disciplinary teams to build cloud software for Ring's innovative consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyse customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will be also instrumental in ensuring … new challenges and opportunities for innovation. You'll design pioneering features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries of what's possible in cloud More ❯
disciplinary teams to build cloud software for Ring's groundbreaking consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyze customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will be also instrumental in ensuring … challenges and opportunities for innovation. You'll design cutting-edge features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries of what's possible in cloud More ❯
Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. The Client Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Consumer Clients. In this role, the Partner will be responsible to … drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall … help create the customer experience and delivery excellence. The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to More ❯
highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile.Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, customer on boarding is smooth! Role overview: Define & execute the product vision and strategy for the customer Lead the creation of a strategic product road-map You will prioritise (features & initiatives) based on customer insights & market trends Oversee the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customerMore ❯
opportunity to work within our Energy Practice in Risk Engineering as the Head of Proposition Strategy & Development. The role involves leading the development and delivery of strategic, sustainable, and customer-centric propositions for the UK market, while influencing ZRS's global proposition strategy. Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. … We value the best talent and are open to discussing flexibility during the interview process. Responsibilities include: Proposition Development: Design, refine, and launch new propositions addressing evolving customer needs, focusing on advisory services and technology-driven solutions. Technology Scouting: Explore emerging technologies to enhance Zurich's offerings. Opportunity Identification: Analyze market data and customer insights for new advisory … and technology-enabled business opportunities. Collaborate with Product, IT, Underwriting, Marketing, and Distribution teams to develop and implement innovative propositions. Customer Focus: Ensure propositions deliver clear value based on customer challenges and expectations. Go-to-Market: Lead launch and ongoing improvement of propositions, monitoring performance and gathering feedback. Global Strategy: Support UK and global deployment strategies to meet More ❯
They are looking for a brand new CRM Executive to plan and deliver data-driven marketing, retention and lifecycle initiatives that keeps customers supported With access to in-depth customer data and insights, you'll be mapping customer journeys and creating highly targeted, personalised email campaigns. You’ll also be responsible for coordinating seasonal newsletter-style emails at … key moments in the year. You’ll work across teams to ensure campaigns are insight-led, well-timed and relevant to each individual recipient using a leading cross-channel automation tool Your role will involve: Designing and planning customer journeys to support onboarding, programme continuation and long-term retention grounded in customer insights Writing, briefing and optimising … personalised, triggered email content tailored to customer needs and lifecycle stage Using behavioural and engagement data to identify messaging opportunities and influence campaign direction Supporting the rollout of loyalty, rewards and engagement initiative and the role CRM plays in each Regularly reviewing performance and recommending improvements across journeys and email flows You will be the ideal candidate due to More ❯
the delivery cycle. This means not only working with the core project team on the delivery but taking the lead on business updates and comms, as well as conducting customer facing meetings to help support the Sales teams during the early phases of development and launch. The role will also require the individual to set-up and hold Customer feedback sessions to help obtain the "voice of the customer" to help inform the direction of the Product Roadmap. Job Responsibilities/Objectives Work within BCP Product, and alongside Head of Product Development to create the strategic vision for BCP that will then become the business strategy and delivery plan for the business Work with the wider BCP … market and industry insights Product Partnerships - Work closely with, to understand strategy and fit with Product Development roadmap Sales and Account Development - Work closely with, to obtain market and customer insights Exco - Work with to communicate successes and challenges with regards technical integration's Required Skills/Experience: The ideal candidate will have the following: Ability to work well More ❯
policy management. Take accountability for the successful delivery and adoption of strategic change programmes. Drive the adoption of data analytics, machine learning, and AI to improve risk modelling and customer insight. Build and integrate products to streamline operations and improve customer experience. Lead and mentor a diverse team of IT professionals, data scientists, and developers to foster a More ❯
