751 to 775 of 2,059 Customer Experience Jobs in the UK

Sales Executive

Hiring Organisation
NET Recruit
Location
Southampton, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

Senior Business Consultant

Hiring Organisation
Sopra Steria
Location
United Kingdom
Employment Type
Permanent
Salary
GBP Annual
generalist consultant, you'll work across a range of transformation disciplines, including business analysis, process improvement, target operating model design, change management, customer experience, automation, workforce planning and data-driven decision making. You'll collaborate closely with clients and colleagues, building trusted relationships while delivering meaningful outcomes … consulting practice and Sopra Steria. What you'll bring: Current Ministry of Defence Security Check clearance and eligibility to undergo Developed Vetting where required. Experience delivering business transformation, organisational change or technology-enabled change initiatives. Knowledge of consulting approaches, business analysis, process improvement and transformation methodologies within complex environments. ...

Technical Account Manager, EMEA

Location
Greater London, England, United Kingdom
Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high … rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal ...

Technical Service Lead

Hiring Organisation
Smartbox Assistive Technology
Location
Malvern, Worcestershire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We’re proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Technical Service Lead

Hiring Organisation
Smartbox Assistive Technology
Location
Malvern, Worcestershire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£50,000
Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We're proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Technical Support Analyst

Hiring Organisation
BPM Tech
Location
Bradford, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Technical Support Analyst to join our growing SaaS environment and provide high-quality technical and application support to our customers. This is a customer-facing technical support role where you’ll be the first point of contact for customers experiencing issues with our applications. You’ll investigate problems, provide … doing Act as the first point of contact for customers requiring technical support Investigate, diagnose and troubleshoot application-related issues Log, manage and track customer queries and incidents through Jira Service Management Provide clear, professional guidance on product functionality, usability and troubleshooting Take ownership of customer issues ...

Consumer CRM Specialist

Hiring Organisation
Ford
Location
Chelmsford, Essex, UK
Employment Type
Full-time
Customer Relationship Management team is responsible for the direct digital communications to both our commercial and consumer customers in Europe, for our complete product and services portfolio including vehicle launches as well as Integrated Services. We connect the capabilities of the marketing cloud and data with customer needs … week working remotely. Travel to London to agency locations is regularly required and occasionally to other European locations. You will be customer-focused, inquisitive, action-orientated and enjoy change. Working in collaborative, positive and agile teams you will thrive in the kind of environment where you can share ...

Business Development Director Insurance

Location
London, United Kingdom
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities 1. Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life ...

Business Development Director Insurance

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities 1. Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life ...

Business Development Director - Insurance

Hiring Organisation
Version 1
Location
Belfast, UK
Employment Type
Full-time
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life & Pensions ...

Business Development Director - Insurance

Hiring Organisation
Version 1
Location
Edinburgh, UK
Employment Type
Full-time
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life & Pensions ...

Business Development Director - Insurance

Hiring Organisation
Version 1
Location
Manchester, UK
Employment Type
Full-time
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life & Pensions ...

Principal Engineer

Location
Greater London, England, United Kingdom
online but out there, in real life. We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half … design and customisation tools, cart, checkout and payments, business accounts, and equally true of order orchestration, manufacturing, fulfilment, shipping and the tooling our Customer Service and Operations teams use. The problems worth solving here run the length of that journey, and the hardest ones are usually the ones that ...

Customer Operations & Systems Coordinator

Hiring Organisation
SF Partners
Location
Coalville, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
Customer Operations & Systems Coordinator Location: Coalville, Leicestershire Salary: £30,000 - £35,000 Contract: 12-month FTC - Maternity Cover Potential: Opportunity to become permanent as the business grows The Opportunity SF Partners are working with a growing manufacturing business going through an exciting period of transformation and investment. … looking for a Customer Operations & Systems Coordinator who combines excellent customer service with strong ERP experience and a proactive, can-do approach. This is more than a traditional customer service role. Alongside supporting customers and managing orders, you'll be involved in new systems, improved processes ...

Senior Data Scientist – Pricing & Machine Learning

Hiring Organisation
Protect Group
Location
Leeds, England, United Kingdom
Data Scientist – Pricing & Machine Learning Location: Leeds, UK (hybrid) Contract: Permanent, full-time Salary: Competitive About Protect Group Protect Group helps businesses improve the customer experience and generate additional revenue through innovative technology. Since 2016, we’ve grown to support more than 400 partners across 75+ countries, with … driven technology integrates with online booking and sales platforms, helping businesses across travel, transport, hospitality, events and financial services offer more flexible, customer-friendly experiences. We’re an ambitious, collaborative team that values accountability, fresh thinking and people who take ownership. We move quickly, learn from evidence and work ...

