grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯
everywhere. Job Purpose: As a Senior Product Manager within the Product Growth team, you will own the end-to-end subscription and account management journey for BritBox's growing customer base. You will define and execute the product vision for key user journeys such as sign-up, upgrades, billing, cancellations, and account management - ensuring a seamless, scalable and user … first experience across all platforms, including Web, Mobile, Smart TVs and Connected Devices. You will work cross-functionally with Engineering, UX, Marketing, Data, and Customer Support teams to drive improvements that maximize customer lifetime value, reduce churn, and fuel sustainable growth. Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to … the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation efforts, balancing customer needs, commercial impact, and technical feasibility. Collaborate closely with internal and More ❯
join our journey and contribute to our mission of transforming global trade. Backed by $44 million in publicly disclosed funding from Series A and B funding rounds led by INSIGHT Partners, we now have over 8700 people working at 170 companies worldwide using Sedna to power their most important work - and it's our people that make that happen. … Dataloy effectively in the VMS landscape. Use the Dataloy platform regularly to gain hands-on understanding of its features, integrations, and impact on voyage efficiency and profitability. Leverage existing customer stories and results to showcase Dataloy's real-world value to prospects. Build and qualify a pipeline of high-potential accounts across global shipping and maritime operators. Research and … systems, key workflows, and expected outcomes. Lead any technical validation or trial processes, ensuring alignment between stakeholders and measurable success criteria. Negotiate and close deals with commercial rigor and customer-centricity, aligned to targets and timeline expectations. Ensure a smooth handover to onboarding and success teams so new customers experience immediate value. Create detailed account plans that map stakeholders More ❯
Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers … will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
requirements. Develop and maintain model-driven Power Apps, ensuring smooth user interaction and scalability. Build and manage Power Pages (formerly Portals) for secure engagement with external audiences. Leverage Microsoft Customer Insights to enable effective customer segmentation, penalisation, and analytics. Design automated work flows using Power Automate to streamline processes and improve efficiency. Connect Dynamics 365 with other Microsoft … Experience & Skills: Demonstrated experience with Dynamics 365 CRM development and the Microsoft Power Platform. Strong skills in Power Apps (model-driven), Dataverse, and Power Pages. Practical experience using Microsoft Customer Insights for campaigns and analytics. Solid understanding of Power Automate, JavaScript, and portal development using HTML/CSS and Liquid. Proficiency in customising workflows, forms, plugins, and business process More ❯
requirements. Develop and maintain model-driven Power Apps, ensuring smooth user interaction and scalability. Build and manage Power Pages (formerly Portals) for secure engagement with external audiences. Leverage Microsoft Customer Insights to enable effective customer segmentation, penalisation, and analytics. Design automated work flows using Power Automate to streamline processes and improve efficiency. Connect Dynamics 365 with other Microsoft … Experience & Skills: Demonstrated experience with Dynamics 365 CRM development and the Microsoft Power Platform. Strong skills in Power Apps (model-driven), Dataverse, and Power Pages. Practical experience using Microsoft Customer Insights for campaigns and analytics. Solid understanding of Power Automate, JavaScript, and portal development using HTML/CSS and Liquid. Proficiency in customising workflows, forms, plugins, and business process More ❯
Learn more at Do you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design experts to deliver ground-breaking experiences for our customers? If so, the Amazon Music Product Design team is looking for … cross-functional collaboration between design, product, engineering and marketing teams - Provide regular updates and communicate effectively with key stakeholders - Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering exceptional user experiences A day in the life User Experience Design is at the heart of Amazon Music's goal to be … customer obsessed. The Product Design (UX) team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction. As a Design Program Manager, you will be the operational backbone of the product design team, driving operational excellence, process improvement, and team enablement across product design functions. You will More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
RVU Co UK
you love what you do, get in touch today! About the role We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across . As a key voice within the business, you will shape and evangelise the product vision for your area. You'll use the latest technologies and product … and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising … seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining, owning, evangelising and driving the strategy for the Comparison journey for a significant Product Area aligned with a market vertical (e.g. Car, Home, Van, Travel, Life) Responsible for a multi-channel strategy More ❯
