801 to 825 of 1,251 Customer Experience Jobs in the UK

management system replacement, new IT strategy development, and digital transformation. The role ensures effective identification, scoping, and embedding of changes to systems, processes, and working methods to boost efficiency, customer experience, and regulatory compliance. The Change Manager will drive the adoption of new technologies and processes, modernising the housing association's operations and directly enhancing efficiency, compliance, and … resident satisfaction. Key skills and responsibilities, Proven experience leading organisational change in housing, public sector, or regulated settings. Strong skills in process analysis, redesign, and business improvement. Lead change management for a new housing management system, replacing three legacy systems. Review current systems and processes to identify duplication and inefficiency. Collaborate with business leads to define requirements for the … new system. Experience implementing housing management or enterprise systems. Excellent stakeholder engagement and communication abilities, with influence across all levels. Strong project management skills; deliver projects on time and within budget. Knowledge of digital transformation, IT strategy, and housing sector regulations. Able to explain technical changes in practical and accessible ways. Holds a change or project management qualification (e.g. More ❯

Required Skills: Delivery of digital releases end to end and other changes to digital channels from inception through to post-live validation and monitoring; making sure that the brand, customer experience and impacts on engagement are considered at every stage Plan, run and deliver activities in a timely manner to support implementation of new releases across digital platforms More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

small team of Product Managers. Deeply understand the needs of European SMEs and freelancers around cash flow and funding. ✅ What We're Looking For 7+ years of product management experience , ideally in fintech or B2B SaaS. Deep understanding of credit/lending products , including alternative data and risk assessment models. Strong analytical mindset – comfortable with data, KPIs, and product … performance metrics. Experience working in cross-functional and fast-paced scale-up environments . Deep empathy for SME customers and understanding of their financial pain points. 🎯 Bonus Experience in multi-market European products . Background in startups or top-tier consultancy a plus. 🌍 Why Apply? Join one of Europe’s most well-funded fintechs during a pivotal growth … phase. Work fully remote, with flexibility across multiple EU locations. Equity options available – be part of the success story. Direct influence on the product strategy, customer experience, and bottom line. Unique work perks (including working trips to the Med 🌊). More ❯

while boosting efficiency. They are looking for a Lead SRE to own and elevate our Alerting & Incident Management platform . You’ll be the driving force behind reliability, customer satisfaction, and product excellence — ensuring smooth alert management, fewer engineering interruptions, and a best-in-class incident response experience. This role blends technical depth, customer impact, and product strategy … perfect for someone who thrives at the intersection of engineering, incident response, and product innovation. What You’ll Do Champion customer experience by speeding up alert resolution and reducing interruptions for engineers. Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge. Develop benchmarking tools to improve performance, reliability, and scalability. Stay ahead of incident management … What We’re Looking For 5+ years in software engineering, DevTools, or infrastructure. Strong expertise in incident management, alert routing, and large-scale orchestration. SaaS or incident management platform experience (PagerDuty, OpsGenie, etc. a plus). Solid technical foundation with cloud/distributed systems. Excellent communicator, comfortable working across US/IL time zones. Bonus: leadership experience, SRE More ❯

while boosting efficiency. They are looking for a Lead SRE to own and elevate our Alerting & Incident Management platform . You’ll be the driving force behind reliability, customer satisfaction, and product excellence — ensuring smooth alert management, fewer engineering interruptions, and a best-in-class incident response experience. This role blends technical depth, customer impact, and product strategy … perfect for someone who thrives at the intersection of engineering, incident response, and product innovation. What You’ll Do Champion customer experience by speeding up alert resolution and reducing interruptions for engineers. Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge. Develop benchmarking tools to improve performance, reliability, and scalability. Stay ahead of incident management … What We’re Looking For 5+ years in software engineering, DevTools, or infrastructure. Strong expertise in incident management, alert routing, and large-scale orchestration. SaaS or incident management platform experience (PagerDuty, OpsGenie, etc. a plus). Solid technical foundation with cloud/distributed systems. Excellent communicator, comfortable working across US/IL time zones. Bonus: leadership experience, SRE More ❯

Senior Software Engineer - AWS AI/TypeScript Remote/Hybrid | 6-Month Contract (Inside IR35) | Likely Extension Ready to build AI solutions that redefine customer experience? We're looking for a Senior Software Engineer to help a leading utilities business transform their contact centre with AWS AI services (Amazon Lex, LLMs) and next-generation cloud solutions. What you … code in TypeScript Champion DevOps best practices (CI/CD, automation, IaC) Collaborate, challenge, and bring fresh ideas What you'll bring Proven AWS (Lex + AI/ML) experience Strong TypeScript background DevOps mindset (CI/CD, serverless, monitoring) Bonus: contact centre tech experience A chance to work on cutting-edge AI projects with real impact - and More ❯

an Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

searching for an Lead Android Engineer to join our clients forward-thinking mobile team.Our client isone of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

searching for an Lead Android Engineer to join our clients forward-thinking mobile team.Our client isone of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

We are looking for an Associate with an interest in finance and technology that wants to help make the home buying process better. You will join our top-performing Customer Success team to help ensure that our firms are using Acre's platform seamlessly as we continue to grow our market share. You will work closely with other Acre … day will involve: Developing and maintaining a deep knowledge of our users and our product Assisting brokers with their day-to-day support requests while providing them with outstanding customer experience via phone, email and screenshares. Be an advocate for our customers, using their feedback to improve our product, in collaboration with our product development team Perform technical … troubleshooting and problem-solving of customer queries. Delivering high quality webinar training s to our customers on how to use Acre Producing clear and simple communications around our product (e.g. release notes, knowledge base articles, training videos etc.) About you: Excellent at communicating with a customer focused attitude Curious in nature and with a strong desire to achieve More ❯

focused on owning our customers' business case and driving increased adoption and bottom-line ROI value of NICE solutions. The ideal candidate brings a strong mix consulting and operations experience to be positioned strongly to lead customers through Contact Center/CCaaS transformations. As a seasoned consultant in a technology company such as NiCE, one must possess a unique … functional teams with or without formal "direct-line" authority and be effective working within a matrixed organisation. How will you have an impact? Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offeredsolution(s) Designs change strategy across people, process & technology Serves as lead consulting program leader, creating … and owning the business case for a multi-tiered customer offering, leading multi-product projects Builds long-term relationships with customers, becoming a trusted advisor Provides individual accountability toward assurance of customer value realisation Identifies opportunities for additional engagements through service subscription renewals and business development KeyResponsibilities : Responsible for the successful delivery of business improvement projects resulting in More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be More ❯