151 to 175 of 1,176 Customer Insight Jobs in the UK

Head of Customer Service role will manage a multi site, multi team operation spanning Customer Service, Order Management, Inbound Supply and distribution across the business. The role will also focus on the implementation of new EDI & CRM Systems Client Details Our Client is a market-leading manufacturing … nationwide footprint, supplying thousands of customers through a complex multi-site production, warehousing and distribution network. Their success is built on operational excellence, customer focus and a commitment to delivering outstanding service across every stage of the supply chain. Description Develop and execute the customer service strategy across ...

Product Managers in the group, helping them sharpen their thinking, execution and impact. This role requires a blend of strategic thinking, deep market and customer understanding, and strong leadership. We’re looking for people with high agency who can create clarity from ambiguity, influence across teams and functions … communication of a product strategy for the tribe that aligns with the company’s long-term vision and business goals. Lead deep market, customer, competitor and technology analysis to identify opportunities, risks and strategic bets. Build alignment and help secure buy-in for the product strategy from colleagues, stakeholders ...

Responsible for: No direct reports Based at: UK, hybrid. Expected to work from a Bell office at least two days per week, with customer travel as required. Scope: Strategic customer engagement, executive technology advisory, AI First adoption, market insight and roadmap feedback across Bell’s priority sectors. … technology direction, align business outcomes to innovation opportunities and accelerate adoption of Bell’s AI First portfolio. The role acts as the bridge between customer requirements, industry and market trends, Bell’s product roadmap and reusable intellectual property. Bell is particularly interested in candidates with deep expertise and market ...

What is the role: The CRM Manager, based in our Head Office in Peterborough, will lead the planning, delivery and optimisation of customer communications across our brands, helping to strengthen customer engagement, retention and loyalty. Working closely with the trading and wider marketing teams, this role will … customer insight, segmentation and a test-and-learn approach to create targeted, commercially focused campaigns across email, SMS, push notifications, website and app channels. The role is key to driving traffic to site and supporting sales growth across our brands. What you will do: Own and deliver ...

digital product thinking. You'll run our Shopify store with a particular focus on building landing pages to drive conversion, identify opportunities across the customer journey and turn those insights into better landing pages, website experiences and experiments. We want someone who doesn't just identify problems or produce … commercial impact. You'll work particularly closely with Performance Marketing and Creative to connect our acquisition activity with the onsite experience. Landing pages & customer journeys Design and build high-converting landing pages for paid acquisition campaigns. Translate campaign propositions, creative angles and customer intent into compelling onsite experiences. ...

/80/1199 Contract Type: Permanent £60,000 per year Location: West Yorkshire Closing Date: 11/10/2026 Job Category: Customer Experience Centre Region/Division: Yorkshire Job Introduction Join us in our mission to help us make digital services easier, simpler and better … home. We're looking for a Digital Experience Lead to help shape and improve the digital services our customers use every day. From our Customer Portal to our Knowledge Platform and customer-facing systems, you'll make sure our digital channels work brilliantly, solve real customer problems ...

intelligent scheduling, document intelligence Reactive, PPM, and contract workflows Scheduling, dispatch, and optimisation Field engineer mobile experience Asset lifecycle management Quoting → job → invoicing flows Customer portals and self-service Data, reporting, analytics, and embedded BI Vertical-specific FM workflows (HVAC, M&E, FM, building maintenance) Platform, integrations, and developer … Product Vision & Strategy Define and communicate a compelling 1–3 year product vision aligned to the company's £100M ARR ambition. Translate market trends, customer insight, and competitive dynamics into a clear, prioritised portfolio roadmap. Make sharp build/buy/partner/sunset decisions across the platform. ...

call home.We're looking for a Digital Experience Lead to help shape and improve the digital services our customers use every day. From our Customer Portal to our Knowledge Platform and customer-facing systems, you'll make sure our digital channels work brilliantly, solve real customer problems … talk about improvements. You'll lead them.Working as part of a small, ambitious team, you'll take ownership of digital products, coordinate delivery, use customer insight and performance data to identify opportunities, and make sure every change delivers a better experience for our customers. What ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Nets alongside Tildenet Gardenware and wider B2B/commercial operations. We are ambitious for growth and are investing in stronger digital, e-commerce and customer capability to support the next stage of the business. About the Role The CRM & Lifecycle Manager is responsible for increasing the value of identified … existing customers through data-led CRM, lifecycle marketing, retention and loyalty. The role owns the customer relationship from welcome and first purchase through post-purchase, repeat purchase, retention and reactivation, and will develop Garden Rewards and future loyalty programmes into a stronger and more meaningful customer proposition. ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...