Point Nine . Welcome to Spend Control 2.0 - built for tougher times. What we're looking for We're looking for our first Account Manager to join Omnea's customer team. You'll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and to have a massively accelerated … career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages & beyond, and through your expertise and the building of deep & long-term relationships with our … opportunities. You'll become a trusted advisor & partner to our customers & stakeholders at all levels (from the procurement managers up to the CFOs) and be the voice of the customer internally, working closely with teams across the business (both technical and commercial) to help ensure we are truly operating with customer-centricity at our core. You'll be More ❯
Marketing, and Learning & Development to build and execute strategies for ecosystem growth. Part of our Global Business Solutions Group, Inbound Sales is a multi-channel organization focused on building customer confidence through Small Business expertise. Our Group Sales Managers should have excellent people development skills, think analytically, and balance short and long-term outcomes while effectively communicating to influence … strategy. Inside Sales is responsible for acquiring new users and increasing existing customer engagement within the Intuit ecosystem. We operate in a hybrid model in Victoria and London, with teams coming into the office 3 days a week. Responsibilities Create a team culture that fosters learning, innovation, and excellence. Be accountable for sales and unit targets, analyze performance metrics … with internal and external partners to build revenue plans, staffing, and sales processes. Prepare presentations, share results, and lead discussions with leadership and supporting teams. Develop strategies to improve customer experience, conversion rates, and sales efficiencies. Identify new opportunities through customer insights, research, and industry trends, providing data-backed recommendations. Hire and develop top talent, fostering a collaborative More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯
the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯
the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯
metrics to capture specific user behaviours or events that align with business objectives Data integrity & quality assurance: perform quality checks on collected data for accuracy Delivering key product and customer insights to the business to drive decision-making What do we expect from you? You will bring experience in a Product Analyst or Data Analyst role, with a focus … on delivering real-world value from customer-facing software. You will be analytical and critical in your thinking; rigorous in the quality and accuracy of your work and curious to understand the business that sits in front of the data we manage and transform. You will be comfortable working with stakeholders who may have partially defined requirements and differing More ❯
ensuring every item supports the overall direction Leading sprint planning, managing daily priorities, and supporting decision-making throughout delivery Taking responsibility for shaping and owning the CRM roadmap Using customer insights, market trends, and performance data to guide improvements Working with Finance to track budgets and ensure alignment with delivery outcomes Acting as the go-to for day-to … or Scrum environments Someone who can confidently take ownership of backlog management and delivery cycles Strong communicator who works well across cross-functional teams A clear focus on outcomes, customer value, and continuous improvement Comfortable driving change and bringing clarity and direction to delivery teams More ❯
ensuring every item supports the overall direction Leading sprint planning, managing daily priorities, and supporting decision-making throughout delivery Taking responsibility for shaping and owning the CRM roadmap Using customer insights, market trends, and performance data to guide improvements Working with Finance to track budgets and ensure alignment with delivery outcomes Acting as the go-to for day-to … or Scrum environments Someone who can confidently take ownership of backlog management and delivery cycles Strong communicator who works well across cross-functional teams A clear focus on outcomes, customer value, and continuous improvement Comfortable driving change and bringing clarity and direction to delivery teams More ❯
Lead on creative/copy positioning and brief submission for growth teams to deliver impactful and localised campaigns. - Work closely with product managers to align on roadmap priorities and customer feedback loops. 2. Launch Execution - Partner up with the product team to manage the go-to-market planning for feature launches. - Conceptualise integrated marketing campaigns across in-app, email … timely, scalable, and data-informed. - Coordinate with local market teams and growth to adapt messaging for region-specific rollouts: localisation across product messaging, local behaviour and competitive landscape. 3. Customer Insights & Market Intelligence - Analyze market trends and conduct competitive benchmarking to identify opportunities and threats. -Run user interviews, feedback loops, and surveys to understand pain points and improve UX More ❯
Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯
Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Clarion
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯
Norwich, Norfolk, England, United Kingdom Hybrid / WFH Options
Clarion
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Clarion
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Clarion Housing
team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