176 to 200 of 305 Customer Insight Jobs in the UK

business function with an exciting future and to directly influence outcomes in key European markets. Key Responsibilites Commercial Insights & Strategy Proactively generate insights on customer behaviour, retention, churn, and lifetime value, identifying patterns and opportunities that improve the member journey and drive revenue growth. Deliver deep-dive analyses … scalable data products. Partner with central BI teams to align on standards, ensure quality, and share best practice in modelling and data governance. Product & Customer Insights Act as the analytical partner for the NCE product and CX teams, leveraging data to improve customer experience and influence product strategy. ...

join our established mid-market sales team, selling into the Salesforce ecosystem and helping us open doors with companies that rely on customer conversations. Your job is simple, but not easy: Find the right accounts. Identify the right people. Create the conversation. Book high-quality meetings that can move … outbound ability matter more. Why RocketCell? RocketCell is not another “nice-to-have” SaaS tool. We are solving a real problem for businesses: customer conversations happen on mobile phones every day, but most of that data never makes it into Salesforce. RocketCell changes that. We give sales, service ...

join our established mid-market sales team, selling into the Salesforce ecosystem and helping us open doors with companies that rely on customer conversations. Your job is simple, but not easy: Find the right accounts. Identify the right people. Create the conversation. Book high-quality meetings that can move … outbound ability matter more. Why RocketCell? RocketCell is not another “nice-to-have” SaaS tool. We are solving a real problem for businesses: customer conversations happen on mobile phones every day, but most of that data never makes it into Salesforce. RocketCell changes that. We give sales, service ...

join our established mid-market sales team, selling into the Salesforce ecosystem and helping us open doors with companies that rely on customer conversations. Your job is simple, but not easy: Find the right accounts. Identify the right people. Create the conversation. Book high-quality meetings that can move … outbound ability matter more. Why RocketCell? RocketCell is not another “nice-to-have” SaaS tool. We are solving a real problem for businesses: customer conversations happen on mobile phones every day, but most of that data never makes it into Salesforce. RocketCell changes that. We give sales, service ...

join our established mid-market sales team, selling into the Salesforce ecosystem and helping us open doors with companies that rely on customer conversations. Your job is simple, but not easy: Find the right accounts. Identify the right people. Create the conversation. Book high-quality meetings that can move … outbound ability matter more. Why RocketCell? RocketCell is not another “nice-to-have” SaaS tool. We are solving a real problem for businesses: customer conversations happen on mobile phones every day, but most of that data never makes it into Salesforce. RocketCell changes that. We give sales, service ...

will ensure we articulate the value of our products and data, including next‐generation AI workflow‐based solutions, with clarity, commercial impact, and customer insight. This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market … audience : Work closely with Sales, Segment leadership & Growth Marketing to define ICPs and build out personas and workflows for each of them. Ensure customer insights and activity feedback continue to shape the narratives, segmentation and use case value propositions. Product narratives, positioning & messaging : Own the end‐to‐end development ...

audience: work closely with Sales, Segment leadership and Growth Marketing to define ICPs and build out personas and workflows for each of them, ensuring customer insights and activity feedback continually shape the narratives, segmentation and use‐case value propositions. Own the end‐to‐end development of persona‐based, vertical … aligned messaging frameworks, incorporating workflows, customer JTBD, challenges and value outcomes; embed WoodMac’s brand positioning and superpowers across all product lines, along with financial impact messaging. Support ARR growth by equipping Sales with strong product and data narratives, playbooks, Sales plays, objection handling, case studies, competitive intelligence ...

across internal tech teams, hardware providers, and third-party logistics partners, acting as the single point of accountability across all workstreams Using data and customer insight to validate decisions and make the call, not to justify a direction already chosen Building lightweight processes as you go, pragmatic, scalable … multi-party programmes together without formal authority, and your approach goes well beyond bringing data to a meeting Data-driven decision making, you use insight to validate direction and make the call, not to confirm what you already thought Comfort in ambiguity, you've operated in genuinely chaotic, early ...

across internal tech teams, hardware providers, and third-party logistics partners, acting as the single point of accountability across all workstreams Using data and customer insight to validate decisions and make the call, not to justify a direction already chosen Building lightweight processes as you go, pragmatic, scalable … multi-party programmes together without formal authority, and your approach goes well beyond bringing data to a meeting Data-driven decision making, you use insight to validate direction and make the call, not to confirm what you already thought Comfort in ambiguity, you've operated in genuinely chaotic, early ...

across internal tech teams, hardware providers, and third-party logistics partners, acting as the single point of accountability across all workstreams Using data and customer insight to validate decisions and make the call, not to justify a direction already chosen Building lightweight processes as you go, pragmatic, scalable … multi-party programmes together without formal authority, and your approach goes well beyond bringing data to a meeting Data-driven decision making, you use insight to validate direction and make the call, not to confirm what you already thought Comfort in ambiguity, you've operated in genuinely chaotic, early ...

