated to providing our customers with not just support, but technical mastery and an unforgettable, personable experience. The right candidate will have a relentless drive for continual development with the resolve to dig More ❯

Software Support Analyst - Peterborough £25,000 to £30,000 Do you possess a passion for customer service, coupled with a forward-thinking mindset? Are you in pursuit of a fulfilling career, not just a job? If you bring a background in excellent customer experience and IT support … in our vibrant Peterborough office, we're thrilled to present you with a fantastic opportunity to become a crucial part of our award-winning customer experience team. Our mission? Delivering top-tier Epos and Ticketing software solutions to hundreds of delighted customers! You'll join an exceptional team … renowned for their unparalleled product expertise and customer service prowess. Together, we form a united front dedicated to providing our customers with not just support, but technical mastery and an unforgettable, personable experience. The right candidate will have a relentless drive for continual development with the resolve to dig More ❯

Manager to lead Digital Sales in EMEA. This person will exceed the digital and ecommerce objectives. These include billings, subscribers, traffic, conversion rates and customer experience metrics. In addition, this person will lead the digital and eCommerce projects in collaboration with international teams, being responsible for identifying local … platform improvements, driving new customer acquisition and customer retention projects that drive towards Autodesk's digital goals. This person will report into the Senior Director for the Route to Market Team for Digital eCommerce. The ideal candidate is customer-oriented with excellent eCommerce and digital marketing skills … As an innovative, results-driven professional, with a proven track record of significant sales growth, you will have a solid understanding of the digital customer experience. Responsibilities Actively lead efforts to exceed digital and eCommerce sales goals in EMEA. Relentlessly drive for localized digital experiences that drive engagement and More ❯

client is well regarded as aleading technology business, who are innovators in their industry sector. The role will involve. Providing ServiceAdministration support to the Customer Partner Team andcustomers, to ensure the very best customer experience.Responding to internal and external customer requests quickly, efficiently, and accurately in a … fast-paced environment. Having a proven ability to deliver the highest levels of customer service and customer care. The role will undertake the following Call handling and customer request management Live customer enquiry management Processing service quotations using SAP and CRM Processing service invoicing using SAP … and CRM Stock & Price check on products and parts using SAP Customer data record management and updating Ordering of consumable parts Internal support of internal employees Liaising with internal departments to achieve customer resolutions Our client wouldlike to resource candidateswith the following skills and experience Previous Customer More ❯

Program Manager II, RBS Brand Experience Job ID: ADCI - BLR 14 SEZ - F07 Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Inc. seeks to be Earth's most customer-centric … than 40 categories worldwide, and we still like to work hard, have fun and make history! Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure. Vision of RBS is to accelerate Amazon's flywheel by - Improving … the customer experience by fixing detail page catalog defects at scale - Improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability and - Improving store operations efficiency by driving down cost of operations. We strive to eliminate the root cause of the defect and More ❯

Manager to lead Digital Sales in EMEA. This person will exceed the digital and ecommerce objectives. These include billings, subscribers, traffic, conversion rates and customer experience metrics. In addition, this person will lead the digital and eCommerce projects in collaboration with international teams, being responsible for identifying local … platform improvements, driving new customer acquisition and customer retention projects that drive towards Autodesk's digital goals. This person will report into the Senior Director for the Route to Market Team for Digital eCommerce. The ideal candidate is customer-oriented with excellent eCommerce and digital marketing skills … As an innovative, results-driven professional, with a proven track record of significant sales growth, you will have a solid understanding of the digital customer experience. Responsibilities Actively lead efforts to exceed digital and eCommerce sales goals in EMEA. Relentlessly drive for localized digital experiences that drive engagement and More ❯

Job Description Job Title: Medical Information Customer Experience Specialist ( German ) Location: Dorking Road, Tadworth, Surrey, KT20 7NT Duration: 12 Months WorkType : Onsite Overview: TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. The below client is an American multinational … pharmaceutical and biotechnology corporation. Job Description: Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with high degree of quality customer service in the local language. The MICES may also assist with secondline content management activities. POSITION RESPONSIBILITIES … Medical Information Customer Experience Request Management Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and standards. Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure More ❯

Join Travel Counsellors as our Head of Customer Experience and lead the charge in transforming our websites and apps into high-performing, user-centric platforms. This hands-on role is pivotal in driving engagement, conversions, and commercial impact through best-in-class digital experiences. About the Role As … Head of Customer Experience, you'll shape and execute strategies across UX, SEO, CRO, analytics, personalisation, and international site optimisation - balancing innovation with data-driven decision-making. Working closely with the Product, Tech, and Marketing teams, you'll ensure every digital touchpoint aligns with our commercial goals and … incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Essential Skills Proven digital experience in UX, CRO, SEO, analytics, & innovation Skilled in GA4, GTM, A/B testing, and attribution modelling Agile mindset and hands-on execution style More ❯