Senior Data Analyst - Marketing Science

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £75,000 per annum
London £60,000-£75,000 | Hybrid | London We're hiring a Senior Data Analyst to join a growing Marketing Science team within a leading customer experience agency. You'll work across marketing analytics, customer journey analysis, campaign effectiveness and digital analytics , turning data into clear insights that … influence client and business decisions. What you'll be doing: Lead analytics projects and take ownership of delivery Analyse campaign and customer journey performance Use SQL and/or Python to generate actionable insights Work with tools such as GA4, Adobe Analytics or similar Build and develop dashboards ...

CPE (Customer Premises Equipment)Technical Investigation Engineer

Hiring Organisation
Flint Technology Services
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer … root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone ...

Salesforce AI Engineer

Location
United Kingdom
Cloud to develop intelligent experiences, autonomous agents, and AI-augmented business processes. Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next-generation consulting capabilities and AI delivery methodologies. Design and develop scalable Salesforce solutions using a combination … declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs.Build AI-enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences. Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event-Driven Architectures, and AppExchange solutions ...

Senior Data Analyst

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company They … leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across multiple clients. ...

Global Account Manager

Location
Farnborough, England, United Kingdom
Relationship Management Build and maintain strong, trusted relationships with senior stakeholders and C-level executives Act as the single point of accountability for the customer regionally and globally Position Lenovo as a strategic partner aligned to customer transformation priorities Ensure high levels of customer satisfaction and long … Manufacturing Leverage deep understanding of vertical market trends (store transformation and optimization, supply chain digitization, smart factory, Industry 4.0) Identify opportunities aligned to customer transformation priorities (e.g., automation, IoT, analytics) Position Lenovo’s differentiated capabilities in global manufacturing and supply chain 6. Operational Excellence & Forecasting Maintain accurate pipeline, forecasting ...

Regional Sales Manager, Retail

Hiring Organisation
ASSA ABLOY
Location
Loughborough, Leicestershire, UK
Employment Type
Full-time
across Europe, Middle East and Africa within the Asset and Item Readers segment. This role focuses on driving growth through a combination of direct customer engagement and partner-led execution, working closely with system integrators, OEMs and solution providers. Success in this position requires a commercially driven and operationally … credible sales professional with experience in Retail environments, and Ability to engage with retailers on operationally critical initiatives, including inventory accuracy, RFID-enabled merchandise visibility, loss prevention, omnichannel fulfillment, and store productivity optimization. The Regional Sales Manager will support the execution of the EMEA go-to-market strategy, build ...

Head of CX Operations — Scale Customer Experience

Location
Manchester, England, United Kingdom
Xero is seeking a Head of CX Operations for Melio in Manchester. You will lead strategic operational initiatives, and scale CX capabilities across workforce management, QA, knowledge, and project management. You’ll partner with Product, Engineering, Data, Finance, and Sales to drive customer outcomes and business performance. You will … build an operating model, define KPIs, and lead a high-performing team to deliver measurable improvements in efficiency and customer experience. #J-18808-Ljbffr ...

Higher Education Account Manager, UK Education

Hiring Organisation
Amazon
Location
Bonnyrigg, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
defined territory or industry vertical. - Develop and execute against a comprehensive account/territory plan. - Create & articulate compelling value propositions around AWS services. - Facilitate customer adoption. - Maintain a robust projects pipeline. - Work with partners to extend reach & promote adoption. - Contribute to positive customer experience BASIC QUALIFICATIONS - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience with pipeline management skills to include utilization of Salesforce or other CRM tools - 35 years of experience in account management, sales, or business development within the Higher Education sector - Demonstrated experience working ...

Interim Compliance Assurance Manager

Location
Greater London, England, United Kingdom
with ongoing compliance monitoring and feeding into well-grounded 2nd line opinions on business changes. Qualifications & Requirements: You understand what a good vs. bad customer outcome looks like and what really drives those outcomes. This could come from experience in customer-facing processes, operations, product, customer experience, or risk-anywhere that has given you deep insight into how customers interact with financial services. You have a broad understanding of legislation, regulations and guidance applicable to Zopa's business and the regulatory environment that the bank operates in You're bored of traditional, tick ...

Senior Machine Learning Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£90,000 - £100,000 per annum
Senior Machine Learning Scientist - REMOTE This is an opportunity to join a high-growth AI SaaS business using NLP and GenAI to transform unstructured customer feedback into actionable business insights. You'll work at the intersection of Machine Learning research and production, developing models that directly influence customer experience and commercial outcomes. The Company They are an AI-focused technology company helping organisations unlock value from large-scale customer feedback data. With strong growth, expanding enterprise clients, and significant investment in AI, they are building innovative NLP and LLM-powered products that drive measurable business ...