1,376 to 1,400 of 2,138 Customer Experience Jobs in the UK

Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience … enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role ...

recruit a Digital Analyst to join a growing digital analytics function. This is an exciting opportunity for an analytically minded professional with hands-on experience in Google Analytics 4 (GA4) and Google Tag Manager (GTM) to help shape digital product development and optimisation strategies across a large-scale digital … estate, including websites, customer portals, online journeys and mobile experiences. You'll work closely with product, marketing, technology and analytics teams, delivering actionable insights that improve customer experiences and support business growth. Key Responsibilities Analyse digital performance data across multiple platforms and datasets Partner with product and marketing ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … technical authority, ensuring that architectural choices are robust, sustainable, and innovative. Who we're looking forYou are a recognised technical authority with extensive experience in machine learning, statistics, and advanced data science methodologies with a specific focus on solutions the Financial Services space You possess a proven track record ...

Data Scientist to join our hybrid team in London or Manchester. You will build, evaluate and productionise machine learning solutions across recommendations, personalisation, customer modelling and predictive modelling to improve customer experience and business outcomes. You will work closely with Product, Engineering, MLOps and Marketing to translate ...

market trends and spotting growth opportunities Delivering impactful presentations and closing deals with confidence Working closely with internal teams to deliver an outstanding customer experience What We re Looking For Proven experience in proactive B2B product sales A confident communicator and natural relationship-builder Self-motivated, target ...

base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

across digital services. Working within a complex Microsoft and Azure environment, you will define the architectural vision for a business-critical platform that enhances customer experience, improves operational efficiency and supports secure, scalable service delivery. This is an excellent opportunity to influence strategic technology decisions from the outset … looking for an experienced Solution or Power Platform Architect who enjoys solving complex business challenges through well-designed technical solutions. You'll have experience of: Microsoft Power Platform architecture. Dynamics 365 solution architecture. Power Pages architecture and implementation. Azure cloud services and cloud-native solution design. API-led integration ...

invest in our technology landscape, we're also exploring a move towards a Salesforce ecosystem, giving you the opportunity to contribute to and gain experience in a major transformation programme. If you're a hands-on engineer who enjoys solving complex technical challenges, working closely with product teams … collaborative engineering team, lead technically and mentior a small team of salesforce engineers. Help to design, build and maintain digital products that power our customer experiences. Key areas of responsibility include: Developing high-quality web and mobile applications using Java and React Native (or React). Helping shape technical ...

Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

About Ogilvy Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients since 1948. Our agency brings together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. We specialise in integrated campaigns for clients such as Sainsbury’s, Lloyds … strategy. Strong emphasis on influence‐first, data‐driven, culture‐first marketing. Sits within a fully integrated agency model, requiring constant collaboration across disciplines. Proven experience in UK‐specific leadership roles within influence marketing, digital marketing or related fields, ideally in technology or large‐scale consumer brands. Exceptional stakeholder management ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work—you're helping shape how the world's largest organizations harness ...

velocity, quality, and resilience. Continuously optimise automation, identifying opportunities to remove repetitive manual tasks, reduce cycle times and improve developer experience. Essential Skills/Experience Programming/Scripting Continuous Integration/Continuous Deployment/Automation Orchestration Software Development Lifecycle Growth Mindset I.T Security Desirable Skills/Experience Single … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. ...

velocity, quality, and resilience. Continuously optimise automation, identifying opportunities to remove repetitive manual tasks, reduce cycle times and improve developer experience. Essential Skills/Experience Programming/Scripting Continuous Integration/Continuous Deployment/Automation Orchestration Software Development Lifecycle Growth Mindset I.T Security Desirable Skills/Experience Single … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. ...

velocity, quality, and resilience. Continuously optimise automation, identifying opportunities to remove repetitive manual tasks, reduce cycle times and improve developer experience. Essential Skills/Experience Programming/Scripting Continuous Integration/Continuous Deployment/Automation Orchestration Software Development Lifecycle Growth Mindset I.T Security Desirable Skills/Experience Single … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. ...

velocity, quality, and resilience. Continuously optimise automation, identifying opportunities to remove repetitive manual tasks, reduce cycle times and improve developer experience. Essential Skills/Experience Programming/Scripting Continuous Integration/Continuous Deployment/Automation Orchestration Software Development Lifecycle Growth Mindset I.T Security Desirable Skills/Experience Single … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. ...

Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands‐on role, combining operational discipline and stakeholder engagement. #J-18808-Ljbffr ...

goals, and build high-performing teams across locations in a fast-paced, hybrid environment. You will champion agile delivery and DevSecOps, ensuring a superior customer experience and scalable, reliable platforms. This role offers excellent pay, bonus potential, and Vodafone benefits. #J-18808-Ljbffr ...

join a fast-growing, award-winning organisation that's transforming its industry through innovation and technology. With a strong focus on sustainability and customer experience, this business is on a mission to simplify complex services and deliver real value to its clients across the UK.What You Will ...

Offer £80-110k and comprehensive benefits package Hybrid working model Real opportunities for progression as the business scales The chance to influence both customer experience and product development A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer ...

Offer £80-110k and comprehensive benefits package Hybrid working model Real opportunities for progression as the business scales The chance to influence both customer experience and product development A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness ...