151 to 175 of 343 Customer Insight Jobs in the UK

role combines strategic planning, sales leadership, and stakeholder management to drive profitable growth and innovation. You'll define and execute sales strategies, build lasting customer relationships, and bring valuable insights back into the business to help shape product development and pricing decisions. Internally, you'll lead a small core … team to deliver high performance. Experience we're looking for includes: • Proven success in achieving and exceeding revenue targets • Strong commercial acumen and market insight • Ability to define and deliver sales strategies and pipelines • Excellent stakeholder and relationship management - both internal and external • Experience working with or selling into … major airlines, retailers, or airport tenants • Leadership experience managing direct and matrixed teams • Experience influencing product strategy with customer insight • Gravitas to lead at pace and drive change Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to More ❯

regarding the overall solution including system design, data integration and migration. The Dynamics 365 CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Comfortable in all aspects of delivery you should be capable of switching between leading customer facing functional workshops … off-shore), and working with project and programme managers to effectively report on progress and risks and issues; to liaising with both internal and customer senior stakeholders – adjusting the approach and language as required for each interaction. Role Responsibility: Ability to act as a Functional/Technical/Integration … Power Platform solutions and integrations. Create/review Solution, Functional and Technical Specifications documentation. Design, develop, review and test customized code for Dynamics CE Customer Engagement. Stay current on Dynamics 365 Customer Engagement and related technologies, particularly Azure stack and Co-Pilot technologies. Mentor senior staff, sharing knowledge More ❯

You will need to login before you can apply for a job. Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights View more categories View less categories Sector Customer Services, Engineering, Media and Publishing Role Professional Contract Type Permanent Hours Full Time DESCRIPTION Come build the future of … TV box sets on the Prime Video Store. Prime Video operates in over 200 countries and territories worldwide, in a dynamic environment focused on customer innovation. We are seeking a (Senior) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The role involves working … closely with business and finance teams to build analytical and machine learning solutions that enhance performance, focusing on customer insights, engagement, and process optimization. The BIE will act as a consultant, providing insights, analysis tools, and actionable learnings to influence strategy and decisions across multiple European territories. Key job More ❯

the forefront of Microsoft technologies, whilst collaborating with a global team of Microsoft experts. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven experience as a Functional Consultant Configuration/Customisation of D365 CE Modules Knowledge of Power Platform (Power Apps, Power More ❯

the forefront of Microsoft technologies, whilst collaborating with a global team of Microsoft experts. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven experience as a Functional Consultant Configuration/Customisation of D365 CE Modules Knowledge of Power Platform (Power Apps, Power More ❯

Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are … business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to More ❯

Control 2.0 - built for tougher times. What we're looking for We're looking for our first Lead Account Manager to join Omnea's customer team. You'll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and … to have a massively accelerated career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages … trusted advisor & partner to our customers & stakeholders at all levels (from the procurement managers up to the CFOs) and be the voice of the customer internally, working closely with teams across the business (both technical and commercial) to help ensure we are truly operating with customer-centricity at More ❯

beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and … create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product … justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while More ❯

beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and … create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product … justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the "voice of the customer". Continually monitors and optimises the product while More ❯

and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment … Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics: Use machine learning models to predict potential fraud based on historical data … range of data points. Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns: Use AI to target customers More ❯

the value of new releases, and that the product's messaging is clear, concise, and compelling. Key responsibilities include creating launch materials (positioning, demos, customer success stories, etc.), coordinating cross-functional activities, managing timelines, and tracking release performance metrics to continuously refine and improve the release process. What You … in the implementation of GTM strategies for product releases and seasonal launches ensuring alignment with positioning and messaging set by senior team members. Market & Customer Research - Collaborate with the Market Intelligence team on competitive analysis and market research and the gathering of customer insights from direct interactions with … customers to build a strong understanding of both the market and the customer to support all release efforts. Customer Marketing Adoption, Upsell, and Cross Sell support - Work closely with PMM leadership, Product Management, Sales and Customer Marketing on the development of strategic programs to support adoption, upsell More ❯

off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯

off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯

professionally directed and data driven function that maximises sustainable and proven value for customers, employees and Civica. The VP will lead teams focused on customer implementation, consulting, and other software-related services, ensuring a seamless experience for clients and driving shorter time to value cycles. You will work closely … with peers to align software services with company goals, leveraging innovation, operational excellence, and customer insights to ensure continued business growth and market leadership. Your teams will deliver high value implementation services and solutions that exceed customer expectations, collaborating with leaders across functions such as Sales, Support, Development … methodologies, and frameworks for the delivery of software services across a variety of international markets. Ensure the services portfolio is continuously improved to meet customer needs, industry trends, and new technological advancements. Partner with the senior leadership team to set goals for the software services function, aligning with broader More ❯