Job Description Title: Medical Information Customer Experience Specialist (MICES) German Speaking Duration: 12-month contract Hours: 37 per week Location: Walton Oakes Interview: in person Medical Information Customer Experience Specialist (MICES) Walton Oaks based We are looking for an English-speaking MICES who also speaks fluent … German POSITION SUMMARY Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with high degree of quality customer service in the local language. The MICES may also assist with secondline content management activities. POSITION RESPONSIBILITIES Medical Information Customer Experience Request Management • Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and standards. • Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/Work More ❯

online payment systems, managing business health for Payments and Gift Cards across APAC. Your role will be crucial in resolving operational issues that impact customer experience and payment performance. You'll collaborate with global teams, manage third-party partnerships, and lead initiatives to enhance our payment offerings. Key … job responsibilities • Lead partner assessments, contract negotiations, and launch readiness for new payment projects • Drive improvements to address customer pain points within the Payments organization • Manage operational relationships with third-party partners and internal stakeholders • Identify operational gaps and set requirements for new projects • Oversee medium to large-sized … business operations projects • Train analysts on internal escalation responses and customer service resolution • Collaborate with business and technical teams to support new payment products • Work with technology teams to improve payment processing performance • Define and analyze metrics to assess performance and trends A day in the life As a More ❯

Senior Product Manager, French Customer Experience, Canada Product & Tech Job ID: ULC - A49 At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great product experiences for our … customers. We are looking for a dynamic, customer-obsessed and innovative Sr. Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business model is evolving with technology and industry trends. Improving the shopping experience for French … shopping journey to identify engineering and translation gaps in areas such as search relevance, detail page attributes, etc. and propose solutions to address these customer pain points. We also need to identify new opportunities where Canada could leverage advances in emerging technologies such as Large Language Models to create More ❯

and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters : From day one, we value your ideas and contributions. You'll make a tangible impact by offering … opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and … for leading companies of all major industries, including consumer goods, financial services, retail, telecommunications, global energy & materials, and AI. Our clients benefit from our experience in core areas of marketing such as branding, pricing, customer experience, customer lifecycle management, customer insights, marketing ROI, digital marketing More ❯

Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building system integration focused solutions that enable our business customers to get their systems integrated with Amazon. The needs of … these business customers and alliances are different from those of the traditional Amazon customer, so we are reinventing everything from their connectivity to Amazon to how we display our selection, price our products, provide the right customer experience and offer unparalleled customer support. Our team owns … the product and technology for many exciting and complicated products like e-procurement systems integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define More ❯

Sr. Product Manager-Technical, External Systems Integration Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building system integration focused solutions that enable our business customers to get their … systems integrated with Amazon. The needs of these business customers and alliances are different from those of the traditional Amazon customer, so we are reinventing everything from their connectivity to Amazon to how we display our selection, price our products, provide the right customer experience and offer … unparalleled customer support. Our team owns the product and technology for many exciting and complicated products like e-procurement systems integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership More ❯

is headquartered in Oxford, U.K. More information is available at . Role Summary This role will drive value of our "tech and low touch" customer experience for a large number of customers. You will deliver strategic outreach initiatives to connect our customers to great value and usage of … onboard and engage Sophos customers and set them up to succeed and grow with us; to constantly evolve our approach and ensure a great customer experience as Sophos grows and changes. This is an incredible and unique opportunity to help design, build, and implement customer success models … at scale. What You Will Do Help develop scalable onboarding and ongoing engagement materials to drive fast time-to-value and ultimately positively influence customer retention and expansion. Deploy a range of outreach initiatives, aiming to deliver value in all stages of the customer lifecycle and evolve over More ❯

Sr. Data Engineer, GOX - Global Operational Excellence Disrupting the way Amazon fulfills our customers' orders. Amazon operations is changing the way we improve Customer Experience through flawless fulfillment focused on 1) successful on-time delivery, 2) at speed and 3) at the lowest possible cost. Being the engine … data with a strong bias for action to generate insights that drive business improvements. Your work will directly impact Amazon's operational efficiency and customer experience worldwide. Key job responsibilities Translate business requirements into modular and generic data infrastructure. Implement and manage scalable data platforms that facilitate self … essential, as is the ability to deliver high-quality results in a fast-paced environment. To succeed in this role, you should have extensive experience in data engineering with large-scale systems, expert-level knowledge of distributed systems and big data technologies, and strong programming skills. Experience with More ❯