Zopa, so join us, and make it count. Want to see us in action? Follow us on This is a hugely impactful product role at Zopa with a large customer base trusting us with over £5bn of their money. You need to be an experienced hand in steering a large product roadmap to deliver outcomes which are win-win … for our customers and Zopa. In a competitive savings landscape, we want to find ways to differentiate ourselves to acquire and grow our customer base. We have a range of exciting ideas and this role will be crucial in prioritising and driving the roadmap to deliver growth. This is your chance to shape the future of savings at one … and investments - product features that make managing money across spending, savings and investing seamless Reward and referral programmes : Collaborating with our central team to build out programmes that drive customer acquisition and retention Strategic planning : Building out our 2026 budget and long-term product vision A Day in the Life: Own the savings product roadmap from onboarding through to More ❯
the management tier; Manages an efficient sales operation addressing win ratios and CAC; Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth; Leverages reporting and analytics to continuously improve our sales operation; Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth … goals. Team Development and Building (20%) Motivate the team to exceed expectations. Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products Work with the team to advance their skills and progress in their careers. Partner with Talent to proactively recruit high … with executives and other stakeholders to establish sales targets and priority markets. Develop team OKRs that accelerate business objectives. Identify new opportunities based on market analysis, industry trends and customer insights. Forecasting and Analytics (10%) Provide the executive with accurate forecasts of sales bookings Use reporting and analytic tools to find opportunities to improve our sales approach or messaging More ❯
and a consultative mindset. Reports to: VP, Strategic Services. Key Responsibilities Collaborate with sales and client success teams to identify and qualify opportunities for Strategic Services engagements. Build compelling, insight-led presentations and proposals that clearly articulate the value of Optimove's consulting capabilities. Craft tailored narratives that align with client pain points, goals, and maturity across CRM, data … strategy, and marketing operations. Participate in client and prospect meetings, acting as a subject matter expert in CRM strategy, customer insights, and marketing execution models. Support RFP responses and pitch processes where Strategic Services are part of the proposed solution. Maintain a strong understanding of Optimove's technology, consulting frameworks, and best practices to confidently represent our offerings. Partner … within a marketing technology, SaaS, or agency environment. Strong storytelling and presentation skills, with the ability to simplify complex ideas and communicate them with impact. Deep understanding of CRM, customer data, retention strategy, and marketing operations. Commercial mindset with experience supporting sales cycles and working in a client-facing role. Exceptional collaboration and interpersonal skills - able to influence across More ❯
achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯
achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Swindale Parks Recruitment
achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯
achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯
Growth Engineer - Argentina Location Empty Momentum is a revenue growth platform that seamlessly embeds AI and automation across the revenue tech stack to capture and activate customer insights, improve Salesforce hygiene, streamline sales and CS workflows, and create better pipeline visibility. We've raised $6M and are growing fast, with a strong and committed customer base that includes More ❯
sector agencies managing snow operations and school buses, to logistics companies in Mexico deploying advanced security measures like engine immobilization. You will shape and execute a roadmap that blends customer-specific needs with scalable, cross-market solutions, collaborating closely with engineering, design, data science, and go-to-market teams. Whether developing new AI-powered asset utilization features or strengthening … solve real-world problems that impact how cities are run, goods are delivered, and workers are protected. You are passionate about building products that blend data, machine learning, and customer insight. You thrive in a collaborative, fast-paced environment and want to help shape how we scale product excellence across new geographies and market segments. You enjoy getting close … data-driven, structured in your thinking, and thrive in fast-paced environments Communicate clearly with both technical and non-technical teams Want to own products end-to-end - from customer insights to go-to-market An ideal candidate also has: Experience in IoT, fleet/telematics, security, or public sector tech Familiarity with AI/ML features or anomaly More ❯
us. Principal Product Manager, AI and ML Platform Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and … retraining Own product profitability and make business-impacting decisions, including build vs. b uy Monitor product performance and make recommendations to pivot, scale, or sunset products Provide market and customer insights to guide product development across teams Align product design with integrated user experiences across the ecosystem Resolve cross-functional escalations and ensure alignment with broader product vision Build … s trong storytelling skills-can articulate value of ML/GenAI initiatives clearly to technical and non-technical audiences You are a ffective at coaching Product Managers on communication, customer journey design, and persona l development with a h istory of driving innovation and contributing to business strategy through product leadership Expedia Group is proud to offer a wide More ❯
the services Loyalty offer with key merchant partners and loyalty scheme providers across Europe. Working cooperatively with the Loyalty Product Development Team in HQ this role will incorporate European customer insights and align merchant partner strategies to deliver a compelling offer. The successful candidate will work closely with the Merchant Business Development Manager in engaging with partners and achieving … planning, organizing, solving problems Outgoing team player Desirable Skills Required: Desirable Hard skills Experienced Business Development background Technically & commercially competent in the sector A proven track record of direct customer facing sales and sales management Desirable Soft skills Experience of working with different cultures Strong presentation skills at Board level Commercially astute negotiator Location: London, UK More ❯
Product Manager III - Artificial Intelligence & Machine Learning Platform Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and … retraining Own product profitability and make business-impacting decisions, including build vs. b uy Monitor product performance and make recommendations to pivot, scale, or sunset products Provide market and customer insights to guide product development across teams Align product design with integrated user experiences across the ecosystem Resolve cross-functional escalations and ensure alignment with broader product vision Build More ❯
ERPs, and procurement systems Define integration strategies, API workflows & data mapping where required Collaborate with product & engineering to communicate needs Cross-Functional Collaboration & Feedback Loop: Partner with product, engineering & customer to ensure seamless handovers from sales to project Capture & relay client insights to influence roadmap prioritisation Contribute to development of technical sales collateral, playbooks & knowledge sharing initiatives About you … engage directly with prospects, building tailored demos and leading technical discussions to showcase Omnea's value You'll partner with our sales team to lead custom discovery sessions, understand customer pain points, and showcase new or non-standard capabilities in the Omnea platform You'll drive and own POCs in collaboration with the Customer and Product teams, ensuring … prospects gain required technical comfort to move forward with Omnea You'll act as a bridge between Sales, Product, and Customer, ensuring consistent communication and alignment throughout the customer journey You'll provide valuable feedback from the field to the Product team, helping shape future roadmap enhancements based on customer insights You'll continuously improve our pre More ❯
month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service. You'll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a … talented team of Product Managers. The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale. Some key requirements include: Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring. Strong commercial acumen, particularly around GTM and pricing. Background in retail operations and or contact … discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k. If you're an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today. Rates depend on experience and client requirements Job Information Job Reference: JO More ❯
Ago job requisition id PR It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Director of Learning Services is responsible for the design, governance, and delivery of our academic and enterprise learning services. This leader will … lead the Learning Services Operations team; oversee academic and enterprise customer learning content strategy and lifecycle management; and manage relationships with Avid Learning Partners (ALPs) to ensure alignment with organizational needs and performance outcomes. This role reports to VP Customer Insights and collaborates closely with business leaders, and external learning vendors. Key Responsibilities Strategic Leadership Define and execute … learner outcomes to optimize programs. Measurement & Continuous Improvement Establish KPIs and performance dashboards to track learning effectiveness, adoption, and operational efficiency, as well as performance against revenue goals and customer satisfaction. Participate in Avid Education and Next Generation CAB to understand customer perspectives and incorporate them into Learning Services strategy. Use data and learner feedback to continuously improve More ❯
various stakeholders to build and refine a commercialisation strategy, and scale best practices worldwide. As Passkeys is in pilot stage, the candidate must collaborate with product teams to incorporate customer feedback and prioritize product development for scalability. This role requires a strategic, analytical, and data-driven individual capable of driving product growth, aligning execution plans, and managing cross-functional … teams to achieve key performance indicators. Responsibilities include becoming a product expert, developing go-to-market strategies, synthesizing customer insights, refining product positioning, and supporting internal and external communication and training. Key responsibilities: Develop and manage the go-to-market and expansion plan for payment passkeys. Collaborate with global and regional teams to translate product vision into actionable plans. … Gather and synthesize customer feedback to inform product development and scaling strategies. Define and refine the role of Passkeys within Mastercard's broader authentication strategy. Monitor product performance, identify obstacles, and implement solutions. Lead reporting and KPI management for the product. Support customer education and awareness initiatives. Incorporate market, regulatory, and technological insights into product management. Leverage Mastercard More ❯
the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