achieve their transformation goals? Do you have strong program and stakeholder management skills, and the ability to collaborate across multiple business units to deliver customer impact? If so, we encourage you to consider this role. As an Enterprise Skills Transformation Engagement Manager, your role will be at the intersection … from our largest AWS customers to lead strategic upskilling engagements under our Enterprise Skills Transformation portfolio of offerings. You will dive deep on the customer's business goals and enablement needs, collaborating closely with AWS Account Teams, Training & Certification colleagues, and technical specialists to build and execute upskilling programs … a strong project management background; professional consulting experience; a deep knowledge of organisational change management processes; and a demonstrated passion for enabling and transforming customer organisations. We value individuals who are data-driven and can demonstrate leadership abilities, including gaining customer stakeholder buy-in, communicating effectively at both More ❯

Market Product Management leads the strategy, planning, and execution of product launches and lifecycle management. This role works closely with Product, Marketing, Sales, and Customer Success teams to define market strategies, align on messaging, and ensure that new products and features meet customer and business needs. This role … to Market), providing guidance on best practices. Key Responsibilities: Develop and lead go-to-market strategies for new products, features, and updates, ensuring a customer centric approach. Develop end-to-end GTM plans, including product positioning, messaging, pricing, target audience, competitive differentiation, and launch timelines. Define and Monitor success … from concept to execution, including beta testing, release scheduling, and cross-department coordination. Conduct ongoing market research and competitive analysis to identify market trends, customer needs, and gaps in the product portfolio. Collaborate with product management to translate market feedback and customer insights into recommended improvements and development More ❯

a passion for financial services? We are seeking an experienced professional to take ownership of a diverse product portfolio, driving enhancements, pricing strategies, and customer-focused solutions. Key Responsibilities: Product Ownership: Manage a portfolio of financial products, ensuring alignment with strategic objectives and regulatory requirements. Pricing & Strategy: Analyse data … market trends, and customer insights to develop competitive pricing strategies that support sales and retention targets. Product Development: Lead product enhancements, new product launches, and lifecycle management to meet evolving consumer needs. Stakeholder Management: Collaborate with key internal and external stakeholders, including senior leadership and regulatory bodies. Digital & Customer Experience: Drive digital solutions and customer-centric innovations, ensuring a seamless user experience. What We're Looking For: Proven experience in product management within a regulated environment (financial services preferred). Strong analytical skills with expertise in pricing, forecasting, and data interpretation. Advanced proficiency in Microsoft Excel and More ❯

play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and … enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM More ❯

research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/… the organisation. About You As Principal Product Lead/Head of Product Innovation, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. … You excel at transforming complex challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial More ❯

Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in … in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and More ❯

Are you passionate about leading innovative SaaS products that redefine customer experiences? At Natterbox, we're looking for a Global Head of Product to drive the success of our roadmap, new innovations, and customer needs while keeping aligned with our business goals. In this pivotal leadership role, you … will work closely with various stakeholders across different departments to effectively manage and deliver successful products - Product team, Engineering, UX/UI, Marketing, Sales, Customer Success/Support teams, and the Compliance and Legal teams. The Head of Product will provide mentoring and leadership to the product team. It … Lead, mentor, and develop a team of Product Owners to define requirements and execute the product roadmap through Agile methodologies. Drive a clear and customer-centric product vision that aligns with business objectives. Partner with executive leadership to define and execute product strategies that drive growth and competitive differentiation. More ❯

millions of Japanese customers. You'll have the opportunity to shape the future of how customers pay on Amazon, working at the intersection of customer experience, technology, and business strategy to drive growth and innovation in one of Amazon's largest international markets. The ideal candidate is analytical, loves … working backwards from data and customer insights in order to build the right technology and features, and resourceful in finding innovative solutions to unsolved problems. As a product leader you will have a proven track record of creating a strong vision, managing a dynamic roadmap, communicating priorities clearly with … the product vision, strategy and multi-year roadmap for payment products that serve millions of customers - Drive data-driven decision making through analysis of customer behavior, market trends, and business metrics - Drive alignment across multiple stakeholders (Tech, Marketing, UX, Finance, Legal) to deliver results at scale - Identify and evaluate More ❯