across internal tech teams, hardware providers, and third-party logistics partners, acting as the single point of accountability across all workstreams Using data and customer insight to validate decisions and make the call, not to justify a direction already chosen Building lightweight processes as you go, pragmatic, scalable … multi-party programmes together without formal authority, and your approach goes well beyond bringing data to a meeting Data-driven decision making, you use insight to validate direction and make the call, not to confirm what you already thought Comfort in ambiguity, you've operated in genuinely chaotic, early ...

working closely with engineering, design, and commercial teams to build tools and programmes that drive real AI adoption in the workplac e.You will translate customer insight, business goals, and market signals into clear product decisions - balancing long-term vision with short-term delivery. This is a hands ...

working closely with engineering, design, and commercial teams to build tools and programmes that drive real AI adoption in the workplac e.You will translate customer insight, business goals, and market signals into clear product decisions - balancing long-term vision with short-term delivery. This is a hands ...

working closely with engineering, design, and commercial teams to build tools and programmes that drive real AI adoption in the workplac e.You will translate customer insight, business goals, and market signals into clear product decisions - balancing long-term vision with short-term delivery. This is a hands ...

working closely with engineering, design, and commercial teams to build tools and programmes that drive real AI adoption in the workplac e.You will translate customer insight, business goals, and market signals into clear product decisions - balancing long-term vision with short-term delivery. This is a hands ...

This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced CX Journey Designer. Reporting to the Programme Director, you will establish a digital-first design methodology and lead the creation of journey blueprints. You'll be practitioner, run journey mapping sessions, produce high … quality design artefacts and translate customer insight into actionable blueprints that operations and technology teams can build from. As the successful applicant you'll demonstrate: Senior service or CX designer with a strong portfolio of journey design and blueprint work Telecoms sector background — direct experience of SME connectivity ...

This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced CX Journey Designer. Reporting to the Programme Director, you will establish a digital-first design methodology and lead the creation of journey blueprints. You'll be practitioner, run journey mapping sessions, produce high … quality design artefacts and translate customer insight into actionable blueprints that operations and technology teams can build from. As the successful applicant you'll demonstrate: Senior service or CX designer with a strong portfolio of journey design and blueprint work Telecoms sector background — direct experience of SME connectivity ...

This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced CX Journey Designer. Reporting to the Programme Director, you will establish a digital-first design methodology and lead the creation of journey blueprints. You'll be practitioner, run journey mapping sessions, produce high … quality design artefacts and translate customer insight into actionable blueprints that operations and technology teams can build from. As the successful applicant you'll demonstrate: Senior service or CX designer with a strong portfolio of journey design and blueprint work Telecoms sector background — direct experience of SME connectivity ...

This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced CX Journey Designer. Reporting to the Programme Director, you will establish a digital-first design methodology and lead the creation of journey blueprints. You'll be practitioner, run journey mapping sessions, produce high … quality design artefacts and translate customer insight into actionable blueprints that operations and technology teams can build from. As the successful applicant you'll demonstrate: Senior service or CX designer with a strong portfolio of journey design and blueprint work Telecoms sector background — direct experience of SME connectivity ...

from early validation through to commercial launch and in-life performance. You'll work across a broad range of stakeholders to translate strategy and customer insight into technical delivery, managing risks, driving quality and continuously improving how we introduce and optimise devices in market. ...

product vision and strategy. This strategic role demands expertise in product management and systems thinking, as you will work closely with teams to turn customer insights into actionable strategies. The ideal candidate will thrive in an autonomous and fast-paced environment, translating user behavior into impactful project outcomes. Join ...

everywhere. More about our mission and what we offer . About the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision. Key Responsibilities Commercial Excellence Transform service into a revenue engine through insight ...

work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis … analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. ...

partnering with a leading organisation looking to appoint a D365 CRM Consultant to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale. The role … take ownership of the Dynamics 365 Customer Engagement (CE) Customer Service capability—leading both strategy and hands-on delivery. Key areas include: Designing and implementing D365 Customer Service Workspace, Omnichannel and Contact Centre solutions Delivering Live Chat, Voice and digital channel integrations Driving Teams telephony integration within ...

Senior Product Manager (Business Development & Customer Relationships) Locations: London, New York, Philadelphia or New Jersey – Hybrid Working Model Application Deadline: Sunday 12th July 2026 About the Role We are hiring for a Senior Product Manager with a focus on strategic and customer-focused business development & customer relationship … will bridge the gap between market needs and product strategy for our Pharma Solutions Team. You will be responsible for identifying growth opportunities, translating customer insights into product improvements, and fostering long-term partnerships with key accounts. This role will include focusing on value creation, market development, and strategic ...