201 to 225 of 305 Customer Insight Jobs in the UK

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure … Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What ...

lead conversion rate optimisation across our eCommerce brands, Wholesale Domestic and Top Radiators. You'll own the CRO strategy, identify opportunities to improve customer journeys, and drive measurable growth in conversion rate, AOV, and overall website performance. Key Responsibilities Own and deliver the CRO roadmap across both websites. Analyse … customer behaviour and identify conversion barriers. Plan, execute, and evaluate A/B and multivariate tests. Use analytics and customer insights to drive optimisation decisions. Define UX, content, and functionality requirements to improve performance. Monitor and report on key KPIs including conversion rate, funnel performance, and AOV. Collaborate ...

trade processing (e.g. reconciliations, data solutions & regulatory reporting). Reporting to the Head of Operations of LSEG Regulatory Reporting Solutions, the Senior Manager of Customer Success is responsible for leading the client success strategy across our regulatory reporting solutions. This role ensures that clients receive exceptional support, achieving high … excellence. The role also plays a key part in delivering the LSEG’s Product Led, Client Centric strategy. Leadership & Strategy Define and execute the customer success strategy aligned with business goals and strategy Actively engage with Sales and key stakeholders across the business to understand client and market dynamics ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

across the business. Design and implement effective data architecture, modelling and master data solutions that create a single, reliable foundation for reporting, analytics and customer insight. Enable seamless data flow across systems through modern integration approaches, helping the organisation unlock greater value from its data and improve operational efficiency. … delivery of strategic transformation programmes. Provide data architecture leadership across complex change initiatives, influencing stakeholders, resolving challenges and delivering high-quality solutions that enhance customer outcomes and long-term business value. What You’ll Bring You’ll have experience working collaboratively with Data Engineering, Architecture and Technology teams ...

lever on workload health, consumption growth, and long-term value. This is an AI-native role. The RVP leads both the DSE team and customer engagements through AI-augmented ways of working, using AI to anticipate workload risk, scale proactive advisory, and surface insights at a depth and speed … relationships with strategic customers in the region to ensure paid support programs are positioned to serve current and future workloads on Snowflake. Accountable for Customer Satisfaction, retention, and successful post-sales delivery of paid support engagements against committed scope, SLAs, and outcomes. Lead the DSE team's contribution ...

Sales Leadership, Solution Consulting, and wider GTM functions. Responsibilities Manage a portfolio of U4F customers as their primary commercial contact and product advocate. Own customer retention and expansion outcomes, identifying and progressing upsell and cross‐sell opportunities in collaboration with Sales Engineering and Solution Consulting. Find whitespace opportunities … drive a value based sales approach Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs. Identify white space opportunities and lead a value based sales engagement Build strong, senior‐level stakeholder relationships, positioning Unit4 as a long‐term strategic partner. Collaborate closely with ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands-on, customer-facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. Pre-Sales & Solution Design: Work with the sales team to understand customer requirements to help shape ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands-on, customer-facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. Pre-Sales & Solution Design: Work with the sales team to understand customer requirements to help shape ...

transparent, with a product that customers genuinely enjoy using. We operate in a regulated environment and place a high value on clarity, trust, and customer outcomes. Design plays a central role in how customers experience our product and understand investing. It is one of our key differentiators … scale, we are investing in Design as a strategic function. We believe great design is not only about craft. It is about solving customer problems, influencing business outcomes, and making better decisions through research, data, and continuous learning. The role We are looking for a Head of Product Design ...

expansion Scale product-led growth strategies including trials, freemium models, and self-service capabilities Identify new market opportunities within governance and compliance ecosystem Customer Focus Maintain deep customer empathy through regular Fortune 500 board engagement Leverage customer insights and competitive intelligence to inform product decisions Partner with ...

TalentNeuronis the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale.TalentNeurondelivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning … Lead go-to-market planning for new product launches, features, and market expansion. Develop salesenablementassets (pitch decks, battlecards, case studies, pricing narratives). Translate customer insights, market trends, and competitive intelligence into actionable messaging. Brand & Market Presence Strengthen brand clarity and credibility across all customer touchpoints. Ensure consistent ...

Dubbing platform - initially focused on internal production workflows that power our dubbing operations, with a clear path to commercialisation as a customer-facing product as part of our AI-Native content orchestration platform. This role is central to our objective of scaling high-quality dubbing at speed and volume … delivering a platform that streamlines dubbing production, quality review, and content delivery workflows - leveraging AI to enhance speed, accuracy, and scalability across a global customer base. Experience in AI-driven product development, media workflows, or content localisation will be a strong advantage. About Product & Technology Product & Technology plays ...

while clearing blockers and strengthening team health. Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams … identifying dependencies and creating shared strategies. Use customer insights, data, and deep market analysis across target expansion nations to inform product decisions and shape broader organizational strategy, identifying barriers and accelerators to international adoption. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team ...

Join our team at Concentrix, supporting a leading telecommunications provider. As a Customer Sales Advisor, you'll manage inbound calls from customers nearing contract end dates and also handle leads from service teams. Your role focuses on retaining and enhancing customer relationships through effective questioning and upselling additional … products. Key Responsibilities: Customer Engagement & Retention: Deliver exceptional support by understanding customer needs during contract renewals and building long-term relationships. Sales & Upselling: Utilize effective questioning to identify opportunities and recommend additional products, enhancing customer experience. Lead Management: Actively contact customers using leads generated by the service ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

purpose-built to protect organisations from the full spectrum of cyber threats — integrating cutting-edge technology with human-centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever-evolving threat landscape.We are one of only … Field CISO is not parachuting into a region from afar, but stepping into a geography where Mimecast already has genuine presence, colleagues, and customer relationships. Through our Resilience Together corporate social responsibility programme, we also invest time, resources, and funds in underserved communities across the regions in which ...

event products, content, membership and commercial propositions so they are relentlessly focused on value add and return on investment to deliver on and exceed customer expectations. The CPSO will own the end‐to‐end strategic direction for product innovation, industry research, value proposition development, content performance, and monetisation. Three … content‐led opportunities, and delegate offerings. Work in close partnership with CCO and CMO to ensure products are optimally positioned for revenue generation. Use customer and market insight to lead the roadmap for new event concepts, formats, and revenue models across the product portfolio Work closely with ...

+ OTE London - Hybrid We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver … strong customer experience and drive retention and growth. Key Responsibilities: Manage customer relationships to drive retention, engagement and expansion across accounts Build strong, trusted relationships with key stakeholders including c- suite and SLT Develop a deep understanding of each customer's priorities, challenges and success criteria Collaborate ...

+ OTE London - Hybrid We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver … strong customer experience and drive retention and growth. Key Responsibilities: Manage customer relationships to drive retention, engagement and expansion across accounts Build strong, trusted relationships with key stakeholders including c- suite and SLT Develop a deep understanding of each customer's priorities, challenges and success criteria Collaborate ...