1,276 to 1,300 of 2,137 Customer Experience Jobs in the UK

evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning and natural … language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

Jill Delivery team, working alongside Ed Steele and Ed Kim. You’ll build the machine that enables us to scale our GTM and customer base management to the next level. Hundreds of companies have now set up a role via Jill. Our growth doesn't come from completely manual … complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns. Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire ...

team confident enough with this to stop waiting for you. What we’re looking for At least five years across digital, CRM, customer experience or transformation, including three in a senior role. Hospitality, retail or another business where the customer is the focus. You’ll be equally ...

built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...

adoption of new technologies and approaches, including the use of Generative AI.Promote a culture of continuous learning and development within the architecture team. Qualifications: Experience: Proven experience in a senior architecture role, with a strong background in designing and implementing architectural solutions. Experience leading and managing … team of architects or technical professionals. Demonstrated ability to liaise with various stakeholders and build strong relationships. Experience working collaboratively with cross-functional teams and verticals. Must be familiar with public cloud providers and offerings, specifically AWS and Azure. Experience in designing and deploying solutions that provide services ...

1000+ employees aligned to the region. You will proactively acquire new prospects and drive Talkdesk’s offerings through solution-based selling, bringing passion for customer experience to our rocketship growth. Experience selling to C-suite and large corporate accounts is essential. #J-18808-Ljbffr ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have).Defence sector experience. Active SC clereance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operationsExcellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomesAccomplished at modelling As-is and To-be business processes ...

allowance. 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme. Opportunity to drive system & efficiency, improve customer experience and own the IT strategy Continued learning & development supporting your career progression. Our Mission: We are customer centric . That means ...

cloud-native services, event-driven architectures powered by Kafka, and data platforms that support critical business decisions across retail, digital, supply chain and customer experience. As a Staff Engineer – Data Engineering , you'll play a pivotal role in shaping the technical direction of our data platforms and products. … monitoring, alerting, incident learning and continuous improvement. Ensure data governance, security, GDPR and PII considerations are embedded into solution design from the outset. Significant experience designing, building and operating modern data platforms and data engineering solutions at scale. Strong expertise in batch, streaming and event-driven architectures, including hands ...

communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Minimum Qualifications Advanced experience with programming languages (Go, Python, Ruby, Bash) and a passion for designing and building reliable systems Strong sense of ownership and integrity demonstrated through ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core ResponsibilitiesBuild and develop strong relationships across an assigned partner base. … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every ...

should HubX be your next move? At HubX, you will have the chance to make a direct impact on revenue, conversion, and customer experience across products used by millions of people. Your work will help us improve payment success, reduce friction, and unlock meaningful business growth at scale. … sharp focus on incremental successful revenue. Separate and diagnose the main sources of payment loss, including issuer declines, authentication failures, technical failures, and customer abandonment. Improve authorization rates by designing and testing routing, cascading, and retry strategies based on issuer, geography, currency, card type, and historical performance. Optimize ...

professional who wants to combine functional consulting expertise with technical development skills while helping drive the future of Oracle HCM, Redwood, and employee experience across a global organisation. Key Responsibilities Configure, maintain, and support Oracle Fusion HCM modules within Aptean including Core HR, Time & Labor, Absence Management, Compensation, Journeys … external vendors to deliver high-quality solutions and continuous system improvements. About You To excel in this role, you should have: Minimum 4 years' experience working with Oracle Fusion HCM in a techno-functional consulting role including hands-on experience supporting multiple Oracle HCM modules, including Core ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It's an incredibly exciting time to work in energy. Join … energy system to make power cheaper, greener and better for people around the world. Our tech platform is already licensed to support 60 million customer accounts in 17 countries, and we aim to serve 100 million globally by 2027. Our technology team has grown extremely quickly as a result. ...

I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO). You will be inheriting … well as client relationship management, account strategy and planning, joint delivery governance and project reviews. This includes e.g. Understand the industry context, the customer problem and define mutual value Develop and execute on key account plans and overall go-to-market Acquire and nurture senior client relationships on strategic ...

quality IT support. The role focuses on maintaining service levels, delivering support models for new services, reviewing service metrics KPIs (Key Performance Indicators) improving customer satisfaction, and contributing to continual service improvement initiatives. This job role is based in Ipswich. Hybrid (3 days office based & 2 days remote). … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. ...

future of businesses of all sizes use technology to connect with customers, employees and partners. As an Enterprise Account Executive focused on new customer acquisition for enterprise Life, Pensions, and Insurance (LPI) accounts, you will grow Google Cloud by acquiring new logos and securing the foundational workloads to accelerate … understanding of new customers' critical challenges and aligning them with Google Cloud's portfolio of solutions. You will lead the sales process, from initiating customer conversations to orchestrating internal and external teams to deliver business commitments and increased consumption. You will be a strategic partner to customers, leveraging consultative ...

technology deputy to the Head of Ecommerce. You lead our front-end engineering and test teams to deliver a stable, high-performing ecommerce experience while improving delivery predictability, release confidence and quality. This role is critical to steering our front-end modernisation/migration programme.You are technically credible … work sensibly, and ensure delivery remains safe throughout.Work closely with Product to challenge briefs, shape solutions, and ensure the team delivers the best customer experience outcomes.Ensure releases are "ready to ship" with strong test discipline, clear defect management, and visible sign-off.Coach, develop and performance-manage engineers ...

efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high … level of service. Key responsibilities include: • Managing customer tickets and operational requests • Tracking action plans and ensuring deliverables are completed • Preparing reporting packs and customer updates • Supporting QBRs and MBRs • Coordinating across internal teams to drive operational performance • Building strong relationships and ensuring a positive customer experience ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … delivery. Potentially managing a squad (team) as well. What you’ll bring to the party: You’ll be a strong fit if you have experience leading engineering teams across multiple squads, teams or product areas in a complex product environment. A collaborative product and engineering mindset: you care about ...

Research, test and help implement AI and automation tools, integrations and workflows with appropriate oversight Use AI to improve research, content creation, campaign planning, customer engagement and internal efficiency Support the documentation, testing and evaluation of new AI and automation solutions, including the benefits and risks Share useful learning … market research, prospect research, audience segmentation and campaign personalisation Maintain accurate and useful information within HubSpot Use HubSpot to build and improve workflows, campaigns, customer journeys and automated tasks Support email marketing activity, including lists, workflows, campaigns and reporting Help improve CRM data quality and reduce unnecessary manual administration ...

elevate the Preply brand within our global tutor community. This is a long term brand building role focused on shaping how tutors perceive, experience, and advocate for Preply. You will define the narrative for our tutor audience and lead high impact initiatives that strengthen trust, pride, and professional identity … Partner directly with Supply/Tutor Success teams on major narrative moments and strategic bets. What you need to succeed 10 + years of experience in brand comms aimed at partner marketing in a fast paced/tech environment Excellent written and verbal communication skills with a sharp ...

Updating of the system with information from sub-contractors. - Updating of the system with information from operational staff members. - To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required. - To undertake any other reasonable … tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager. Skills/Experience: - Good knowledge of computers and software. - Performing in a busy and demanding Office Environment. - Previous customer experience, able to provide a professional and supportive ...

clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need … deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always ...