226 to 250 of 340 Customer Insight Jobs in the UK

own and optimize our digital ordering ecosystem across self-order kiosks, e-commerce, and mobile apps. This role plays a crucial part in enhancing customer experience while delivering commercial impact through measurable improvements in average transaction value (ATV), user growth, retention, and customer ratings. Working at the intersection … closely with IT, Supply Chain, Marketing, and New Product Development (NPD) to deliver a world-class digital experience that translates into increased transactions and customer satisfaction. The ideal candidate is data-driven, proactive, and commercially astute, capable of making high-impact decisions that directly contribute to revenue growth while … user journey. Key Responsibilities Digital Product Strategy and Performance Own the end-to-end digital ordering experience, ensuring alignment with Black Sheep Coffee's customer and revenue goals. Track and optimize ATV, conversion rates, user engagement, retention, and ratings, ensuring digital platforms drive commercial success. Use data insights, A More ❯

Klaviyo? Visit to see how we empower creators to own their own destiny. The global renewals team at Klaviyo focuses on retaining and expanding customer relationships by ensuring clients continue to see value in Klaviyo's platform. The team works closely with Customer Success, Sales, and other GTM … reduce churn, and maximize renewal rates. The Senior Principal Renewals Specialist will own and drive timely renewals for contracted Klaviyo customers. They partner with Customer Success and Growth teams to manage renewals, handle upsells, and streamline processes. They thrive in a fast-paced environment, ensuring smooth execution through strong … within the renewals function, responsible for managing complex, high-value renewals and driving continuous improvement in renewal operations. This individual will engage with senior customer stakeholders, contribute to renewals strategy and innovation, and act as a thought leader within the organization. Key Responsibilities: Enterprise-Level Renewal Strategy - Drive the More ❯

a thought leader in the up and coming technology (robotics, new model providers). You will act as a startup advocate, understanding unique startup customer needs, and implementing needed changes to the startups program scope, delivery, improving resulting customer experience. Key job responsibilities Drive large, complex startup GenAI … and to develop a roadmap to deliver business value in the most effective way. Use deep understanding of startups GenAI ecosystem and startup evolving customer needs to drive improvements to startups program and resulting customer experience. Drive experimentation pilots from ideation to execution in emerging tech (e.g. robotics … . Identify and document customer insights and trends to transform the SUP GTM offering and business operations. BASIC QUALIFICATIONS Bachelor's degree in business, computer science or related field. Professional experience, including prior work with startups. Technology domain experience in LLM, Machine Learning, AI, and GenAI. Experience adopting GenAI More ❯

to join our growing PMM function. About the team The Product Marketing Lead's role at Narvar is to deeply understand our market and customer needs, and use this insight to help inform our product strategy, lead go-to-market for our suite of products, and create and … execute campaigns to drive product growth. Product Marketing is a highly cross-functional role at Narvar, partnering closely with Product and Engineering, Sales, Customer Success, Design, and Marketing to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping … relationship building, and project management skills. What you'll do Manage all Product Marketing aspects for your set of products. Generate market, competitor, and customer insights through product discovery and research that you use to inform our product roadmap and go-to-market strategy. Run successful pilots and betas More ❯

experience that creates financial well-being from birth to adulthood. We are looking for a Lead Product Manager, Growth - Contractor Inside IR35 to drive customer and revenue growth by improving our registration journey, as well as shaping and delivering a wider growth strategy so we can help more parents … month contract period. Key Responsibilities Own and optimise the registration journey in order to set customers up for success and grow our customer base. Ensure we're creating and clearly communicating value to our customers when they choose their plan or consider upgrading. Contribute to the development and execution … to align efforts and share learnings. Who we're looking for: 7+ years of Product Management experience, with a proven track record of driving customer and revenue growth. Passionate about crafting an exceptional customer experience. Highly data literate, with experience running experiments, analysing funnel performance, and leveraging customer More ❯

Senior Product Manager Tech, Speed, Prime & Delivery Experience At Amazon, our core customer promise is delivering millions of items at unparalleled speed. The Amazon Delivery Experience team is dedicated to creating seamless, end-to-end customer journeys-from the moment a customer clicks 'order' until their items … Japan. As the Senior Product Manager - Technical, you will be responsible for building the next curve bending innovation on delivery speed based on both customer and operational insights. You will collaborate with cross-functional teams, including data science and software development, both locally in Japan and globally, to deliver … Key job responsibilities Roadmap Ownership: Own and articulate the vision for Amazon Sub-Same-Day programs, setting clear objectives and priorities that align with customer needs and operational capabilities. Collaboration: Partner with technology and data science teams to develop and enhance local customer experience (CX) features that drive More ❯

Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle … from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

maintain a competitive edge. Manage budgets and financial planning related to eCommerce activities. Identify and implement new features and improvements to enhance the online customer journey. Analyse performance data and customer insights to refine digital strategies. Strengthen partnerships with suppliers and internal teams to improve collaboration. Lead the More ❯

global markets. In this role, you'll play a pivotal part in defining how we bring innovative digital content and products to market—combining customer insights, path-to-purchase analysis, and multi-channel alignment to accelerate sales velocity and maximize impact. The Offer: Competitive salary range of … onsite! The Role: Design and implement go-to-channel (GTC) strategies to drive product adoption and sales performance Conduct comprehensive path-to-purchase and customer behavior analysis Optimize the end-to-end customer journey through data-driven insights Define and align annual and lifetime sales goals across all … sales channels Ensure cross-functional teams are resourced and equipped for successful product launches Build feedback mechanisms to ensure customer needs are integrated into product and marketing strategy Apply market research and data to identify sales opportunities and guide investments Partner with sales leaders at global and regional levels More ❯

global markets. In this role, you'll play a pivotal part in defining how we bring innovative digital content and products to market—combining customer insights, path-to-purchase analysis, and multi-channel alignment to accelerate sales velocity and maximize impact. The Offer: Competitive salary range of … onsite! The Role: Design and implement go-to-channel (GTC) strategies to drive product adoption and sales performance Conduct comprehensive path-to-purchase and customer behavior analysis Optimize the end-to-end customer journey through data-driven insights Define and align annual and lifetime sales goals across all … sales channels Ensure cross-functional teams are resourced and equipped for successful product launches Build feedback mechanisms to ensure customer needs are integrated into product and marketing strategy Apply market research and data to identify sales opportunities and guide investments Partner with sales leaders at global and regional levels More ❯

Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leverage AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯

Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leveraging AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯

centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that, and build the world's most customer-centric spectacles company. We are proud to be a Living Wage Employer and to be B Corp Certified. The Role We're seeking a … digitally-obsessed E-Commerce Manager to own and drive all customer touchpoints across e-commerce and CRM. You should be a self-starter who can operate highly autonomously to deliver continuous impact. You'll have autonomy to evolve our online presence while collaborating closely with world-class designers and … developers as we seek to reinvent the optical industry and grow the business through meticulous attention to design, quality, and customer experience. Your key responsibilities Own and continuously improve including content strategy, merchandising, technology innovations, and UX enhancements Architect and execute our CRM strategy through compelling broadcast emails, personalized More ❯

offerings at industry conferences, speaking engagements, and more. Your role will require you to collaborate closely with senior leaders, regional teams, marketing, product, and customer success, ensuring our global enablement strategy is aligned and impactful. You will also play a key role in establishing our brand presence in the … product positioning, while being adaptable to local market nuances. Collaborate with product and marketing teams to create content ensuring the content resonates with diverse customer segments and supports our global brand messaging. Work with sales leadership to optimize and standardize sales processes across our various product offerings, identifying and … leadership with actionable insights. Evaluate the effectiveness of enablement initiatives and recommend adjustments based on regional sales data. Partner with global product, marketing, and customer success teams to ensure sales teams have the most up-to-date product information, customer insights, and market trends. Foster strong feedback channels More ❯

Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯

Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯

traffic, grow licensing revenue, and promote our position as a trusted source in an evolving AI-driven ecosystem. You may also work on our customer data platform, developing analytics and data products that power personalisation, smart recommendations, and actionable customer insights. This is a hands-on, exploratory role More ❯

Sr. Program Manager - SME, SME and Central Flow At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online … Assist FCs with understanding best use of software features Support tools deprecation & site communication The ideal candidate will demonstrate bias for action, have strong customer empathy, will think big, and embody a unique mix of artist and scientist. This candidate will have experience diving deep to gain customer More ❯

Our Team as a Cloud and Security Product & Propositions Manager! We are seeking a commercially savvy Cloud and Security Product & Propositions Manager to oversee customer management and ensure profitable relationships. This role demands experience in product lifecycle management, market research, and creating compelling product propositions. Leadership and stakeholder management … Security Product & Propositions : Collaborate with cross-functional teams to deliver growth and ensure timely, budget-friendly delivery of products and services. Innovate based on customer, market, and technology insights, working with sales, technical solution architects, and commercial stakeholders. Stimulate lead generation and growth with agile go-to-market propositions … Ensure technical, sales, and commercial capability to win in changing markets, and manage product sunsetting. Create go-to-market strategies, including sales enablement materials, customer communications, and agile propositions. Oversee full product operational readiness, including service definition design, sales documentation, training, commercial contracts, security, and sustainability. KPIs: Revenue, margin More ❯

Our Team as a Cloud and Security Product & Propositions Manager! We are seeking a commercially savvy Cloud and Security Product & Propositions Manager to oversee customer management and ensure profitable relationships. This role demands experience in product lifecycle management, market research, and creating compelling product propositions. Leadership and stakeholder management … Security Product & Propositions : Collaborate with cross-functional teams to deliver growth and ensure timely, budget-friendly delivery of products and services. Innovate based on customer, market, and technology insights, working with sales, technical solution architects, and commercial stakeholders. Stimulate lead generation and growth with agile go-to-market propositions … Ensure technical, sales, and commercial capability to win in changing markets, and manage product sunsetting. Create go-to-market strategies, including sales enablement materials, customer communications, and agile propositions. Oversee full product operational readiness, including service definition design, sales documentation, training, commercial contracts, security, and sustainability. KPIs: Revenue, margin More ❯