1,901 to 1,925 of 2,008 Customer Experience Jobs in the UK

heart of Product and Engineering, translating business and product requirements into clear, actionable deliverables that enable the successful development of digital products, platforms and customer experiences. The successful candidate will play a key role in shaping scalable digital solutions, working across mobile applications, internal platforms, integrations, APIs and data … user stories, acceptance criteria, business rules and process flows. Lead backlog refinement sessions with Product Managers and Engineering teams. Analyse and document business processes, customer journeys, system integrations, APIs and data flows. Identify technical dependencies, risks, impacts and gaps before development commences. Define and document data requirements, ownership ...

partners throughout the project. Together with customers, you will implement and expand SAP service solutions in conjunction with the latest service products in the CX environment. As a Product Owner, you understand your customers' requirements and implement them in the SAP CX Cloud. You conduct training courses and workshops … award-winning digital commerce consultancy delivering state-of-the-art commerce and marketplace solutions. e2y is part of SYBIT, which is Europe's leading CX full-service provider, specializing in customer-centric processes. We have offices in the UK and Spain. #J-18808-Ljbffr ...

future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check … fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. Integrated Consulting Integrated Consulting is Indegene's consulting business, helping life sciences organizations solve complex business challenges and deliver transformative outcomes. ...

seeking an experienced Enterprise CS/Account Management Team Lead to guide a small group of Enterprise Account Managers and deliver world-class customer experiences. You will balance people leadership with hands-on account management, coaching your team to renew, expand and retain strategic accounts. Reporting to the Head … Customer Success, you’ll partner cross-functionally with Sales, Services, Product and Marketing to optimize the customer journey, track KPIs, and drive #J-18808-Ljbffr ...

TypeScript React js OpenAI Anthropic Azure/AWS PostgreSQL Vector Databases LangChain REST APIs Docker What we're looking for Commercial software engineering experience building modern web applications. Hands-on experience with Generative AI or LLM integrations. Strong product mindset with the ability to think about customer ...

implementing the overall observability architecture of iCloud Platform and its services, handling data streams at massive scale, while putting the highest priority on user experience and data privacy. Description We're looking for engineers with a strong track record of building fault-tolerant, distributed systems, and the judgment … confidently in a complex, high-scale environment. Our engineers demonstrate unique leadership skills and can excel in a complex environment that obsesses about the customer experience.As a software engineer on the core observability platform components of iCloud services, you will design, develop, and support a multi-tenant platform that ...

Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

office based position in Kingston KT1. Please check this as suitable daily commute before applying. To apply you must demonstrate previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client ...

drive sales and partnerships across the EMEA region. You will align regional go-to-market efforts with the global strategy, working closely with Customer Success, Marketing, and Operations to ensure a seamless customer experience. You will shape the regional strategy, build and mentor high-performing teams, and represent … company in key customer and industry engagements while leveraging market insights to influence global direction. #J-18808-Ljbffr ...

support to the bank's senior management team, and to manage product development risk across the organisation. Must Have (Based on Client Feedback): Strong experience working in Scaled Agile (SAFe) environments with hands-on usage of JIRA and Confluence. Exposure to AI tools like Claude or Copilot … spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a "Product Owner", you should have experience with: Key Responsibilities/Accountabilities: Engage with other Product Ownersand Business ...

million passengers annually. Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show … consistent, repeatable security operations. Work closely with other teams to identify and suggest improvements to tools, processes, or controls. Your profileRequired years of experience: 2–3 years of hands-on experience in cybersecurity or IT roles involving security operations, system/network monitoring, or incident response. Familiarity with ...

working and the latest and greatest in tech. You will work with a global, diverse, and inclusive team that is passionate about delivering customer-centric solutions using the latest technologies. As a Senior Software Engineer, you'll be a key player in shaping the future of banking. … goals, and requirements of the projects you'll be working on. Key Responsibilities: Lead the design and development of software that delivers a positive customer experienceCreate and maintain high-quality software using Python as your primary languageOptimize our software engineering capability and new technologiesFollow best engineering practices such ...

prospects Sales & General Administration: Assist with general sales and office administration as required Respond to and direct incoming telephone calls and emails Maintain accurate customer, prospect and contact information Assist with preparing quotations, documents and customer correspondence Update spreadsheets, reports and internal systems Liaise with customers, suppliers … your role you will complete a Level 4 AI Specialist programme learning how to use AI, automation, data and digital tools to improve campaigns, customer experiences and business processes. Pay increase after qualifying More responsibility Clear progression plan Permanent role Apprenticeship Standard Artificial intelligence (AI) and automation practitioner (level ...

Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Key Responsibilities Technical Leadership Lead the design, development, and deployment of production-grade agentic workflows and multi-model architectures Stay across the latest advancements in AI and machine learning to ensure … Oversee the planning, execution, and delivery of strategic AI projects Ensure the foundations of our AI solutions are robust Requirements Hands-on GenAI builder Experience moving GenAI from proof-of-concept to scaled, production-grade systems that drive measurable impact A deep technical understanding of the problems being solved ...

will guide a team of Enterprise Account Managers, drive renewal and expansion efforts, and partner with Sales, Services, Product and Marketing to improve customer outcomes. You will coach your team to deliver world‐class customer experiences, build strategic account plans and own key metrics while navigating a fast ...

based in the UK or Barcelona and reports to the VP, Global Renewal Management. You will build efficiency, scalability, and predictability into the customer lifecycle while protecting the customer experience. Work with Sales Account Executives and Customer Success Managers to secure renewals and pursue expansion opportunities. #J ...

account management, this is where your journey begins. As a Account Executive/Client Support Specialist , you will be the heartbeat of our customer relationships. This isn't just about answering inbound queries it s a dynamic, commercial role where you will take ownership of a client portfolio, manage … renewals, and uncover opportunities to grow revenue. The Role You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions ...

real impact across the business. Key Responsibilities Take ownership of our House Brand warranty programme , managing claims, identifying trends and helping to improve the customer experience. Keep our product information accurate and up to date , maintaining our PIM system and ensuring seamless integration across our digital platforms. Work closely … with manufacturers and internal teams to enhance product content and deliver the best possible online experience for our customers. Produce valuable reports and insights that support Category Managers in making informed commercial decisions. Analyse product and sales data to identify opportunities for improvement, with plenty of scope to develop ...

both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting … platform . As a Senior Data Scientist on the Sports Modeling team, you will develop models and data-driven solutions that enhance the Sportsbook experience for our users. In this role, you will work on implementing advanced sports models, refining data assets, and ensuring seamless integration into applications. What ...

role with real ownership. You'll design content end-to-end for small to medium-sized projects, making evidence-based decisions that directly improve customer experiences and business outcomes. You won't be tidying up copy at the end of the process — you'll be involved from the start … about the quality of your work and want to be part of a team that does too. At least 1+ years of content design experience and a portfolio demonstrating clear, user-centred content solutions A strong understanding of user-centred design principles and how content integrates with design systems ...

tackle challenges and build genuine relationships with our customers and with each other. What you’ll do: Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care. Explore our range of tech products and services, and share your knowledge in a way that … simple, helpful and accessible. Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day. Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen. What you bring: Service Superpower: You know how to understand customer ...

J.P. Morgan Personal Investing is hiring a Salesforce Engineer to shape and expand platforms for Customer Service, Marketing and Operations. You will build standalone Salesforce products and integrate JPM Personal Investing services to enhance customer experiences. The role focuses on developing with Service & Sales Clouds, Marketing Cloud ...

initiatives across the business. You will work closely with AI engineers to scope, prioritize, and ship high-impact solutions that improve operations and customer experiences. This role requires translating between engineering and business teams while maintaining precision in requirements. The ideal candidate has a STEM degree, hands-on experience ...

would suit someone with a strong technical understanding of LED lighting, luminaires and associated electrical systems, who enjoys solving technical problems and delivering excellent customer service. As a Technical Support Engineer, you will need to have/be: Demonstrate strong fault-finding, diagnostic and problem-solving skills. Communicate technical … information clearly to both technical and non-technical audiences. Take a proactive, customer-focused and solution-oriented approach to technical support. Manage multiple priorities effectively while maintaining a high level of organisation and accuracy. Work confidently both independently and collaboratively as part of a team. Have a strong technical ...

Lloyds Bank plc is seeking a Transformation Director to lead a major service transformation platform across customer servicing, CRM and lending journeys. The role spans the UK and India, guiding strategy, governance and cross-functional delivery to create simpler, faster and more intelligent customer experiences in a high ...