Role description Summary Job Title: Senior Customer Success Manager Department: Commercial/Customer Success Reports to: The Senior Customer Success Manager will report to the Customer Success Director Location: Paris or London Join our global team in designing and automating personalised customer experiences at scale. … overall well-being. Regardless of where you are in the world, our commitment to your success and happiness remains unwavering. Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of strategic Kaisa customers by increasing the adoption of the … of API integrations, front end web technologies (Javascript/CSS) and customer ecosystems highly valued Evidence of understanding of Customer Experience (CX) technologies highly valued Fluent English is essential and other language skills are highly valued Understanding of the marketplace/classifieds industry not essential but highly More ❯

Project Kuiper North America Consumer team is looking for a talented Senior Product Manager. This role is responsible for defining regional business requirements and customer experiences. You will have a high degree of ownership as you define customer needs, launch new features, and shape the desired customer experiences. You will work closely with GTM, Sales, Marketing, Finance, Legal, Global Planning and Operations, Customer Service, Field Services, and more. A successful candidate will be both entrepreneurial, highly analytical, and able to work extremely effectively in a matrixed organization. We are looking for someone customer obsessed … be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment-all while ensuring we're optimizing for the ideal customer experience and balancing business financials. Export Control Requirement: This position may require access to information, technology, or hardware that is subject to export More ❯

Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building system integration focused solutions that enable our business customers to get their systems integrated with Amazon. The needs of … these business customers and alliances are different from those of the traditional Amazon customer, so we are reinventing everything from their connectivity to Amazon to how we display our selection, price our products, provide the right customer experience and offer unparalleled customer support. Our team owns … the product and technology for many exciting and complicated products like e-procurement systems integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define More ❯

Ready to head up Moorepay's product marketing team? Want to put your spin on our positioning, messaging, and product direction? We need a customer-obsessed product marketer to manage our team - owning customer insights, nailing messaging, and paving the way for a customer-focused product. If … ll manage the product marketing engine from head to toe in a comprehensive 360 role. From sales enablement and competitive intel, to GTM and customer insights, this role touches every area of the function. You'll be working closely with our tight-knit marketing team, including acquisition gurus, our … marketing goals. Develop insights about Moorepay, it's products, and it's customers that impact business decisions. Own our ICP profile, qualitative updates, and customer/prospect research. Lead customer forums, advocacy, and advisory boards. Customer-focused Lead and create an organisation-wide customer orientation and More ❯

Job Description purpose to define and develop our 3 year and in year web/app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical … development and execution of innovative digital strategies to drive best in industry conversion and reviews/ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered leverage customer/web analytics to optimise web performance including leading test and … learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer/app analytics to optimise app performance develop, maintain and update app content (outside of Soul club) work in partnership with More ❯

platforms, web services for developers. Amazon's Cross Border business provides customers access to Amazon's worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business … simplifies the cross border shopping process by clearing customs on the customer's behalf and by guaranteeing that the customer will not have to pay any additional duties and import fees beyond what is shown at checkout. RBS Cross Border team's vision is to empower customers to … Stay Local, Shop Global" with an objective to improve cross border customer experience and maximize the revenue potential of cross border ASINs by fixing cross-listing, Buyability, discoverability and detail page conversion defects at scale. In 2025, RBS Cross Border team is establishing a new charter for cross More ❯

identity is paramount. Join the team that is ensuring one person-one identity. Responsibilities BASIC PURPOSE IDEMIA's Exton, PA location is seeking a Customer … Experience Account Manager to manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. The CX Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase … client satisfaction by providing accurate information and timely responses. The role involves acting as a customer advocate within IDEMIA, working cross-functionally across departments to ensure excellent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inquiries from external clients and internal teams; answer questions and resolve escalated issues. Complete More ❯

Vendor Customer Success Manager - 12 Month FTC Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Customer Experience Team Today's organisations require a better way to … as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team … you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how More ❯

Customer Success Manager, Amazon Robotics Customer Experience Team DESCRIPTION Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right … Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success Managers (CSM) collaborates with the different teams within the Amazon Robotics organization to provide support to site operations teams. The CSM team supports … and processes. You will identify operational pain points, translate those into opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from the customer and influence a broad range of operations, engineering, product, deployment, and solution stakeholders More ❯